Chris did an excellent job tinting the front side windows on my 2020 Acura RDX. I'm very pleased of the results. Leo the manager was very professional and nice!! He explained everything we needed to know and the process. The price we paid was worth it!! read more

What initially caught my attention with Jet Black Tints was their $399 promotional deal, which included free old tint removal and ceramic tint. It was a great offer, so I decided to give them a try. From the very beginning, Leo made the process quick and easy. I dropped my vehicle off at 9:00 AM to the Hayward location and received a text just a few hours later letting me know it was ready for pickup. I went in with an open mind and honestly wasn't expecting too much because I didn't want to set my expectations too high and be disappointed. When Leo brought my vehicle out, he explained that I shouldn't roll the windows down for 3-5 days and that I should allow the tint about three weeks to fully cure. When I first got into my vehicle, the front windshield was very hazy and difficult to see through. Since I understood that the tint was still curing--and this wasn't my first time having windows tinted--I figured it was part of the process and that it would eventually clear up. After giving it a few days and allowing my vehicle to sit in the sun to help expedite the curing process, the windshield did eventually clear up. However, I noticed that there were wrinkles along the corners, and all of the windows--including the back windows--had noticeable pockets of air bubbles throughout the film. I explained my frustration to my husband, and he reached out to customer service on our behalf. Our concerns were then forwarded to management, and that's when Raniyah stepped in. I have to give Raniyah a HUGE amount of credit. She was incredibly pleasant, understanding, and genuinely determined to make things right. She explained that the tint was covered by a lifetime warranty and assured me that the windows would be corrected. She also made sure that my vehicle would be taken care of by a master tint technician. A couple of days ago, I returned to have the tint redone and was once again greeted by Leo. I showed him the issues, and he was surprised to see how many air bubble pockets were throughout the windows. He reassured me that the master tinter would take care of everything. I emphasized that I wanted them to take their time and do it right, and I came back to pick up my vehicle once the work was completed. And let me tell you... WOW! My tints look absolutely immaculate and beautifully done! The difference is incredible, and I couldn't be happier with how they turned out. A BIG thank you to the entire Jet Black Tints team for listening to my concerns, standing behind your work, and making the situation right. Everyone I interacted with was professional, pleasant, and helpful throughout the process. A special thank you to Raniyah and Leo for making what could have been a frustrating experience feel completely hassle-free and efficient. And an extra thank you to the master tint technician for taking the time to make sure the job was done to perfection! Customer service really matters, and I appreciate that Jet Black Tints didn't just acknowledge the issue--they took care of it. I will definitely be back to have my sunroof tinted next! Thank you again, Jet Black Tints! I truly appreciate you making it right. read more

Something about this whole situation feels strange. I specifically asked in great detail and provided all of my car's information. I was told there would be no problem and was even told that I could go ahead and schedule an appointment. However, when I called today to book the appointment, they told me my car doesn't qualify. Is it because my car's windows are too small? Or is it because my car is too expensive, and they don't think it's suitable for such a low-cost window tint? I honestly don't understand. They couldn't give me a proper explanation--they just kept saying that my car doesn't qualify for the $99 promotion. read more

Jet Black Tint - Hayward - Car Window Tinting Near Me - Hayward, California

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I would not be returning here. Leo manages the place. He cannot take simple instructions, when I brought up the issue, he did not try to resolve the issue but tried to say I was lying about what I wanted. He wanted to charge me more. He then said the management will call me to refund my money and never got a call. Go elsewhere. I hope karma comes your way. read more

I made an appointment for 8am, I showed up at 7:45am. I was there till 8:45 and no body showed up. The day I made the appointment a customer in front of me asked for her money back. Bad service... I hate people who lie read more

Think you're getting a great deal? That's cute. It sounds amazing-right up until you actually show up. Suddenly, there are upcharges for tint percentage and quality, and apparently the "deal" forgot to mention your quarter windows...so go ahead and tack on another $140 for those. Oh, and if you have old tint? Surprise-that's another $200-$300. Would've been nice if that part made it into the fine print somewhere. Also, if you drive a stick shift, congratulations-you're now part of the service. They can't move your car, so you'll be sticking around longer than expected. And just when you think you're done, you're not. I had to come back because they couldn't figure out how to remove the rear third brake light. It wasn't exactly hidden treasure-in fact, it was pretty straightforward-but still something that should probably be in their skill set. To top it off, the job left a mess behind. Yes, my headliner is sagging, but a quick vacuum of the debris created during the work would've been the bare minimum. And look, I get it-slow days happen. But sleeping when a customer walks in? Not exactly a great first impression. Overall, just be ready: the "deal" is more of a starting suggestion than an actual price. read more

This place is a scam life time warranty because they keep making mistakes for a basic ceramic window tint. I got my rav 4 done and they said for their basic plan the darkest I would be able to get them tinted is 35%. After i was done another customer went in and had the same plan they said he could get 25%. I walked in there and asked the employee if its the same plan why is his 25% and mine only 35%? He then goes and says cause you have a SUV i wish they provided those details. They did a halfazz job on my small quarter window and i had to go back to get it redone i tried calling multiple times no one picked up or reached back to me. The employee was telling me to come in another time cause they're super busy and i explained to him i just came in and you guys first opened its the smallest window it doesn't take that long to do it... then he finally accepted my request. This place is a scam and dump go else where for better tints and service for the same price read more

Damage to my front dashboard and inside driver side door. And Leo still hasn't gotten back to me. Every window has a gap of clear at the top and customer service is a joke. Needing all my money back! And after up selling on the heat block grade. I don't think they did it! Go somewhere else! Posted the Yelp and Ahmad replied but had already spoken with me on the phone July 15th and said he'll get back to me. Now he's gotten back to me thru Yelp. Originally called me but hasn't called back. You're making YOU look like you really don't care. read more

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Needed some tinting on my new car windows and saw the Jet Black ad online for $129 for 5 windows which seemed pretty good. So clicked on the ad and made an appointment by phone for the Hayward location for the very same day. They have various upgrade options which were double and triple the quote. I still wanted just the basic $129 deal which was for their house ceramic tint. Also there was an up charge of $10 per window cos my windows didn't have frames, which wasn't mentioned on the ad nor when I booked the appointment on the phone. Anyway that was fine. Got the call about 5 hours later and went to pick it up. He told me they upgraded the rear windows tint for free which was nice. It's been a week and the tints look good and well done, so I'm quite pleased with the work. read more

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The customer service From start to finish was amazing. I spoke with one of the shop owners this morning and she scheduled me an appointment same day. I was literally only waiting for less than 2hours. I had some bubbles forming on my rear window and it was starting to become an eye sore. Again I called up Jet Black Tint, appointment scheduled, no super long waiting time =a job well done. I was told by JBT that their expertise in window tinting is great quality work guaranteed. I will definitely be back. 9/10 read more

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Terrible customer service. They promised they'd honor a 50% off discount for my next tints because of the poor experience I received the last time I was there. The lady only reached out to me after my 1-star review I posted previously. After they got Yelp to take down my review, she became unresponsive again - you can clearly see that she read my last text message. I've been following up since my previous message sent July 2025. Don't count on them honoring any of their promises. read more

Jet Black Tint - Hayward - Car Window Tinting Near Me - Hayward, California

Had my windows tinted on 4/17/26. Good experience from start to finish. The tint on my car looks amazing -- dark and clean on the back and sides, and the lighter heat‑resistant tint on the front and driver/passenger windows is flawless. The customer service was just as impressive; I was supposed to pick up my car at 4 PM. Although it took a bit longer than expected (I was supposed to pick up my car at 4 PM, but it was 5 PM). Friendly, professional, and truly focused on quality. They told me to leave my windows up for 3-5 days and not to park it in the garage so the bubbles will flatten out. I didn't see any bubbles....I'm very happy with the results and would recommend them. Leaving 4 stars for now. I'll check back in one month to let you know if it was worth it. Update as of 5/15/26: Bumping this up to 5 stars. We're just about at the 30‑day mark (5/17), and I said I'd report back on whether Jet Black was worth it--so here I am. Today was a bit warm, so I decided to really test the heat‑resistant tint. I left the windows up while the car was parked, and I have to say, it works. Normally, I'd need the air‑conditioner, but the inside of the car wasn't hot at all. And I stay hot. So, was Jet Black worth it? Absolutely. Thank you, Jet Black - The job was well worth it!! read more

Got the 5 window $99 tint, looks very good and they were quick too, barely took an hour

You can communicate with them and do the appointment online , by phone or even do walk-in. They will comply immediately. And they do informed you as to when your car will be done. They had my rear windshield tint removal and replacement. Different choices of shade from 5% to 50% of ceramic type. You have to wait though for an hour due to the removal of the old tint (with a fee). For me, i'd waited an extra hours cause they have to do a pre-cut on the tint. All is well, i had the 15% ceramic shade and ohhh! What a relief! My car thank me for it! Thanks Jet Black Tint! read more

Jet Black Tint - Hayward - Before the tint replacement - Car Window Tinting Near Me - Hayward, California

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if zero was an option. beware!!!! please listen. this place is by far the worst place. the dollar amount they give you is not accurate to the windows that they do. they are careless, leave a mess, and leave razor blades in your vehicle. yes! they left razor blades in our vehicle. and that vehicle was only 5 days old and came back looking like we had it for 5 years. inside had solution stains everywhere, razor blades left behind, the windows looked horrible. fast forward 5 days later, when they said i could roll down my windows. one of the windows had about a 5 millimeter gap from the top of the window and where the tint is, like they didn't even roll the window down because they got lazy. don't go here! if you go to a reliable place, you do not need lifetime warranty when done right, with good product the first time.!!!! also....... they do not have a manager, or "real" customer serivce agents. just basic human robots in a different country to book an appointment. i have been waiting for their so called managment to reach me, but apparently the manager is in a meeting all day, everyday. read more

Big thank you to Maamoon for being kind enough to answer all our questions, giving us a tour of the tints and explaining all the features. Thank you to Alexis for scheduling us same day and a morning appointment. Great staff and good business, highly recommend! Our tinting came out perfect, service was done same day. Feels like we got a new car! read more

Awesome service!!! Went here for the July 4th special that they were offering for tinting and glad I did. Maamoon was my service rep and he thoroughly explained all the details and went over the procedures to make sure I got the right needs for my van. Everything was quick and easy, but the best part was the look. Come to this spot and see Maamoon to get your tints done. read more

Laith at Jet Black Tint at Hayward was very knowledgeable and helpful during the process of choosing a tint for my car. The cost was an affordable deal and the install took about an hour. I appreciate the customer service and quality of work. Highly recommend. read more

Jet Black Tint - Hayward - Car Window Tinting Near Me - Hayward, California

Great experience. Taha did a great job! I was here on a Sunday and it was done, as promised, in two hours read more

Jet Black Tint - Hayward - Car Window Tinting Near Me - Hayward, California

Shout out to Momen (hope I'm spelling it right), he was the only one there on a Sunday morning but still got me in and out in only a few hours from start to finish. Tinted by Van all around for a great deal. Best part was I dropped my wallet and he found it for me. Definitely has my business! read more

Came in for some tint and left knowing they prioritize your best interest in mind. Definitely go ceramic with either Vortex or Xenith best for heat reduction and visibility. Pleasure doing business read more

This company is a scam. I ordered $99 static tint from this company in March 2025 and when it came in scuffed, damaged and cloudy, I called the company to report the problem. Katie the manager asked me to send her photos of the tint. She called me back and agreed that it was damaged and would send out a replacement. Months went by with no shipment, no updates. When I called again, they ignored me for MONTHS. I finally got a call back from Rania in APRIL 2026 (because Katie's a COWARD and was afraid to talk to me after lying to me). I got jerked around by this employee, saying they would send out the product and update me. Today, I get a phone call saying that they can't refund me because I'm past the refund policy even though they promised the product within 90 days of receiving the damaged product. This company is a bunch of lying scam artists. And for what? For a $100 product that they could have easily just refunded from day one. Don't trust them when they tell you they will send out your replacement product. They are just BUYING TIME so they can run the clock on your refund. And they're careful to only respond to you via phone so there's no trace of their communications, except thru their recorded line. THEY HAVE BEEN REPORTED TO THE BBB read more

Jet Black Tint - Hayward - Scuffed, cloudy and damaged!!! - Car Window Tinting Near Me - Hayward, California

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Alejandro took care of us and communicated everything well so there was no confusion. The tint job all around was great!

I'm writing this, as i sit in their waiting room for my car to be finished. I set and attended my appointment on 03/21 @ 12:30pm. I dropped it off and was told that the tint service will be completed 2-3 hours later (2-3:30pm) Great. I called around that time to check if my car is ready for pick up. The customer service number is their online call center, and so Chance said he would call this location to check on a status update. He called back 10 minutes later saying that shop will need until 6:30 to complete the service as part of my windows "were hand cut" so i said okay maybe it's a little hard because of the convertible aspect of my vehicle. 6:30pm goes by, i call the shop because I haven't been contacted if it's ready or not. It's not ready again, will need until 8:30pm. Okay fine. Then 8:30, im at the parking lot of the shop. We checked in and only my quarter doors & back windshield of my coupe vehicle has only been done. I my main doors were still not finished. It has now been 8 hours and I realized, not once has the shop reached out to me. I have been calling to get my own updates because at this point, it seemed communication was not a standard. Patiently, I said okay. What can I do at this point, the car is not done. It's been 8 hours, no communication or update UNLESS I reached out. I've already paid $265. Day 2, I last minute requested for a half day at work since I was told to come in between 10am-4pm at the shop to complete my 2 doors and it should take 30 minutes. I arrived around 3:30-3:45pm. I walked in 3 males were also sitting in the waiting room, one was sleeping as he waits which is funny because now that im writing this, I see why the quality of the couch is amazing - service takes a long time. Anyways, Naseen greeted us and I told him the situation and that I am here to drop off my car to finish up yesterday's work. I requested kindly for them to give me a call when they start working on my car just so I know when to be around the area and wait for the 30min that I was told that service would be fully complete. Nothing. So of course I reached out again at 5pm to their call center customer service and spoke to Chance again (super nice and professional worker btw). He reached out to shop and asked for details. The service hasnt started for my car. The estimated time for completion would 6:30pm as stated and confirmed by the shop through Chance. I'm here now, on the comfortable couch, since 7:30. I had errands to run and arrived one hour later than the 6:30 estimated time. I figured - they haven't called therefore I assumed it's not ready. My partner and I asked, if it was finished. The guys in the back said 20 minutes wait. I started writing this review 5-10minutes after that as I wait- im frustrated. It's been 35 minutes now. Another delay. I am very disappointed with my experience here. I'm not the type to ask for discounts or to review but this inconvenience, due to lack of communication, is very very frustrating and disappointing. They're nice but maybe that's on over compensation? Idk. 8:20 - car finally finished, and this review is also finished. read more

We went in to get quotes for 2 cars & was able to get one of the cars tinted today. The 2nd car will be done tomorrow. Great service and price. TJ was great at explaining the different options, pricing and benefits. He was patient and made sure that my family understood everything he was saying. Everything went smooth. Would definitely recommend his services to anyone who needs window tinting. Thanks TJ & staff :) read more

Jet Black Tint - Hayward - Window tint job :) - Car Window Tinting Near Me - Hayward, California

I've been a loyal customer of Jet Black for several years, bringing in three different vehicles for service. The quality of their work has always been great, but over the past few years, their customer service and pricing practices have become unacceptable. My most recent visit for my fourth vehicle was the final straw. It's a classic bait-and-switch. They quote one price over the phone or through Yelp, but then try to charge a higher price once you're at the shop. The excuse they give is that they're adding sales tax. This is a deliberate lie. There is NO sales tax on services in California. Furthermore, if you check out on their website, there is no tax charge. This time, I was dealing with who I believe to be the owner of the Redwood City franchise who said he was covering the Hayward location for the day. I asked for the same price I had paid just two weeks prior for my other Model Y. He quoted me an extra $20, which was already frustrating, but then he tried to add the fraudulent sales tax at the very end. The lack of integrity was the final straw. This deceptive practice is not just a mistake; it's a scam that preys on customers. Upfront and honest pricing is the foundation of repeat business. By engaging in these bait-and-switch tactics, Jet Black has lost a loyal, repeat customer. There are plenty of other reputable shops in the area that don't do this BS. I'll no longer be recommending this business and feel terrible for any other customer who has been misled by their pricing. Highly urge people to consider going somewhere else. Why trust them with your expensive vehicle if right off the bat they are already trying to deceive you? read more

The staff member we talked to was nice, but we only needed our front windows tinted and it took over 3 1/2 hours. For 2 windows? Ridiculous. We dropped off at 10:30 am, let them know we had work and the latest we can get it is 2...it's currently 2:15 and still waiting. I would've been down to pay more if that meant I'd get it out on time. Planned on coming back for a repair on our other tints but we'll be looking elsewhere. Thank you, but never again. read more

I recently got my whole car tinted last time. I called left a voice mail. There's still some air pockets in the windshield that still irks me from time to time because it's still noticeable. I eventually gave up trying to contact them but it's there. I went there also recently for a single window. The representative that was working that had an attitude didn't want or sound like he wanted to help or want any business or at this location. I asked for a price he gave be a ball park estimate I told him what I wanted he still didn't know the price. So whoever was working on 5/26/2026 this review is for you. I'll look for other places that don't feel like they don't want to work or be there to help people with what they need. I've been coming here for years two cars spent more than $1,000 here but not no more because of yesterday interaction. Duces it was somewhat kind of alright meh doing business with y'all. read more

Great service under new management. Taha is the man. Took care of me even I didn't have an appointment and honored my Groupon purchase with no flaws. My windows were done professionally (no bubbles). I will go back to them for my next vehicle. I highly recommend JBI Hayward..Taha will take care of you. read more

I don't usually do reviews, but the quality of the tint and the overall customer service here didn't leave much to be desired. Took my vehicle here for a full tint (fully entrusting that they would do a great job, they had my car for over 6 hrs, so one would assume....). I was so excited to pick up my car that it completely slipped my mind to do a quick quality check until I got home. After giving the vehicle a full inspection, I realized they broke one of the brackets on the hatch, damaged the rear hatch sunshade, and left a scratch on the rear right side of my car door! (my guess is that they were in a hurry and yanked the sunshade off, when it clearly just clips in place, and is easily removeable with very little force) The tint wasn't even fully installed on the rear windshield, it looked like they just slapped it on, and the tint wasn't even touching around the entire parameter of the window, every single edge was peeled up. Also, whoever was installing the tint and sat in the front driver side left a huge grease mark on my light tan leather seat. (luckily I was able to scrub it off) Seriously, is there no quality control here? Did they skip that process where a supervisor or manager performs an inspection to ensure that a job is done properly prior to releasing the vehicle back to the owner??? Needless to say, being pretty pissed off is an understatement. After having called the 888# and speaking to Katie quite a few times over the course of 3-4 weeks, it went from her initially being apologetic and saying they will cover the damages and to allow them the opportunity to correct their mistake and have the tint redone (literally every single window had multiple bubbles/flaws, the rear window was peeling off around all of the edges and the entire vehicle needed to be completely redone. I had gotten tint previously done and made sure to allow time for it to cure, did not turn on the A/C or defroster, open the windows, etc.). I had to call them again because the quality of the tint the second time around was still not acceptable (smudge marks literally on almost the entire parameter of the windshield, along with the tint film being warped in various spots). Left a message because they didn't pick up, waited a week and they never called me back. Was finally able to get a hold of them, and what turned into reassuring me that we would find resolution, now turned into them no longer taking any accountability for the damages incurred while my vehicle was in their possession. So the scratch on the side of my car that just showed up out of nowhere, and the damaged interior are now "my problem". Classic stonewalling. I've taken my previous vehicle here to be tinted roughly 3-4 years ago and it was a fairly good experience, a 99.9% perfect tint job, which is why I chose to return, despite reading the recent horrible reviews. Maybe this location is under new management, and the quality of the service has diminished extensively?? Whatever the case, it's just not worth the hassle. I definitely wouldn't ever continue doing business with a company that clearly does not stand behind their work. (Their "lifetime warranty" is a complete joke) I cannot, in good faith, see myself recommending this place to anyone, unless you don't mind wasting your money for a crappy tint job, that may or may not come with potential damages to your vehicle. But if you consider yourself a risk taker and you do decide to give it a go anyway, make sure you take plenty of photos and a video of your entire vehicle, so if they damage something and try to avoid admitting to any fault, at least you'll have yourself some "insurance". (Yes, it is truly sad that it has come to this, but just read the many other reviews with damages to their vehicles) Whoever they have working there are extremely careless, some proper training with their staff and how to be respectful of other people's property might be a good start. Seriously though, what in the F?! Just like, seriously, do NOT get your tint done here. After having to go back 3 times for them to get it somewhat decent, I still do not feel like it was worth the money spent. Not to mention the time spent having to reach out and explain the situation, and the numerous phone calls just to reach some sort of somewhat acceptable resolution. Having to deal with this was far too exhausting and a total waste of time. Do yourself a favor and spend your hard earned money elsewhere. I would also like to mention that the 3rd time I returned for them to fix the tint, there were 3 other parties within an hour who came in to report an issue with their tint. I mean, seriously...... read more

I ended up paying 4 times more than I was originally quoted and didn't even get ceramic tint! And they even left a bubble on my left rear window and slapped stickers on the inside of my car that had permanent adhesive! I had to buy goo gone to get them off! Don't Go Here! read more

This guys did a super job. Very knowledgeable, I was greeted and helped right away. Very fast and efficient. I highly recommend this place!!! read more

If I could I would do -5 stars. I took my car in on Sunday. Quoted me $600 for all windows excluding windshield. And it came back with wrinkles and scratches everywhere. I took it back and they re did the job today on Tuesday and I think it came back even worse. I do not recommend the Hayward location whatsoever. read more

Shady bait and switch sales tactics. They lure you in with attractive prices only to tell you that tint is essentially worthless and offers no heat or UV protection. The prices quickly balloon up from there. With tint that offers real protection you are looking at $200-$300 more than what you thought you were going to pay If you are a fan of up front transparent pricing I would suggest going elsewhere read more

They were very informative during the consultation and helped me choose which tint I preferred. They do great work and offer a lifetime warranty. I highly recommend! read more

I came in today meeting Alejandro and it was a 10/10 service! I found Jet Black Tints & Glass from my best friend's dad who also got his truck tinted. I requested for a 50% windshield , 35% front half, & 5% back half. They did a great & fast job doing my car! Although there were 2 cars ahead of mine, they managed to be as precise and efficient as they can. Alejandro is a great salesman and really helped me out, even helping me understand the basics of tint. Def recommend this place if you want to get your car tinted. read more

My hats off to Jet Black Tint & Glass in Hayward! Allissa once again took care of my vehicle. They definitely live by their lifetime warranty and guaranteed work. I had some barely noticeable bubbles that I honestly would have been fine with but Allissa had them re-done and aside from this, my other reason for returning was to get my front window ceramic tinted to help with the heat as Summer approaches. Honestly, my fellow Yelpers, I don't know of another shop that provides the level of service that they do. I will definitely be using them for future services and will recommend them to anyone that asks me for a reputable tint shop in the East Bay. Allissa, I appreciate you and your level of dedication to your craft and quality of work! Kudos to you and your Team! read more

Jet Black Tint - Hayward - Front Window. - Car Window Tinting Near Me - Hayward, California

Update on vehicle. The tint on my brake lights all began heavily pealing and I had to be remove it. The tint was placed on so poorly that it came off with the lightest pull. It was like pulling sticky note off a piece up paper. So now they still won't refund me keep trying to do business with me after already ripping me off for the horrible job they did. read more

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Very amazing customer service and are good people. Will get the job done fast and good quality. Will recommend to anyone trying to get their tints done! read more

Jet Black Tint - Hayward - Car Window Tinting Near Me - Hayward, California

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Shereen and wassim took real good care the quality was good and done pretty fast highly recommend