Oh man. We've been coming here 2-3 times a month since March. I think maybe just once our order was correct. We usually order on the app and pick up but today is the second time we arrived at the time the food was supposed to be ready and they hadn't even started making it. It was supposed to be ready at 12:31 and it is now 12:45 and we still don't have our food. Last week my husband waited about 30 minutes past the time the app said the food would be ready - unacceptable! I love Jersey Mike's sandwiches but I think we will need to stop giving the Hacienda location or business. Sad to have to do this but I'm over being disappointed in the service and the missing ingredients. read more

They opened up recently near my home and the staff is very helpful and friendly. The subs are some of the best I've had and happy they are now in a convenient location near me. read more

The team from today around 2PM was very efficient and worked well together to get my order to me! This local Jersey Mike's always makes my experience there very pleasant. Whether I call in an order or walk-in, the team is welcoming and quick to serve. Thank you for the kindness and yummy sandwiches. read more

I posted a negative review earlier but since then I've changed my mind. I ordered a couple of their philly cheese sammy's online and when I got there it wasn't ready. But in all fairness they had a lot of hot orders come in at once. Also to my surprise I got a phone call from one of the supervisors (Eddie) and he was very polite, apologetic and offered me one on the house for my next visit. I'd been ordering from here for a couple of years and every time they had my sandwiches ready on time. I was just having a long day and wanted to get home. But it's nice to know the Jersey Mike's team in Vista really cares about their customers. I highly recommend this restaurant. The service is great. read more

These Jokers don't answer the phone so don't bother. I went in person and asked for a 'small discount' for not being able to order ahead of time and the Joker refused. Avoid. read more

Although the lady making the sandwich was pleasant, the gentleman putting the sadnwhich was chatting away with his female co workers and working very slow. I was in a rush to get back to the office and it was not fun watching him take his time. read more

This is purely for the service. This was MY Jersey mikes because I live down the street. I I will no come here because of how slow the service is. Even with online orders. I will now be going to the Palomar location. Change staff its been months of slow service here! read more

I frequent Jersey Mike's locations on my breaks because I love their Philly cheesesteaks. I ordered one from this location through Postmates and on the first bite right away the meat has a strange rather disgusting taste that was nothing like the sandwiches I always order. This was hands down the WORST sandwich I've ever wasted money on ordering. I know the delivery process is separate from the preparation process, I waited patiently over an hour and a half for this delivery and when it gets here I can't even eat it because it tastes like the meat was left on the counter or in the sun, I don't know what exactly but it's a rancid taste. I got a stomach ache from the 1 bite I took and immediately contacted Postmates. Seeing the other reviews it looks like the employees here could care less about quality even by Jersey Mike's standards that has been consistent on all other 7 locations I've tried. It may not be a big deal, but waiting another hour for food I can actually eat is super inconvenient AND this meat triggered my IBD so you get this review. read more

Jersey Mike's Subs - Over cooked/ rancid meat - Sandwiches Near Me - Vista, California

I don't think these guys know how to read or something.. ordered the buffalo chicken sandwich with extra lettuce yet still get zero lettuce. Really disappointing... read more

I've had subs here for years. The menu changed overnight. The people changed ..... what's going on? They are junk now. I'm trying to be nice.... Never again.. read more

I witnessed an employee spit while behind the counter. Not sure if on food or what but it was clearly on something on the back counter. I messaged the company and all they told me to do was go on their website and submit "feedback". I wasn't even going to eat here the day I saw this, I pulled up and was walking to Rubio's right next store and saw thru the window that exposes the back area of the shop. Disgusting Have never ate here and will never in the future. read more

Myself and about six other people stood in line for about 20 minutes all waiting to order while they made all the online orders. This happens every time I go there and people get frustrated. Use the other station for online orders or staff more people during lunch. Figure it out. Zero stars. read more

I normally go to the fallbrook location. I was disappointed by this table. Virtually every table was dirty. I was there for over 30 min and there was definitely down time and no one cleaned anything. I also got the wrong bread on my sandwich and I think that is because I was asked what I wanted while the man was still working on someone else's sandwich. I think for this, I prefer how subway does it. Everything is done when it's your turn. It felt kind of scattered as well. I was beyond starving and my body was shaking from it, and even paying for my food took a while because after I inserted my card, the person walked away to work on someone else's sandwich and I had to wait for him to return to give me my receipt and hand my the rest of my order. The white bread was hard and my 3 year old couldn't bite through his sandwich. The wheat bread however was soft (which is the bread I asked for on both sandwiches) I got lucky he ate my sandwich instead. read more

So disappointing. Went today and ordered 2 sweet teas to drink, come to find out they put salt in it instead of sugar!!!! It was disgusting. When employees were notified of this they started laughing! No apology or anything. It was so unprofessional and flat out rude. Will never be back. read more

I am a huge fan of Jersey Mike's subs. As far as franchise sandwich shops go, this has got to be my favorite. The menu is simple and condensed, the staff is always pleasant, and my sub always tastes perfect. Jersey Mike's sandwiches consist of a fresh, chewy roll, a good amount of fresh cut meat and real cheese slices (not those weird triangular cheese fragments). One of my favorites is the Italian sub - I like it my way, not Mike's way. I always add the CPR (cherry pepper relish) - no matter which sammy I order - I highly recommend it. read more

Upgraded to 3, maybe 3.5 stars. They got my sandwich right this time, and still had the tea dispensers out, unlike other times where they take it away way too early before closing. The person making my sandwich made sure to ask what I wanted on the sandwich and even made sure it was everything I asked for before closing the sandwich and wrapping it up. I liked that the tea dispenser was still available, sometimes I've seen it missing and it wasn't even near closing time yet. This is a step up from all the previous visits, and I wouldn't mind coming back to try some of their hot sandwiches to go with this cold weather. read more

Love this place, so much better than Subway, fresh meat, fresh veggies, and you can make any sandwich into a wrap. Very yummy! read more

Jersey Mike's Subs - Sandwiches Near Me - Vista, California

Great customer service! Love their roast beef. We are regulars. Had a recent experience where the sandwich was a dud - my husband called to let the manager know and they took the effort to make it right. You won back our business - that's smart! We will be back. read more

Just got out of a movie and arrived at the vista location 8 minutes before they closed. Turns out they don't close at 9 they close whenever they want to. Love the food, not to happy with the fact they aren't willing to serve until the posted time. I've worked in the food industry my whole life and I've made food at the end of my shift many times. Pretty shocked a place that takes so much pride in their sandwiches can't do the same with their work ethic. read more

I was very excited to experience this place after hearing so many great things. I went on with a coupon for a free giant of my choice. I decided to go with the number 9..Because bacon is awesome and everything is better with it... Um well when I got home I was extremely disappointed to find out my sandwich had no bacon on it!!! And the roast beef was practically flavorless the combination of flavored in my sandwich needed the bacon. I'm not sure if they didn't care because I came in with a coupon but isn't that a way to get more customers... And show what you have to offer?? Now if I was a paying customer I would be livid.... Needless to say Big fail on your end I was not impressed.... And don't think I will be back. The only thing enjoyable was the bread so for that I gave two stars. read more

Good for a lunch and a meeting, or just to hang out. A nice clean, average-sized restaurant with plenty of booth and table seating. I ordered half of the Original Italian Sub--provolone, ham, prosciuttini, cappacuolo, salami and pepperoni--with plenty of lettuce, tomatoes, and pickles and the special red wine vinegar sauce, delicious. http://www.yelp.com/user_local_photos?userid=xl8HzPTNAy0qUFkcFvWqKQ The first time I came in a couple of months ago, I ordered the foot-long (more like a foot and a half) grilled pastrami Reuben (I'm a big fan of the reuben sandwich) and took the other half back for dinner. read more

Jersey Mike's Subs - The Original Italian cold sub. - Sandwiches Near Me - Vista, California

Taste.. 5 stars Accuracy of online order ..0 Ordered 5 subs for my bday get together online and all were wrong with toppings or lack thereof. Bummer. read more

My husband and I have been fans of Jersey Mike's for a while, but we love this location in particular. This team consistently has gotten our orders exactly on point, are very professional, and always handle their rushes like ninjas. I specifically wanted to highlight their team member Sophie. She has got to be one of the kindest people I have ever encountered in customer service. She is so welcoming, very considerate, and I sincerely appreciate her turning something as simple as picking up sandwiches into a highlight in what had been a really rough day for me. That little extra care makes the world of difference and I am grateful for her sharing it with us. read more

Hands down, the only sandwich place I would ever want to eat! This location is very close to my house and the staff here is very friendly. I like the setup of this shop and it does feel like its been long overdue for this east coast shop to have finally landed in the wonderful sunny San Diego. I always have my sandwich Mikes Way and if I had to recommend any first timer on what to get....Definitely try the California Sub!!! And get that sandwich Mikes Way:) read more

Blake, Jose, Kaleb and Dane were very helpful. They were very cautious with my allergy. That was VERY important.

Dirty tables; unclean restroom and a missing sandwich Stopped their late Sunday afternoon after a soccer game. It was way past lunch time (3:30pm). So when we got there, place was empty and there were three employees behind the counter . We ordered 4 subs, got our drinks and proceeded to sit down....each and every table in the restaurant was dirty and had not been wiped down since previous meals. Cleaned the table myself and went to the bathroom to wash up; restroom had not been serviced for several hours. At this point wondering what these employees been doing with no customers in the store to serve. We got 3 of the 4 subs right away; said 4th one almost done. Waited 20 minutes and went back to the counter to ask about the missing sandwich and I get a blank look; sorry we forgot, so by the time 4th sandwich arrived everyone else was done long time ago. Missing sandwich is not a big deal, but dirty tables and unclean restrooms in a restaurant is asking for trouble. Its been 24-hours and no one in the family is sick, so we dodged a bullet..I guess. read more

Ordered at this location multiple times, the food is always correct and the portions are a good value for the price in my opinion. Everything tastes fresh and the employees are always working hard. read more

I first experienced Jersey Mike's at a work meeting and was hooked. Found this location that is close to my house and was so excited. My husband loves it! We signed up for the email club and get great useful coupons. I hate getting useless coupons...but I've used almost all of the ones I have received from here. The staff is friendly and the food is fresh. My new favorite thing is online ordering! I order online use my shore points if I have any and go in and it is ready! read more

There's a reason why Jersey Mike's doesn't get the attention other sub places get; it doesn't taste as great. The plus is that they slice your meats and cheese right in front of you. For instance, if you order turkey breast and provolone, they grab a big slab of turkey and start slicing it fresh for you. Same with the cheese. They don't have an expansive sauce menu and the "mike's way" dressing isn't great. Overall, I enjoyed my sub but it was not memorable. The staff here was excellent. I didn't catch his name but he was friendly and funny the whole time and I'd come back just because of him. He really gives this store a cool vibe. read more

If you want to pay a lot of money for a shredded lettuce sandwich, this place is for you! Also, if you have one of their coupons, you better show it before you even order because they tell you that they have already "rung you up" before your sandwich is completed and, therefore, will not accept the coupon. We also find the employees to be "moody" at the different times that we've been there. We will not be back after our last experience. read more

Unimpressive. I was looking for a catered meal and decided to test a sandwich to see if it was good or not. I basically got a vey basic sandwich: bread, lettuce, tomato, cheese and a stomach ache that followed. The staff was unfriendly, uncaring, no one cleaned the tables. Even the shift manager sat down for a break and brushed off the crumbs without a second thought that the dining area was filthy. I will never go back. What a let down. read more

The moment I walked in I was met with great attitude and everyone said hello. Was fast and the product was great! They store was clean and everyone had a positive attitude. The manager Ashley helped me out greatly with my order and questions. Would definitely come again and I recommend to anyone whose looking for fast, authentic products, great customer service and VERY filling food. read more

'll start off with, I absolutely LOVE Jersey Mike's!!! I have worked in the service industry for the last 20 years and the last 2 times I've been to this location 620 Hacienda Drive #103, Vista CA it has been the worst service!!! It's like the young guys who work there just hate their lives or something! I will not be going back to this location ever again! I'm not old by any means I'm only 37, I'm a very friendly person too and just don't get why this franchise owner hasn't done anything about this! I am not the only person who's felt this here! It'll bring this location down having rude, unhappy people working for you. Just some food for thought. read more

I normally like this place, but yesterday I got a sandwich 'Mike's way' that when I got home was a bunch of dough soaked in oil wrapped around meat. The wrapper was dripping oil when I took it out of the bag. I also stood at the counter for several minutes before anyone acknowledged I was there. One person just ignored me while the other was on the phone. Should have followed my instinct and gone to Rubios next door. read more

So disappointed!! We ordered online and the order was not ready. They then messed up 2 of the 4 sandwiches. Only 1 customer in the store. Come on, be better than 50%! read more

Sandwich was good but customer service was not. My husband and i walked in last night around 6:15 on Saturday 7/6 and were not greeted by any of the three employees standing there. They saw us enter and occasionally looked at us, but made sure to finish their entire conversation before asking what we wanted. I guess we are just used to entering a business that with positive employees that make the customer feel welcome. read more

Great service!! Our family is gluten free and they went out of their way to make sure the sandwiches were not cross-contaminated. The sandwiches tasted great. We will definitely be back. Thank you! read more

I'm so mad. How do you mess up one of the top selling sandwiches at your job. Literally it explains what goes on the freakin sandwich, overall this place is good when the guy with the tattoos is doing the sandwiches (I don't know his name). But jeez man if I wanted a dry sub I could've went to subway or chevron. Unacceptable! I hope you guys see this review and take notes from the tattoo guy. Rather try out the one on north river road instead read more

Hands down had the best experience I've had in a long time when it came to customer service! Dane, Jose, Kaleb and Blake were all completely patient and exceptionally helpful. My wife has a black pepper allergy and Dane was kind enough to disassemble the meat and cheese slicer and wipe everything down. They honestly went above and beyond for me and I couldn't thank them enough. Our sandwiches were superb as well! read more

I love the Philly with extra cheese and meat mikes way! My kids and wife get the cali club. 4 out of 5 times service is prime. Tonight the dude was just too much in a hurry for got extra cheese forgot bacon and I had to remind them, what was nice is that I forgot my coupon so called the wife and got the number they honored it. read more