Great experience at Norwalk dental center. The staff is amazing , very friendly and professional,…read moreand they made me feel comfortable right away. Dr. David is an excellent doctor. I went in with a lot of pain in my molar and was very nervous about getting it removed. He removed my molar, and it was nothing like I expected. No pain at all. The process was quick and smooth. Highly recommend this office!

I'm 62 years old. I've had Many dental procedures done at NDC. From the receptionist and many…read moreothers all the way to the Boss Lady and Dr David the care , kindness , knowledge and professionalism is always present. I strongly recommend Norwalk Dental Center.

After a little over two years, my dental journey has finally come to an end, and I couldn't be…read morehappier with the experience. It all began in May 2024 with a root canal, followed by Invisalign treatment, and finally my dental implant. Throughout every stage of the process, the entire team consistently provided exceptional care. What stood out most was the perfect balance of professionalism and genuine personal attention. From the moment I walked in for each appointment, I was always greeted warmly and treated with kindness, respect, and patience. They took the time to explain every procedure, answer all of my questions, and made sure I felt comfortable and confident every step of the way. The good doctor even reached out to me personally via text after one of my procedures to check-in. I'm incredibly grateful to the entire staff for making what could have been a stressful journey such a positive experience. Their expertise, compassion, and teamwork truly set them apart. I also really appreciated their fair and reasonable pricing, which made such extensive treatment much more manageable. Thank you to everyone on the team for your outstanding care and dedication. I highly recommend this office to anyone looking for skilled professionals who genuinely care about their patients. I am soo happy with my smile, 5 stars all the way.

This review is strictly based on the in office dental whitening. I went in a few months ago to do…read morethe in office dental whitening of researching various of offices I chose to come here because I have in the prior years gotten work done with Dr.Vasa and he is absolutely amazing with dental work! However, I was extremely dissatisfied with my whitening. First off the girl who did the work on me was not very friendly. I even heard her being pretty rude to the front office girl when asking her a question. My teeth were pretty stained and they did lift maybe a half shade lighter. I did the at home remedies for 2 weeks just as instructed and it did not change anything. My total cost for the treatment was $450.

Reasonable price. They are super friendly and considerate. Always busy so you need an appointmentread more

Dr. Lay is a great dentist. Very gentle and didn't cause my father any pain. The staff at Norwalk…read moreFamily Dentist provides very good customer service. I would highly recommend this dental office!

I'm a U.S. Marine and I really value good work, effective communication, and customer service.,Out…read moreof all my experiences over the past 60 years, I had a particularly good one in an EU country. I once jokingly told an office manager that in my opinion, dentists aren't allowed in Heaven because they're crooks. Just my opinion, of course., I discovered Healthy Smiles through my GPS when I searched for dentists nearby., What I found at Healthy Smiles was truly exceptional. The place is professional, honest, and rare in its quality., Unlike some of my previous experiences, I wasn't frightened or coerced into a treatment plan. I felt like my concerns were genuinely listened to.,Dr. Jacklyn Nargas, the dentist, really blew me away with her attitude. She's just really nice. Mayra, the office manager, played a big role in convincing me to make an appointment. Her willingness to answer all my questions, including those about costs, impressed me and led me to schedule an appointment for the next morning., As a person with disabilities, I always prefer exceptional service, and that's exactly what I received at Healthy Smiles. I'll definitely be coming back with my family from now on., A big thank you to Dr. Jacklyn Nargas and her staff. I love your office and your team!,And to anyone reading this, if you visit Healthy Smiles, let them know that 'Walt', the tall guy who had deep cleaning and antibiotics injected, sent you. You won't regret it!

Terrible customer service paid for for implants. They never did it and they didn't give us our…read moremoney back, filing a lawsuit for wasting our time and gas to get over there. No paperwork is in order they couldn't give me copies of nothing always new people every time I went to ask questions

Im not sure why this place does not have more stars. The facility is extremely clean. The staff is…read morefriendly and the dentist It's very personable and is not money hungry. The quality of my composite filling is 100/100 the dentist has a very gentle hand and is very communicative throughout every step. I would highly recommend giving this place a try yourself. Parking could be a little tight, but they seem to schedule everyone perfectly keeping in mind the parking. I am a very happy customer!

Dr. Doug and Dr. Christine have been my family's dentists since I was a child. Although we all…read moregrown, live out of state, and have children of our own, we make sure we all fly in to California just to continue our dental care with them.

Love this office!!!!…read more Eddie took great care of me and my partner. There financing with Lending Club was easy and fast and was able to get my teeth cleaning done with Joyce the dental hygienist. Ana (front office gal) was prepared and on point and explained how my insurance worked. The dental assistant Rosa took my X-rays and made them very comfortable since I have a bad reflex. Over all Dr. Z was amazing and professional. He took his time to explain everything to me regarding my dental treatment. Thank you very much for this great and lovely experience!

This place scams me for money. The financial person says that I should get credit cards because…read morehere in America, everyone has one. Also says that I am always late for my appointment but I come in 30min to 1 before my appointment time. They also talks trash and racist.

Louise has been a dental assistant for 52 years. She knows…read morewhat she's doing. She made me feel like I've known her forever. She has a great bedside manner. She is Awsome. I highly recommend her.

I took my 78 year-old mom for cleaning, x-ray, and to start the process for partial dentures. We…read moredid not have a pleasant experience here. The moment when we walked in there, something just did not feel right. We were asked to fill out the paperwork and when I went back to the receptionist to ask a couple questions about the paperwork, they seemed annoyed with me for even asking. We waited for a while and then finally someone came and called my mom's name, but they were not friendly with us. I was like OK whatever. To get her x-rays, we had to wait like 30 minutes until all of the patients before us got their x-rays first. I was like, then why did they ask us to come in? The dentist didn't even look at my mom, I don't even remember her ever greeting her. The interpreters weren't not good, mumbling things in Spanish. I didn't want to intervene, but it was so bad that I told them, you know what I'll take it from here. And I explained everything with care and patience to my mom myself. Because we were unfamiliar with the process to pay for partial dentures (upper and lower), which by the way, the price tag was $7,000 after my mom's insurance kicked in, I asked more questions and I asked them to explain the process to me one more time before we committed. Again, they seemed annoyed. I did not feel they were patient at all and I could tell that they were trying to be. But trying to be patient is not good enough when you are working with new patients nervous, sensitive, or elderly. I should've seen this coming since I made the appointment over the phone. They were just unfriendly. Overall, my experience at this dentistry was unpleasant. The staff was cold, impatient and impersonal.

Las secretarias Todas muy amables y cuando m atendieron nada d dolor la dentista siempre al…read morependiente q no tenga dolor y todo salió bien muchas gracias

I came in to this dental office looking to get the dentist to give me a quote on making new top…read moredentures for my father. This business is on a corner with very limited parking in the back of the building. There was loud music coming from the business next door that you could hear through the walls when trying to speak with the receptionist. The dental office is very cramped due to the narrow hallway and small open rooms. They took x-rays first without asking us. When I questioned the technician about this, she said they do this for all clients. The doctor was nice enough, but didn't give me the confidence that she could handle the job of making a strong denture that would last for any length of time. She looked in my dad's mouth for a few minutes and to my knowledge, didn't look at any of the x-rays that were taken. My dad's insurance was billed $1200. Since my dad is in his 90's and has a hard time getting around, it is important for me to help him get a decent denture in a comfortable office. This was not the place. I chose to find a different dentist based on our experience at Norwalk Dental Group. After I found the new dentist, I called them up to request a copy of the x-rays they took on our consultation visit to be sent to the new dentist. The Norwalk Dental Group office staff told me that to email these the fee was $150! I asked what the charge would be if I picked them up, and she told me it was still $150! I was appalled at this price, since they had already billed my dad's insurance company for our visit. This is not a reasonable amount to be charged for getting a copy of my dad's xrays. I would NOT recommend using this business for denture work or for seniors with limited mobility.

Give 24 hours notice for changing appointments. $40 charge for no shows. I don't know why they did…read moreboth kinds of X-rays. The dentist warned me that deep cleanings require an injection to numb half my mouth (they only clean half at a time), but they have to send for authorization from my insurance first. He communicated with the assistant in English and Tagalog.

Made a mistake of choosing a dental crown instead of just fixing a chip from my front tooth. The…read moredentist here pushed for dental crowns to fix a bonded chip tooth. Probably because insurance will pay more and patient copay will be more. It's all about money here and how much they can make out of you and your dental insurance. They said if they fix it with bonding now, I would have to wait another 6months to do the crown. He made it sound like doing the crown is the better option. What he didn't tell me was what will happen if the crowns failed. Story short the crowns on my 2 top front teeth looks like bunny teeth and for them to fix it, dentist here said I will need to have root canals so that I wont have to feel the pain/sensitivity when he takes out more of my healthy teeth in order to have a better fit for the crowns. So that means they will have to charge my dental insurance more and me for more copay. Do not get talked into getting crowns because if it fails, there's no other solution but to do root canals and amputating healthy teeth. These are such invasive procedures. I'm embarrassed to smile now and can't even talk properly. Totally unacceptable. Giving this place a 1 star is generous. There should be a zero star.

Joanna, Yadira, and Maria were all very friendly and professional. They made the visit feel…read morecomfortable and were patient when answering questions. Their teamwork and positive attitudes helped create a great experience. Thank you for providing excellent customer service!

Lost a long time customer today!! NO RESPECT FOR YOUR TIME & NO COMMUNICATION. My daughter's…read moreappointment was at 2:30pm for a small cavity filling. The doctor, dental assistants and other staff did not communicate with me that the patient before us was taking longer than expected. AFTER more than 1 hour of waiting, the doctor finally helped my daughter. I do not plan to ever return to this dentist.