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    Keith Ashburn, MD

    4.4 (61 reviews)

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    7 years ago

    The staff and the doctors are helpful and knowledgeable. I'm so glad i took my child here.

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    12 years ago

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    12 years ago

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    9 years ago

    He is very nice doctor. My daughter loves talking to him and he knows how to check kids. My previous doctor was just make my baby cry.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Keith Ashburn, MD

    Review Highlights - Keith Ashburn, MD

    Ashburn was my daughter's PCP for many years, until unfortunately we ended up having to switch to Kaiser.

    Mentioned in 49 reviews

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    Facey Medical Group - Burbank - Facey Medical Group, Burbank

    Facey Medical Group - Burbank

    3.3(112 reviews)
    1.0 mi

    I have been a patient at Facey for years and before that had a physician who had a very busy…read morecalendar; it was difficult to get an appointment with her so Facey was my other insurance coverage option. This review is solely based on my experience with my Facey physician and the staff. I am happy to say that my primary care provider, Dr. Shirvanian listens and for me, that's a very important thing and something I look for when I choose a physician. She sits and spends time with me during my appointment. She asks questions, answers my questions, and offers thoughtful and helpful advice - she genuinely cares. Her nurse, is just as caring and pleasant. Other thoughts about my experience: - Provide a list of your meds if you're a new patient. - Front office reception and in-house lab are staffed with friendly, ready-to-help professionals. (They really ARE nice.) - Parking is NOT validated and is expensive; look for street parking if you have time to spare. - Online access to your records (not sure if it's ALL records) through MyChart, so you'll see your lab results, medications, have the capability to message your physician, etc. **A quick note about messaging through MyChart. There is now a longer response time, of which I, personally, was not informed. I'm still trying to find out what happened. I took one star off for that. - Finally, try your best to be kind.

    Used to be a great practice. Management is ruining it to make extra money. They fired much of the…read morestaff and replaced them with poorly trained call center personnel. They will give you bad medical advice, which is illegal. But don't worry, you won't be able to reach them because it will take hours for the phone to go through. They also started running commercials for medical scams in the waiting room on large televisions. Find somewhere else.

    Photos
    Facey Medical Group - Burbank - Fun while waiting

    Fun while waiting

    Facey Medical Group - Burbank
    Facey Medical Group - Burbank

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    Huntington Plaza Pediatric Group - This is where they had us standing, no bathroom, waiting for over an hour, with my sick kid.

    Huntington Plaza Pediatric Group

    4.7(739 reviews)
    10.7 mi

    I love our doctor, Francisco Rivera! He is so kind, knowledgeable and really takes his time with…read moreour boys! He answers all of our questions too (which are many!) and explains things so well. He talks to the kids directly which is good because then they'll "listen" to the doctor instead of us. We never feel rushed and we also like the office. Spacious and clean. Parking is right next door which is super convenient.

    Update: 3x 1-Star reviews within a 2 week period for the same issue. Think twice before choosing…read morethis office - service used to be good but it's clearly gone downhill. To the other parents who are having issues - FILE A COMPLAINT with your insurance provider and with the medical board for lack of access to care. Today (Thurs 1/8 - normal business day) was the 4th time within the last year that I was unable to make an appointment for my sick 2 year old because no one would pick up the phone, all day. I sent an email and waited on hold 9 different times for a total of 35 minutes, and no one ever picked up or called me back. No indication the office was closed. This is inexcusable when they're in the business of caring for sick infants and children (if you're closed, let us know so we can find other care?). You can see in my photo, the previous time a month ago I was on hold for 15 minutes before they hung up on me. Once or twice, I give them the benefit of the doubt but 4 time in a year! Business is too good that they don't need your business or care to answer phones anymore. We've changed doctors as of 3 hours ago.

    Photos
    Huntington Plaza Pediatric Group - The front check in!

    The front check in!

    Huntington Plaza Pediatric Group
    Huntington Plaza Pediatric Group - Halloween spirit

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    Halloween spirit

    Keith Ashburn, MD - pediatricians - Updated May 2026

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