I called K & C because I got an error message about a bad sensor. The system was still cooling but…read more the inside temperature kept going up. It was 80° when they arrived 15 minutes later. They diagnosed the problem efficiently and replaced two sensors. My system was running normally now and it took 15 minutes to reach 73!° set temperature. This is the most knowledgeable and professional team I've ever used in 20 years in Florida. I bought their service package so all the costs were completely covered. What a great value. Thank you Kraus and Crane for exceptional service. Love my Trane A/C system.

The quote, service, and installation process were very professional. The new system with variable…read morespeed and remote room sensor significantly improved the overall comfort level throughout the home. Also very competitive pricing Would highly recommend Krauss & Crane and Trane products to support your AC needs.

He fixed the appliance, but grossly overcharged and refused to return text or phone call when asked…read moreto clarify/justify. Here's our experience: Called A-1 Appliance to come out and fix a leaky washing machine. Setup appt. Russ came, and all seemed good. Maybe it's 'years and years of experience' but what struck me as odd is he just visually inspected the washer and said it's the drain pump (he did a cycle but no taking off any parts of the machine). He then tried to convince us to buy a new washer. $95 for the service call and no actual inspection.....it felt really odd. We did ask for him to quote the fix though to have an option (fix or buy new). he said he would credit the $95 if we proceeded w a fix (reasonable, and I expected a service fee for his time to come out......although I go back to he didn't actually inspect anything). Days later he said $400 w labor for the fix. We did our research and decided since were were already $95 in and a new washer which then means a new matching dryer would be super costly (1k+) we said let's fix it. Russ called days later, said part is and we scheduled a time. Came into the house nice enough and said 'hope it's not something else once we get this part in'. I half jokingly said 'I sure hope not b/c we went forward with the fix based on your analysis during the 1st service call' (go back to him not inspecting it). Left Russ alone and he fixed it...at least as I'm writing this now he never actually ran the unit to my knowledge....guess i'll find out during that first load. The issue I have is w payment. He gave me the total bill amount I owed today. It was $400. I questioned him on this saying the $95 credit should come off and this is where it started. He said 'oh it was $500 and i'm giving your credit of $95'. We looked at text exchanges he had wiith my wife (she was working out of the home when this happened) and this was never said. I paid on CC. When he left I looked at the invoice $225 for the part (reasonable enough) $15 Tax (gotta pay tax man) $260 in labor. Say what????? We have cameras so I just had to check when he came/left. 1 hour!!!!! Note he told us his labor rate was $95, the cost of the service call (he charges 1 hour for the service call). TOTAL all In was $500 In total I feel he overcharged us by $160. If we add the part and tax and then include one hour of labor ,which would have been credited as we already paid it, We should have given him a payment today of $240.....yet I paid him $400. In short the labor wipes out from his service call credit and we should have paid the part and tax only. We called his office (wife answered, left this message in short and to call us). No response. We texted same night. No response. We always pay bills. We believe if you work, you get paid. I'm having an issue of gross over charge.

I just got off the phone with Russ, what an honest man, he just helped me to reset my control panel…read moreon my refrigerator over the phone when he could have charged me for a service call by coming over and doing it himself !

Great find He was very nice and…read more He fixed at a decent price Our sharp microwave works well

I contacted R&B Appliance Repair about a water leak from washing machine on Friday afternoon. Matt…read morewas able to come take a look the next day & determined that an electrical component needed to be replaced but his supplier was closed until Monday when he would come back on his way home from work to install it. True to his word he did just that & took less than 1/2 hour to finish the project all for less than 1/3 of the cost of a new washing machine. He's a very knowledgeable and pleasant person to do business with. He will be my first call on all future appliance issues.

I called on the urging of my husband. Tom answered the phone & said he could be out to our home…read moretoday. I explained that I wasn't having a problem. But we only moved into this house in May and could not find the dryer vent. Mike said he would be here between 12 and 2. He showed up at 12:15. He went to the dryer, pulled it out & discovered the hose was kinked & a fire was waiting to happen. He replaced the hose & gave us peace of mind that the vent was now in place correctly & no longer a lint trap. I would highly recommend ASAP

I was in a bind because my dryer wasn't working properly and I needed someone to check the vent…read moreASAP. I called around to a bunch of places and no one was picking up--until I reached Tom. Even though he was out of town dealing with a family emergency, he still took the time to answer my call, listen to the issue, and kindly referred me to someone who could come out right away. Within an hour, someone was at my house taking care of it. What really stood out was that Tom followed up with me afterward to make sure everything went smoothly, even though he didn't make a dime from helping me. That level of care is rare these days. I'll absolutely be calling him next time I need a dryer vent cleaning. Highly recommend!

My Whirlpool washing machine was getting stuck on the wash cycle and would not rinse. Having a…read morebaby and being a single Mom, I absolutely cannot live without a washing machine! I'm fairly apt at basic home repairs, but after a few YouTube videos and nothing seeming to work, I called IQZO. Andrei picked up the phone, asked for my address, and was over in 30 minutes to diagnose the problem. He identified the problem in under an hour, ordered the necessary part, and came back the next day to quickly install it. Andrei is very honest, reasonably priced, knowledgeable, professional, courteous, and I am so very grateful for his swift repair. HIGHLY RECOMMEND!!! I would give him TEN STARS if I could!!!

Fast response to my call for a refrigerator repair. Diagnosed the problem, offered a bottom line…read moreprice to fix which was reasonable. Refrigerator up and running. Thanks to Andrei. Recommend and will call him again if appliance repair is needed.

Horrible. I called them to fix my A.c. They came out. The technician told me I don't have a leak. I…read morejust need freant. I give him 1350 for the job. The next day Ac is not working. I called the company and requested a refund because the job is not done. They told me their sending another guy. When he came he said I have a leak and to fix the problem it will be another 2500. I told them I need a refund. To make story short they refunded me with $99 only. They are a scam. Don't choose them for service. They are a rip off

We became Billfish through a series of company changes and honestly, laziness on my part…read more It's a never ending cycle of bad service, constant system breakdowns and what feels like a total scam. A few weeks after every service visit, something breaks. Every time. It's thousands and thousands of dollars to get it fixed. I mentioned this to them and they became aggressively defensive. They're quick to answer, quick to charge my credit card but very slow to repair. I should have been checking their reviews. It sounds like this isn't uncommon. I'm on day 4 of no AC waiting for a $1500 compressor that's under warrantee. I'll be finding a different company now.

Xtra Mile immediately scheduled my exterior waterline repair. Wis came out to my house. He was…read morevery friendly, very professional and had all the equipment in his work truck. The truck looked great by the way. After he finished, he showed me the work, and I thought it looked terrific. He configured the new plumbing even better than original. I'm very pleased with Xtra Mile and the technician Wis. I am glad I became familiar with Xtra Mile. Very happy.

I do not recommend this company! Their customer service is terrible. The technicians are very nice…read moreand do great work but I had an issue with not having a membership even though I told the tech that I wanted to renew it when he was at our house performing service on our AC. When I called for more service on my AC 2 weeks later, the woman in customer service was very nasty, not helpful and basically hung up on me. She did not seem to care that I have been a customer of all 3 of their services for many years. Call someone else.

The only reason I gave them a 4 is because their office staff is really lacking. Terrible phone…read moreetiquette and customer service response time. I have used this company a few times. Their technicians seem to be very knowledgeable but their office staff pretty much sucks. Sounds like they are half asleep when they answer the phone and their call return rate is non-existent. Also, why don't their billing statements show my 10% discount on my bill???? I have to call them every time I have them service my AC and the office staff NEVER calls me back!!!!

Beware! Their charges for warranty service is a "flat" fee, regardless of the actual time it takes…read moreto install a part covered by the manufacturer. How does $700 sound for one hour to install a defective circuit board a mere two years after purchasing a brand new Lennox system? A little high?