Albert is the BEST plumber that I have used for any plumbing work ever. We had clogged sewer drain line. It was not simple. Everything was clogged in the house. Everything was clogged to the sewer. Albert not only is a great guy, he is very logical and has an engineering mind. He did not give me an estimate that was pulled out of his rear end. He is honest and logical and explained the whole process step by step and was very honest about time and money. The man is a one of a kind GEM! read more

I work in a large and old 1889 building that of course, had plumbing added after it was long built. Over the last one hundred plus years, many plumbers have worked on issues with the plumbing. When we heard about Jet Plumbing and met the owner, Albert we were very impressed with his broad range of knowledge and experience. To date, he has been thorough, accurate, and adept at problem solving. We would recommend him and his company for any plumbing job, large or small. read more

Owner drunk texted me(just assuming the drunk part, it was a rambling, insulting text) and basically said I wasn't worthy of his services. We had just put in a yurt as phase 1 of living on the property, and I was needing to bring water to it from our water meter. Now, 2 years later, we have a wonderful home and 9 acres and another plumber is getting our remodeling jobs. Only gave 1 star because I couldn't give 0. read more

Needed a local plumber and found Jet Plumbing online where own's profile highlighted his military service and accomplishments. Having, myself, retired from the Army, I called Jet Plumbing, and after explaining my plumbing requirement the owner informed me that required a $100 payment for "travel", in addition to any part and labor to perform the job. Since I live less than 20 minutes from his Port Townsend location I felt that his $100 "travel" charge was unreasonable, and therefore declined his services. read more

Albert answered his phone. He showed up as planned. He sussed out the problems with a toilet leak and installed new sink fixtures. He knew what he was doing. He was easy to talk with, careful and efficient. I will be calling him for future projects and repairs. read more

I've had Al out 3 times and each time he was exceptional. The first time was to install a water shut off valve, the second was to install a PRV and lastly to replace the water valves for our washer & dryer. Each time he was responsive, fairly priced, and honest. He even replaced the W/D valves within an hour of us calling him (they began leaking). I strongly recommend him! read more

Albert was extremely patient and thorough when installing a water heater for my Mom. The job proved to be more challenging than anticipated and he did an excellent job. He left the area tidy and clean. read more

Albert installed two faucets, a water purifying system, and a new dishwasher in our remodeled kitchen. As with all jobs like this, things weren't as easy as it sounds, but Albert found solutions and did a great job with the project. He was fair about pricing and is a great guy. He clearly takes pride in his workmanship and we benefited from that! (Port Townsend) read more

The value in having a talented, hard working, and incredibly nice plumber on speed dial is priceless. I am too mortified to say what happened to my downstairs plumbing, but it ruined my basement, and the stress was unbearable. This sounds like an exaggeration, but it's not. One phone call to Al at Jet Plumbing and my life began to turn around. He found the issue and fixed it. He's the real deal. I will call him again for plumbing services - and I recommend him to anyone looking for a plumber in Port Townsend, WA or anywhere in Jefferson County, WA, without reservation. Add Jet Plumbing and Heating's number in your phone (360) 302-6861 under "Plumber (and a Saint)." read more

Al did a terrific job installing our new sink, faucet and disposal. Was very easy to schedule and work with. Highly recommend!

Al quickly responded to my request to problem solve a water leak problem. He is very professional and thinks out of the box to come up with potential solutions. I intend to use him for my project and can't imagine that I won't be very pleased with the quality of his work. Will report back upon completion! read more

Arrived within a half hour of calling . He did a quick and efficient job Much appreciated

Had a failed sump pump and flooded crawl space. He came out on very short notice, replaced the pump and got me going. Excellent work and service orientated. Would use again! read more

I was at first very impressed with Albert calling me back on Saturday night. He said he could fix the gushing tub faucet on Monday first thing, and I replied that I would move my work schedule that day to accommodate him. Then he texted me at 6:30 on Sunday morning, and then arrived before I was awake. He did not call, which would have wakened me. His text reply to my apologetic calls and texts was snotty, saying I was trying to "jump in line." The fact is I would have been up at 4 am on Sunday if that is when he had said he would be there. He told me to expect him *Monday,* and now refuses to come, and blames me for his mistake. read more

AL answered my contact request immediately. Within a few days of my asking him to do the work he provided me with detailed notes on my problem. He also texted with me back and forth as we settled on options and the final solution. This managed my expectations and I was able to purchase the hardware I wanted prior to the job.. When on site he worked diligently, kept me informed, and cleaned up. Problem solved. I witnessed and experienced his skill, ethical integrity and perseverance. read more

Albert was so fantastic to work with. My tenants loved him. He's no nonsense and old school. I've had other plumbers out before who did a quick fix but it didn't last. Albert immediately addressed the heart of the issue. I'm thrilled to finally find an expert who can deal with all my plumbing needs. read more

Had an unexpected issue with toilet. Al quoted the repair costs, was there within a couple hours. Was a bit more complicated than I told him, he fixed it, and stuck to his original quote. Great plumber, super customer service. read more

Trying to find a plumber this time of year? Most businesses were booked out past the end of the month or charging $300 an hour for emergency services and no one was listening to my distress. I had a plugged garbage disposal which had disconnected itself from the system and backed up into the bathroom on the weekend of moving into my new house. Al called me on Monday and was there Tuesday morning. He immediately took charge, rerouting my plumbing under the sink which had been done improperly, unclogged everything and added small, minor but essential pieces and repairs while explaining everything he was doing and why. He didn't stop there. He checked the whole system including the hot water heater and washer/dryer and talked to me about winterizing my home. Someone was looking out for me and it was Al at Jet Plumbing a very honest and reasonably priced man. I did not know they made people like him anymore. Why would I or anyone call someone else for their plumbing needs? read more

Asked for an estimate to install a booster pump. Since we are plumbing clueless, our neighbor offered to come hear the recommendations for what we needed. He asked why something was needed, the guy blew up that if we knew so much, just do it ourselves and stormed off. read more

We are so happy and relieved! He came out 3 days sooner than any other company. We had a terrible leak and no one but Jet's cared. He was right on time, friendly, and professional. We're only calling Jet's from now on. Thank you so much! read more

If I could give this gentleman a hundred stars I would! He fixed a DIY disaster under my kitchen sink. What started with a leaking faucet ended with PVC hot water line so old and brittle it snapped and the entire hot water tank was emptied onto my floor before I could get to the heater and turn off the water supply. I call Jet P&H and left a brief message, Albert returned my call within a few minutes, made sure I had turned off the water & heat to the tank and set up an appointment for the next morning. Later he called back and said he had to pick up supplies at Home Depot and offered to bring a faucet with him in case he couldn't fix mine. I was so happy about this as the faucet was beyond repair and I hated the only suitable replacement I could find in town. Through pictures he sent me I was able to pick one I liked and he brought it with him! How's that for service? Albert quickly explained what he was going to do and got to work. He installed new pipe and fittings under the sink and all went well until the old soap dispenser would not come out! The thing was solid metal and firmly rusted. After seeing him wrestling with it for a while I said it was okay to leave it but the new gear came with a soap dispenser and Albert was determined. So, after trying everything else he had to saw through it... from above, as there was no room underneath! The entire time he was super careful not to damage the sink. So an estimated job of two hours turned into three BUT Albert did not charge me for the hour it took to saw or the two blades he wore out! All is well now. Faucet and soap dispenser look and work great. To cap it all off, when he went to turn on the water to the water heater he noticed a ground wire that wasn't properly attached, grabbed a tool and fixed it! He gave me sound advice on a lot of things that need to be taken care of and he will be the one I call when I am ready to do some improvements. read more

I didn't know who to call to get my water turned on so I went to yelp and called two plumbers who had good reviews. Albert was the first to call and he came right over. He got water going in my new construction project and now I can tell the tile guy we have water now. Albert was so helpful and accommodating. He knew exactly what to do and was very efficient. I will definitely call him again! read more

Removed my bathroom vanity. All went well except he left a 2 inch hole from the process with no intentions to fix it. Now it's on me to patch it before we install our new vanity. Unprofessional! read more