Long standing repitable Co. They contacted me right away and are investigating my situation , and…read morewill get back to me asap.

DO NOT RECOMMEND. Extremely poor experience. I was experiencing pantry bugs in my apartment. They…read morewere A) deceitful about the fact that they would charge me for months in between visits and B) their workers visited twice and didn't resolve an infestation issue that I resolved myself with 30 minutes and a bottle of pest control spray bought from Home Depot. My terrible issues consisted beyond their visits. 2 days after I tried treating it myself with a cheap spray, the issue was gone. I could have saved 500-800 by hot calling Orkin. Avoid, avoid, avoid!

These guys did a great job. We had mouse problems. They really know what they're doing. Normally we…read moretry to use local companies but went with Orkin. Great service, the service manager came onsite when work was being done. Highly recommend.

Have Kevin Knutson stop at our business for months now. He is so nice and always in a great mood…read more He is very good at checking the traps monthly for us. He comes early afternoon so works great for us. Always gets me the paperwork I need.

Joseph has helped me with my mice problem! I reached out to…read morehim, and he came out the first day for an inspection. Joseph created a detailed solution for my issue and I saw immediate results. He goes beyond the work that a lot of big name pest control companies offer. I felt immediately secured because Joseph took his time really inspecting things on each visit. Another positive is that he's very responsive. Every time I call him he answers or calls right back. I felt so supported and not a lone during this process cause Joseph was always just a phone call away. You can't beat that type of service and generosity. Plus, he's affordable, so you're really getting more bang for your buck! He's truly a pleasure to work with, and I will use him for all my pest control needs.

Xeng is amazing and very knowledgeable! He was able to answer all of my questions and is very…read morethorough. I had some wasps nest pop up that I didn't know about when scheduling and he was able to take care of all 3 that same day no problem! Absolutely love the solution he uses because all of our problems are gone and stay away for months!

This company is amazing. I needed help with a wasp nest in the siding of my house and they came in…read morethe next day and took care of it. E.K. was very professional and worked quickly. I highly recommend using them for pest control.

A successful removal of a particularly aggressive nest of hornets in my roof/soffit at a…read morecompetitive price. Ike asked for some history on previous unsuccessful removal attempts and then went to work. They were gone the next day and I haven't seen one since. I plan to subscribe to his service.

Buyer beware. Used Valor as a local, rather than a national…read morecompany. Their first service with us was pretty good to remove squirrel(s) doing damage. Up to 5-days of service. Note the UP TO. Now in spring, planning repairs and wanted to try to ensure the rodent problem was over. Signed up for a 2nd look. Squirrel environment drastically changed since first service, two wooded lots now have homes, neighbors have done some heavy tree trimming. Same 5 days of monitoring. Camera set up late afternoon on Monday, expecting monitoring until Friday, or Saturday with late Monday start. Got couple of email notes, no activity on camera. Tuesday was rain day, squirrels were staying home. Valor was out at 8 am Thursday and pulled the camera and noted they found nothing, ending service in an email. Only 2 1/2 days of service. There was no call or contact with us saying they were cutting service prior to Friday / Saturday afternoon - 5 days. Called Valor to ask why pulled early. Said they saw nothing, pulled it early. First service squirrels were caught on 3rd and 5th days. Asked if we'd get a pro rated refund for the 2 days not serviced. They said no. They BOOKED BILL like auto shops or plumbers/electricians - set price no matter how fast they complete the job. They got their full payment and make extra money by moving on to next job early. But with those other folks, their work is completed. Valor said they knew it was done. Guess they talked with the squirrels and got a written agreement. Major takeaway is Valor's determination of end of service when they think so, not any kind of duration of service. They claim the 5 days is an UP TO approximation, they really determine the end, and in our experience, with no prior contact with the customer. Only an email saying they pulled the equipment. We will never use them again, nor would we recommend their services with that kind of business / customer service. We'll just go national next time.

This company truly cares about locals in Minnesota, and they know how to handle pest issues in our…read morecommunities. Quality never waivers!

I highly recommend this pest control company nearby they do a great job and are always available…read moreday or night to answer your calls and help with anything Bug related !

From the owner: In the heart of Minneapolis, where urban life meets nature's challenges, Bancroft Pest Control…read morestands as a guardian of peaceful homes and businesses. Since 2008, they've woven a tapestry of protection against unwanted visitors, from persistent ants to clever rodents, using eco-friendly solutions that respect both environment and effectiveness. Their skilled technicians move like silent warriors through Minneapolis neighborhoods, armed with state-of-the-art pest control equipment and decades of collective experience. Each day brings new stories of triumph over household invaders, as Cody and his team transform pest-troubled properties into sanctuaries of comfort. Whether it's implementing preventive measures against seasonal pests or responding to urgent midnight calls about raccoon visitors, Bancroft's dedication to customer satisfaction shines through in every inspection, treatment, and follow-up. Their holistic approach to pest management has earned them a reputation as Minneapolis's most trusted pest control experts, making them the go-to choice for both residential and commercial clients seeking lasting peace of mind.

We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

We signed up for Aptive after they promised us they were safer and more effective than Greenix,…read morethey even called to cancel for us. Our first service appointment was today and we found out that we were lied to about our service. We requested rodent control only, and they came and sprayed our house for insects. We never asked for this and we don't want this. My partner called to complain and they apologized and offered credit to our account because they "performed services we didn't ask for." When I called about it, they told me they don't offer rodent control without insect control. So basically the salesperson lied to us and then they made it seem to my partner like they would not spray or charge us for spraying again, when really they don't have a service without it. I canceled via email, which they don't list anywhere on your Aptive profile, and they informed me they would be charging me a cancelation fee of $199. I called them and told them that was unacceptable since they lied to us about services and their contract states that they would charge $199 or the difference between the price of your initial treatment and the discount. Whatever. I'm done with them and with their deceptive selling practices I wouldn't be surprised if they would be the next company to get sued in Minnesota.

We had sugar ants everywhere - we tried several different remedies and nothing worked. He was in…read moreand out in a few minutes, treated inside and out. we haven't seen (other than a few dead ants) since. Highly recommend him.

Not only is Tim incredibly nice, he is great at what he does. We had an issue with mice - I called…read moreTim (referral from a friend) and he was able to come to our house a few days later (on a Saturday, which was a lot easier for us than a week day!). He took his time, thoroughly explained what he was doing, and managed to seal up every entry point in our house...I know this, because we haven't had a problem since! Call Tim!

The best! Support our Vets! If you're looking for top-notch…read morepest control and wildlife management, look no further than The Mosquito Militia and Mid-Sota Wildlife Ops! Jared Wade and his incredible team of professionals--many of whom are proud military veterans--bring unmatched expertise, integrity, and dedication to every job. From the first phone call to the final follow-up, their customer service is outstanding. The Mosquito Militia completely eliminated our mosquito problem, making our backyard livable again, and Mid-Sota Wildlife Ops handled a tricky wildlife removal situation quickly and humanely. They explained every step of the process and used safe, environmentally responsible solutions. What really sets them apart is their honesty and passion for what they do. Jared and his team truly care about their customers and the communities they serve. If you want reliable, knowledgeable, and hardworking professionals to protect your home and property, The Mosquito Militia and Mid-Sota Wildlife Ops are the absolute best. Highly recommended--five stars aren't enough!

I 100% recommend Mid-Sota Wildlife Ops. Jared listened to what our issue was and is in the process…read moreof helping us live trap an unwelcome night time visitor. He made sure not to miss anything such as the vent that was lose in our daughters room where the squirrel could escape from he also explained why what a different company was offering to do for us was pointless and a waste of money. If you have pest issues call Jared.