I really enjoyed the care my children received before the change in management a short while back…read morebut since there has been big changes, I have noticed shift in quality of care. recently my child broke a bone and we needed the care team to coordinate with our medical in a timely fashion so my child could be properly treated by an orthopedic specialist. I was told that it would be handled by the next day but when I was told to expect a call or call them, It was impossible to get through to them for the durability of a week. prolong my child's ability to get his broken bone treated. when I left a voicemail expressing the urgency, I never received a call back nor any response or apology for dropping the ball when a child cared for by them had a broken bone. I eventually felt unsafe with them caring for my children and found a much better primary care physician who handled everything in just a day. which is also a previous physician that worked at stepping stone while under the previous management. if the management was still under the previous owners, the rating would be much higher.

My 4 month old baby has a flat head and a head preference. We got a recommendation for waypoint and…read morehave been seeing them for about 2 months on a weekly and every other week basis later. The staff is great and so helpful explaining things to me. They work really well with my baby regardless of how well rested he is. Scheduling and payment with insurance is easy. They also were happy to decrease frequency when we made progress and want to make sure that we're set developmentally before completing our time with them. My son probably loves this place the most since there are so many fun toys .

Extremely disappointing experience with Swedish Hospital pediatrics…read more I was billed twice for the same visit, which was a routine infant wellness appointment. One charge was around $320 for the wellness visit and another around $340 labeled as an outpatient visit for the exact same appointment. Previously, I was also charged separately for a 20 minute visit, which is not a short visit, and another longer visit. It felt like I was being billed by the minute without any clear explanation upfront. The breaking point was during a wellness visit when the doctor asked about a prior sinus issue and briefly checked it. That alone triggered a second charge. I was never informed that answering a question during the same appointment would result in additional billing. After multiple calls, they refused to correct it. This feels misleading and unacceptable. Parents should not be penalized for basic care during a scheduled visit. I have since switched providers to a practice that actually prioritizes patients over billing tactics. Take your loved ones somewhere else where they care about providing care more than ripping you off.

While we loved Dr. Obih, we only had a couple of appointments here before our old doctor opened up…read morehis own practice, so we switched back to him. We had positive experiences besides one appointment having a 30 minute delay.

We saw Staci Scott at Village Pediatrics for ADHD med management and genetic testing review…read more Unfortunately, it was a very disappointing experience with no useful recommendations. Our teen arrived unwell and we asked if she should wear a mask but were told no (headache, nausea, post-flu), mentioned it repeatedly, but there was no basic empathy or accommodation--no temp check, no relief suggestions, and loud talking continued despite requests for quiet. When our teen felt like vomiting and nearly passing out, the response felt dismissive. The appointment ended abruptly after Staci got upset, stormed out, and left us with no med plan or next steps. Our kid ended up throwing up in the waiting area with no follow-up help or call afterward. We own that our teen was moody (sick + ADHD), but we expected better de-escalation skills, empathy, and flexibility--especially from a specialist in teen ADHD. Lacked strong interpersonal skills and neurodiversity awareness in tough moments. Wouldn't recommend. Look at her google reviews as other families had a similar experience. Kristi the other nurse only works one day a week and the other one left. There's no other "medical" staff so you'll likely be stuck with Staci and no alternatives. We have never seen a single person there in the photo she has of her practice.

Finding Staci Scott and Village Pediatrics felt like the biggest relief of my life! While dealing…read morewith a very challenging medical situation for our oldest child, we previously had left 2 other practices because we felt that they couldn't meet our needs. It's not an exaggeration to say that Staci came through for us in the biggest way when we felt like we were drowning. She has continued to do so for nearly 10 years and for all four of our children. She always gets us in same day if needed, is punctual, spends a lot of time with us, and never makes us feel rushed. Staci responds to messages same day and gets refills in for us as quickly as humanly possible if I ever drop the ball. Staci has been tireless in her efforts to help us find answers to challenging medical issues, and she is always current on the latest research. She is kind and patient with my children, even on their hardest days. If you have a neurodivergent child, I cannot recommend Staci enough. The front office staff (Katelyn and Sara) are wonderful too. They know me and all of my children on a first name basis, and it feels like they bend over backwards to always help me whenever I am in a bind, whether it's trying to fit me into a very full schedule, get a message to Staci between appointments, deal with insurance, you name it. They are welcoming and kind to my children, and always try to help them find a favorite sticker, no matter how long it might take them to decide . On rare occasions when Staci is unavailable, we have seen other practitioners and have always been pleased with their care. The office is clean and warm and friendly, and feels like a comfortable and safe space to my children. My youngest is 2 and he recently started pretending that one of his cars is named Dr Staci. If one of his brothers has an appointment, he always wants to go too. All of my children would agree, Staci and Village Pediatrics feel like a part of our family in the best way possible.

I was there to get my medical marijuana card removed. I had misread my expiration date and needed…read moreto get in quickly. They got me in the next day! I also picked up some Turmeric to see if that will help me with inflammation and pain. I will return next year! Very friendly people there.

Great doctor! I appreciate the kind help for my CDL med cert! The office is very nice looking and…read morehave a good amount of support vitamins for purchase, the care was amazing as well!

My two kids have been with Allegro since 2008 and patient of Dr. Ginsberg exclusively. We found Dr…read more Ginsberg after my daughter's birth trauma and Dr. Ginsberg has been nothing but wonderful provider and listener. My now 6-foot-tall son is 19 years old and still see Dr. Ginsberg! Dr. Ginsberg is easily a 5 out of 5 stars provider, she cares about her patients. She treats her patients with so much respect that my two teens/young adult feels so safe with her. The billing department on the other hand is an absolute nightmare. First, the hold time is ridiculous, once connected, keep your fingers crossed that you are dealing with a staff member that is competent and compassionate and LISTENS! We've had some insurance challenges lately and been talking to the insurance company and then relaying messages back to Allegro since March of 2025. Have dealt with Denise, Lexi and Cassandra, all 3 pleasant and tried their best to help. Lisa, on the other hand is rude and incompetent. As another review mentioned, Lisa does not seem to care. From the get-go of her answering the call, she was telling me "Hold hold hold hold!!!!", "oh oh oh hang on", "let's get to one thing", "just answer my question". Then told me "I am putting you on hold" - all in 5 minutes or less. When I responded with "No, you don't even know what my question is", she said "I am putting you on hold anyway". Today, the office manager Radu called to extend their apology and explained that Lisa was perhaps trying to read the notes on my account? Perhaps, but there is certainly a civil way to tell the customer that. Although, based on other reviews mentioning Lisa in particular, this seems like a pattern of the "I just don't care" behavior. An employee represents the company, in the short 5 minutes conversation, Lisa made us feel unwelcome, unvalued.

I had an appointment today for my younger daughter's annual check-up follow-up at 1:50 PM, and my…read moreelder daughter's appointment was scheduled for 2:10 PM. It's now 2:30 PM, and we are still waiting to see the doctor. I had informed the office in advance that my daughter has swim lessons at 3:30 PM, but they still told me we would have to wait because the doctor is busy with other patients. This delay has been frustrating, especially when managing two kids' appointments back-to-back and other commitments. Timely appointments are important for families, and I hope the clinic can work on improving wait times.

AMAZING!!! We travel just so we can stay with Dr Anderson after we moved. She is worth it. As a mom…read moreI appreciate that she listened when I say there is something not right with my child.

All three of my kids have been seen at this practice for many years. My son had to be picked up…read morefrom school (sick and throwing up) the day of his 4 year check up. Upon calling the office they explained he wouldn't be able to receive his immunizations if he was throwing up and I'd be charged for rescheduling his appointment. Really?! I can understand being charged for a no show. Kids get sick, this is literally your business. I am taking our business elsewhere. Bye Woodville Peds. Won't miss your outdated exams rooms or your weird robotic answering system.

The doctors here are fantastic. Smart, caring, and just love kids. Unfortunately Allegro systems…read moreand policies make this a difficult experience. Refilling a prescription is an unclear process. They warn you not to call back or make multiple requests. They system says it will call you back to validate the request. However, that never happened. Twice. In the end, on two different instances, we had to bypass the online/IVR and just go right to the office to get help. It shouldn't be this hard, especially when the doctors are that good.

We tried them thinking a bigger clinic, we could have more resources as fast appointments buy they…read moreare still crowded so it is the same. In fact. They attend us just yhe same as any other adult clinic fast, to the point. They won't ask for more info or family/mother relationship impacting little children development. I understand their way; I guess they want to see as many customers/patients as they can. I want some more patience and time. Particularly from a nurse that wasn't that patient with our baby. They get scared if you are blunt. I first she was on a hurry. I beleive we all should before empathetic with children who are scared or don't understand what is happening. More nowadays that we've been quarentining. Also because they are still developing these kind of emotions in their brain. Doctors are friendly but again. I guess they have tons of work and don't spend time calmly with kid. I loved they are good and knowledgeable. Super friendly. I just wish they could take slowly and not just fast, fast because we must leave soon.

Dr. Natalie is a wonderful pediatrician--kind, highly knowledgeable, and genuinely personable with…read moreour baby. She is always happy to share every detail, communicates clearly, and makes sure all questions are answered. Her warm approach puts both parents and babies at ease, and we always leave appointments feeling confident and well supported.

They use assumptive language that charges you for every little thing and even with insurane it ends…read moreup being way too expensive.

I highly recommend Dr. Zhou. Knowledgable, intelligent with good bedside manners.read more

Dr. Zhou is absolutely incredible…read more  It's been about 1 months since my surgery and I cannot be any more pleased to have had him as my doctor/surgeon. He is thorough, caring, and extremely knowledgeable. After diagnosing my health issue, he came up with a game plan and made me feel cared throughout the process. The medical staff was very responsive, from scheduling, Insurance, and pre / post surgery appointments.   From the bottom of my heart, I could not be more grateful for the care I received from Dr. Zhou and his medical team.  TD

If your child has ASD, do not bring them here. Not only have I noticed weird looks while waiting in…read morethe lobby by some of the nurses.. but yesterday I took my daughter in to check on something, and it required a urine sample. My daughter is 5 and not fully potty trained, some basic research would tell you that this is very typical behavior in children with ASD, especially of her level. I say this because: Looks I can ignore, but one of the nurses had the audacity to walk into the room and say "A little old mom".. those exact words. With FULL confidence and little attitude. I immediately was shocked and when they came back to the room, I (as politely as I could) said I was going to take my daughter somewhere else and that it is extremely unprofessional (and rude!) to say something like that. She then tried to say "I'm sorry you feel that way" to which I said "no, you took a direct jab at me and that's not right. Especially as a nurse." I explained that my daughter is learning at her pace, her father and I ask/offer every single day (with much praise) to have her use the toilet, but we aren't going to force her.. that's more psychologically damaging than what we are currently doing. She did try to come and apologize as I was complaining to the front office, but the damage was done. I did my best to not raise my voice and even ended on a "I hope you have a good day" to everyone, like I did every single time I came in before that.. It was a younger pregnant lady, but she is well old enough to know better. So take that as you will, I HIGHLY do NOT recommend this pediatricians office to anyone, especially children on the spectrum. Thank you for reading.

We switched to Dr. Shlafer's office from Allegro due to the continued push of an Autism diagnosis…read morefor my 9mo old. Dr. Shlafer approaches his care to his patients with the understanding that all are unique and will meet certain milestones at different times (within a certain bell curve). I appreciate that he sees my child as an individual. He has a way of putting me at ease, I feel like I can breathe and am doing my best to support my child's health. Great pediatrician and wonderful staff.