Late to post this, but Eric's Shuttle Service took us to San Jose Airport in the wee hours of the…read moremorning on a weekend in August. He followed up with us, after our first contact, then contacted us day before to review and confirm arrangements. He had excellent communication with us, was quite personable, and punctual. The shuttle/vehicle was immaculate, and we got to our destination safely. We were very impressed & extremely thankful for Eric & his shuttle service. Hope he & his business continue to prosper.

On time, professional and courteous. All the things you could want in a shuttle service!…read more Used them a few times. Definitely will use them again.

DO NOT USE THIS SHUTTLE SERVICE EVER!…read more Felt trapped, pushed, and shaken -- never again I used this company in Aug 2025 from the SJC taxi/shuttle stand for a quick two stop trip to Sunnyvale during a business trip. The driver said the trip would be "about $65" for the first stop but there was no meter running and no posted rate sheet in the van. When I asked to continue from the food pickup to my hotel a few minutes away, he suddenly demanded $20 more and started becoming aggressive. I said I'd pay the lawful fare (meter or authorized rate sheet) and asked to see the pricing sheet, since none was posted. The $20 extra that he came up with off the top of his head for an extra few mins of driving seemed suspicious and made me wonder if even the $65 was accurate (Lyft had quoted me $29 for the same trip to the first stop just minutes before I got into the shuttle). Things escalated fast. The driver raised his voice, blocked my access to the door of the van so I couldn't get out, and refused to give back my luggage unless I agreed to his price (which is grand theft felony for items over $950 since drivers cannot hold luggage hostage EVEN if a passenger does not pay). After he let me leave the vehicle, I said "excuse me" (since he was blocking the van door) and reached toward the door/compartment to take my bag. He then grabbed/locked my arm and shoved me back hard from the vehicle! I felt unsafe and trapped with expensive work and personal equipment in that luggage, so I yelled at bystanders to call 911 and did so myself. Several Sunnyvale PD officers arrived and de-escalated the situation. Even with police there, the driver couldn't show a meter or couldn't produce an approved rate sheet validating his $65 or $20 fare quotes. He pulled up a "taxi meter rates" PDF on his phone to show the police, but he'd never used a meter. Later, when I paid the $65 by phone to the company to settle and move on, the company still wouldn't send a proper itemized invoice (no pickup/drop addresses, no rate calculation) even after multiple emails requesting the rate sheet that shows $65 as the authorized flat rate from SJC to this area of Sunnyvale. I've disputed the charge with my card issuer who reviewed the case and credited it back to me. This wasn't a simple "fare disagreement." In my experience, the driver used my luggage as leverage and got physical when I tried to retrieve it. I've provided video of the incident to the airport's ground transportation office, and requested an investigation. Bottom line: I left this ride shaken and furious. If you care about safety, transparency, and lawful pricing, avoid A1 Classic and choose literally any alternative (rideshare or a taxi that actually runs a meter or follows a legal airport filed flat rate). This is totally a scammy company that quotes illegal price rates and has drivers who will threaten, push you, arm lock you and hold your luggage hostage if they feel like you won't pay them. The funny thing is that this was a work trip, so my company would be paying the fare so this entire fare dispute issue was just in the driver's head and he very quickly and incorrectly assumed I was not going to pay, when instead I was simply raising some suspicions of how he randomly arrived at the $20 extra fare for a few mins extra driving. But fare dispute is one thing - thinking you can threaten, block the exit from the van, shove, arm lock and hold hostage luggage until payment is received is an entirely different matter! Note that there is another review with this same driver making another passenger feel unsafe and getting aggressive. ------- Editing my review to leave this note to reply to this shady company's management reply below. My reply to management: - It is simply illegal for a taxi or shuttle service from the airport to tell the passenger a price (such as a flat rate) that is invalid to begin with (which cannot be corroborated with a rate sheet at the destination) and then demand the passenger to pay. For example, they cannot say "price will be $2,000" and then demand that you pay because you continued the journey. - There is no requirement for passengers to mention further stops. Note, the company reply was left on Aug 29, 2025: "I respect you as a customer but how much lie you can say. You were told the price before you entered the van for one stop and you never mentioned the second stop. You gave the address to the first stop and how will the driver know you want another stop. If you are getting a cheaper price from Lyft why didn't you take it and why did you come in the taxi line. Why didn't you ask for a rate sheet before you left the airport. The police found that your at fault because you were cussing and pushing my driver I have the video. You paid over the phone and still blaming the company. No body forced you to pay you called us as the driver left empty handed after waiting 2 hours. Thank you so much and have a nice day."

I highly recommend this reliable professional and courteous service Kumar overall made the service…read morewe will be using their services again thanks Kumar

An odd review this one considering I didn't use them... To explain, I have a neighbor and close…read morefriend who's not a yelper and needed a driver for about 6 hours to get up and back the the bay this week. I furnished him with a few recommendations based on my usual research of which MyBlackCar was one... Bob just reported back to me and I quote ' I ended up with the My black car guy, the owner,and very satisfied'.. Bob is a sound judge of character and doesn't hold back so this is as close to a glowing reference as I would expect... Thank you for taking care of Bob and thanks to the Yelp community for guiding me to this recommendation ..

The previous two years that I've used My Black Car have been AWESOME. Nick was the driver and took…read moreme wherever I wanted to go. Never had issues with helping me with my scooter, etc. I was quite generous with my tips. This year, I booked car/driver for 8/8-8/12. Spoke with Vince about dates and what I wanted to do. He mentioned it was car show week and that Nick was tied up. NEVER advised me to call another company or that they couldn't/wouldn't help me. He did confirm airport pick up and drop off. I had contacted Vince a few more times to confirm the other dates. Again, he never hinted there were issues. He just stopped replying UNTIL I advised him that I was going to cancel. THEN he immediately responded with "sorry for the trouble". My issues are: I'm handicapped and he knows that - would they have stranded me at the airport, stranded me at Monterey Bay Plaza and Spa with no way to get around, expected me to find other transportation and then happily let/expect them to take me to the airport when I departed. Now I have credits with the hotel and airline. It takes me awhile to plan things and I was really looking forward to enjoying a ocean and wildlife fix. I would have changed my travel dates if I had any idea there were issues. I'm extremely disappointed in the lack of honesty and customer service that Vince displayed to me as a returning customer.

I could have called an Uber or Lyft, but I really wanted to have my ride confirmed. Not only did…read morethey confirm the night prior,the driver arrived right as scheduled (5:30 AM) and patiently waited because I'm typically 5-10 min late. The driver was pleasant, safe, and courteous. I will call them again!

Any parents looking for a safe, reliable ride for their student, I absolutely recommend them. Very…read morefriendly and hassle free. They picked her up directly from her dorm in a clearly marked car. When my daughters flight was canceled they were not hesitant to reschedule and were able to pick her up for me. As a parent hundreds of miles away this definitely made things easier for me. I was able to make all accommodations myself. Thank you so much! We look forward to many trips in the future.

I made a last minute SOS call the night before Thanksgiving for a crack of dawn, 415 pick up…read more Dispatcher Dennis answered the call. He assured me - do not worry, we will find you a driver and he will show up. Sure enough -he made his promise good. With such short notice for a major holiday, he showed up and drove me himself! He gave me a call back the night before to let me know what was going on, he gave me a 30 min heads up call in the morning, and he even showed up a little EARLY at that ungodly hour. He was professional, engaging, interesting, and all in all wonderful. I was very, very worried reading reviews about all the taxi services in the Monterey area- they were dismal at best. I was so lucky to find Dennis at Central Coast Cab! HIGHLY recommend!

Wanted to give a big thanks to Cathy of the Central Coast Cab Co…read more The other day she transported my 94 year old mother from Forest Hill in Pacific Grove over to the Hartnell Medical Center in Monterey and back. Mom's in a wheelchair these days and needs additional care and attention in outings like this. Cathy was very friendly and most helpful in seeing to moms needs and stayed with her and comforted her during this difficult adventure. None of this was easy during the Covid-19 pandemic. We're happy customers and will be calling on Central Coast again!

We had such a lovely time at the Steinbeck House Mother's Day Tea. The service was exceptional, and…read moreknowing that the staff are all volunteers made the experience even more special. Everyone was so warm, attentive, and welcoming. The food and tea were absolutely excellent -- beautifully prepared and delicious. And of course, the house itself is charming, with gorgeous table settings that made the afternoon feel elegant and memorable. Everything was done with such care and attention to detail. A wonderful way to celebrate Mother's Day!

My wife and I had an amazing lunch on Thursday for our anniversary. The food is always terrific and…read morechanges monthly. Our server told us about the free monthly tours which included all three floors of the house and one was this Saturday, today. The tour was great and there was so much information on John Steinbeck and the history of the Salinas area. Our tour guide was John and he did a terrific job and had so many personal stories that he added into the conversation. Probably from over 12 years experience and knowledge of Steinbeck. Highly recommend and chicken mushroom crepe is hard to beat. Thank you and we can't wait to be back!

Ruben's airport shuttle provided service for a large group staying at secret Garden. They provided…read moretwo vans to shuttle groups to land of medicine Buddha also to Capitola Beach. They're on time with shuttle every 30 minutes.very helpful with our gear. very friendly drivers! Highly recommend !

Ruben was amazing ... went inside the airport to safely locate and help my 82yo mother get her…read morebaggage. (Even asked fora photo of her so he knew what she looked like) Drove her back to Capitola village - basically ran some errands with her before helping her settle in to her hotel!! And he's her news best friend !!

Have had the best experience with our driver Juan Antonio R. Very respectful, welcoming and just…read morehas a good vibe overall when he took our team to there games.

We booked two buses from Discovery Charter for a big group event and came away incredibly impressed…read morewith the whole operation. From scheduling, to contracts, to route logistics, to the actual quality/cleanliness of the buses, to the friendliness and professionalism of the drivers! Pat in the main office is so responsive, helpful and friendly in her interactions. We had a wonderful time and wouldn't consider using anyone else if a future event in the Monterey area requires transportation needs.

Limo Stop, thanks for paying the big bucks for the Google keywords that made finding this place…read moreeasy. Once we realized the night before flying home that we had no ride we got on the iPhone and Googled from Spain right before a Flamenco show. Seeing they offered online rate estimates and online instant booking 8 hours in advance made this super easy for us. I was booked and confirmed before the show even started. Cost: $79 + tax + 15% tip made it about $100 to our door from SFO to SJ. Compare that to having to hustle the luggage into the taxi line and paying more like $130 + tip with a cab... instead we had a swank black town car with a friendly driver pick us up at baggage claim. Easy peasy. Multiple web addresses: limostop.com and also sanjoselimousine.com.

This company is based out of burlingame, although they have lots of different local numbers all…read moreover the bay area. They have quoted me the lowest price I've found to SFO from Santa Clara and Sunnyvale, $78. The girl who has answered the phone the majority of the times I've called has been kind of cold, but that's ok. Cheap is preferable to perfect service, sometimes. One other company that was trying to bid for our corporate account mentioned that M&M limo has had their permit to operate revoked, and directed me to this website: http://docs.cpuc.ca.gov/tmis/det_PSG0016307.htm the ironic thing is, that other company's permit is now suspended. What's a girl to do? I hope none of my bosses die on the way to the airport. sheesh.

Amazing Perfect Travel Agent/Host for gamblers. No one's better than Gamblers Express!read more

BEST EXPERIENCE EVER! Went to Harrah's / North Kansas City Dec 8th 2017. David and Rocio took…read moreexceptional care of every detail of my trip and treated me like a VIP......... All my "fun" trips with be with the Collins team