Excellent customer service! The technician and the doctor truly took the time to address all my…read moreneeds, making me feel valued and cared for.

This is BY FAR, THE BEST dental care place I have ever been to. The staff is so professional,…read morecaring and helpful. Every single person there goes out of their way to make you feel taken care of.

Reasonable price. They are super friendly and considerate. Always busy so you need an appointmentread more

I tried to help this company ! They told me I don't know how to assist. I was only there on my…read morethird day, learning the new office. Every office is DIFFERENT. I was observing and learning their ways. Telling me I don't know how to set up trays, YET, One of the assistants was not using gloves! Literally using his bare hands inside a patients mouth. taking X-Rays Inside a patients mouth, NO GLOVES. And then touching everything around him. Top it off. The assistant told me the DRS that own the building are always fighting each other in back of the office. Cheating on each other. What kind of office did I come too! Violence! And not clean.

Terrible establishment. They never have availability for weekends, told them I wanted my money back…read morefor work they didn't do and refuse to refund me. A bunch of lying snakes. Do not trust these people!

Office hours are not up to date on here, Google, or their website. Had a cavity filling…read morecomplication over the weekend and tried calling at opening on Monday to no answer. Drove by this morning at 10 to the lot closed and no signage outside as to why (it's not a holiday either). I get that offices sometimes have days where they're closed for one reason or another, but please either update your website or voicemail to mention it. I ended up having to call my insurance to get an emergency assignment to another dentist to get taken care of and had to pay for another filling instead of having it covered by the office I got it from. Also, at my first ever visit, I didn't appreciate the receptionist trying to upsell me Invisalign or a mouth guard before a dentist had a chance to even looked into my mouth. I let it slide, but really wanted to try this place a couple of times before deciding since it had decent ratings.

Im not sure why this place does not have more stars. The facility is extremely clean. The staff is…read morefriendly and the dentist It's very personable and is not money hungry. The quality of my composite filling is 100/100 the dentist has a very gentle hand and is very communicative throughout every step. I would highly recommend giving this place a try yourself. Parking could be a little tight, but they seem to schedule everyone perfectly keeping in mind the parking. I am a very happy customer!

Dr. Doug and Dr. Christine have been my family's dentists since I was a child. Although we all…read moregrown, live out of state, and have children of our own, we make sure we all fly in to California just to continue our dental care with them.

Awesome great customer service professional and friendly would recommend to others…read moreOffer options in the care

Dr. Zinabadi is a great professional dentist who explained all my treatment plans options, so I can…read morechoose the best option possible. My family are happy with his dental services and strongly recommended.

Louise has been a dental assistant for 52 years. She knows…read morewhat she's doing. She made me feel like I've known her forever. She has a great bedside manner. She is Awsome. I highly recommend her.

I took my 78 year-old mom for cleaning, x-ray, and to start the process for partial dentures. We…read moredid not have a pleasant experience here. The moment when we walked in there, something just did not feel right. We were asked to fill out the paperwork and when I went back to the receptionist to ask a couple questions about the paperwork, they seemed annoyed with me for even asking. We waited for a while and then finally someone came and called my mom's name, but they were not friendly with us. I was like OK whatever. To get her x-rays, we had to wait like 30 minutes until all of the patients before us got their x-rays first. I was like, then why did they ask us to come in? The dentist didn't even look at my mom, I don't even remember her ever greeting her. The interpreters weren't not good, mumbling things in Spanish. I didn't want to intervene, but it was so bad that I told them, you know what I'll take it from here. And I explained everything with care and patience to my mom myself. Because we were unfamiliar with the process to pay for partial dentures (upper and lower), which by the way, the price tag was $7,000 after my mom's insurance kicked in, I asked more questions and I asked them to explain the process to me one more time before we committed. Again, they seemed annoyed. I did not feel they were patient at all and I could tell that they were trying to be. But trying to be patient is not good enough when you are working with new patients nervous, sensitive, or elderly. I should've seen this coming since I made the appointment over the phone. They were just unfriendly. Overall, my experience at this dentistry was unpleasant. The staff was cold, impatient and impersonal.

I came in to this dental office looking to get the dentist to give me a quote on making new top…read moredentures for my father. This business is on a corner with very limited parking in the back of the building. There was loud music coming from the business next door that you could hear through the walls when trying to speak with the receptionist. The dental office is very cramped due to the narrow hallway and small open rooms. They took x-rays first without asking us. When I questioned the technician about this, she said they do this for all clients. The doctor was nice enough, but didn't give me the confidence that she could handle the job of making a strong denture that would last for any length of time. She looked in my dad's mouth for a few minutes and to my knowledge, didn't look at any of the x-rays that were taken. My dad's insurance was billed $1200. Since my dad is in his 90's and has a hard time getting around, it is important for me to help him get a decent denture in a comfortable office. This was not the place. I chose to find a different dentist based on our experience at Norwalk Dental Group. After I found the new dentist, I called them up to request a copy of the x-rays they took on our consultation visit to be sent to the new dentist. The Norwalk Dental Group office staff told me that to email these the fee was $150! I asked what the charge would be if I picked them up, and she told me it was still $150! I was appalled at this price, since they had already billed my dad's insurance company for our visit. This is not a reasonable amount to be charged for getting a copy of my dad's xrays. I would NOT recommend using this business for denture work or for seniors with limited mobility.

Las secretarias Todas muy amables y cuando m atendieron nada d dolor la dentista siempre al…read morependiente q no tenga dolor y todo salió bien muchas gracias

Give 24 hours notice for changing appointments. $40 charge for no shows. I don't know why they did…read moreboth kinds of X-rays. The dentist warned me that deep cleanings require an injection to numb half my mouth (they only clean half at a time), but they have to send for authorization from my insurance first. He communicated with the assistant in English and Tagalog.

Made a mistake of choosing a dental crown instead of just fixing a chip from my front tooth. The…read moredentist here pushed for dental crowns to fix a bonded chip tooth. Probably because insurance will pay more and patient copay will be more. It's all about money here and how much they can make out of you and your dental insurance. They said if they fix it with bonding now, I would have to wait another 6months to do the crown. He made it sound like doing the crown is the better option. What he didn't tell me was what will happen if the crowns failed. Story short the crowns on my 2 top front teeth looks like bunny teeth and for them to fix it, dentist here said I will need to have root canals so that I wont have to feel the pain/sensitivity when he takes out more of my healthy teeth in order to have a better fit for the crowns. So that means they will have to charge my dental insurance more and me for more copay. Do not get talked into getting crowns because if it fails, there's no other solution but to do root canals and amputating healthy teeth. These are such invasive procedures. I'm embarrassed to smile now and can't even talk properly. Totally unacceptable. Giving this place a 1 star is generous. There should be a zero star.