Searched for lodging in/around Loon Lake, WA and was returned with this property. What wasn't…read moreclearly evident via their website, there are actually two separate establishments. One is the LL Motel and the other is the Wilderness Inn & RV Park.
Both of these appear on just one website with the Motel showing first. As such, as one scrolls down looking at the various rooms, at first glance and you'd presume it's just one property, what appears to be a multi-story house and in front of it, a row of about 8 rooms all side-by-side each other.
Not catching what the website was showing, I made a reservation at what I thought was the motel. In fact, it was the Inn although I went to the motel to check-in but this business does everything via Text msg. Meaning, there's no front desk with someone behind it when one arrives.
After one's res is confirmed, you're sent info via Text where it's explained that you will receive a code that you enter into a mechanical device to retrieve your key to your room [an actual housekey] that's at the front of the property. The problem with this though, I received back-to-back Txt msgs and the 2nd one was rather lengthy, hence, I missed a picture of the actual property I had a res for, the Inn.
Had to place a call when the code I was entering wouldn't work so I couldn't collect the key. At this point and I'm told I have a room not at the motel but at the Inn and I'm given directions on where it's located.
Not mentioned on the website, the Inn, it faces the traffic circle [within spitting distance] that intersects US Hwy 395 and WA Hwy 292 which means you'll hear truckers gearing down to go through the circle until 10 or 11 pm. Terrific.
It appeared as if this Inn is undergoing refurbishment so not all rooms were ready to be used. I grab my bag and hit the stairs. The risers on a few steps, they're not all the same length. No big deal... but if one uses a cane.
Upon entering the room and it's noticeable, there's space so 2 people aren't going to be bumping into each other and the door doesn't hit the bed. There's a fake fireplace opposite the bed with a lounge chair and ottoman in front of it. It sits low to the floor so if you're over 6' in height, it can be a challenge to get out of as this chair has no arms.
The room was sufficiently appointed but it didn't take this traveler long to figure out, the room had been sitting vacant for some time. The tell-tale signs: a good amount of dust on various horizontal surfaces was present and all the lights in the room, their shades had cobwebs. While the AC/Heater does have a filter, it had not been cleaned in quite sometime.
Soaps & shampoos in small bottles sat atop the sink and a rack on the opposite wall had plenty of towels. What would have been nice, some sink counterspace to set down one's shaving kit. There isn't any so it's either the top of the toilet, above the refrigerator, or if you're so inclined, the floor.
As I called it a night, after I turn off the lights, the room is still lit up in the bathroom [it's open to the room, there's no door]. Turns out, the hair dryer has a built-in light and it's plugged in. Outta bed to unplug the device and that does the trick. Or so I thought. But lying in bed and now I've got a brand new light source, and one I can't UNPLUG.
Once the sun sets, outside lights turn on. But this is now the reason why I've got half my room lit up with a nice beam of light! And this beam, it's coming from the doorjamb from top to bottom, meaning the length of the door. So what's causing all this light to enter the room? Welp, in this case, between the side of the door and the jamb, there's a 3/8th's inch GAP. Exactly, large enough to let the outside lights shine nice and brightly into the room.
To resolve this situation, I scrounged up items within the room to place between the door and the jamb so I could eventually fall asleep.
There was just one more thing I took issue with, which I came upon on my last night's stay. While reading a map, I looked up at the ceiling. I notice the smoke detector but after staring at it, I realize, something's missing. There's no LED that should blink every couple of seconds. No LED means no power or dead battery.
So I remove the detector. It's hardwired and unplugged. I plug it in and it starts to beep. It doesn't stop. This is why it's disconnected.
I leave notice to the owner via a short note about what you've read here and what does she do? In a nutshell, she goes off the rails and comes unglued and complains to this CUSTOMER about what I came across.
I text back: "hey cupcake, you're in the hospitality industry and don't like constructive FEEDBACK, especially when a nonfunctioning safety device IS NOT WORKING, thereby jeopardizing MY LIFE, really???? Glad there was no fire during my stay.
To the Stevens County of Washington state Building Dept: get someone out to this business BEFORE THERE IS A FIRE!