Ordered a #9 club sandwich tonight and it was a complete miss. I asked specifically for no oil and no vinegar, yet they made it "Mike's Way" anyway with all the wrong toppings. The entire sub was drenched and totally inedible. I called to explain the situation, and the only solution offered was a "replacement sub in their book." Translation: maybe I'll get one someday, maybe I won't. No guarantee, no accountability, and definitely no offer to deliver the replacement even though I had to throw the ruined sub away. So now I'm out the money and out a dinner. Thanks for nothing, Jersey Mike's Sunrise. When customers can't trust their order will be made correctly -- or that mistakes will be fixed properly -- what's the point? read more

I love Jersey Mike's subs and the high-quality ingredients they use however, this location could use a little love. They often forget things on my sandwiches when I order online or ingredients can be a little skimpy. For the price, I do hope that I can get more than a few peppers on a giant sandwich. Other than the small sandwich errors and the longer wait, I love their ingredients and combinations. My favorites are the number 8 and the number 56. Both are truly great sandwiches I just would like to see a more perfect experience for the price. read more

Jersey Mike's Subs - #8 Club Sub - Sandwiches Near Me - Puyallup, Washington

I would say this is the worst experience I had today. I understand there are many orders since it's dinner rush. But one of the employees, I'm not sure her name but she has blonde hair. She was rolling her eyes in front of customers, like right in front of them and having attitudes towards them. She didn't even try to hide her eye rolls and attitude. Then when it comes with my order, she messed up a lot of it, like missing bacons for my club sub, and she just slap the pickle chili on the bread in a very sloppy way. And ended up giving me the wrong bread. The other guy was able to catch the mistake and had to redo a lot for her mistake. The sandwich somehow very soggy, and it doesn't have the "juice" for that. And she also messed up 4 people's orders in the row. But every staff there were doing amazing job! So this one star is particularly for this special employee . read more

Absolutely delicious, fresh ingredients. And service is always very kind and amazing!!

Ordered the cheese steak sandwich. Now I'm in the bathroom with diarrhea writing this review in anger. I will never order from here again!

this jersey mike's is located in the sunset village strip mall in south puyallup, right across from the target. its constantly slammed with online orders for pickup so dont expect too much in terms of a dining experience. the staff was friendly and the location was clean. can the customer experience be better? sure. are the ingredients fresh? yes. do i wish a sandwich didnt cost me $20? yes. my bar is super low now for chain fast food. A-OK read more

The best sandwich around. I love the music they play and the service is great. Its definitely a busy store but it is worth the wait

Jersey Mikes tends to be hit or miss when it comes to their hot sandwiches, but their cold subs are relatively decent. I highly recommend you avoid adding oil and vinegar to your sub as no matter who makes it, it will become a soggy hot mess. Maybe ask for it on the side if you've got your heart set on having it. I'm a fan of the Club Sammy as it's the only one that hasn't left me disappointed. Most of the employees are younger and new to the workforce so be kind, patient, and exercise clear communication. read more

Jersey Mike's Subs - #8 Club Sub (no cheese) - Sandwiches Near Me - Puyallup, Washington

Staff is friendly and the sandwiches are good, but the staff can't handle the customer volume. In store customers wait behind online orders, and even with the online orders you can't expect your sandwich to be made in a timely manner. I arrived 15 minutes after when they said the order would be ready and they had not even started the order. It took another 20 minutes before my sandwiches were made. To the manager: The three cardinal sins of a restaurant are showing disrespect for a customers time, money, and character. You are disrespecting your customers time for the sake of moving volume. Stop prioritizing online ordering. Pay attention to how long your customers are waiting. read more

This store is notorious for messing up my order. I can't say I've ever gotten a sub that was exactly what I ordered. Usually the bread is wrong, or they didn't read the notes for what ingredients I wanted. Sometimes I get a regular when I ordered a giant. If I wanted a sub par sub with mediocre service I'd go to subway. I expect better from jerseys mikes. But id steer clear of this one. The jerseys Mikes across from chick fil a is much better. read more

I love Jersey Mikes but this location is terrible. Came in on a Friday night and waited 15min for a hot sub and no one in front of us with a hot sub order. The manager had one of the employees cleaning windows in a dinner rush and you could tell that the employees were annoyed with her. She was all over the place, prioritizing on things that didn't matter while her crew looked lost and frustrated. This location needs better leadership, period. read more

This location is always a problem. First time I went I waited in line to be told the debt machine was down. Second time they didn't realize they were out of bread until I ordered. Been in this store over 40 min and still never got a sandwich. How do you run out of bread when you make sandwiches and only that? And make people wait around for 20+ minutes before a heads up? Why can't places hire competent people? read more

Waited 35 minutes for sandwiches and then got to my car and realized I was missing a sandwich. When I went back in they didn't drop what they were doing to make mine they just made me wait behind people who were there way after me. And they didn't even seem apologetic. I even left a decent tip and now I wish I hadn't. I will go to the one further up meridian. This one has Horrible customer service. I think there needs to be more training and more help. read more

Every sandwich we order is excellent. Fresh everything. People are very professional who work there. We repeat our order weekly.

Went today at 1 o'clock, and Tyler ( curly hair) needs to be a manager. There was no ticket wrote so apparently that was an issue. A kahuna bowl was forgotten even though I mentioned it three different times and it all came out and we were waiting. Asked if we wanted to drink cookies or chips on them was amazing. I asked him if he was a manager and he said no. He needs to be one amazing worker read more

Waited around 10 minutes to start ordering because the one chick was mopping the same singular spot right where you order. We sat and waited for her to be done but she just kept glaring at us and mopping. We got a little tired of waiting so we walked to where you order and without any exaggeration she was literally mopping the same spot 1 inch away from my feet. We ordered just fine even tho it took them a minute to help us since they decided it was a good time to chit chat with each other. I don't have any complaints about the seating or the food however, while I was eating, I saw a worker walk out of the store and come in with a rabbit. I'm sure many of you won't believe me but she literally took it behind the food area and into a back room. The reactions from the other employees confirmed it was definitely alive and real. Clearly there was no manager there, and if there was then they're not a good one. read more

I have pre-ordered an online sandwich 1 to 2 hours prior to my pick up time. I have ordered at 10 AM and 11 AM for my 12 to 1230 lunch. I have ordered after 5 for dinner and around 8Ish for dinner. I have never walked in and received my sandwich. I usually have to wait an additional 15 to 25 minutes for my order of the Original usually after 15 minutes and seeing people walking in going to line and having their sandwich made in front of me, I usually ask about when my sandwich will get started. Today was the last straw I ordered at 10:30 online for my original sandwich to be picked up at 12pm I wait till 1215. My sandwich has not been started. I notify them of this. I get an apology and they will get it. Five minutes later they're still taking orders from people in line and handing their sandwiches out. I let them know I have less than 10 minutes for my lunch break left. Still no sandwich. I ask angrily at 1227 What is the problem with making my sandwich? Where is the customer service and the clerk yelled at me excuse me What did you say and I repeated my question she then told me you are not the only one who ordered a sandwich. I then yelled back for them to give me back a refund and that I would never service the store again with it's poor customer service, and lack of ability to give people their food that order online in a timely fashion. This is the fourth time this is occurred at this store with me and I will never service it again. We also have a military clinic in the pavilion where a lot of of staff used to go to the jersey mikes but also report horrible wait times lack of customer service for it and staff who laugh when you get frustrated. if you have all day for a sandwich go to one 0306 156th St., East location. And I missed lunch due to them read more

love Jersey Mike's it always has a good balance between toppings and sauce. To me the bread can be thick tho and sometimes tough. The service is good tho and when I go in it's pretty clean. I wish they had bread more like subway kinda soft but other than that it's great read more

Where's the meat in my sandwich? Rude employees, higher prices, employees wearing masks around chins, dirty lobby. Been to this location 3 times now and everytime it was the worst Jersey mikes experience I've ever had. This last time will be my last time there. It's worth driving down meridian to the one near 39th, much better location. Love jersey mikes but this location is terrible. read more

Jersey Mike's Subs - Where's the meat? - Sandwiches Near Me - Puyallup, Washington

Went in at 7pm on a Wednesday and they said they didn't have bread even though there was at least 20 loaves on the shelf...

This location is very slow, their system for walk ins and online food delivery orders is not set up to accommodate in a timely manner. The employees do seem to be working hard to try to keep up though. read more

Our got to is always subway lol yes I know. But when we finally tried jersey mikes subs definitely worth it the portions are better and it just tastes different and better. The customer service is always amazing. read more

They always forget to put the bacon on at the end! You must go in to watch them make it and verbally do it for them. They always put way too much oil/vinegar on so the bread is completely soaked and soggy. They have 1 job and cannot perform it correctly. To top it all off, they need to be inspected by OSHA. They do not have adequate First Aid supplies for their employees and their GM is a prick. read more

We took the risk after reading the reviews because someone in my family was craving their food. While ordering, I got the feeling that almost all of their workers were new. My sandwich got drenched with oil and vinegar. I expected my bread to be soggy after seeing the worker spray the liquids so hard, it sprayed over the rest of the food station. I used the Yelp deal to get a free combo. The employees struggled to figure out how to give me the discount. I was told by them that they probably won't offer that discount again because it was too difficult for them to process. What service. read more

Employees are always super nice and work hard, but they prioritize online orders. The last time I was in they did a 6 sandwich order before me, even though I was the only person in the store waiting. read more

My 1st time visiting this location was yesterday. They had around 7 employees yet all of them were so slow. It looked like I was watching a slow motion movie. They took about 30min to make me 1 sandwich. Seems like they prioritize phone and online orders. Then there was one employee that had the sandwiches moving from one counter to the back counter next to the grill (without his mask on). Not sure if all of the employees were new. But why have so many when none looked like they were actually working it looked like only 2 were actually making sandwiches. read more

One of the worst subs I have ever had. Little to no meat on the Chicken Philly. Customer service was decent but the sub was sub standard.

Food is great but they don't make who do online orders wait in line like everyone else. So if you're in a hurry. Don't stop here

Not once has my order from this location been correct. Fellow service employee who works nearby so I understand the clientele but these employees always act irritated and exasperated. read more

I've ordered the Jersey Mike Turkey sub online via Ubereats, the food is fresh, the cookies are a nice bonus after eating healthy and actually not bad price. I like the fact that they are using Uber and they deliver to Graham. Yummy! read more

Very friendly workers! Listened carefully and read back our order to make sure they got it right and they did It was delicious thank you Julian. read more

Stopped in here on our way to Mt. Rainier to pick up some sandwiches. It was the first time for my family trying Jersey Mikes so I was excited to share with them my favorite sandwich shop. They definitely did not disappoint. My niece is picky and she loved her sandwich. We all loved our sandwiches. The only way to get them is "mike's way". Soooo good!!! And the two guys working were also very friendly and patient with our picky orders. read more

The service is terrible there. I ordered a pickup. When I went to pick up my order, there was no greeting and they just handed me the bag, after I told them my name. No words at all. LOL WTH. I'm the one that said thank you, like a dummy. And then get home, sandwiches are done incorrectly. Terrible. 0 stars actually. 1 is too much. read more

Ordered 15 sandwiches right when they opened at 10am with a pick up time at 11:47am. When I got here they weren't done quite yet, no problem. The gal said 15 more minutes.. 15 minutes rolled around and still yet another 15 minutes. Now it's 12:10 with a line out the door with people in line and or waiting for pick-up orders. The time management here at the location is horrible. read more

I love this place best subs ever. They make subway look like a slop shop. My daughter bought me lunch there 6 months ago now I get one at least every month. Love this place read more

So I'm going to cheat and use the same review for the Jersey Mike's across from the mall in Puyallup and the Jersey Mike's in Sunrise Village. I've been to them both a couple of times and have gotten the same things. :) We don't have Jersey Mike's back in the Midwest (at least not when I lived there) and I was interested to give it a try. I will say it's a bit more expensive than Subway, but the quality is SOOOOOO much better. We've gotten the Philly, Rueben, and Buffalo Chicken Wrap. All VERY good - Fresh ingredients, stuffed sandwiches, and WELL worth the price. A bit of a warning though - If you're trying to eat somewhat healthy, Subway is the way to go. :) I got the Buffalo Chicken Wrap with grilled chicken in an effort to try to stay healthy, but that wrap is HORRIBLE calorie wise. Do I regret it? NOT...A...BIT. :) read more

Newly opened Sandwich shop by Jersey Mikes- this one is located in between where Target is and where Staples is, there is a row of stores in between those rows of stores. Looking forward to another good sub shop to come and get sandwich's from, love Jersey Mikes and Quiznos! read more

See all

This place is so slow. Online ordered and waited and extra 20 minutes past my scheduled time to even get my sandwich... it shouldn't take 35 minutes to make a cold sandwich... somebody needs to teach these employees time management. read more

Perfectly made sandwich. Compared to the other Jersey Mike's I usually go to (further up Meridian-next to T-mobile) this place has it going on! Although the other Jersey Mike's is just as good in engaging in conversation with customers, the guy working here went above and beyond when he saw my military ID in my purse. He insisted rerunning my order so I got the discount. It saved me a couple bucks and I appreciated that. Once my sandwich was done and I had ok'd it I realized I wanted something else on it and the young lady assured me that it was no problem. A guy seated next to me with his son apologized for his son spilling water. The guy working thanked him for telling him with sincerity in his voice and said no problem. The customer service from this team is stellar!! read more

Jersey Mike's Subs - Regular turkey breast sub mikes way - Sandwiches Near Me - Puyallup, Washington

Disappointed, bad customer service, employee gave me cash back and pulled her own tip from my hand and placed it in the tip jar without asking me. Never seen anything like that so never coming back, I'll head to subway next time. read more