Pre ordered a sandwich on the app. Time for pick up was almost an hour. Arrived there 20 minutes early. There was a long line but it seemed to be moving quickly as there was a young lady taking orders from the line. There were 4 individuals preparing sandwiches and one at the register. Customers with pre orders and direct orders arriving 10 to 15 minutes after me picked up and yet I still sat and waited. Finally after inquiring twice and told twice they were "dressing my sandwich" I still waited. They really need a better system for their pre orders.. what's the point of using the app if you're made to wait almost and hour for a meager sandwich. The sandwich. I was really hoping it was so great that I would forget the experience but unfortunately it was disappointing. There was barely any meat and little flavor. read more

Jersey Mike's Subs - First time trying - Fast Food Near Me - Bartonsville, Pennsylvania

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I'd rate Jersey Mike's three and a half stars. Service was super polite, quick, and accommodating. I was in and out in about 5 minutes and it would have been quicker if I ordered ahead through their website or app. I had their Philly cheese steak sandwich. Sandwich was good. I had a regular sized sandwich which was plenty filling for me after a day on the slopes. I was considering the giant sized sandwich; fortunately, the fellow ahead of me ordered one and I realized it was way too much food for one sitting. read more

Whether you call it a sub or by any other name, these are THE BEST subs anywhere! I should have gotten around to writing this review along time ago. The Bartonsville, Pennsylvania store delivers consistent quality, personable employees, an invariably clean restaurant, and let's face it... this brand makes THE BEST sandwiches in THE WORLD! Shout outs to Lacey, John, and Shannon and the manager, Cindy, for another great lunch/dinner! This store and their team is the best I've ever visited. I also visit the Middletown, NJ store somewhat frequently and I have to give a shout out to Sue W. who is always on top of her game and runs a great shop. PS The # 13, The Original Italian, is "molto delizioso." Trust me, I'm Italian! read more

Jersey Mike's Subs - Jersey Mike's Subs, Bartonsville, PA Store #260 - Fast Food Near Me - Bartonsville, Pennsylvania

I have never had a Jersey Mike's sub until today .. first and last time . .. what's up with the cheap bread and the small amount of deli meat .. I will remain a true Primo hoagies customer .. read more

Best subs. I particularly like the grilled portabella mushroom and swiss. Omg it's to die for! I'm vegetarian and I go out of my way for this sandwich! My husband likes the cheesesteaks and tuna sub. Everyone is so friendly and polite and the place is immaculate. Oh and try their yummy brownies, too read more

Ordered sandwich last night hardly any meat on sandwich roll was not fresh tasted like frozen save your money so many better sandwich shops near by and cheaper read more

I was hankering for a sub, and not just any sub would do! I wanted to try something different from Subway, found Jersey Mike's, and decided to give them a try. Boy, am I glad I did! It was a really great experience! The staff were all attentive and friendly. I love how the meat and cheese are sliced fresh for you, and I loveeee the thin deli cut. Everything was very cold and fresh and the sandwich was realllllly yummy. They do not have a toaster for the sandwich but they did offer to put it on the grill if I wanted. The subs are nice and big, too! They aren't skimpy with the meats and cheeses the way other sandwich places are. Absolutely loved it and will be back!! read more

The women manager does a great job with what she has and the food is good but if you use the app for pickup and forget to add a tip the young girls will make you wait for your order and when you get it, it will look like they stepped on it a few times. read more

This is a great JM location. It was clean and very efficient. I was greeted upon walking in and attended to within a minute even though they were busy. My sandwich was perfectly made and served to me in less than 5 minutes with a smile. I felt like they appreciated my patronage. I highly recommend. read more

Stopped in today for a quick lunch. Cindy was very rude from the get go. No smile. No greeting. Nothing. So, I said "can I have a #7?" to which she wrote it down on her notepad and walked away. She cut a piece of bread and proceeded to start slicing the turkey. She then asked me what I wanted on my sandwich. I asked her "Do you have different types of breads?" to which she rolled her eyes, and picked up two already cut pieces of breads. I told her never mind. She scoffed at my reply and then asked me what I wanted on my sandwich. She then wrapped it and pushed it toward me and walked away. I think I would have had a more friendlier experience from a kiosk than from this employee. I would love it if the General Manager or District Manager would reach out so we could discuss this further about the lack of customer service that I encountered today. read more

Jersey Mike's Subs - Fast Food Near Me - Bartonsville, Pennsylvania

So I couldn't place an order online because this location is weird like that. Additionally, I couldn't call in an order as well because no one picks up the phone. It's 3pm on a Tuesday. WTF. Not visiting inside your store to waste time standing around while you make 3 custom sandwiches that I needed for coworkers. The worst location by far. read more

Great Hero's. Best around! Staff is great and you can call ahead for your order to pick up

One thing that a sub/sandwich establishment should never do is give a customer stale bread. Typical Pocono establishment though, they don't care about the quality of food that goes out because majority of customers are tourists to this chain in Bartonsville, PA and not likely to be reoccurring customers. Same could be said though about the sustainability of such an establishment, sub shop chains that pop up like this in a tourist area are a dime a dozen and not not likely to last after a few years if customer service, quality or differentiation not there. Don't recommend this location with stale bread, small meat, vegetable and condiment portions and prices that do not match the quality that the chain boasts. read more

This is Jersey Mike's idea of a tuna sandwich. Reached out to them twice on Twitter and no response. read more

Jersey Mike's Subs - Fast Food Near Me - Bartonsville, Pennsylvania

The sandwiches are good I recommend the cheese steaks and tuna! Pricing is affordable

Plan ahead if anywhere near lunchtime, the customers standing in line for 30+ minutes are not a priority. Place your order online. My thoughts would be to get the people crowding your restaurant to none social distance rules would be the priority. Other than that the place is worth the visit. read more

Went tonite after work for a "better" sandwich for me and my kid. Waited in line ordered, and then pushing me to the register to pay lost my second sandwich. Paid for two, had one and then had to wait while they made my second one again. No apologies, no sorry, no nothing. Oh, and the regulars are smaller than at other locations. read more

Overpriced!! Rude staff! DO NOT GO HERE!! I only got lettuce tomatoes and onions and they charged me for a regular meat sandwich. Wtf, Mike?!?! read more

There were 4 ppl behind the counter laughing and socializing while I waited to be served, there was one booth of ppl and no one else on line. No one apologized for making me wait and then my order seemed to take longer than expected The staff is too busy entertaining each other to worry about customers Not sure what's happening here read more

We watched the line of people come in around lunch time like a flood. There was almost no room for people to stand in line as more and more piled in. However, kudos to the staff here for taking the orders quick and dishing out quality hot and cold subs. It was an impressive display of good service and quality training. We all know that Jersey Mike's is a massive chain. However, they sure do a much better job at dishing out fresh and tasty sandwiches than places like Subway and Jimmy Johns. There are so many quality options on the menu that it can be hard to often choose what you want to eat. What I normally do is make my own sandwich and ask for a pepperoni, salami, turkey and provolone on wheat. Ask them for some spicy mustard and add onions salt and pepper and oil and vinegar and you'll fall in love. On the other hand many prefer the traditional Italian or even a hot sub like a hot pastrami or a Philly cheesesteak. And even though this is a chain the cheesesteaks don't different much here then they do it many of the other local joints in the area. Its a wonderful success story for such a large chain. read more

I ordered over the phone earlier a #7 reg and a#13 Giant., both " Mikes Way" with extra lettuce & tomatoes. When I'm paying for it , I notice that both sandwiches are a "reg" size.I questioned it & decided to take it as is.The girl behind the counter said, I could get a free " Giant" because the order was messed up. Of course, I accepted a free sandwich . At home and ready to eat,all 3 sandwiches had NO lettuce, tomatoes & a drop of dressing on all! The Italian, #13 had only turkey & salami , no other meats! Jersey Mikes has gone downhill for awhile now. I will only go to the NY deli down Route 611 from now on. Done with Mikes. read more

Best subs ever! Just be careful when ordering on line. I don't like oil and vinegar on the sub until I come home. Sometimes they put it on in the shop and you get home to a soggy sub. They don't read the special instructions that you type in. Thus, four stars not five. Other then that, the food is terrific and they are Covid safe. read more

I always used to eat Subway to get subs. And what a mistake that was. I believe Jersey Mike's has more variety. Jersey Mike's has more experience in subs than Subway does, since Jersey Mike's was founded in 1956. They have great service, and of course, awesome food. But one thing before I forget: order ahead first, then pick up your food. Smart. read more

Was at this location to pick up an order. The person behind the counter sneezed and did not cover his mouth although he should have been wearing a mask due to the Corona virus pandemic as I looked around I noticed there were other employees not wearing masks or gloves. I will not be using this facility due to the lack of safety they show for the customers. read more

1st time in and had heard real Good things about this place so I tried it. Was sooooo good. I'm from Jersey originally and used to love Blimpies!! I had the Original Italian - This was real close to a Blimpie so I enjoyed it to the fullest!! Also had the sweet tea which was great! It would got 5 stars BUT was a little annoyed the 4 employees that were standing behind the counter (chatting cause the place was empty) and the tables had lots of crumbs on them and the floors needed to be swept. So minus a star for cleanliness. But will def be back. Hoping to see it cleaned up and I'll review it again!!:) read more

I walked in today, and surprisingly no one was around. I order my sandwich. The meat cutter ask for some assistance, asking a young lady multiple times to come over and sprinkle ( guessing that was jersey Mike's slag) but when the lady came over she slides my sandwich down the line before she got the huge mess of vinger I asked if she could clean up the vinegar because I don't like Vinegar she brought the rag over to wipe down never changed her gloves before digging in the dressings I asked for. As I was telling her exactly what I wanted she keep asking me did I want tomatoes I told her three times I didn't want tomatoes. . I never even mention tomatoes because I didn't want them they look slimmy and you can tell they are no good. She proceeded to say a few things under her breath which was kindly ignored since she was still handling my food. The roll was hard and stalewhich is not the norm for Jersey Mike's. I just ended up tossing the sandwich in the trash It wasn't worth going back complaining read more

Very disappointed at how they not only cross contaminate their meats but how the workers are so careless about properly handling your food from a sanitation standpoint. USDA food inspectors will shut this place down immediately and send them all to training if they knew what I knew. I purchased to two sandwiches from there and the gentleman was was willing to answer the phone, collect payment, write an order on paper by grabbing a pen and making my sandwich all with the same gloves on.... WTF!? Not in this lifetime. Luckily their was a young lady standing by who was willing to change her gloves and finish my sandwich. BTW they use the same meat slicer for pork, beef, chicken, turkey, etc... without even wiping it down. I will never go back. Do something about this. This is how people get sick. read more

Called for a pick up and when they finally answered the phone I was told we are to busy to take any orders call back another time and was hung up on. Not great customer service. read more

I love jersey mike's, but today they majorly disappointed me. I ordered #8 Club Sub... THEY FORGOT THE BACON! Additionally they put it on the wrong bread. Maybe I won't order online next time so I make sure it's made properly. read more

Jersey Mike's Subs - Where's the bacon? - Fast Food Near Me - Bartonsville, Pennsylvania

I don't understand why anyone would eat here more than twice. I say twice because if you get a fresh but tasteless sandwich the first visit then perhaps you just made a poor choice. Upon your second visit you get another disgrace of a sandwich, then its obvious that you should never return. The bread is laughable, the purveyor(s) of the cold cuts are an unknown because they are all wrapped in "Jersey Mike's" plastic wrappers, and prices are too high. I dare you to eat the Meatball sandwich with melted provolone without having a "gag reflex". Everything is a soggy, tasteless mess. Go to your local sandwich or pizza shop and use your head and purchase whatever they move a lot of on a regular basis and you will stand a much better chance of getting a tasty, fresh and plentiful sandwich for half the price.......c'mon, you know I'm right ! read more

Ordered a Turkey $ Provolone giant and regular subs bread was stale, seems this place had issues with quality control bread should always be fresh. read more

I used to love coming to this place until tonight. So disappointed. We placed our order in store and they got the wrong size. Usually wouldn't be a big deal and just would've went back for the right size but that wasn't allowed. We lost our receipt so they stated they could not help me. Mind you my receipt was a yellow copy and they kept the white copy. They insisted this was not true and proceeded to be extremely rude during the entire process. I do not even care about the sub but the way these employees went about this situation was completely unprofessional! Will not be continuing to go here. read more

I had heard about Jersey Mike's subs and had always wanted to check it out, Well today I did and suffice it to say, I definitely be back. The staff is courteous and friendly but the sandwich itself was the star of the show. All of the ingredients were of the best quality and I thoroughly enjoyed it read more

Great experience on Friday, Sept 4th at this location. The lady taking the orders was pleasant, efficient and very business-like. She demonstrated that she had a clue by asking questions, making suggestions, and repeating the order...special requests did not faze her. The sandwiches (#56) were the best we have had at a Jersey Mike's...tasty, made correctly, and put together nicely. The gentleman at the register was polite, good-natured, and enthusiastic! He knew how to enter coupons without a fuss. He balanced answering the phone with manning the register...he invited everyone to be a points member. What a great team!! read more

There sandwiches are really good. I always thought that subway was the only place that made good sandwiches, but boy was I wrong. This place has amazing bread, great meat, and has reasonable prices. If you are hungry and are craving for a sandwich I would suggest Jersey Mike's. read more

Honestly the most pathetic attempt at customer service Iv ever seen. The guy in glasses that took our order literally rolled his eyes as he took our order. He wasn't even the one making sandwiches and he proceeded to go over and complain to another worker right in front of us. He then proceeded to slam equipment around making a big scene and cursing under his breath about how God Hates him. Then we are standing by the counter, as they were making our sandwiches another employee walked over to us with a mop and asked us to move so he could mop the floor..? They were openly rude, not even the slightest attempt to hide their misery. They socialized among themselves talking about pulling pranks on eachother, super weird behavior. Never seen anything like that at a Jersey Mike's location. Sandwiches are good so they get a star but I feel bad for the owner, he should consider a better crew. I'd be embarrassed. read more

They ran out of bread...at 6pm... on a Thursday. How does a sandwich place run out of bread? They only had Gluten free bread left...it was frozen. Again...how? read more

Love the sandwich! Quick, so clean, good service. Location great , order ahead and pick up and go!

I called ahead to order when I arrived I wasn't sure if I should stand in line or just be rude and go in front of everyone and say I called in an order, I was rude and went to the front I think they should have a sign or something for those that called in orders to wait here. I ordered a giant Italian sub for me and my sweetheart with jalapenos. I paid was handed the sandwhich and as I headed for the door they called me back over and handed my the jalapenos in a small covered cup hmmm why weren't they on the sandwhich? Got to my sweetheart with the sandwhich went to open up the container of jalapenos and there was a hair in it ugh in the garbage they went. Overall the sandwhich was ok I mostly tasted lettuce if there was tomato in it I couldn't tell. Not sure I will go back I've had better. read more

I love the subs here! I had a wrap and it was ok. The sandwiches are the way to go! However, If you place an order for pick up, you really have to Check it before you leave... twice now they've put mayo when i specifically asked for no mayo. But they are always quick to fix their mistake when I've called to complain about it. Great customer service, and the ladies behind the counter are so friendly and nice! read more