It has been a week since our baby grand piano arrived and we could not be happier with our…read moreexperience. My husband hired Pianos Direct to move it from Redlands to our residence. From start to finish, the transaction was smooth and seamless. Phil was responsive, punctual and professional. On the day of the move, he and his assistant showed up on time, fully equipped and ready to work. They got down to business, completing the disassembly under 30 minutes and the assembly in about the same time as well. The rate was very reasonable given the quality of work rendered. With no hesitation, we would hire him again in the future.

Went very well, service, quality service. Re-wrap a baby…read morethat was originally wrapped unprofessionally. Pianos direct wrapped properly and professionally. Would hire them again.

i'm new to the neighborhood and Benjamin Kim was so professional and talented in bringing my baby…read moregrand up to code. He really spent careful time and effort tuning my piano and went out of his way to come to my neighborhood from Orange County. I would definitely be buying my piano from him in the future and will be happy to see him every year from now on!

Very Helpful and patient with selecting a new piano. However, after the purchase, several…read morerequests for support were not addressed.

Found our piano man!! Uy was great! Kind, honest, and a…read moregreat piano player to top it off! We purchased a used piano, which we knew very little about. Uy broke everything down to us. Explained what needed repairing/ tuning and did an excellent job.. all at a great price! Thank you, Uy!

Found Uy on Yelp and based on the volume of all the 5 star reviews, I decided to contact him…read more He was very responsive and he offered a few appointments options. I hired him for a check up on a used Yamaha U3 that I recently purchased that also desperately needed tuning. He is very friendly, informative and knowledgeable. Tuned my piano and made some minor adjustments on the action along the way and only charged me the flat fee he said he would charge for tuning. Definitely recommend his services and I'll be seeing him twice a year!

Very Professional and knowledgeable with my baby grand Piano. experience is where Jenny at…read moreJackson's Piano Performs best, had a few issues with my piano, Jenny patiently explained to me everything, show me what needs to be done. After the recommendation we're done, my baby grand Piano Performs and sounds like new. Highly recommend Jackson's Piano Thanks for everything.

I would not recommend her. She broke a string while tuning it and took six months to replace it…read more She replaced it with the wrong string. I had to pay another tuner to fix it. My entire piano was out of tune after it was tuned. I would not use this tuner.

Josh has been working on our 1920s SOHMER Grand piano in Lake Arrowhead CA . He came highly…read morerecommended from the head of music at our Episcopal church who is a classical pianist / Eastman graduate . We fully trust that our beloved piano is in good hands ! He's restoring it to a quality that we thought was impossible due to its age . Highly recommend !

Excellent service! We had our piano tuned and it sounds beautiful! Very competent piano tuner.read more

Had a concert at night and after moving the piano, the piano would not stop sustaining its notes. I…read moretried looking around the piano to see what was wrong, but I'm no piano expert. Messaged Total Piano Care and tried to get them to come out before the concert the same day and fortunately there was enough time in between clients to squeeze us in. Came by and was extremely polite and professional, examined the piano, answered all of my relevant and not so relevant questions thoroughly and thoughtfully, and saw the problem was minor and got the piano working for the concert! Watching him work, there was no doubt he was extremely familiar with the Steinway and worked with many Steinway Grands. Knew about all of the things that were wrong and recommended a few minor repairs to prevent further damage. So happy it worked out with Total Piano care. Great communication and caring too! In case he wasn't able to come out in short notice, he even referred me to another company. Thankfully he came by and based on my experience, I can't refer you to anyone better.

successfully installed the piano casters I provided. but I had to give him my dremel tool and he…read morebroke the sanding head and did not offer to compensate for it.

Nori is great at what he does and spends the time to do it right…read more I got my used piano from a dealer / technician thinking I was getting a great deal because the technician should be able to get a used piano in top shape, right? After 3+ visits, the technician could not address my problems and basically said that's the way it is, unless I spend more money for a better piano. Enter Nori, who made multiple trips to get the piano into a playable shape, and since then, he's come back six months later for a piano tuning. I would wholeheartedly trust him to tune up your piano because you can really tell he spends the time and care to make sure your piano is taken care of.

Easy and straightforward to book, clear communication, transparent pricing. Nori is very…read moreknowledgeable about all sorts of pianos, not just Yamaha. He gave a very thorough rundown of the different brands on the market today and their strengths and weaknesses. Friendly and willing to chat.

Recently signed my kids up for piano lessons and needed to get a piano that our neighbor gave us…read moretuned. I read reviews and got some quotes from yelp. Schrager had so many good reviews and his quote was very reasonable. The other quotes I got were open ended so I really didn't know what the total cost would be. Schrager gave me a worse case scenario price so I felt confident knowing financially what I was getting myself into. I really appreciated his clear upfront pricing. He also was great about sending his availability. I booked a date then switched it and then switched it back. He was very accommodating and it was very easy to schedule via text. Next is that this man is a professional. He showed up early and with shoe covers. Whenever anyone shows up to my house with shoe covers, that is already a great first impression. We were off to awesome start. It just shows how considerate they are coming into your home. Now the piano tuning. I've never seen a piano being tuned before so it was interesting to see how he had an iPad he used as he worked to tune each key. While having a full on hour conversation with me. He was very relatable and I honestly felt like I just had a family friend over. When he was done he played some beautiful music. I wasn't sure how having our piano tuned would go. Would it be awkward because there's a stranger in your house? What do you do? Do you talk to them or not? But Schrager was so cool that it felt like hanging out with a friend while he tuned our piano. He is amazing and no wonder he has so many 5 star reviews! Would mostly definitely recommend him for piano tuning!

Great communication, prompt, quality work, will be using Schrager to maintain my grand piano from…read morethis point forward!