Staff don't have any customers service skills neither does management. Food was cold and old…read more Staff doesn't acknowledge you nor welcome you in. Its sad to what that chain has become....

I just want to say Alexandria that was working was incredible…read more I suffer from nerodivergence and communication is often hard. She was incredibly nice and literally made me smile which I don't do often. I can't say enough about her because often people aren't observerent or care. She did and the 5 stars is just for her.

3845 Pleasant Hill rd, I am super disappointed and disgusted from this location. The food is being…read morethe deliver to customer on the parking by a homeless person and the Manager is aware cause thats how he eats from helping at the store. How is this possible? Nothing against working or helping homeless but someone with smell, dirty hand and probably sick! Handling food!? This is ridiculous and I will make sure everyone locally knows about this!! I need understanding and make sure corporations is aware of something like this! Everyone should get fired from there!!

Waited 30 minutes on the drive through, it's honestly ridiculous. Food was cold and I didn't wanna…read moredeal with it

Honestly, i was very excited about this place and it didn't disappoint…read more I ordered to go through the drive thru, there were no other cars, the staff was really friendly and efficient. In and out in about 5 minutes. As for the food, we got 2 - 2 piece meals, 1 roasted and 1 fried, the roasted chicken is so flavorful, it has a lemon herbs marinade flavor, delicious. The fried chicken tastes homemade, amazing! The coleslaw has a little (a lot, if you don't like spicy food like me) kick to it, but it's edible, my partner loved it. However, I didn't give it 5 stars because i wish they gave more fries, and the family size is pretty small, maybe for a family of 2 or 3 MAX. The fries were basic frozen store bought thin fries, they were a bit stale, not crispy, so maybe next time I'll try a different sides like the plantains and rice. Overall, it's decent and has potential.

First of all when a Restaurant opens there should be a GRAND Opening atmosphere for customers with…read moreopening specials and smiling employees making the place welcoming & inviting. That did not happen! It just felt as the usual, casual entry into a fast food joint with unhappy employees making it through their shift. They weren't rude or mean- just not cordial. IMO a Chick-fil-A Customer service training would do this franchise a huge favor. Now! to the most important! FOOD! I can't comment on the sides- I only bought chicken to take home. I bought 8 piece rotisserie and 8 piece fried. The rotisserie chicken tasted like it was marinated in vinegar over night- It should be called -VINAGRETT CHICKEN - instead. TOOOOOO flavorful, to overly seasoned. IMO the "rotisserie" would be great if the vinagre and the season were reduce. 75% less vinagre and 40% less season. IS THIS rotisserie chicken better than KFC, La Granja, Walmart or Publix? IMO - NO- all the others are better. I'll place Publix rotisserie as #1, Walmart #2, La Granja 2 or 3 interchangeably and Pollo Campero #4. The fried chicken is also way over seasoned. AND If you ask me- Is this fried chicken better than KFC, Popeyes, Walmart or Publix? The answer is a resounding NO. For me (though I can't stand Popeye's business model) their fried chicken is #1 (through I don't go to them anymore) they need an ethos change. Publix and KFC are either 2 or 3 interchangeably and Walmart is #4 - with Pollo del Campo coming dead least. Lastly. PRICE!!!!!!!!!! I paid for 2 boxes of 8 pieces of chicken each. Which should have included (though I'M NOT SURE) 4 breads and they were not given to me. I paid and that's chicken only without bread rolls. $40.31 taxes included Conclusion. If Pollo Tropical which I liked and was price reasonably didn't make it - I highly doubt that Pollo Campero will. My best wishes to them as I cannot in good conscience either recommend or visit again. This is a personal, honest review. Again I wish them well.

In the past year I started to notice that McD & BK food just doesn't taste 'real', so we started to…read moredine more often at Wendy's. Their fries are crispy and burgers doesn't make me feel weird after eating. Their nuggets sometimes tastes fresh and great and then sometimes kind of 'rubbery'. I do love that they have cool lemonade drinks. The lady that helped me was super nice and came around to ask if everything was good while she went around to clean and clear tables.

I visited Wendys around 930 PM on Halloween night with my family. From the moment we arrived the…read morestaff seemed upset and frustrated and no one came to the counter for several minutes. The atmosphere felt tense and unwelcoming even though the lobby was still open and full of customers. We placed our order at 953 PM and did not receive our food until about 1010 PM. After waiting that long we were told the lobby was closed and everyone had to leave immediately. The manager began yelling at customers including families with small children who had just received their meals. It was uncomfortable and disappointing especially on Halloween night when a busier crowd should have been expected. Instead of handling it calmly or professionally the manager made the situation worse and several families had to take their food outside to eat in their cars. If the lobby was meant to close earlier it should have been locked before taking new dine in orders. This showed poor management and a lack of customer service. Wendys should train their staff to treat customers with respect even near closing time.

Arrived about 1pm and we decided to split a little breakfast and a little lunch…read more 3 Tenders were hot, tasty and juicy (not dry like a lot of tenders). Could have done without the spice but we just dunked 'em in gravy. Mmmmm, gravy. Mac n Cheese was also tasty and served nice and hot. Bacon Egg & Cheese biscuit had obviously been there a while. But we were already pretty full so we didn't bother with it. Hash browns were 3 good sized rounds but had an onion-y flavor we didn't care for. So we'd give Breakfast a 2 and Lunch a 5 (when gravy is available).

As soon as they opened, I detoured here because I haven't had Bojangles in YEARS!! The restaurant…read moreis not that big, but has seating. I stand in the line waiting, and I'm looking at the menu board and I don't see chicken parts. I get to the register and the order taker was so pleasant when telling me they only serve tenders.....like what??!! Only tenders?? Come on Bojangles, that's crazy!! What a disappointment! Since I was already there I ordered the tenders meal with a side of gravy and peach honey pepper. I will admit the gravy and honey pepper are so good, but the tenders were just alright. I won't give them more than a 3 because I feel like I was tricked. I probably will only be back for the gravy and peach honey pepper and head over to Popeyes. I was upset so I ate in my car. Lol

This location is pretty good. The food is always hot, never got cold fried from this place. Been…read morehere often and only had something for green in my order once and it was mjno

Rude staff, check your receipts they be adding up donations to your bill without even asking. When…read moreasked they just took the receipt and gave attitude.

Stopped by the Sonic Drive-In in Kissimmee near Poinciana and had an excellent experience! The…read moreservice was fast and friendly, and Caleb went above and beyond to make sure everything was perfect. Keep up the great work! The food was fresh and took no time to come out.

I decided to give Sonic a chance but as soon as I pulled up to the drive thru I could only hear…read moreloud music blasting. I had to say my order a solid 5 times before the worker could understand me. On top of that I asked to speak to a manager and they send out a "crew leader" who was 16 years old. They offered no resolution and I ended up canceling my whole order. Worst customer service experience. I will never be coming back.

We went here on a Saturday around 12 pm. There wasn't a lot of people. The place was clean and the…read morestaff were polite and pleasant. I got the cheeseburger with everything on it except for pickles and mustard. It was juicy, delicious and cooked just right. My daughter got the patty melt burger and it was great too. It's been a while since the last time I had Five Guys burger and I'm glad to able to try them again.

A welcome addition to the Poinciana area. Easy to get to and in a nice shopping plaza. This is a…read moretypical Five Guys with great food. The prices are a little higher than the average fast food place, but the portion sizes are huge and the food is fresh. You can really taste the difference. The employees at this location were friendly and efficient. Because of its corner location, there is outside seating in addition to inside.

Need someone at the register especially for the elderly to use the kick. Took me 15 minutes to get…read moresomeone to take my order. People were standing in line for their orders for pick up and door dash. When I did get my order taken, look like the Manager had to work the drive-in and the counter, which made her not friendly at all.. I had an app coupon for the five piece meal. Have to say the chicken was good.

2nd time in a row that my 5 biscuits were missing from my 10 piece meal. :( We usually only end up…read moreeating two but since I've paid for it and it's part of my meal, would be nice to get what I've paid for. I think at this point those biscuits should be credited to my account for being missing twice in a row. Chicken were still tender and crispy.

#84 Very generic Wendy's, not much to say about it overall so I'll keep it simple and quick! The…read morestaff working when I was here only consisted of two people at peak breakfast time with everyone on the road. When i thought it was my turn the worker left after taking the previous order and disappeared for a bit before coming back and just staring at me without telling me to come over to order. I placed my order and waited overall more than ten minutes for a simple sausage, egg and cheese on a english muffin. The muffin itself was decent however this was more of a biscuit/muffin combo. The sausage was pretty good but a bit peppery. The cheese was melted perfectly and had the right amount as did the egg! A little salty overall as well but a decent quick(ish) bite for the car and road. Place was pretty clean and the worker was wiping stuff down in between each order he took. Not a place I would stop for again in the future, knowing how long it took to get my order this time though.

This is a tough one because it's on the turnpike and not a stand alone store. There was a huge lack…read moreof customer service here. I don't usually order from a kiosk but even if I did, it was out of order. There were plenty of employees buzzing around and talking but not paying attention to customers. I waited several minutes to be acknowledged and that was to tell me the guy would be up to take my order soon. That never happened so another 4 minutes later, the lady who said that, came back and took my order. I ordered the bacon burger meal. Again, I waited several more minutes for my order. The meal was okay but the diet coke was out on the machine. Not what I expect at a Wendy's.