I'm a fan of the pizza, especially with Turbo Crust. The deep dish is awesome, but when I get it I find it to he very filling after 2 squares...so I usually order rounds. This store has been around the neighborhood a while, and STILL DOESN'T HAVE ONLINE ORDERING. It's ridiculous at this point. "Coming Soon" my ass. It bothers me alot, because I would rather skip the lifeless cyborgs of people taking your order and just order it myself. Not only do they sound unpleasant 95% of the time, but they hardly ever repeat your order back to you. That needs to be done ALWAYS. I shouldn't have to ask, and I expect to be right when I pick it up. I'm sure I will have a problem with that soon. Pizza is great, but the customer service sucks shit. read more

As a Westlake resident, I have tried every pizza place in the city. This is one of my favorites, by far. I really like their salads, they are full of ingredients and above par in comparison to other pizza places. By the way, for $1 you can add extra chicken to them too. I don't even like extra meat, but for $1, I can't resist. I think their pizza is just delish. It's made with a thicker crust than most, but don't let that scare you away if your into thin crust normally. There is something special about this pie, please try. Also, for free you can add 'turbo' to your crust (or any other flavor you want). It is garlic, butter and parmesan flavored crust and is not overwhelming at all, just a hint of extra flavors. Crazy sh*t is.... at lunch you can get two slices or pie and a 20 oz of soda for $4. So bad (for you), yet so good at the same time. read more

The Worst Pizza experience I have had in 50 years on this planet. I paid $25.00 for a pizza with extra cheese, extra sauce and pepperoni to be delivered to my family. I got a burnt black pizza without extra cheese, without pepperoni, and without extra sauce. The 21 year old manager, Taylor laughed at me and asked if I would give the pizza back to the driver so he could switch it with another family in the building. During the Corona Virus!!!!!! This place should be shut down! They would not do anything else for us because we ate a piece of it. Seriously? The general manager Josh is supposed to call me tomorrow, I will not hold my breath. Order from this company/location at your own risk. I won't. No refund, no new pizza, nothing- terrible. read more

All four of us me, my spouse, our 8 year old, and our 6 year old LOVE Jets pizza! It's always hot and fresh. Their salads are yummy as well!!! read more

Waited over an hour and a half for my order of pizza and wings. They are literally 5 min from my house! Pizza arrived cold and dried out like it had been sitting under a heat lamp. What happened? You guys used to have great food! I will never order from you again read more

This pizza is pretty tasty! You've got to get the four corner deep dish pizza, it reminds me of my childhood and eating that crispy, slightly greasy, Pizza Hut pizza mmm. Just make sure you get a side of sauce to dip you slices into because you are dealing with a thicker crust here. I will definitely be back for the pizza, but I wouldn't recommend the wings. They are pretty small and average on taste. read more

Jet's Pizza - Mmm pizza. - Pizza Near Me - Westlake, Ohio

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Dude I downloaded this app just to post a review for this place. Their pizza was fantastic and the boneless wings we got were a great appetizer. They delivered it quickly and the pizza was still hot and fresh when we got it. Keep it up guys good work! read more

With my sister unable to travel due to being in hospice being told we are out of the service area after FIVE YEARS of delivery from the Weslake location, this disservice is disappointing. The westlake "general manager" is rude and needs to train their implores of setting needs to be set in place. Having been told "if we aren't busy then we would" doesn't mean anything when most of the time we order on Saturdays. Having worked in a pizza place, saturdays are the busiest days. Thanks for allowing us to go with someone else! read more

A welcome change of pace compared to the usual suspects. The deep dish pizza is good, and made with all fresh toppings. I really liked the sauce. A bit on the spicy side with a great tomato kick. The sausage really stands out, and is used in a bit of a larger chunk that doesn't leave you wondering if you got any on your slice. Try the flavored crusts. The cajun crust is my favorite. read more

Best new Pizza in Westlake. Keep in mind Pizza tastes change like the seasons, but this season, Jet's is good stuff. LOVE the spices you can put on the crust (FREE), and the cheese is amazing. You're not going to pick up a $5 pizza here, but it's well worth the price. read more

Best pizza ever! Their salads are equally as good! I've always done carry-out and they are always on time.

I just picked up Jet's for a meeting and it was a huge hit. Everyone loved the deep dish crust which had good flavor. I ordered half pepperoni and half sausage. You can also get the crusts flavored, but we didn't. Location is in the center of Westlake slightly off the beaten path. Prices are reasonable and service was good. read more

Online system is horrible, I called to check in on pizza that was over an hour and 15 mins and worker told me the system doesn't update correctly. That is no reason what my last 3 On line orders we literal cold when delivered. I called to tell worker and she asked if I wanted to talk to manager, no just want what I ordered on time. 12 years ordering from this place and I'm officially done. They could of called me but never did after my last 3 calls to them complaining. Decent pizza when fresh and warm but $20 for a large thin crust cold Pizza is a joke ! read more

Looooove their pizza! I always get the pepperoni deep dish with garlic crust. Yum! Have been off a couple of times but most of the time they are on point! read more

I had such a good experience with Jet's. I ordered the paired pepperoni pizza because I love the flavor of the bold pepperoni but didn't want it crispy on top so the guy I was ordering the pizza with on the phone suggested putting the pepperoni under the cheese. They were so accommodating and great customer service! Pizza was excellent!! Great taste! Thank you Jet's! read more

I chuckle to myself as I give this place 5 stars... but as far as Pizza chains go, this place is tops. Thick and delicious, fast delivery and friendly driver. I could not be happier that Jet's made it's way to Westlake. Bye bye Papa John. read more

I will make this review very quick and easy. Probably the best pizza I have had in this area(Fairview). Only had the deep dish, but if there regular is half as good, you are in for a real treat. Coupons online...good value. Highly recommend. Value B Service A Food Taste A HIGHLY RECOMMEND JET"S read more

Love their pizza! Would have given it a 5 but ordered wings from here and found them to be a little disappointing. Definitely a new favorite!!! read more

terrible customer service. THEY lost my order and blamed it on their system, but they could still take my money. When I called to complain, I was told to call back when the GM was in. I called and spoke to the GM and he acted like I was lying! terrible experience, will not return, and definitely do not recommend to anyone! read more

I am a pizza SNOB.... this pizza was absolutely AMAZING!!!!! I will absolutely order from there the next time I'm in town! Service was very efficient too! read more

Love this pizza shop! Under the new General Manager the customer service has been great and the pizza is just as amazing. Love the deep dish with the turbo crust, you can't go wrong. Very consistent and always pleasant. There's always coupons to ask for and the employees are always helpful! They know when they don't know the answer to something and they'll find someone who will! Delivery drivers are extremely kind so I always tip well and they're very appreciative! Good people, Great pizza! read more

I was extremely disappointed with the customer service I received last night from the "Manager" Mike. I placed a call at 9:30 p.m which was not answered until 9:31 p.m. At which point I was told that they do not deliver past 9:30 p.m. I told them I had heard good things about their pizza and that I was eager to try it. He told me that there were "no exceptions, no delivery after 9:30...." I was then promptly hung up on. I then called back as I was going to order it for pick-up. I asked to speak with the manager and was connected again with Mike. After explaining that I was going to come in and pick up my pizza and informing him of my dissatisfaction in the manner the previous phone call was handled, I was hung up on again. I can't say anything about the food but I will say that I will never frequent this establishment and will stick to Romeo's. Who have always been friendly, respectful and punctual. Sincerely, Disappointed read more

The worst and I mean WORST service! Gave this place three tries and zero of the three came out good. The owner isn't nice not is the staff. Too bad too bc the pizza is actually decent. I would rather buy a pizza oven and make my own pizza then order from here again. Rudest people on earth. read more

Best pizza I've had in awhile! Deep dish is definitely the way to go here. I put this right up there with Angelo's!

Jets used to be the best but is slowly going downhill, tonight was so bad , I wish they go back to what it used to be

I'm not a fan of deep dish pizza but Jet's eight corner is one I like. Good crust not too greasy and good quality cheese. Their salads are great,if they upgraded their dressings they would be awesome. For a chain they do a great job,the Westlake location has an eager to please staff. read more

Excellent pizza every time. I continually get the deep dish and its baked to perfection. 20 mins out the door if you pick up but delivery can be quite a wait. Typically an hour. Worth the wait but grab and go is the best choice. Hands down my favorite in the area. read more

I spoke with the owner and he took care of the problem.

I ordered from Jets Pizza in Westlake. After waiting one and a half hours for my pizza, I called to find out that the order taker wrote down my apt. # wrong and then recorded the wrong phone #. When the "manager" said she would send our pizza out immediately.... I was assured the pizza was of top quality and was kept hot and fresh. The pizza I recieved was stone cold and dry as sand.(my dog wouldn't even eat it) Having been a restaurant manager myself and fired employees that tried to pass such crap off as edible, I am shocked that this "manager" could label this as "fresh and hot" and still have a job. read more

Nom Nom Nom.... More please! The turbo crust & spicy pepperoni is soooooo good... Their deep dish is legit! I love pizza and have explored most of the pizza places around Cleveland but Jet's definitely competes with Angelos. I can't wait to try more! read more

The pizza was good but if you look under the cheese you'll see that it's still not done and it's doughy I couldn't eat anymore I just don't like eating Raw dough fix it and I ordered three large pizzas and they were all the same doughy in the deep dish read more

Just had the New Yorker Pizza!! Simply awesome... You know how in commercials they show the cheese stretching to infinity,,, and usually in reality it is non exsistent.. NOT IN THIS CASE.. LOL I think the shortest it stretched was at least 8inches before we has to grab with our fingers to gather it up... The way a pizza should be! Great JOB! read more

I'm gonna be 100% honest in this review. Jet's Pizza is literally the worst pizza I've ever had in my life. The service sucks and the employees are very rude. The pizza has no flavor as well. read more

Called and order a pizza only to wait 1 hour 45 minutes for it to arrive. The manager promised me a free pizza next time i order from them which I appreciated. I called today to order a few things along with my free pizza only to be called a liar. I used to love this place but the quality and customer service is terrible now. read more

Gave jets another try. This time I ordered extra sauce, plus another side order of sauce. After the last sauce less pizza I wasn't taking any chances. Much better pizza this time! I'm still not giving it a great rating though. Ordered and extra side of ranch with my boneless wings and only received one but was charged for the extra. Maybe better next time Jets? read more

Just had my first Jet's Pizza experience because of fellow Yelpers. And once again, I'm glad I listened. We got a large cheese 8 corner pizza for just $10. Had two slices and I'm stuffed! Very good. The crust really does taste like the old Pizza Hut crust. A little too greasy but I was told, "duh, It's pizza!" Good taste. Great price. A little sad they don't deliver to my house it is was worth the pick up. read more

Awesome place!!! ONE OF THE BEST pizzas you can get!!! Their BBQ chicken is awesome!!! Hungry Howies and Jets are #1. If you dont believe it, you gotta try it. :) read more

Yumm. Just got back from there, thought we should give it a try. We had the deep dish pizza. Very tasty. Everything tasted fresh. They put lots of tomato sauce on it, I like that, usually pizza places are stingy with the tomato sauce. It's not overly greasy either. This is definitely above the average pizza place. I would certainly recommend this. read more

Jet's is a really good takeout pizza joint. Eight corner pizzas and part trays are the best. Only downfall is the prepackaged salads and packet dressings. read more

Love jet's pizza! their deep dish is wonderful, it may be a little greasy but that's the best kind of pizza right?? Also if you have not tried it, I HIGHLY recommend the turbo crust because it is to die for!!! We order here about twice a month and am always excited for it read more