This stay was great. The Hampton was very clean. Rooms very comfortable and clean. Staff was very…read morefriendly and made checking in and leaving very easy. The Breakfast was above my expectations. The assistant that put out the food never stopped moving. If he was not refilling the food he had the dining area spotless. This is not on the staff. You need a sign that says,do not fill your personal water at the drink station. I watch an Adult drink from the rim of his water jug then stick the drink dispenser nozzle completely in his jug after he had been putting it to his mouth. I just shake my head at people anymore and the act like they are doing nothing wrong. Great stay. Not so smart residents

I stayed at this Hampton Inn several years ago. It was nice then. It no longer is…read more I was going to rate this the worst Hilton I ever stayed at but Yelp just reminded me of a worse experience at another hotel. What is particularly bad is the bathroom. The fans don't work and you get steam trapped in the room, which leads to mildew in all the corners of the tub and peeling paint on the ceiling. The tubs have an anti-slip bottom that doesn't quite get clean and now looks permanently stained and dirty. The rest of the room is standard Hampton Inn. However, because of the fan issue in the bathroom, the room easily becomes humid. So, you need to run the AC and thus the room stays cold. Note that we had two rooms because the woman working hotel reception admitted her incompetence and said she didn't know how to out me in the larger room for the first night. We had the same bathroom fan issues in both rooms and in our daughter's room.

If you want a relaxing weekend this is the place to go. I've been there several times and the spa…read moreis wonderful and all the employees are great. The food at the barn is amazing too. It's well worth it.

This is my second time having a team confrence at this hotel and it doesn't disappoint. The…read moreconfrence areas are very well kept and very high end. The food has always been great. Today I had salmon salad. It was fabulous. This place would be perfect for weddings, conferences, or just a nice little get away.

What a sweet place we stumbled into! The Breakfast and employees were welcoming and enjoyable to…read morechat with! Everything in the room and breakfast were detailed and a wonderful part of our vacay! Thanks!

What a wonderful, beautiful, historic, and so close to the Cuyahoga Valley National Park place to…read morestay! This was my 25th National Park visit and I'm so glad I picked the Inn to stay. Vicki and her staff are so friendly and knowledgeable about the area. We had a delicious breakfast each morning with coffee and wonderful conversation with other guests. The library was so interesting with the painted shades, historical information, photos and books. We stayed in the Adeline Room which is upstairs. Bed was comfy and a clawfoot tub in the bathroom. Close to everything we wanted to see on the National Park adventure. Quick walk to the Brandywine Falls as well. Great time, loved staying here and definitely would be back!

The breakfast is barely passable. Although there is a variety of items, when it comes to…read moretraditional breakfast fare, the options are lacking. The sausages have the texture of a rubber ball and no taste. The bacon is so thin and cooked that if you drop it on the plate, it literally breaks. I am not joking, try it. Eggs vary back and forth between scrambled (decent) and "omelet", which is basically a folded over scramble with some kind of Cheese Whiz. I was happy for the scrambled days. I grabbed a ham and egg croissant and disassembled in order to reposition the items, only to find that the ham was gray. I went to pick up an orange and my fingers sank into mushy mold on the bottom. My last morning I arrived at around 9a and there was about a forkful of eggs left, no bacon or sausage. Pretty disappointing for $149 room night (which, what??). The room was rundown and shabby. The bed is scarcely softer than an ironing board wrapped in a sleeping bag. It was impossible to find a way to be comfortable or stay asleep for longer than a couple hours. The loveseat is so run down that only by sitting in the middle are you not tilted to one side or the other. I've attached photos of the light fixture in the bathroom, the stovetop, and the windows for your perusal. Overall, I would have switched hotels after the first virtually sleepless night if it wasn't for lack of availability in the area I needed to stay. I am still sore from the bed and tired from the lack of sleep. I cannot believe the rate was increased by $30 for my final night. Should have moved to the car. Stay at the Comfort Inn Suites down the street. It's in need of updates, but at least the beds are comfortable.

The breakfast was decent - no freshly made items but a waffle maker, cereals, yogurt, pre made…read morebreakfast sandwiches , coffees and teas. Our room had an odd odor to it reminiscent of an animal. I don't know that they had dedicated pet rooms but it would be a good idea if they did. The suite worked for us with 3 adults and 2 small children. Cleanliness was a little lacking. Charlotte the spider and her cousin were living in the bathroom Overall a decent place to stay and accessible to major restaurants, grocery stores, and the highway

If I could give no stars, I would. After staying here many times, our last experience was…read moreabsolutely awful and I've spent hours on the phone with Marriott to rectify the situation. The manager can't write an email and is terrible at customer service. We will never stay at this hotel again.

Stayed here for a work trip and I would not describe this as luxurious or comfortable…read more I requested a late check out the night before, and yet I still got calls to the room phone and knocks on my door an hour and a half before I was set to check out. I wouldn't choose to stay here again.

Stayed here for a dog show. Very clean hotel. Rooms accommodated the dog very easily. Beds were…read morecomfy. Breakfast had something for everyone : waffles. Cereal, yogurt, fruit, coffee, tea, etc.. I would stay here again

The place is clean and the staff is attentive and very helpful. They were also great with…read morerecommendations and very accommodating with seniors and pets. Bonus points the shower in our suite was great. The air conditioner is a little dated and on the loud side so be warned. I do have to say staying for three nights and the hotel not even making the bed makes me not want to repeat my stay. It's the kind of thing that screams "cost cutting!" In the wrong way.

Overall, we found the main parts of the hotel to be clean, updated, and adequate. The pool was…read moreclean, however, the hours are not conducive to families who are not spending the day in the hotel. The breakfast area was clean, and while a bit smaller than other breakfasts we've had at other similarly priced hotels, it was good and was kept-up well with guests coming and going. The downside that we found was that our room in particular, while it was obviously "cleaned", smelled severely of wet ash tray. It reminded me of walking into a chain-smoking family member's living room. It was bad enough that we walked down to ask the front desk if we possibly got the wrong room, since we thought we were getting a non-smoking room. Unfortunately, the worker at the desk could care less. Apparently, all rooms are non-smoking now...but yet, ours had the overwhelming smell of smoke. Otherwise, we found the beds to be comfortable, and our bathroom was clean. As a side note regarding the bathroom--I found it rather odd that there were no vents or exhaust fans for the bathroom. This was a little weird to us that you couldn't turn on the fan to exhaust the steam from the shower, nor could you use it to exhaust other "fumes" when someone was using the bathroom. When you have a family staying in a room, that last part is pretty important.... Personally, my family and I will probably NOT willingly return to this hotel because of the smoke-issue and lack of concern over what we experienced there. The majority of staff that interacted with us were very short with us, and seemed to not want to be bothered...even when asking for recommendations on local restaurants or places to visit. Need a quick, overnight stay? Sure, this could work for you. But, for a few days-stay...I would be choosing somewhere else.

This place straight up stinks! I booked this place simply because it's convenient to where I needed…read moreto be. Any hoo, this place has plenty of parking, there's a great deal of things to do in the area. Inside the hotel is lack luster to say the least. Especially when you get to your hotel room. I had a room with water jets in the bath tub to kind of make up up for the place not having a pool / spa but it didn't work. What else didn't work were any of the plugs and their mangled USB ports. The beds were cozy sure. The worst part about my stay was for breakfast. Their food was minimal and not just that, it was really bad. Even so awful that other guests were complaining about it. All in all, I probably wouldn't come back here.

Older Holiday Inn Express slated for a renovation. Staff was great and very helpful. Hotel main…read moreareas were dirty, most likely due to the recent snowfall. However, the next day there was no improvement to the cleanliness. Including, the dried muddy footprint on the middle of the elevator door. My room was clean, however, it was outdated and run down. All the lights worked and plumbing worked so no complaints. The area has everything, tons of restaurants and shops. Overall, good stay, however, I will wait until the renovation is complete to come back.

Very affordable and within the reach of shopping areas. Front desk staff was always smiling and…read moregreets everyone. Breakfast was good. Rooms are clean.

I stayed in this hotel for 2 nights for a short weekend trip. My flight landed later in the…read moreafternoon and I didn't get to check in until about 5pm, which was not an issue at all. The staff was very friendly upon checking in. The incidentals fee was $40, which was great compared to other hotels I've stayed at. The room itself was clean. Great shower/water pressure. Fridge worked perfectly. Heating/cooling system in the room was great as well. They offered a continental breakfast from 7-10am. My only complaint was that the television didn't work at all. But I wasn't in the room enough to actually ask the staff about possibly fixing it. But overall, I would definitely recommend this place if you need a place to stay for a few nights and don't require anything overly fancy.

Dated and dismal. Desperately in need of a makeover. Good price and proximity to route 80 was the…read moremotivator to book here. Room and bathroom surprisingly clean. Breakfast was as expected.