Dr, Frend is my daughter pediatrician and he is the best. I can't say enough great things about him. He goes above and beyond for his patients. The most important thing to my family is respect, and he gives it. He takes his time, never rushed us, and listens to us. And I appreciate a lot that I never wait longer than a minute for my appointment. Truly the best doctor ever. And so smart and caring. read more

Dr. Frend is the best. We are glad we switched to his practice. He is very knowledgeable, honest , kind and provides quality healthcare to his patients. Dr. Frend is also punctual and does not leave you waiting for long period of time. read more

Dr. Frend is so wonderful, I'm constantly telling people how amazing he is. He always takes his time and listens to any concerns I may have about my child's health/development. His recommendations and treatments have always helped my babies. We've been going to him since my oldest was born (about 4 years), and we've never had a bad experience. Also, a bonus, he always answers my non-urgent questions by email very quickly. He truly cares, and it shows. We absolutely love him, and my son actually enjoys going to the doctors. Also, the staff and nurses are all great. The office is well organized, and we are usually called in to a room in less than 5 minutes after we check-in. read more

Just go elsewhere. Every appointment visit required an hours wait because this place is like a conveyor belt. Too many people and unfortunately dr frend has very little patience which you'd think would be a standard characteristic for a pediatrician. He wont ask how your childs progress is or give you any indication of milestones or achievements which is upsetting. He will just shush your baby alot and get frustrated which is weird. He also didnt show up on the day at the hospital as required, he sent someone else i hadnt met before (which was terrible) who was extremely rude and condescending, he didnt appologise for his absense when i did see him and ask why he didnt show the day my baby arrived, just that it was his day off. So basically dont have a baby on his day off! .. just move on, Dr Gitte bloom is everything a pediatrician should be, i am very happy with her. The difference is amazing, shes asks alot of questions, recommeneds the next steps, tells you what she expects at each month and each appointment is on time, she gives you alot of her time and patience! Highly recommend her. read more

We love Dr. Frend's office. Found them through a coworker. We called in a panic when our baby arrived a little early and we needed an appointment with a pediatrician before leaving the hospital, but they were so easy to work with and got us an appointment right away. Over a year on, and they're always quick to get us in for a last minute sick appointment. Dr. Frend is so gentle and kind with our little one, and he is reassuring and knowledgeable without being overbearing. He's also often the doctor on call, and will personally follow up to make sure your child is getting better. When it's not Dr. Frend on call, the other on-call doctors are equally kind and helpful. There's sometimes a little wait to be seen, but that's to be expected when they're so open to fitting in kiddos who need to be seen urgently. I don't mind. I have, and will continue to, recommend Dr. Frend to all my parent friends. read more

He is quite far from our place and I was worried about his practice not having a nurse answering service. When push came to shove and my kiddo was really sick, he ended up personally being on call and even following up with us when I didn't get a chance to follow up with him. We were going to look for a practice closer to us in Pasadena, but I really like him as a pediatrician so we're going to stick with him. His office could use updating (and have a sick side and non sick entrance), but those are minor complaints when the actual doc and staff are great! read more

Doctor Frend is a knowledgeable and experienced pediatrician. He makes himself available via email and replies promptly. I've never had issues having my son seen (even during COVID) whenever I had concerns about his health. He's kind and patient and addresses all the questions a parent may have. He never rushes you out. I'd definitely continue taking my son to him but we moved to NorCal. read more

I just brought my 2 year old daughter to see Dr. Frend today for the first time. He was very calm, polite and respectful. I was very pleased with his respect for our decision not to vaccinate our daughter. I am so thankful as I've heard horror stories from other doctors who bully parents who don't vaccinate OR won't even allow them in their practice. The nurse (don't know her name) was very playful with my daughter and made her experience fun. The entire facility is very kid friendly. read more

Walking into a doctor's office with a new born in your arm, you want to feel ABSOLUTELY confident....for you're responsible for a teeny tiny one who can't speak for itself and share it's thoughts! I accompanied my family on one of their appointments to this office. So, when Dr. Frend said, "I can't tell if your your child's symptoms of Jaundice have passed because he's dark" is nothing but APPALLING!!!! DESPICABLE!!!!!!!!!!! Which medical school teaches this kind of clinical skills? Needless to say, Dr.Frend is no friend with such a small, warped view of what ought to be said or not said. read more

Dr. Jeremy Frend at Burbank Pediatrics has been my son's pediatrician since my son's birth. (My kid's 6 months now.) Dr. Frend is the absolute best, hands down! While I was pregnant, I scheduled a FREE consultation with Dr. Frend. (Beware, not every doctor even offers a consultation and those that do sometimes charge for it!) I ended up not making my original appointment because I ended up going to the hospital (false alarm). Dr. Frend was concerned enough to call me personally and make sure everything was ok. When I finally had my in-person consultation with Dr. Frend, he was very patient in answering all my questions and very knowledgable. I like that he is totally not into over-medicating and I never feel rushed during our appointments. He also has a great bedside manner and really cares for his patients. One time, Dr. Frend even checked up on my son outside of office hours so that I wouldn't have to make an appointment and have to pay the co-pay. HE CARES THAT MUCH ABOUT HIS PATIENTS. Dr. Frend and his nurses are always great about answering any questions I have when I call in during business hours. I've also called after-hours and the doctor on call always returns my calls promptly. The staff at Burbank Pediatrics are all friendly and professional. Parking is free, though there are a limited number of spots. I've never had a problem finding parking though. For convenience, you can buy whatever medication you need for your kids right from the pediatrician's office. This is super helpful so you don't have to tow your kids around town to get what you need! Here's another (albeit completely unrelated) plus--the office is located like half a mile from Porto's, so sometimes my son and I go to Porto's afterwards to get our cheese roll fix. Yum. read more

Dr. Frend is kind and gentle. He is never condescending to our son or us. He's happy to answer all of our stupid questions that I'm sure he hears 50x a day from other parents :) The staff is helpful and pleasant. He waited an hour for us one day when our son got super sick at school and I had to pick him up and take him back to the office. A class act. read more

The very best pediatrician around! He truly cares and it shows. He's been my daughter Ava's pediatrician since birth and is amazing! She actually gets so excited to go to him for check ups and says she can't wait to see dr Frend. Highly recommend! read more

Recommend to us by my wifes Dr Jeremy Frend turned out to be one of the greatest in the area. Humble with a great personality . My baby loves him. I found that every time I had a list of questions on my mind , Dr Frend would give me the answers before I asking. read more

I met Dr. Frend prior to the birth of my son more than three years ago. I knew before my son's birth that I would need an excellent pediatrician. I found that in Dr. Frend- who is smart, kind and is open to suggestions I have brought to him in the past. Such as research I have done on my son's medical condition (pros-cons, etc.) that could help my son with various challenges my son may or may not have. So for Dr. Frend it has always been about working as a team--a team rooting for my son and family's medical well being. That is a great thing to have. I really like the new office decor and the nurses for the most part are very good. I highly recommend Dr. Frend as well as Dr. Boxstein. (*Note of caution do not bring in food to the patient rooms---they are very picky about that. Other than that all is very good.) read more

Horrible. Refused to care for my son who has special needs because they didn't want to "deal with all his care." Being that I am a healthcare practitioner myself, I found that deeply offending. I can't imagine denying care to any of my patients based the perceived hardships associated with attempting to manage their condition. read more

Dr. Frend is great. Always patient, no rush, very gentle. Always answers your questions. Also, if you need a specialist, he will refer you to the best. His office staff is great too, nice and professional. read more

So far so good. Nice office, good staff. Dr.Frend takes the time to answer all of your questions and concerns. Our son is three months old.

Was visiting from out of town when my son started to complain of ear ache. The staff was able to squeeze us in and we did not have to wait at all after our appointment. Dr. Frend was able to detect a heart murmur which we will follow up on when we return home! Unable to bill our insurance even though they are contracted with our insurance, since it is a one time visit, otherwise, five stars. read more

Dr. Frend has been my children's pediatrician for over 6 years. Since my son was 2yrs old and my daughter was a newborn. I trust his opinion for treatment. He never pushes antibiotics unless he thinks it's absolutely necessary. He's kind and playful with the kids. And most importantly, he will see my kids on the same day that I call. All his staff are friendly with the kids and I will continue to bring my kids there. Thank you Dr. Frend! read more

Awesome place with great people and an excellent physician. Been with Dr. Frend for the past 5 years and I have nothing to complain about. Highly recommended !!! read more

It's been years since I have seen Dr. Frend. But I can still assure you that he is one of the best kid doctors out there. I was so comfortable with him and I was a very very very picky child. I had ear infections, selective mutism, kidney problems, and anxiety and pathological shyness. I was a fucked up kid. But this doctor made me feel at home and I still remember him all these years later. It helps that he's good looking too because that's something for all you single moms out there to do while he works. My mom loved him and she still regrets ever changing doctors. If I have a kid, I'll be going here. read more

Having your first baby can be a little scary and finding the right pediatrician to take care of your baby is even scarier but I was lucky enough to be referred to Dr Frend by Dr Ahdoot .. he is so gentle and so nice to my baby . He answers all my questions and concerns.. since the first day my husband and I met him at the hospital we knew that we wanted Dr Frend to remain his pediatrician .. if your looking for a Dr who is gentle nice and amazing at what he does go see Dr Frend you won't be disappointed him and his whole office team and are great !! read more

Dr. Frend is the pediatrician to both of my sons, now 4 years old and 2.5 years old and has been since birth. He is a really GREAT doctor. Always makes me feel 100% at ease and answers all of my questions with care and patience. He will even answer emails about non-urgent matters within day or two. Burbank Pediatrics is great after-hours too. They alternate, sometimes with another doctor's office, and we've gone to see a doctor outside of their office, as well as seen and spoken to Dr. Boxstein, and everyone we've dealt with is wonderful. You honestly couldn't find a better pediatrician than Dr. Frend. read more

One of the best pediatricians my children have seen. Very knowledgeable, friendly. The doctor and staff are all wonderful.

Absolutely love Dr. Frend. Our son is now 14 months old and has been going to Dr. Frend since birth. Dr. Frend is excellent with our son and his staff is very professional, courteous and friendly. As Marie D. wrote, we also scheduled a consulation with Dr. Frend when my wife was pregnant with him and have been extremely happy with him. Our son has had some recurring medical issues and Dr. Frend has been great with us and with our son. He referred us to the right specialists as needed and has been great at responding back to us when we had emergencies during the weekend as well. I would have no hesitation whatsoever in recommending Dr. Frend. read more

Dr. Frend is excellent! We met with several doctors before our babies birth and liked him and his office right away. Everyone at the office is very friendly and the office is very clean. With our new born they made sure that we immediately got an exam room to wait in since our little one was not vaccinated yet. Dr. Frend takes time to answer all our questions and concerns which is important to us since we are new parents. We trust in his care for our little guy and are happy to have found a great doctor. read more

Similar to Marie D., Dr. Frend has been my kid's pediatrician since birth, only my kid is almost 2 as I write this. Marie covered everything, so I'll just say it again. Burbank Pediatrics has the best staff, from the front office to the nurses. Dr. Frend clearly cares about his patients and knows how to handle the parents, too! We've also had to consult with Dr. Boxstein over the phone while Dr. Frend's been away on vacation, and he's accessible, as well. read more

Awful staff with terrible attitudes. Grateful my son was not picked up as a new patient.

The one star is for Dr. Frend's staff. His skill, knowledge and friendly demeanor are superb and he really He's a great doctor, however based on the skill of his staff and their demeanor, as others have mentioned at his practice it's hard now seeing a reason to see him. The currently working office staff apparently do not know how to keep appointments that were previously scheduled, nor do they know how to take new ones because the "one person" who knows how to do it, is currently busy and so they'll need to call you back when she's available to take an appointment (this after losing the appointment that was previously scheduled). Of course, no one calls you back, so when you follow up to finally make the appointment, they tell you it will take 3-4 months to see them. It was the beginning of November, and we're told that there's nothing available until end of January. This is ridiculous, especially since we already had an appointment that wasn't moved into their new system and quite frankly, there couldn't possible be enough kids in the area that came into the community this past year to make what used to be accomplishable in a 2 week period now take 12-16 weeks. Let's face it, when your staff can't keep an updated credit card form on file and keep billing an older card after it's expired, tell you they don't know how to schedule, don't follow up, and apparently are rude and inconsiderate (as others who have reviewed here have noted) you've got a problem with your staff. read more

We met Dr. Frend in the hospital when our twins arrived. We had an appointment to meet with another referred pediatrician, but Dr. Frend's bedside manner and gentleness with the kids was great. We still met with the other doctor, but we went with Dr. Frend and the kids have been seeing him ever since. His nurse is great, too. She tells it like it is, in a nice way, and is also wonderful with the kids. Dr. Frend has made himself available whenever we've had a question or needed some advice. If he's not available right away, his nurse will get back to you. read more

Great doctor and really gentle and patient with my son. My son actually didn't cry and was very cooperative with Dr. Frend. Nice facilities and staff. read more

Dr Frend has been my son's Doctor and has been great to my kid as well as us.He is also seeing my new born daughter, and me and my husband is really satisfied with his explanations of each and every concern.He is just GREAT!! and the staffs are also very cooperative. read more

My boys have been going to Dr. Frend for 11 years now! He has been a great doctor, very calm and well informed. He is well liked by my entire family. read more

We have 2 children that go to Dr Boxstein at this office and he is by far one of the best Dr.'s we have ever had to use not only for our children but as Adults also. Not only is he always spot on with his diagnose but he has great bedside manner and never makes you feel rushed. The kids love him also. If you can get in to see him he is definetly worth the wait. read more

Dr. Frend at Burbank Pediatrics has been the pediatrician for all four of our children since birth. The oldest is now 10. I couldn't have asked for a more competent, caring, and committed physician. Dr. Frend always called to check up on one of the children after a sick visit. He returned phone calls as promptly as possible. I always felt that Dr. Frend took the time and patience to answer all of my extensive questions with kindness as well as accuracy. Dr. Frend was always available for consulting. On the rare occasion that he was unavailable, Dr. Boxstein or another caring pediatrician was on-call. Whenever there was an area that Dr. Frend thought my child would benefit from a specialist's opinion, he never hesitated to refer me and tell me what questions to ask. I always felt that my children received the best of care from Dr. Frend and we love being his patients! read more

I was looking for a new pediatrician for my son. So I called Dr. Frend's office to establish care.. as the receptionist who was helping me on the phone was very nice. She asked for my son's medical records to be sent over for the doctor to review then an appointment could be made. I thought that was a bit peculiar.. he's a new patient and if I had any records I would bring them with me on the day of the visit. As that's whats done 95% of the time (I myself work for a medical office). I explained to her some personal issues I had with my son's records and that I am no longer with his father (And I just didn't want to go down that road) but that I did have his immunization card. She said she needed to speak with her office manager and put me on hold. Which was fine. But then when she came back on the phone and explained to me my son can not be seen without the records being reviewed first I thought that WAS THE MOST RIDICULOUS THING IVE EVER HEARD!!! He's a child and you're going to deny him service?? This is obviously a place I don't want my son going too EVER! There was a happy ending to this story.. I did find a great pediatrician who would see my son without his medical records (those obviously aren't necessity to this office). read more

Dr. Frend is a kind, intelligent, patient pediatrician who shows a lot of knowledge and very good toward your child. I also love the nurse. What I don't like are the attitudes from the front desk, except Rebecca - she is the only one that is friendly and helpful. I also don't appreciate that this office charges you $31 to request medical records. First of all, they shouldn't charge you for medical records, second, it's too much! read more

I decided to have my daughter see Dr. Frend after reading a yelp review that he works with you on not vaccinating and reading his other positive reviews as well. I like that he does not push or bully you or make you feel bad on not vaccinating, I felt bullied with my daughter's previous Dr. He will go through what each shot is for which I'm sure is procedure but he also respects your decision. He's a very calm and friendly doctor which is rare to find nowadays and takes his time with his patients. read more

An excellent doctor. Does not rush you. Answers all questions patiently. The children like him. The office is nice and clean. He usually runs on time so the waiting is minimal. read more

Dr. Frend was refered to me four years ago, and he's been great. No complaints. Sometimes there is a wait, sometimes there isn't. No problem with any of the nurses. Didn't hassle me about spreading out my boy's immunizations. Very calm and has never seemed rushed. He takes the time to answer questions and listen to concerns. Great doctor read more