We have eaten at Sonic's across the country and each one has been very good. Yes at times things have gone sideways but they always make it right. Decided to give this one a second chance as the first time was meh. We pulled in, there was no one in the drive through and one other car in a stall. That's it. So we push the button. Nothing happens. We wait, 3min still waiting. So I push the button again. Still waiting and now we are at 7min. So I hit the button again and I hear "I heard you the first time stop pushing the button". Not what I expected to hear as always it's "Welcome to Sonic how can I help you". So we order. Remember only 2 cars in the whole place and they left after we ordered. It was a normal 3 burgers, tots, chicken strip things, 4 drinks. Simple but I guess I when you are not too busy a single order can really mess up your day. We waited, and waited and after 15min. I again hit the button. "What!" Was what I heard. And when I asked if there was any chance of getting our food soon I got dead silence. About 5min. later out comes the runner. They hand us the drinks and bags of food and spin and take off. Not "do you need anything else etc..." just gone. We check the food, it was missing 2 tots and the burgers were stone cold. Kinda hard to believe because it took so long I would have thought they had butchered the cow and made fresh burger patties and cooked them on the spot. NOPE! These looked like a day old hockey puck. Slathered in what ever they put on to hide the fact these were not fresh cooked. I again hit the button (I guess I have a death wish), I got "Now what?" I said the food is cold and we are missing 2 tots. The response I got was amazing "Everything was in the bags when we sent it out, it was all hot and fresh", so I asked can you please refire the order and bring out fresh please? That's where I guess I was asking way too much and they said "It was all there hot and fresh and they were not going to do that because they know we are trying to get free food" Let me tell you, if you know anything about Sonic, they will remake the order and you give them back the bad food. Good policy to avoid getting scammed. Needless to say I dumped all the food in the trash and we headed down the street to eat and another place with better service and food. I will not and would not recommend this location as there are far better Sonic's around. read more

I'm extremely disappointed and honestly disturbed with my recent visit to this sonic. While enjoying what i thought would be a treat for my nephew and I, he bit into something hard only to find a large chunk of plastic imbedded in the ice cream. This wasn't a tiny piece either; it was a significant piece that could've easily been swallowed or caused a choking hazard. This could have resulted in serious harm and it raises real concerns about how well this sonics monitors cleanness and quality control. read more

Sonic Drive-In - large plastic in ice cream - Burgers Near Me - Puyallup, Washington

The young girl that works here is so lazy. Everytime I go here to order ice she lies about the ice machine not working because she is too lazy to bag the ice. read more

Been here a couple of times and you guys never gets my twisted flamingo right especially when I want it the most

I have been to the one on 136th and Meridian twice now and when I get the burger it's luke warm, if that. The cheese isn't melted AT ALL and have thrown both away. Won't give it another try. read more

My husband got food poisoning from his food years ago and we haven't been back since then. I hope y'all improved because I use to love your onion rings and the amount you get as well as your slushies. read more

Probably one of the worst Sonic's I've ever experienced, Food was greasy and cold, they don't accept Apple Pay except for the app, they won't do split payments, The service was rude and unhelpful read more

As a frequent traveler, you always look for the welcoming locations at night to eat. This is not one of them! I did not eat because no one stepped up to serve me. The parking lot was a ghost town and that is always a telling sign. If the employees don't care, why should I. read more

I think I figured it out. When Sonic moved here from California, they forgot to bring the service and most of the food. All 3 locations near me share the same looooong wait times and sub-par food. Yet, I was in Sacramento recently and the Sonic there was excellent! At least I'll give this and the other Sonics here, 2 stars. They can divide them..about .7 stars each.. At least they've been consistent..consistently bad. read more

Went to Sonic for the first time and was a bit excited because we'd always wanted to try them, but wow... what a disappointment! Ordered two double smash burgers and what we got were two double overcooked burnt leather burgers. The meat was so charred and tough you could hardly even bite them! We also ordered a small Premium Chicken Bites, which cost $5.48, only to receive FOUR tiny nuggets! That's 1.37 per nugget! WHAT?! The rest of our order (shakes, tots, onion rings) were just okay. Nothing to write home about. First and last time we'll be having Sonic. =/ read more

THIS is the Sonic we remember. The kiosks worked, the people taking orders friendly and the food good. No drinks smelling like vape or marijuana. No one scared to eat their food 'cause it smells like dirty hands & smoke. We ordered our food, the friendly lady who knew how to take our order did it correctly, we paid for our food and left. The employees were clean shaved (men), nice looking and well dressed. I could tell the owner was trying to keep the place nice despite the local rif-raff spraying graffiti on the outside. Whoever painted over it did a mediocre job but at least they were trying to have a respectable restaurant establishment. Thank you Sonic for the pleasant service and good food. As long as you stay like this, you can have all of my money on a Sunday. Job well done. read more

Ordered 2 slushies and 2 milk shakes. They were never brought to us. Milk shakes melted. Slushies had almost all the ice melted. Everyone that was ordering had to go inside to get their food. NOT HAPPY read more

These kids working here have horrible customer service and communication skills. We ordered 2 slushies one cherry limeade and one grape nerds. Without hesitation the guy hands us WATER with nerds in the bottom. No seriously. No ice, just water. We stop him and say "that's the slushie?" "Yes" "that's just water..." he takes it back without saying anything and disappears for 6 minutes and comes back with an unmixed 1/2 water 1/2 ice "grape" slushie with the flavor only in the bottom of the water. I took a video of it. I wish I would have taken a video of the 1st attempt which was straight water no ice. The cherry limeade was at least mixed, but still not a slushie. Who serves a slushie in a clear thin plastic cup? There are so many things wrong here. Sonic usually serves this drink in styrofoam to keep it frozen while drinking. Also how do you with pride and a straight face hand a customer water with flavor at the bottom the first time, and 1/2 ice 1/2 water with flavor on the bottom the second time and think that kind of quality is acceptable? This is why this business is failing, because these people do not care about their customers or quality of their items. We wanted to go back to get our money refunded but you can't go into the location you have to go back through the drive through which already took 15 minutes to get through and another 10 minutes just getting the drinks, so we said forget it. We will never come back here again. read more

Sonic Drive-In - Burgers Near Me - Puyallup, Washington

Yall know that new drink the strawberry mangonada yeah don't order in this location they didn't even put tajin in it and every drink I ordered was watered down. read more

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Got the number 7, which is a garlic bacon cheeseburger. I think! Besides that the patty was undercooked, the bun was oily/soggy, the drink was watered down & the tots were hella salty. I took 2 bites of the burger & half of the tots & I ended up having a bad tummy ache right after. I ended up wasting the rest of my meal. read more

Made a mobile order and went to pick it up but they told me it was closed, sat in a line of cars for an hour just to receive cold soggy food and drinks already melted. Workers inside looked to be wandering around not doing or knowing what to do. read more

We ordered slushy and drinks and it took 40 minutes to get them and are slushy were melted never going again

I would give NO stars if I could. I ordered over the app to make it easier. It absolutely was not easier in fact it took me over an hour of waiting to get my food. I ordered 4 meals and 1 pretzel. The girl brought out 2 meals after 30 minutes and me pushing the button to ask if my food was coming and yes this was after me checking into my stall when I first got there. Then when I said that I had more to my order and showed my order in the app and gave her my receipt that said what I ordered then she brought my drinks. However she still had 2 meals I was missing. Needless to say the food was absolutely cold when I got home and had to be microwaved. Honestly I was wishing during my long wait and drive home and handing cold food to my kids that I had ordered somewhere else. Save your money it's not worth it. read more

Sonic Burger I haven't been 2 one in yrs.! 1st n only time I had it, it wasn't memorable as we had 2 drive all the way 2 Oregon back in the early 2000s just 2 try.. n the drive was the only memorable thing So this time, I was excited 2 finally try it here in Puyallup, I mean the setup, u get 2 park n eat n if u want some more which is their tactic, u can just push the button 2 order some more It just so happen this time I saw their new chicken sandwich the night b4 n I didn't recall it being King's Hawaiian but let's try it So I got the sandwich n the chicken was super dry n had no taste 2 it.. very below par, only can taste the sweet King's bun n the sweet sauce they put in it n also it looked nothing like the advertisement Fries were ok Just a disappointment 2 wat will go down as my last n final visit read more

Sonic Drive-In - (NBA Jam announcer 1992 voice): No Good! - Burgers Near Me - Puyallup, Washington

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Ordered food and didn't get it for 40 minutes, then after getting said food we noticed that our shake was missing. Waited another 20minutes for a melted shake and staff to get mad lol. I wouldn't recommend coming here if it was the last restaurant on earth read more

This place is awful Every time I come I here there's some reason they are extremely rude I order online over 20 mins ago and I checked in 18 minutes ago still have not received my food I'm beyond frustrated. I walked in to get my food and they gave me a bag of old burned food that I didn't even order none of the food in the bag I received was edible the sonic was full of employees as well read more

Sonic Drive-In - Corn dog from the kids meal I ordered at sonic - Burgers Near Me - Puyallup, Washington

I would avoid this location at all costs. It is sad, because this used to be a good place. Back in April I placed an order using the Ubereats app and all was going well until the driver arrived on location. They were informed that they never received the order. The driver called me and handed me over to the Sonic employee who relayed this directly. The employee told me I should just cancel the order, that Uber would be fine with it. I did so and was on the hoof for the cost of the meal with no meal. I will never eat at or order from a Sonic again. :( read more

The service was awful. We waited 10+ minutes just to have our order taken and to be cut off during every sentence. 10-15 minutes until the order said it was ready. Then another 15-20 minutes until we had to walk up to the window, get their attention and grab our cold food. Food ended up getting remade only to have a burnt pretzel and a soggy chicken patty. Never going back to this location. read more

Updated Review: TLDR: Price/Reasonable, Service/ Spotty, Food/Improved, Verdict/Decent Late Night Option As far as their price per item is concerned, it has not changed much overtime. They have been consistent with varying levels of what I like to call the "Taco Tuesday Mentality," which, in no uncertain terms, is a marketing gimmick put on by an establishment in which they sell one menu item at drastically low cost to entice you to go there, hoping you will buy other, higher priced things. I think it is still Corn dogs, but I could be wrong... While their drink menu is second to none, the food is sometimes hit or miss. I have found after continuing to be a patron in the late evening (when almost all other fast food is closed) that fried food and basic options tend to be the best. The cheeseburgers are still lack luster but it is clear that whoever has been managing the clean up crew is doing g a way better job of maintaining their deep fryers and as such the consistency add quality has been improving over time. The service is generally slow, and even though it makes sense because of the variety and specificity you can give to your orders (which they are pretty consistent at getting right) , I still wish it wouldn't take 15 minutes to get though the drive through line to pay. Depending on the day and time, it has been MUCH longer. All that aside, I feel that the night crew's customer Service has improved in the last year and it seems they no longer try to pass off food that should have been distressed (I.e. hotdogs way past their prime) to their drive though customers anymore. Overall, Sonic is a good late night option, and also a decent happy hour drink stop. I wouldn't choose them before 9 pm as a dinner option because there are just better choices. However, if beverage variety and fried food are what you are craving, then by all means, look no further. Older Reviews below ---------------------------------------------------- Still not the best drive through restaurant on Meridian but honestly, they have gotten less efficient and also less courteous over the year that I have been patronizing them. The last time I went there as it has been for the entire time I have lived here, the little screen where you can see your order was still broken, and it would have been nice to know that they either didn't hear me or heard me wrong. Effie I waited for my order and then it was incorrect, but not according to them. It is just not that great of a place. If you want subpar fried food and possibly poorly cooked and definitely poorly assembled burgers and dogs, this might be okay for you, otherwise look elsewhere. ------------------old review below------------------ Not the best, but not the worst. Drive through was quick and they are open late. The customized my hotdogs and it was no problem. The drive through cashier was quick and efficient. All in all a very decent drive through experience. As far as options, they have got quite a few. They took a while, after we paid, to get our food to us, but the order was perfect down to the utensils included because the dogs were low carb style. I haven't frequented this restaurant before but I might start now because they were so great with my custom order. read more

This used to be one of the better Sonics but in the recent year or so, the restaurant has been so understaffed that drive through is your only option is drive-thru. The last experience was someone mumbling so I started to order. Only for the employee to yell at me to wait. I enjoy the occasional slush, but my last slush was so poorly put together that I ended up taking it home and blending it. Even then, there was nothing lemony about it. I asked for a lemonade slush with lemon and received a slush where all the strawberry was glopped at the bottom and not even an essence of lemon. If you're understaffed, cut your hours or increase your pay so you can function as a full-service operation. Don't operate regular hours and provide horrible service. This drive thru only stuff is unacceptable. read more

Sonic Drive-In - Long wait in drive thru. - Burgers Near Me - Puyallup, Washington

Possibly the worst ever.... Sat in line for 10 minutes the guy in front never ordered ....i drove around there was one person leaning against the counter playing on the phone. Won't ever go back! read more

If you have allergies be very very careful! Last night my daughter picked up a chocolate shake for my husband who is deathly allergic to peanuts. Prior to going we looked up the allergy information to confirm it was safe but also when my daughter ordered it she double checked and the staff confirmed it was safe. She was sent home with a peanut butter shake! They could have killed him by being so careless! Be very careful!! read more

Pulled into the drive up 10 minutes no response from anybody at all we left their app sucks I would rate them below McDonald's

8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips 8/10 chicken strips read more

This I sonic the second time in the last two months we've come here. On both occasions the burgers were not fresh fries were cold and drinks not up to par. My lime-aid was literally Sprite with limes in it. My daughter's Blood Orange cream smoothie had no cream. Sonic used to be a great burger place. But it seems the Puyallup location has turned into another typical fast food place. If I want fast food, there are better options. If I want a fresh, quality burger, I'll head to Five Guys read more

I ordered from here in September. We just moved to the area so it was my first experience. The server was friendly, but ultimately there were items missing in my order that I didnt realize until I had gotten home. I emailed Sonic to see what could be done, they told me they'd touch base with the manager and I should receive contact from the store directly. It's been two months and I haven't heard a single word with multiple attempts to reach out. I've never really dealt with customer service this horrible before. read more

Sonic Drive-In - Burgers Near Me - Puyallup, Washington

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I love sonic blasts. I drive 5 miles 1 way to get to this location. But have found after dinner hrs the service is pitiful. Many times this store has closed it doors before closing time. One time (2 hrs before closing) after we sat in an active drive thru for at least 15 minutes when others were ordering and getting food, when we reached the order box was told "sorry, we're closed." Very abrupt and would not respond when we tried to get an explanation. Just cut us off. Last night we drove all the way out there and waited to order. When we ordered our fave blast was told "we're not doing ice cream..." it wasn't with an explanation or even kind. Don't go here after dinner hrs. Poor, poor service. read more

One of the assistant managers susie, is such a sweetheart. I was door-dashing this day and someone had made a special request, so I figured I'd ask if it was possible, and susie was incredibly kind and patient, and also asked me if I needed water or anything while I waited. read more

I wish I could give this place no stars. The food was terrible & overcooked. Sonic has to do better than this. The staff constantly gets orders wrong the fries and tots are disgusting. Where's the manager? I will not get eating here ever again. This place shouldn't be open right now. 1.The staff is so rude 2. The cooks got to do better than this 3. The staff needs to do a better job at listening read more

Sonic Drive-In - Cold, stale & overcooked Fries - Burgers Near Me - Puyallup, Washington

It has now been a week with no response from Sonic about an issue I had. My wife and I drove thru, on our way to Bible study, and our order was wrong. I ordered a hotdog with no onions, yet they tried to put onions on it. Thankfully they mentioned it when I paid so I was able to correct that. I also ordered a large cheese sticks, for my wife and I to share, which they charged me for. Instead of giving us the cheese sticks though, they gave us a small fry, which was NOT ordered. I contacted them through their website and their remedy was to offer me a free $3 drink, for overcharging me $6 for an item not received. When I contacted them again, they have not responded. Needless to say, I can't really recommend this location, more because of their corporate office than for anything a local employee has done. read more

Here's a photo of my chili cheese tots that are missing the chili. Unless you go here in the morning, there's something wrong with every order. The wait time takes 15-20 mins just to get your food and the customer service is not great. The worker rolled her eyes after we told her our food was made wrong (literally just without a bun on one burger). As well as not having any bacon on the bacon cheeseburger.... we regret it every time we come here. read more

Sonic Drive-In - Here's a photo of my chili cheese tots that are missing the chili. - Burgers Near Me - Puyallup, Washington

I'm just going to say it. These young immature workers DO NOT KNOW CUSTOMER SERVICE. I will admit we had an order of three mini strawberry snows, medium fries, a burger, medium drink, hotdog and onion rings so it's probably difficult to track with a broken ice cream machine (that was then fixed). But working in customer service as well, YOU HAVE TO REMAIN CALM AND JUST FIX WHAT IS OCCURRING NO MATTER HOW CHAOTIC OR CALM THE ENVIRONMENT IS. This young worker straight up rolled her eyes, showed annoyance through her body language and talked to the rest of her incompetent and dumb team after I just stated,"Oh, we didn't get the order of the hot dog." Like girl, you made the mistake, fix it. I'm not mad. I am requesting. . read more

The kids working g here are irresponsible can't get orders correct. Not Tipping ever again. If I was the franchise owner I surely wouldn't want my employee wearing a Hoodie looks extremely tacky. Most of the time the orders are correct but lately not so read more

Ever since I was in high school I've always wanted to visit a Sonic. I've always seen commercials but in Hawaii there aren't any so I was really excited to try it when I moved to Washington. It's about a 40 minute drive from me so of course I wouldn't go out of my way to eat here, especially since after trying it, it's not that great. The customer service is alright. I mean, just like any other fast food place but some of them do cool little tricks on their skates. Am I supposed to tip them for brining my food out?? Hmm. Since it's outdoors there's a lot of litter that apparently no one really cleans up. The food is alright but I feel like it's over priced. I got one of their hot dogs, which was good, but it was barely warm... I've only been here twice. They've never messed up my order but if you're taking the trip to bring my food out, at least don't forget my straws, spoon for my ice cream.. November challenge (11/19/2012) read more

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The food arrived cold and looks like it had been sitting awhile. Definitely not worth the price, especially with all the fees, delivery and tipping. The burgers did not look anything like the pictures on the app. I won't be getting Sonic again. read more