I'm a U.S. Marine and I really value good work, effective communication, and customer service.,Out of all my experiences over the past 60 years, I had a particularly good one in an EU country. I once jokingly told an office manager that in my opinion, dentists aren't allowed in Heaven because they're crooks. Just my opinion, of course., I discovered Healthy Smiles through my GPS when I searched for dentists nearby., What I found at Healthy Smiles was truly exceptional. The place is professional, honest, and rare in its quality., Unlike some of my previous experiences, I wasn't frightened or coerced into a treatment plan. I felt like my concerns were genuinely listened to.,Dr. Jacklyn Nargas, the dentist, really blew me away with her attitude. She's just really nice. Mayra, the office manager, played a big role in convincing me to make an appointment. Her willingness to answer all my questions, including those about costs, impressed me and led me to schedule an appointment for the next morning., As a person with disabilities, I always prefer exceptional service, and that's exactly what I received at Healthy Smiles. I'll definitely be coming back with my family from now on., A big thank you to Dr. Jacklyn Nargas and her staff. I love your office and your team!,And to anyone reading this, if you visit Healthy Smiles, let them know that 'Walt', the tall guy who had deep cleaning and antibiotics injected, sent you. You won't regret it! read more

Healthy Smiles - Jackie, Mayra, Dr. Nargas office visit selfie! - Cosmetic Dentists Near Me - Norwalk, California

Terrible customer service paid for for implants. They never did it and they didn't give us our money back, filing a lawsuit for wasting our time and gas to get over there. No paperwork is in order they couldn't give me copies of nothing always new people every time I went to ask questions read more

I was extremely disappointed with my visit yesterday. A staff member tried to sell me a painful procedure that was not medically necessary. The cost was more than the advertised dental implant. A staff member claimed I needed a bone graft. That was a lie; there was no infected tooth that needed to be extracted. I had the tooth extracted over two years ago and a bone graft performed with the membrane at that time. There was no infection at the time the tooth was removed either. Next, she stated that the bone graft was not hard, it was too soft in the middle and had not completely healed, that is why I needed a new bone graft. That was a lie because the X-ray showed healthy bone, no infection anywhere and the bone graft had taken and was completely healed and ready for an implant. I questioned her misrepresentation because there was nothing in the xray to support her statement and the average time a bone graft takes to heal is 3 to 6 month. Today, I contacted the dentist who did the extraction and bone graft over 2 years ago, and met with him this morning. He also confirmed that the bone graft was completely healed and hardened, and ready for the implant. He asked me if the dentist told me these things about the bone graft, because if he had, he recommended I report him to the medical board. I explained to him, that it was the doctor's assistant who made these false representations, I assume to jack up the price of the implant (bait and switch advertising tactic). I also shared with him the assistant's claim that she was going to show the X-ray to another specialist to get a second opinion, but I don't believe a word she said, because the dentist who examined me; I'm assuming he was a dentist and can clearly see the area does not require another bone graph. That being said, I've had several consultations with dentists that have clean offices, and newer state of the art equipment, including CT equipment; all have stated the area is ready for an implant, no issue with the location of my sinuses, there's plenty of room for the implant, and no dentist ever stated I needed a second bone graft in the, tooth 13 area. I've had a dental implant before and felt the price was high so I was shopping around for a better price, but compared to what the Norwalk office quoted me, the other dentist price was lower than what the staff quoted. She stated the implant would cost $2,800, not the advertised price of $1,299. That is false advertising. By the way, the average cost for a bone graft and membrane on a single tooth is $150 to $300. That being said, the office exam rooms and equipment were very old and visibly dirty, including the floors, walls, and entrance. The dentist's license was an old photocopy taped over someone else's license at the front desk. The address on the license was not for that location. The entire experience was very sketchy, and they did not appear to have the equipment in that location to perform any kind of dental procedure, especially a dental implant. Also, I was there for over an hour and did not see any other patients which was a red flag? I try to give people the benefit of the doubt but it's difficult when you've been deliberately misled. The only positive thing was their X-ray tech Sergio, he was very pleasant and professional. read more

Office hours are not up to date on here, Google, or their website. Had a cavity filling complication over the weekend and tried calling at opening on Monday to no answer. Drove by this morning at 10 to the lot closed and no signage outside as to why (it's not a holiday either). I get that offices sometimes have days where they're closed for one reason or another, but please either update your website or voicemail to mention it. I ended up having to call my insurance to get an emergency assignment to another dentist to get taken care of and had to pay for another filling instead of having it covered by the office I got it from. Also, at my first ever visit, I didn't appreciate the receptionist trying to upsell me Invisalign or a mouth guard before a dentist had a chance to even looked into my mouth. I let it slide, but really wanted to try this place a couple of times before deciding since it had decent ratings. read more

Terrible establishment. They never have availability for weekends, told them I wanted my money back for work they didn't do and refuse to refund me. A bunch of lying snakes. Do not trust these people! read more

The dentist she make me bleed a lot and she reduce my tooth imposible tha replace my crow to hold and make bleed a lot and she walk away rude doctor might armenian/persian doctor for lunch let me bleeding with the dental assistant. Now another dentist take place I lost my tooth. That they have to do a diferent procedure to save my tooth I went for different procedure ending with different doctor doing something That may be last a 2 years and now I been approved for my insurance for another crown. Tha now it Brooke in pices. When they told me it was a circonios stronger. But Think was a temporary crown make me. Believe was a circonia it was a temporary crown they I not recommended to nobody. They have to return the money to the insurance a give me my 100 dollars back that I put as difference for the circonia rip off dental please don't go to this place is disguised read more

I knew that I needed an implant for some time, and I had been shopping around without luck until finding Healthy Smiles. This place is small and personal, not the usual mill. I felt at ease to ask my questions, and I was put on the surgery schedule the following day. Dr Tang was the BEST. He made me feel at ease and worked well with his assistant. Phase I of the implant was done quickly, about 40 minutes, and I was on my way! The next day, no swelling or bleeding. Looking forward to finishing up and having my healthy smile restored. read more

Healthy Smiles - Cosmetic Dentists Near Me - Norwalk, California

Came in for my first consultation came in just testing the waters to see what I needed since I hadn't seen a dentist for quite a bit definitely for my first time had a great experience with the person that did my x-rays very informative on everything and every question I asked she answered. Dr. was great as well I ask her some question and she explained in depth what I needed . Lastly, the two girls at the front desk Mayra and Jackie great lovely ladies , Mayra explained the financial part of my work needed , No pressure what so ever ! Appointment review to follow :) read more

Dr. Took very good care of me explained everything very thoroughly and was extremely patient. The TC was very understanding and explained everything. Highly recommend. read more

I had my first routine cleaning today with this clinic. I was nervous just because dental visits in general are nerve wrecking for me! But I'm satisfied with my overall visit. The staff were great and so kind and the Dr was also pleasant. Will be booking my next visit with them this year. Thank you! read more

Very clean office and professional staff. Office manager is committed to getting you the best deal when paying out of pocket for sure. My deep clean and filling appointment was quick and painless! read more

I've recently started coming to this dental office, both of my experiences here have been great. Everyone has been really welcoming and the dentists are very intelligent and walk you through every step. Will definitely be coming here for all my dental needs. read more

If i could give this dental office a 0 stars i would. I called to make an appointment and they offered me an appointment for the following week. I also asked Jacky if i needed a Deep cleaning if I could do it the same day if needed and she said "Yes of course" . Before hanging up the phone, Jacky asked me to call my insurance and tell them to send over the fee schedule to my insurance . That should of been the first red flag ,but i still decided to go in still since i have HMO and i was assigned there. I didn't know that it was the patients job to call their own insurance and ask them to send it over to the office through fax. i went in at 11am for only xrays and exam and they didn't explain my treatment to me I waited until 1:30 and still they had me waiting on the xray chair. There was nobody in the back only me alone because everyone went to lunch even the doctor. I asked them if they were gonna take longer and they said they were on the phone with my insurance. Not sure why this office took so long to verify my insurance when they should of done it at least at day before. So i had to leave so i left . Before leaving they explained to me that they will call me later that day to explain the treatment plan. Instead i got a text message at the end if the day which was on a Thursday that shes sorry ,but shes going to have to call me that coming Tuesday to explain my treatment to me threw the phone. I was so confused and worried. I felt like they were avoiding me and i felt so uncomfortable. I didn't receive any calls or text messages that tuesday they were supposed to "CALL" Me so i ended up calling them twice and the girl with the blonde hair with botox i believe her name is Mayra said that she was gonna call me back to explain my treatment plan to me, instead i told her to just email me my treatment plan and she did but there printer was running out of ink so i could hardly see the codes and treatment i need . DONT GO TO THIS OFFICE. Its a waste of time and money . I still don't know what my treatment plan is and they haven't even tried calling me or anything for a follow up. HORRIBLE DENTAL OFFICE!! read more

Today is our 2nd Dentist appointnent since new management took over from our previous Dentist for 24 + years same location. My experience with Dr. Farshid & Mgnr. Mayra was great & I feel like were in Good hands with healthy beautiful smiles. Mayra & her staff are accommodating & respectful . Highly recommend Healthy Smiles Nowalk with Family & friends! HAPPY WITH GREAT HEALTHY SMILES read more

My family has been going to this establishment for more than 2 years now after our previous dentist retired. They are very welcoming and they make you feel like family. Their dentists and staff are awesome! Very knowledgeable on their craft. I would recommend this place anytime! read more

I had not been to the dentist in several years and everyone in the office made me feel comfortable and welcome. I highly recommend making Healthy Smiles of Norwalk for your dental care! read more