The subs are delicious The workers are friendly and the service is great!! The atmosphere is pleasant for dining in also!! read more

1-Star Review - Extremely Disrespectful Customer Service I am extremely disappointed with my experience at Jersey Mike's. I ordered two sandwiches online for myself, paying for one sandwich with reward points/promotional points and paying cash for the other. When there was an issue with the order and I asked for the two sandwiches to be remade, I was met with extremely disrespectful and unprofessional treatment from the employees. What made the situation even more frustrating was the complete lack of professionalism and customer service. The employees I dealt with did not have clearly visible name tags, and it was difficult to determine who was the manager and who were regular employees. As a customer, I should not have to guess who is in charge when I have a legitimate issue with my order. I am a retired Army Veteran, and I believe everyone deserves to be treated with basic courtesy and respect. I was not asking for anything unreasonable--I simply wanted my two sandwiches remade after there was a problem with my order. Instead of trying to resolve the situation professionally, I felt like I was being treated with disrespect simply for asking for the order to be corrected. Jersey Mike's needs to take a serious look at the customer service at this location, including employee training, management accountability, and clearly identifying managers and employees. I have been a customer expecting decent food and basic respect. Unfortunately, this experience left me extremely disappointed and feeling disrespected. Management needs to address how customers are treated at this location. read more

This location is awful. Year after year, I come back on a rare occasion thinking it surely has gotten better. I'm always wrong. Always takes 30-45 minutes after I place my online order. Show up 30 minutes after placing the order and still have to wait despite the fact that they tell you it will be ready in 15 minutes. Save your time & go literally anywhere else. read more

Food is amazing. Service is very good. At times they are very busy so you may have a short wait but they are very efficient. Highly recommend this place. read more

I normally don't leave reviews for the fast food chains because we all know what they are and what to expect. Sometimes you run into that one particular location, employee, or service that just has to be acknowledged for being special and at this location it is an employee. Not sure what his name was because he had no name tag. He was the oldest male on the crew and had a tattoo running down his forearm. His comedy routine took place at 6:45pm on 5/9/2024. I placed an order online at around 6:00 to be picked up at 6:30. When I walked in the door I was prepared to apologize as I was about 12 minutes late picking up my order. I approached the counter and was asked by the yahoo in question if I was there to pick up an order. I explained yes and gave him my name. With a smirk on his face he turned and grabbed a bag and appeared to be handing it to me. As I reached out he explained that a Door Dash lady had just picked up in order for somebody with my name. I asked if he was kidding me to which he explained again that a Door Dash lady just picked up an order with my same name. The female employee that was standing behind him explained that that order was for Randy and that door dash had, in fact, picked up the correct order. He then leaned down and whispered something in her ear which I can only imagine was something to the effect of watch this sweet comedy routine I'm about to drop on this paying customer. He then sat the bag down grabbed the receipt and walked away. From across the dining room standing at a soda machine he asked me what type of soda. I explained that there wasn't a soda on the order. That was when he threw in what I assume was another one of his jokes because he had that same smirk on his face. He then grabbed a bag of chips and walked behind the counter. At this point, confused, I assumed that my sandwich was ready but just had to grab the bag of chips to complete my order. No such luck. Still standing there confused, I saw him start building a sandwich. Was it mine? I had no clue because he wasn't telling me anything. Apparently when you place an online order a half hour before you're supposed to pick it up and it still isn't ready 40 minutes later you're supposed to find that funny. Don't bother ordering early or ahead of time. This fool will make it when he wants and not a minute sooner. I can't imagine that Management cares as I suspect he might have been the manager. He certainly was the senior crew member. Not the Jerry Seinfeld that he thought he was either. The only joke that was good was him. He was the biggest joke in his act. read more

Visited on 2/25/24 for lunch, 3 young men behind counter. Not busy, wife ordered the club which states comes with bacon, added L,T,P and O&V. Received the sandwich with no bacon, took back to counter to request the bacon be added and 2 of the guys wanted to argue that since the didn't order it Mike's way that was why it didn't come with bacon. On sign above their heads was the Mike's Way ad that read L,T,O, O&V No bacon. I am not going to argue with kids about what their menu is, they should know this. Too bad because this was one of the few good places to eat in Roxboro, but won't return. read more

If you are gluten free make sure they keep everything separated. They may not make sure they don't cross contaminate.

Pretty good place to eat. Promptly greeted upon entering the restaurant. Speedy service. I got the#55 and hubby got the #15. Both sandwiches were super yummy. Super fresh ingredients. The bread was so good!!! My only complaint are the prices. Be ready to splurge when u eat here. read more

Jersey Mike's Subs - Fast Food Near Me - Roxboro, North Carolina

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For $15, I expect a little more than 3 slices of meat on a regular sub combo. I didn't say anything but the lady behind me in line even made a point to ask for more meat and the girl slicing got salty about it and broke out the scale and said she was gonna charge her $4 to add meat. Overall, the staff attitudes were pretty poor and generally very stingy with ingredients. Again, $15 for 3 slices of meat on a regular sub combo isn't a value by any stretch of the imagination, and there's no way the chips and fountain drink could make up for the lack of meat. Y'all can do better, I've seen it. read more

I am so HAPPY that we have a Jersey Mike's in Roxboro!!! I have NEVER gotten a bad sandwich or bad service. They are always polite. ALMA is the best and I'm sure her co-workers are too. Alma always does a fantastic fabulous job on my sandwiches. Jersey Mike is lucky to have her! Thanks Alma for fixing my food to perfection. #8rocks #chickensaladrocks read more

Usually no problem here. Love the food and the workers are great. Tonight the girl who helped us was told 3 times that we were together and it was to go. Then tools get my order minus peppers. Double checked order, and guess what? She still put peppers on my sub. When I stopped her she seemed surprised and pissed. Ugh. 0 stars today read more

It's a good not great sub place. But my thing is $$$$ I can go to Subway or America Hero and get more( extras on the sub) for the price I pay here. $15 to $20 for one sub isn't a good deal and that's without a drink or chips. Lower the price a little bit read more

Best subs in the world I love Jersey Mike's They have the best philly cheese steak 6 in the world

Food not good enough for the expensive price. Gave me a bad attitude. Blasted offensive rap music. I did not feel welcome at all if you want a great experience for a decent price go to subway read more

Called the store, no one lost their thumb. When I went in I looked and everyone had all appendages. LoL The stuff people put on reviews

I don't know why but recently just has not been the same place or atmosphere? I eat there 3 times a week and it use to be like Cheers but it is just come in and get your food and see ya later, thanks for coming! read more

I love this place! Everything is fresh made so no 30 second burger here. Me and my wife eat here 3 times a week! I love the crust on the bread not French bread crust but slightly thinner. read more