4 years ago I was given an old old piano from a family friend who was moving out of state. I was told it had not been tuned in at least 20 years. The sound was not good and the piano clearly needed a lot of work. I called Jackson's Piano Service and immediately spoke with Jenny who said she could come out a few days later. She was very kind and upfront about the cost. Once they arrived and saw the piano, she immediately knew that more work would be needed and quoted me the new price. The pricing is fair and the service is incredible! The hammers had to be completely removed in order to be repaired. Jenny took these with her and returned about 10 days later. I couldn't believe how great the piano sounded and it has sounded great ever since. 10 out of 10 and I would recommend to anybody needing any type of service to their piano. read more

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Qi(Jenny) deep cleaned my older piano today . It was such a blessing. It had never been cleaned in 62 years. She was very affordable and is a very hard worker and talented. She worked her butt off and was so kind to me. She knows what she is doing and I'm glad I found her. I will definitely use her services again. Thank you Jenny read more

Jackson's Piano Service - My deep cleaned piano! Ty so very much!!! - Piano Services Near Me - Corona, California

We recently bought a piano and were lucky enough to call this company to tune and maintenance. Jenny is an amazing person with so much knowledge and passion for music. our piano is fixed, cleaned and tuned beautifully now. I highly recommend Jackson's Piano Service! read more

Jackson's Piano Service - Piano Services Near Me - Corona, California

Choosing Jenny means choosing a level of excellence. In piano teaching, she has inspired my daughter's innate talent. Though I'd always known my daughter was gifted, I struggled to find a mentor who could truly bring it out--and Jenny has done exactly that. My heart is filled with gratitude. I often watch her teach with dedication and boundless enthusiasm, and it is from her that I have deeply realized, for the very first time, that passion is the best teacher. Thank you, Jenny! read more

My 1938 Monarch (Baldwin) piano had a broken spring and I called Jenny to come fix it. I knew it had other problems, but the man who'd rebuilt an upright grand for me many years ago moved out of the area and I didn't know whom to trust. Jenny won my trust and wound up making my piano like new again. She took great care in everything done to the piano and it looks like new - better than when I bought it 30+ years ago. I am quite pleased. Everybody was a pleasure to work with: businesslike, friendly and respectful. I highly recommend. read more

Zero star! Very bad experience! Quoted me $150, but charged me $400 at the end. Do not use Jenny and Jackson's Piano Service! Jenny quoted me $150 for piano tuning over texting. Jenny came to my house with a technician. Technician started to tune the piano, and Jenny sat in my dining room. She said that she carpooled with her technician because she has another job later. Please note only the technician is doing the tuning. After 15 minutes, she said, "Your piano needs a lot of work. Tuning usually takes 1 hr, but I might need 2 hrs." I said, "Oh really, I see." She chatted with me for a few minutes, asking me what are our professions and when I bought the piano. I answered and left them alone to do their work. Please note that she never once said anything about increasing the tuning price. After 2 hours, they are done and handed me an invoice for $450. I was shocked, and said, "$450 is too much, and you never said anything about increasing the price." She said, "I should have told you about increase in price. We came from far away, from Riverside and Eastvale. Your piano needed a lot of work." You know what, its not my problem because she has agreed right away to take the job knowing which city the piano is located in, and clients don't know and don't care where you travel from. She didn't even vacuum my piano. All my previous tuners vacuumed my piano. If you don't want this job from the beginning, you should have said so, then I could find another tuner. Jenny then said, "I can only give you a $50 discount." She changed the invoice to $400 at the end. I didn't want to "fight" her, so I paid her $400 cash, but I strongly disagree with her sudden increase in price. Moreover, if you meant to charge $150 per hour, then your 2 hour service should charge maximum of $300, not $400. I am posting what has happened to me to warn others. Jenny and Jackson's Piano Service are dishonest and deceitful! read more

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We started going to Jenny for piano lessons for my 8 and 6 year olds. Jenny is a great teacher! She is engaging, encouraging, and my kids love going to their lessons each week. The pace of learning is slow enough for my kids to learn, but fast enough to remain challenging. I highly recommend Jenny for anyone looking to learn the piano. read more

I needed piano tuning for a 30 year old baby grand piano. Qi & Louis went above and beyond on their service! Extended work was required and completed in a timely manner... they were prompt in their appointment time. It was a great pleasure getting to talk with them . I'm sure you will be happy with them or their expertise!!! Make happy tunes!!! read more

We really enjoyed working with Jenny, she did an excellent job working on all the repairs that our piano needed. I would highly recommend. She was wonderful. read more

Jenny and Wallace have been servicing my Young Chang baby grand for about a decade. I made a purchase from a storage warehouse and they restored it to a concert sound. I enjoy watching the process and have appreciated learning how to appropriately preserve this beautiful instrument. Services over the years have included replacing felt, repairing keys, shaping-filing-spacing hammers, cleaning the key coverings, and other steps with the action. I purchased a dehumidifier, which was absolutely necessary living in the Inland Empire. Wallace has since retired and my recent tuning was completed by Lou. Pricing was reasonable based on the time required at the service. One service was approximately 4 hrs. My piano is perfect. I am grateful that she reminds me about a service schedule. I absolutely recommend this service. read more

Jenny is amazing. I have a 125 yr old Steinway Grand. It always sounds amazing after her tuning or whatever else an older piano needs. Buy, sell, appraise...Jenny knows the business to put you in contact with whatever you need. Did I mention her sparkling personality? Thank you for taking such wonderful care of our family heirloom. read more

Wonderful services, reasonably priced. Dependable and prompt. If your piano needs some TLC, give them a call!

Had a piano moved and tuned by Jenny and her team. Prompt service, extremely helpful, and provided me additional information on how to take care of my piano. Absolutely recommended. read more

Jenny is a hardworking piano enthusiast. She will restore your piano and encourage you to get the best out of it! Highly recommend her. She goes above and beyond. read more

Jenny came for the third time and the work was excellent as always. The technician provided options to do extra on top of the regular maintenance tuning with clear expectations and price. I was able to see and hear the difference for the extra money we paid for. Thank you for following up and reminders with me on yearly basis for piano tuning. read more

outstanding job by Jenny Jackson and her expert staff, she went out of her way to repair my piano , it has not been tuned for 50 years, it now plays like a brand new one!!! reasonable pricing , prompt services, i would recommend this company to any one ! She spotlessly cleaned the entired inside of the piano and keys, reshaping whole set of hammers, very difficult and tedious job , she said this piano was worth serving and she kept her word. read more

Very thoughtful and knowledgeable. I called them and they were able to come immediately after finishing another client.

My boys had been showing a lot of interest in playing the piano. My parents had a Yamaha upright that they rarely used and they were nice enough to gift it to them. It hadn't been tuned in over three years, so I contacted Jenny and she was able to schedule an appointment within two days. She arrived with Wallace, the piano expert, and they inspected the piano right away. She explained all the issues the piano had and the benefits of maintaining it with regular tune ups. Wallace got to work tuning the piano which took about 1.5 hours. After he was done, they played a few tunes and the piano sounds AMAZING! Jenny even recommended a piano teacher for my boys. Overall, it was a great experience and I look forward to seeing them once a year. read more

Recently I brought a used grand piano. The previous owner did not tune and maintenance for years. Wallace and Jenny did a great job on it, action regulation, deep clean and tune it to A440. Now my piano sounds wonderful! Thank you ! Highly recommended! read more

What a joy it was to have Jenny and Wally in our home today to tune our piano, and provide their expertise on what is needed to get our piano into tip top condition! Their love for the instrument is so clear, and we really appreciate the time they spent in addressing some issues our piano has due to a lack of maintenance over the years. A nagging pedal issue was repaired along with the tuning and the piano sounds better than it ever has. Thank you both! read more

We are so pleased with the services provided by Jackson's Piano Services! They renovated our very old (and somewhat neglected) Packard upright piano to pristine condition. Not only is it now beautiful to look at, the sound is breathtaking! Furthermore, Jenny and Wallace are truly wonderful people whom we enjoyed meeting and spending time with! We couldn't be happier with their services! read more

This review is for the initial visit and agreement for piano repair. Jenny and Wallace came over on a rainy day to see about repairs and renovations on my 73' Baldwin studio upright. I simply do not have the time and space to elaborate on how sweet and personable Jenny is and Wallace's competence with piano knowledge. Jenny provided all the options for repairs and detailed how each step would progress. She is very sincere and full of excitement. I am looking forward to beginning lessons on my fully restored piano. Update will follow. As of now Wallace has the action and keyboard in the shop. The warranties she has offered and the apparent commitment to restoring my dusty unused piano seems promising. read more

John Jackson is an absolute genius as a piano Restoration specialist. He was able to restore my mother's one hundred and four year old Baldwin Grand Piano so that it is better than a new piano. When John first came to evaluate the piano for restoration he quickly said that there is much potential to restore the piano and he said that the piano when made was an upper end model with heavy duty construction. He removed the keyboard and worked on replacing all the felts and reworking the hammers. He worked on the piano's "belly" for about two months. He delivered the reworked keyboard yesterday, tuned the piano, and cleaned all of the strings. The piano sound now is incredible. He is a very honest and professional genius. His pricing schedule is EXTREMELY REASONABLE!!!! read more

My upright piano hadn't been played in many many years. And for the last few years it had been sitting in storage. They were able to make my grandparents piano like new! Very friendly, punctual, passionate about their work and took the time to get it done right! I am very grateful for them. Now I have my grandparents piano in my new home, that my fiance and I can enjoy!! She was also able to refer me to good and cost efficient piano mover to get it out of storage, as well as refer me to a good piano teacher! Thank you again! -Amanda read more