Great sandwiches, even better service! Michael Gonzalez served me and was very polite and professional, 10/10

Horrible service. The employees are kids that have no people skills what so ever! And the subs are just bread. Absolutely insane to pay 10$ for bread. If you call ahead to place your order most likely it won't be correct!! I will never return to this place!! read more

I went to this store on Friday and ordered my usual mini size sub which was always enough for me. This time they used a very small individual sub roll instead of cutting a bigger sub roll into a mini size which is what they have always done. The new mini was much smaller than the mini they had before. There was less turkey meat on it. I dont think I will go back to this store as the old mini to me was an okay value for the price. The new mini was more of an appetizer. read more

the following review reflects only jersey mike's meatball sub and white bread roll (otherwise, the staff was outstanding): bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland bland read more

Jersey Mike's is A-OK. No big complaints. The food and service were fine, but nothing so extraordinary as to rave or write home about.

Terrible experience all around. Zero people skills from the staff at this location. A few other customers and I listened while they laughed at and made fun of a customer who has just left- in FRONT OF their other customers. I ordered a specific chicken cheesesteak (with onions and peppers) and when I got home, opened a beef cheesesteak with jalapeños. Could not have been a worse experience with customer service and getting the wrong order. What's funny is that their credit card machine asks how much you want to TIP them. Yeah, I think I'll pass. The staff here should pay more attention to customer's orders instead of making fun of their customers. read more

I've always been very happy with the friendliness of the staff here. I go to Jersey Mike's all over the area and often see employees from this one, and they always recognize me and strike up a conversation. I like how all of the meats and cheeses are sliced right in front of you, but I often wonder how sanitary that is. They also put the sandwiches right on the counter and I've never really seen it cleaned. But I've never been disappointed with how the food tastes. If you're ordering a veggie sub, be sure to get the green peppers. Also, you can get honey mustard on anything - you just have to ask. I've racked up a bunch of Shore Points which is a nice little bonus. I'm not sure how much you have to spend to get a free sub, but I seem to get them very frequently. .. read more

I love Jersey Mike's Subs.. They have the best subs on the planet to me... Hot and cold a like..

Great subs, horrible customer service. They want tips regardless of sit-in or to-go. They are rude if you don't pay them tip. Hate going there as I feel mad and uncomfortable every single time I leave the place. I stopped going there for that reason. Only go there when my kids want food from there. I've only gone to two of their stores, one is Leesburg and one in Ashburn. Both places have same issue. It's a culture they promote and is horrible. Hope they go bankrupt as they don't follow the first rule of successful business. "Make your customer happy" not upset as they walk out of your door. read more

We've been weekly customers since this place opened. They slice the meats & cheeses to order so everything is fresh. Not a lot of options for toppings--shredded iceberg lettuce, tomato, mayo. Get your sub "Mike's Way" and they add a secret mixture of spices and oil & vinegar. Once you try it, you'll be hooked--zesty & delicious!! read more

The guys that work here are so friendly, but the food is just average. The sandwiches aren't anything special. The cheese and meat is sliced WAY too thin. They are pricey for the amount you get, should be cheaper or more bread/cheese/meat. I continue to go here because the friendliness of the staff and the food is tasty. They need to work on quantity though! read more

OK. They have their act together now and service is solid. Subs are as good as any other Jersey Mikes.

Jeresy Mike's is in my top 3 favorite sandwich places to eat (Subway is no where on my list!). There sandwiches are always fresh and so delicious! I've tried almost all of their menu, but I toggle between the Italian and the Big Kahuna Cheesesteak, you really can't wrong with either. The sandwiches are not and actually lool like the pictures they have posted on the menu. I like the fact that you can make any sandwich a salad. The restaurant is always clean and the employees are always super friendly. read more

I absolutely love this place and it's my favorite Jersey Mikes in the area. The guys behind the counter are awesome. Nice young guys who are good at their job. I have yet to find a better turkey sub anywhere else and this is always my go to place. read more

Lived in the area for over 12 years and nice to have an alternative to the "other" sub place. Good subs, fresh and the staff is friendly and always chat with me when I'm in line waiting for my sub. read more

Good service, not perfect but never had any issues. As clean as i would hope and the staff has always been friendly. Thanks Jimmy and the others at the Ashburn location. The #43 Chipotle Cheese Steak is awesome. :) read more

We went into Jersey Mike's at 1 p.m. on a Wednesday. The restaurant was fairly busy and there are about 10 people in line. The line moved as fast as would be expected as they're making the sandwiches as you order them. I ordered their best-selling sandwich which is Italian number 13. It had a lot of meat on it plus when you ordered likes way they loaded up lots of other goodies. The five people behind the counter all were very friendly. I paid fill up my cup with ice tea and sat down. The only reason I didn't give them 5 stars was because of the two open tables they both were very dirty with other people's crumbs and food. If you're going to offer interior seating and should be somebody's job to maintain it so I don't have to sit in another customer's mess. read more

The subs are just not good. They're mostly bread. I tried the philly cheesteak the last time I was there and it was awful. They solicit for tips when you pay and can be jerks about it if you don't tip. Some of the people who work there really shouldn't be working with customers. read more

I went to the Ashburn location today for lunch (work in the area). I have gone to the Gainesville location (where I live) before and had a great experience and a great steak and cheese sub. All I can say is the Ashburn location can use some help. The employees there are very unprofessional and can definitely use some coaching. It seems like they are there for social reasons and not to work. The "kids" there were having conversations that were completely unnecessary and unrelated to what their job is. The employees working the sandwich line were yelling back and forth to the mystery people in the back and vice versa talking about other employees and what they did the night before. The steak and cheese I got and paid $11.00 for had very little meat and was mostly bread. Like I said before I have been to other locations before and never had this problem. On top of that when the employee brought my sandwich out to me, he just slapped in front of me on the table and walked away. I wanted it to go but was not given a to go bag or anything so I just ate it there and listened to the unprofessional employees talk about each other. I will not be returning to this location again. I am in the customer service business and thought the manager of this location would like to know what was going on in his restaurant. read more

Awful. I'll never go there again. A sliver of meat and cheese. Bread and lettuce sandwich.

Ordered a #9. Giant. Mike's Way. It was excellent. Jersey Mike's is awesome, and you should be eating there if you enjoy sandwiches too.

They make REAL cheesesteaks - as close to Philly-style as you can get! And I'm very picky about cheesesteaks, having grown up there. Harold and his crew are doing a great job. read more