Great attention to detail. Pleasant employee & love a good shoe shine. Wonderful service to have in…read morestore.

Always receive high quality, friendly service. I no longer work downtown and still make a trip for…read morea good shine.

Brought my brand new Chanel sling backs here to get a protective padding placed on the soles. They…read moregave my shoes back damaged and creased as though they had been worn. They also scratched the leather and tried to paint over it. When I confronted them about it, they gaslit me and sent me off. I had to bring my fiancé in for them to finally admit they did something wrong. Even then the resolution was abysmal and I left in tears. They charged me $60 for this and tried to usher me away with $20 for the damage. Will not be returning.

Took in my Frye boots because the soles were worn through (just in time for the rainy season of…read morecourse). They did a wonderful job fixing them up and I was very impressed!

Kind older gentleman with great 24hr shoe repair service! Prices have definitely increased, but…read morewhat hasn't lately?! Will be a returning to a support local business

How is this place still in business unless it's a front for something else?…read more Before 2020, I took in quite a few pairs of shoes for cleaning and resoling and they did a good job. Recently I took in sandals to be resoled and they'd raised their prices by at least $40. Resoling used to cost $45 at this place. Recently they tried to charge me $84. When I said that was too expensive the jerk behind the counter waived his hand in my face and told me to go somewhere else. Avoid this place. They are rude, dishonest, and dismissive.

What an absolute joke! Do not go here if you care about your shoes. I asked for new soles, and this…read moreis what I get? Poorly glued on cover? Why would I take a $150 pair of shoes and wear them looking like this? I could have slapped a sole on better. They aren't even sealed down fully, and it looks like total crap! The second pair of shoes he was supposed to glue the straps down as they had come apart, ONE WEAR ONE TIME and look at them now!! What an embarrassment a waste of $60 and it took over 2 months to get them back! Filter the reviews based on rating, and you'll see some very sloppy, careless repair work. They don't care what the repair looks like! Repair - BEWARE! I will be disputing this charge as I received NOTHING nor the SERVICE I paid for!

This is a very bad business, the receptionist was very rude. She made racist slur and declined to…read moreprovide the service.

Waiting three hours just to be told the position was already filled was extremely disappointing…read more Applicants' time should be respected. If there are no positions left, staff should inform people as soon as possible instead of making them wait.

Ya'll, I have spent soooo much money here on my layovers. Like I'm talking in the thousands. It is…read morethe absolute best Nordstrom Rack I've ever been to in the states. The sales are actually sales (got a dress that was originally $700 for $58), which is why it's so easy to spend. It's about 4 floors of just amazing clothes, shoes, and accessories. The folks working there are so helpful, providing you either with a bag to carry your stuff, or they'll actually hold it at the register or fitting room (which is clever cause I'm like 99% more likely to buy if it's already at the register lol). Located in such a beautiful shopping mall in Bellevue, you can spend hours inside because the skylights let in natural light, which I feel adds to the comfort of your shopping trip. Best Nordstrom ever!

Great experience, professional and clear on what can be done. He had to fix a steel hook and then…read moreBoots were polished up like new and bottom was seamless

I had a pair of handmade cowboy boots with full leather soles and stacked heels re-soled & the…read moreresults were top notch! From the new stitching to the leather conditioning, my expectations were exceeded. He is a true craftsman!

Found this business on Yelp and it was a great find. I decided to get my high end luxury tennis…read moreshoes cleaned after an event I got them extremely dirty. Yelp to the rescue!! Ronnie did an amazing job with my shoes! He was very responsive and quick to offer service. He offers three levels of cleaning. I chose the too option that included pickup/delivery. I would highly recommend Ronnie to clean/restore any shoes.

Ronnie did an amazing job with my shoes. He kept me up to date on the progress and was very…read moretransparent with the entire process. Shoes came back great.

Stoped in to have a quick repair on a pair of Frye Chukkas. I was on business visiting from Chicago…read moreand had the most annoying squeak in my heel EVERY step I took. I called in and asked if I could come in to get a quick fix. Cobbler said to come on in, he fixed it in about fifteen minutes! The fix was inexpensive considering the annoying squeak was gone!! I walked around in amazement at all the shoes being repaired and the cool machines used to fix them. Nice to see a business that gives items a new life. I purchased a very high quality shoe polish and wax for my boots. I would recommend Broadway shoe rapid to anyone in the area! Great people working wonders inside, super friendly and knowledgeable.

Brought multiple pairs of dress shoes in for stretching over the years. As always they've made my…read moreshoes great again. Upon entering I've always encountered a hello immediately and how can I help. Once I've explained my feet needs they often make some suggestions to improve the experience. And yes they made the comfort of my stretch better, so thanks. Pricing well was like $20 per pair of shoes so that's totally reasonable. And they had them completed as promised in 5 days. Broadway Shoe Repair makes coming up to Capitol Hill a worthwhile experience. And I'll be back with another pair of shoes soon.. Thanks for your service it's much appreciated.