When I think of buying a car, I think of a**hole dealers who waste your time and try to scam you…read more But that couldn't be farther from the truth at Enterprise Car Sales. I was in a car accident (i'm ok!) and needed to purchase a used car ASAP! I heard great things about the cars sold at enterprise, so I went for it. Little did I know the salesmen were great, too! I mostly worked with Dane and I highly recommend! During each stage of the process, we worked with great people and felt comfortable. At NO point, I felt pushed or uneasy. Not to mention, this was my FIRST car buying experience. I can't wait til my next one so I can go back!

Awful, sold me a piece of crap.... Ignored & blamed me for a…read moremanufacturer recall...... Blake told me that there was a recall & Kristen shot that down, saying she hadn't heard that & added that he was a new hire & apparently he didn't know what he was talking about...I'm going to tell the truth & shame the devil (Kristen)

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

My husband has a 2016 jeep that is in perfect condition. It has less than 20k mileage…read more Well you can imagine the frustration when he could not change a "burnt out tail light" We have always taken the car to Eastgate jeep. We'll find them to be customer centered. Promises kept and speedy service. They send out coupons and this time one coupon saved $185.00 on all points checkup. They hook the car up to a program that checks all over the car. Then they give a report After checking the car all over they agreed it was just a bulb and put in a new one. ( They had the tools to get to the light ) They send a text to let us know the status of the service, sent the result of the test and what they did to fix the car They followed up with a call telling us to pick up the car, go to the cashier and there would be no charge. My husband thought they were going to charge a labor charge and spoke with the service manager who said it was an easy fix and not worth charging. Glad to fix it. Enjoy We will be back and we are thrilled with the kindness and respect we were shown. Thank you Eastgate Jeep for fixing our car and making our day!

Attn: Sean Roberts, General Manager…read more My husband and I purchased a Jeep Grand Cherokee from Eastgate in Fall 2025 and had a fantastic sales experience. Unfortunately, our recent experience with the service department has completely shattered our trust. What we are asking for to resolve this (Fair Outcome): Completely fix the sensor issues on our vehicle immediately. Wave any additional diagnostic fees or deductibles, as promised by management. Provide a rental/loaner vehicle until the work is completed so we can transport our children. The Timeline of Events: The Initial Drop-off: We brought the Jeep in for routine maintenance (oil change/tire rotation) and three covered recalls. We were never disclosed a diagnostic fee when the advisor noted our check engine light. Hidden Fees & Warranty Discrepancies: We were later quoted an astronomical $950 bill. It wasn't until we demanded a line-by-line breakdown in person that extra fees "vanished," and we had to force the advisor to check our aftermarket warranty--which they dragged their feet on for 24 hours before admitting it covered the transmission pan. Incomplete Work: We paid our deductible and picked up the vehicle on Friday, only for every single sensor to go off the second we started the car. I immediately turned around and brought it back. The service manager, Norman, rode with me, admitted the sensors were never even looked at, and promised we could bring it back Monday under the same open ticket with no extra deductible. Lost Paperwork & Zero Communication: When we returned Monday, the department had lost our paperwork, had no notes from Norm, and treated us like an inconvenience. Norm avoided eye contact and refused to help. By noon, we received a call claiming the car was "done," only to realize the advisor was reading off the invoice from the previous week. Our vehicle is still sitting at your dealership. We have tried calling our service advisor multiple times today with no answer. We have been incredibly patient and gracious throughout this week-long ordeal, but the lack of internal communication, hidden charges, and failure to actually fix the vehicle is unacceptable. We require a swift response and a rental vehicle while this is made right.

I purchased a vehicle from this dealership on October 30, 2025, and within days discovered the car…read morewas infested with roaches. At first I noticed a single bug and assumed it had somehow gotten into the car. Shortly after, I opened the door at night and saw multiple roaches freely roaming inside the vehicle, making it clear this was an existing infestation from the previous owner. When I contacted the dealership, I initially couldn't get through. When I finally did, I was told I needed to speak directly with the salesperson who sold me the car, Crissy Burton (also known as "Crissy the Car Fairy" on Facebook), instead of being helped by management. I found this extremely unprofessional, especially given the seriousness of the issue. I waited for a call that never came and ultimately had to reach out myself. When I finally spoke with her, I was offered a loaner vehicle while my car was "bombed." I made it clear I did not want the vehicle back--alive or dead bugs were unacceptable. I had owned the car for less than a week, and after waiting years to purchase a vehicle, this experience was devastating. Instead of accountability or an apology, I was met with deflection and blame, including insinuations that I may have brought the bugs into the car myself. I had only driven the car to and from work a couple of times, had no food in it, and have never had issues with pests in my life. This accusation was insulting and deeply unprofessional. When I came into the dealership, staff avoided the situation entirely and told me to wait for the salesperson to arrive. At that point, after the ongoing back-and-forth, I requested to speak with a manager. No one took responsibility, no one apologized, and I was made to feel small and dismissed. I am 28 years old but look younger, and I was absolutely treated that way. I was eventually offered a trade for what was described as a brand-new vehicle at the same lease price, only to later discover the vehicle was more expensive and had a previous owner. While I could accept those facts, it became clear that I was being told whatever was convenient in the moment, with no follow-through or honesty. To make matters worse, one of the dealership's own employees later warned my father about purchasing from here. I wish that warning had come sooner. What should have been a joyful milestone turned into a stressful and heartbreaking experience. I strongly advise others to proceed with caution when dealing with this dealership, especially if issues arise after the sale. Black 2021 Kia Seltos is the car just in case they try selling it to you.

They have a lot to improve to get on track. The experience felt unprofessional and rude…read more Dealerships often have a bad reputation, and unfortunately, this one lives up to it.

Took my truck in around 9am for oil change and regular inspection. While I appreciated the staff…read moretook me in with no appointment and squeezed me in, it took mostly all day to get my car back. At 5:40p I got a call that the truck was ready and I could come by and pick it up. Luckily I was only 5 min drive and rushed over to get it. Otherwise I would have waited till the next morning to get my truck. Outside of all that, the team was great. Did everything they needed to do and got my car ready by the end of the day. I would have appreciated some communication as I didn't know what was going on with my car throughout the process until it was "ready"

I wouldn't buy from here unless you have no other options - still waiting to get my vehicle in my…read morename & anyone I spoke to can't tell me why it's not. Oh I also got this car in April, the car itself is amazing but their process is terrible, I should've known better when the salesman was mentioning a mistake they made before that caused the customer to lose their car - something about Ray Skillman not turning in their paperwork on time, still a weird thing to mention during a sale. Their receptionist hung up on me as I was asking about my license plate, so really there is no professionalism after a sale. Not sure if all Ray Skillman dealerships work this way but a family member had a similar experience earlier this year at another location, so best bet is to avoid Ray Skillman, it's crazy to think I had an easier process at a local dealership than at a big name one.

I just purchased a 2016 Jeep from ATG and it was a very pleasant experience. If you're like me,…read moreyou probably dread going car shopping. But the guys at ATG really care about their customers. I got a nice car for a fair price. I recommend them!

I purchased a vehicle from Autos to go and ran into some issues with it after. They promptly called…read moreme back and went out of their way to make everything right, even if that meant a loss for them. It's truly rare to find a shop like this that genuinely wants to sell quality vehicles to others for fair prices. They are all extremely knowledgeable about cars and will take the time to explain everything. Do yourself a favor and buy here as Kaven will do you right. It's reassuring to finally find a shop to not only buy from but to get auto work done as well. Thanks, Autos to go for a very pleasant experience!!

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I've been servicing my car here for a while, and it's been a very positive experience. Jillian and…read moreeveryone in the service department are very professional and always willing to help. Whenever I had a question, they went above and beyond to assist me and offered their honest opinion. I appreciate everyone's friendliness, expertise, and responsiveness / communication. They are easy to do business with, always return calls / emails, and their support on my car ownership journey has been outstanding. Highly recommend!