We stopped by BurgerFi while I was at a tea workshop nearby. My husband and daughter were actually excited to try the burgers here. When they walked in, there was only one staff member (wearing a cap) and no other customers. He acknowledged them, but that was it, no smile, no We stopped by BurgerFi while I was at a tea workshop nearby. My husband and daughter were excited to try the burgers here. When they walked in, there was only one staff member (wearing a cap) and no other customers. He acknowledged them, but that was it, no smile, no welcome, no engagement at all. He also made them wait for a while before finally walking over to my husband's table, which made the whole experience feel uncomfortable. Honestly, it felt like my husband had to beg just to place an order. I mean... of course we're bringing money, why else would we be there? I don't usually like leaving negative reviews, but service like this really takes away from the experience. I hope management addresses this, because a simple attitude change would make a huge difference. read more

BurgerFi is definitely one of our favorite burger places. They are all mostly setup the same with the modern farmhouse look and I have yet to enter one that wasn't clean. Here was no exception. Burgers are always great, and the fries are our favorite kind - fresh hand cut. Their chicken options are good too and the custard is tasty. Service here was great and our food came out fast. Overall good experience, if you haven't been to a BurgerFi, give it a go! read more

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Good burgers and service. I love that they hire special needs individual as well. The food is very good but their kiosk takes to long to order so I go directly to cashier to order. This place stands above others in quality, service and compassion for their staff. Lastly, it's kept far cleaner than other fast casual burger places. read more

Burger Fi - Jr. Bacon Cheeseburger and fries. - Burgers Near Me - Leesburg, Virginia

I'll keep this short. The fries are no longer fresh cut. $8 for a basket of frozen Wendy's fries is unacceptable. Burger Fi fries were good. Now they are frozen trash. Same price as before. NOT fresh cuts. Not sure if this is the case at all locations but in Leesburg the fries are now frozen. Burgers are a little smaller than used to be too. Should have stayed closed. Skip it. read more

Burger Fi - Remember when the fries were real? So do the posters. Now just lies. - Burgers Near Me - Leesburg, Virginia

We waited 50 minutes for our food and heard many other people waited longer than us. There was absolutely no one at the register and they were very rude read more

Always a solid choice for a burger! I love getting either their classic double cheeseburger or the wagyu burger with a side of truffle aioli. Trust me, the aioli is worth it The patties are always juicy, the buns are nice and fluffy, and it's a clean establishment. 10/10 read more

Burger Fi - Double cheeseburger with pepper jack - classic but delicious - Burgers Near Me - Leesburg, Virginia

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Horrible website experience where it has continued to fail online orders, and when the order goes in "via phone" it is never correct. Been disappointed way too many times over the years to completely ignore this joint now.... read more

Have been here a few times in the past, but this review is from my most recent visit. I ordered the Garlic Jalapeño Burger, street fries and a vanilla milkshake. The vanilla milkshake was my birthday treat from their loyalty point system. I liked the burger: it was made the way I like. It was well done, but not dry. I only wish I had requested extra jalapeños though. The street fries were okay; I like my fries on the crispier side. I would've also liked more parmesan on mine. The milkshake was perfect for the meal. They used to take the orders at the counter, but I think they've since transitioned to having customers enter their orders into 2 kiosks placed at the counter. The staff were available for questions, though, if you have any like I did. They were nice and personable enough. There's plenty of seating, both indoor and outdoor on a patio. There can be a lot of people dining in, and it can get loud. There's a lot of people who pick up mobile orders as well. It's your typical fast food joint in a really busy area. Overall, don't really have any glaring complaints. Would come back if I was feeling it. read more

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Expensive burger and fries, $27.87 and you order from a kiosk and they asked you to tip to bring your burger on a metal tray. Then you clean your own table and dispose of the trash. I believe there are much better options to choose to return to but this will not be one. Burger was just ok, and I have had much better fries. I tossed over half of them. read more

This place is always friendly and clean. The food is good. I have gotten the single cheeseburger and the chicken tenders which taste great. They also have drink machines with a ton of options. Definitely the place to stop by for burgers, fries, church tenders and more. They will also bring your food over to your table, which is nice. read more

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I'm torn on this one. The burger is good, but should a combo cost $20? If it is worth that price, I'd expect better service than order from a kiosk and being prompted for a tip. Have to ask for the cup and no lids available to be put on said cup. It was frustrating and possibly just a bad day for the staff. It certainly wasn't good enough to make me want another go at it. Disappointed... read more

Below average food and way over priced. I came here for the first time looking to try their Veggie BurgerFi and Cajun fries; unfortunately, both were dry and lacked taste. The burger wasn't hot, nor did it have much of a crunch or sauce; I added mayo, mustard and ketchup to give it some flavor. The small Cajun fries, too were dry and overcooked/over fried. Service was mixed, but the gentleman taking my order seemed uninterested in being there and unfriendly. Yes the vibe of the place was nice and clean, but for $18, this was a disappointment. I ended up throwing out my fries at the end. read more

Service was amazing, food was delicious, & employee was friendly! Would visit again in the future . read more

Burger Fi - Burgers Near Me - Leesburg, Virginia

This place was just okay. I wasn't impressed at all. It's similar to five guys but definitely not as good. The setup is basic. The people were kind and gave recommendations. If I had to rate the food I would give it a solid 6 out of 10. read more

This was a new find for us. We visited on a Saturday evening around 5:30. There were several patrons but, it wasn't crowded. We were able to place our order right away. We did see the kiosks but the cashier offered to help us and claimed he was faster than the kiosk- he was fast so, we'll take his word for it. The location was clean, the tables were clean and so were the chairs. One of the employees saw we had a toddler and grabbed us a high-chair. She even offered to wipe it down before we put our child in it. That was a first. We usually spend the first few minutes of any dining experience sanitizing the high chair when we have our child with us. So, that was a nice touch. The food was delivered to our table fairly quickly. It arrives on tray as you see in the accompanying photos. . . I was preparing my son's food for him and my wife started eating her Yes Chef Burger and exclaimed how good it was . She prompted me to hurry getting my son's food ready so I could see what she was talking about. The bacon cheeseburger was really, really good! I thoroughly enjoyed it. The fries were great. Everything is ala carte here, so we ordered a large fry to split. More than enough for the two of us. All in all, the was a good outing. I recommend BurgerFi and will definitely be returning. read more

Burger Fi - Ultimate Bacon Cheeseburger - Burgers Near Me - Leesburg, Virginia

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Alright, they fixed it. Last time I ate here, the food was not very good. Recently, however, I decided to give this place a second chance. The burgers were good, had flavor, and overall tasted like a good burger. I also ordered face-to-face, without using a machine, which is a plus. Good food. 9/10 (rounded up) read more

Went with the family for dinner. Happened to be their relaunch ... new food looks great. Great hospitality.

It's damn smacking good. Burgers are genuinely worth it. The fries are crispy and well done.

Food Pretty bad Cold burger patty on a once frozen bun No flavor Over seasoned ,over salty ,soggy warm fries...... uck! $31.18 for 2 burgers, fries and one med fountain drink Overpriced Service : was not much Ambiance: industrial look Overall pretty dirty around the edges No towels in rest room Dirty floors One fixture not working Pretty poor Like the owners aren't even trying Don't waste your time or money here read more

Great burgers and friendly staff. Also love their veggie quinoa burger, very delicious. I just wish their fries were crispy and not soggy. Just need to raise the temperature for the oil pls (& hopefully not use seed oils or canola .. more places are now starting to not use these) read more

This was much needed fuel after a long day of shopping on this Black Friday. We stopped by Burgerfi after our way back from Leesburg outlet mall. My God, the mall was pretty crowded this year. Anyways, we luckily found this place on Yelp, so gotta try it. We were tired and hungry AF. We got Swag Burger, Vegefi Burger, and seasoned fries, along with Oreo Shake and a fountain drink. Their food service was pretty good, we got our food really quick. Loved everything we got. The fries were little saltier, but I finished them with each sip of my oreo milkshake. The burgers were good, perfectly cooked and seasoned patties, loaded with all the deliciousness. Only thing I didn't like was that we had to wait for a long time for someone to come and clean the table for us. The person who cleaned it was so in rush that he did it half-heartedly, now our table was clean but all the leftover crumbs were on the chairs around. read more

Burger Fi - Burgers Near Me - Leesburg, Virginia

Very good burger and service, 1 star off because a fly that kept buzzing near our table

My son and I went to the burgerFi at the Villages at Leesburg in Leesburg Virginia tonight. We each ordered a burger and he ordered a soda totaling $28. When we ordered our food from the kiosk, there were no table locators available with is part of the checkout process. While we waited and waited and waited for our takeout order, we noticed many customers asking for the manager. When we finally got our food, the employee at the counter apologized for our long wait. The interior of this restaurant was a dump. No table surface was clean. There is trash and food on the floor. The drink machine was piled high with returned ice and soda. Later, my son said that the soda machine must not have been working because it tasted like a mix of many different soft drinks. He threw the whole soda out when we returned home. And our burgers were completely overdone. I spent $28 for absolutely nothing edible. Unbelievably poor quality at high prices. read more

The service was wonderful and the food delicious! Great atmosphere and hospitality. Would come again for sure!!!

This was our first time at a BurgerFi Restaurant and if possible it will not be out last. I had the "junior" bacon and cheese burger as did my wife. Since we couldn't make up our minds we got an order of fries and an order of Onion Rings. It was a great choice all the way around the burger was just juicy enough and both the fries and the onion rings were among the best we've eaten. Later, because I was in the mood, I had a strawberry shake. And again it was another winner. All the way around it was a great burger lunch and friends will be told about the greatness of BurgerFi. read more

Oh my goodness - no humans to greet you or thank you for your business. Walk in and approach kiosk to place your own order. Oh my what if you have questions or need clarifications. No one cares!!!!! Of course before final checkout a screen ask for a tip ? I always thought tips were for service and going above & beyond. You have lost our business - we enjoy a smile and a thank you when we go out for a meal. Ohhh I called the manager said this is what people want kiosk - less contact with others? Well if they think it is germ free - No one cleans the kiosk people are germing up!!! read more

This is probably my favorite "fast food" burger experience in NOVA. They use quality meat without antibiotics or fillers and it shows. Burgers are juicy and tender and toppings are fresh and tasty. The buns are fresh and perfect for holding it all together and the BurgerFi brand is a cute touch to the top of each burger. My particular favorite is the CEO burger which is their angus burger filled with delicious tender brisket and topped with aged Swiss and garlic aioli. Yum!! Definitely the boss burger! Service was quick and friendly and there's indoor and outdoor seating suitable for any size group. I noticed that some people had their dogs with them outdoors so I'm assuming they're dog friendly as well. A really great fast food experience! read more

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super good food and service definitely recommend this place. Yummy yummy in my tummy didn't give me custard but it's ok

The burgers and fries were so good I was tempted to get another one. I hope they open more burger fi's because I would eat it all the time.

This is probably some of the worst food I've ever had... Not to mention the workers arguing angrily while I was there The fries were very soggy with grease and not in a good way. No flavor, no crunch, soggy potato The burger is the absolute thinnest I've ever seen, like smaller than McDonald's kids meal and no great flavor Absolutely will not return and do not reccomend Hope a 5 guys shows up instead read more

Excellent food, service is fast and nice. Always seems to busy and a nice place to hang out with friends and watch sports.

Last Sunday my bf and I came here to grab a bite to eat. I ended up getting BonChon but not before getting grossed out by this place. Okay so my bf orders a burger with fries and a drink. Strike 1- The straws are all loose, unwrapped, and the cashier hands you a straw with his bare hands. The same cashier is touching money, the POS, the food for delivery, customers food, etc. Outside of the fact that that is gross, why during Rona are you all hanging out unwrapped straws. Yuck! My bf gets his food and gets some ketchup for his fries. I go back to the counter and ask for a milkshake straw. The cashier kindly hands me one. Those straws are individually wrapped. I get back to eat with my bf and he stops eating the fries. Strike 2- The ketchup is obviously not routinely changed or cleaned because he found a piece of gunk in his ketchup so he stopped eating the fries and ketchup. He liked his burger but honestly I won't be back. They really need to take a look at their cleaning standards and raise them. read more

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Delicious burgers and amazing service. Definitely a place to check out. I love the bacon cheeseburger as well as the prime rib burger.

The chicken tenders were great. One of the workers was so nice. It felt great being there good selection of music.

Highly recommended burger restaurant! The CEO burger was recommended by their cashier Ben today along with the Urban fries, truely a delicious meal! read more

Burger Fi - The CEO Burger with Urban Style fries and a fountain drink. - Burgers Near Me - Leesburg, Virginia

good service very nice workers quick to cook food good food and had good flavor would come back read more

This is our favorite burger joint around. Burgers fries, and custard is amazing.! Awesome food and people !

My family and I really enjoyed this place and like to order takeout from them. However you can pretty much count on them either messing up or forgetting part of your order every time. It's so bad that I double up on ordering some items like extra sauces, just because I am counting on them forgetting at least one thing. On the last visit my wife got home and we found that they forgot the fries, when I called I was told I could come back to get them and that was all they could do about it. I asked for the manager and the kid on the phone said that the manager on duty doesn't speak English and that she wouldn't be able to help me out; at this point it was time to just move on. read more

great time, great food, great staff. really enjoyed the classic cheeseburger. i highly recommend it

Service was amazing, the fries were perfectly seasoned and the burger was nice and crispy