1. Jess Waldrop

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Brandon, FL

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The Texture Room - Short length and very happy with it!

The Texture Room

4.3(37 reviews)
13.4 mi
$$

I have been a loyal client of the Texture room for 4 years, coming every 2 months for the last 2…read moreyears. My stylist was Chelsea. Apparently she left the salon between my last visit and this one. I took a half a day off of work, drove the 30+ minutes to the salon, only to be told Chelsea's not there anymore and I no longer have an appointment. No call, text, or email (all of which they have and have used in the past) telling me my appointment was canceled. No heads up that my stylist left and asking if I wanted to switch to another one. Nothing. The receptionist was polite and let me know the manager wasn't in but she would let her know to contact me. I received a call later saying they would try to get me in with another master stylist - but then they asked what services I was getting! Chelsea is a master stylist - we talk about what we want to do, she makes it happen. I don't want or need to know the name of the services it goes under - I just want it done. I have spent thousands of dollars at this salon between my haircuts and color, my daughter's haircuts and tinsel application, and purchasing products. For them to cancel my appointment with no communication and then to apparently have no information available about my normal processes is just too much. While the stylists are lovely, the management is terrible. Find a stylist at a different Aveda salon where they value their customers.

I was getting my hair cut here for the past 7 years by Chelsea who did excellent work. They were…read moreextremely rude when I tried to make an appointment with someone else. I guess they don't want long term clients anymore. Disappointed to say the least.

Photos
The Texture Room - Color, cut and style by Bibi

Color, cut and style by Bibi

The Texture Room - Eyebrows on fleek

Eyebrows on fleek

The Texture Room - Salon Entrance Window

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Salon Entrance Window

Jess Waldrop - makeupartists - Updated July 2026

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