After 16 yrs of trying so many doc...finally I find the best doc in USA...wish I knew him before so…read moremy dad can go to same Doc..

I have never been treated so rudely in a doctor's office. Even the receptionists were rude and…read moreacted unhappy. When you are sick and unwell, being treated rudely is the lat thing that you would expect. The doctor that saw me said he had called me in to review blood work I had done 5 moths ago. I was the one that had made the appointment that day, not them. The doctor was upset that I disagreed with the communication between his staff and myself. When he left the office I wasn't even told if we were done so I sat there for a few minutes and then went to the desk. The receptionist that was to make my next appointment made me feel like a complete fool and told me I would need to call back tomorrow. I left in tears.

I have had nothing but positive experiences at Eye 2 Eye Vision. Everyone, from the receptionists,…read moreto the technicians, to the doctors....fantastic! On a yearly visit, they discovered that I was at a higher risk for glaucoma. They were able to work with my insurance to cover a checkup every six months, instead of yearly. I am so appreciative of the proactive approach they took in taking care of me. I would also like to give a shout out to Crystal, the technician who has administered my tests. She is an absolute joy and makes my appointments much more pleasant! She is truly an asset to their practice!

I normally never write A review unless it's really good or it's really bad and unfortunately my…read moreoverall experience with this office has been a complete nightmare. For as long as I have a worked in the medical field and have been a patient I have never experienced a doctor's office That refused to do their job. Such as; 1. The medical assistant and Dr. Beth Ann Svetland failed to provide basic and accurate documentation of my chief complaint and current symptoms during my initial and follow-up appointments. The lack of documentation later prevented my Workmans Comp claim to be approved. 2. The front desk kept ignoring my requests to call and confirm that my insurance was in network, and demanded that I pay the out of network costs, otherwise I wouldn't be seen by the doctor. My insurance was finally confirmed to be in network. 3. The back office refused to follow the instructions on the back of my insurance card, to call or go to the appropriate website to submit my prior authorization. I was out of my medication for almost 3 months, delaying the treatment for my recently diagnosed severe eye condition. 4. The manager simply covered up for her staff by lying about the progress of my prior authorization, aggreeing to charge me based off of my explanation of benefits while refusing to bill my insurance first. She defended their inappropriate behavior and showed absolutely no empathy towards my situation. A couple of weeks later I came into the office asking to speak with Dr. Svetland and the medical assistant who I initially saw, and about 4 more times again during my treatment. Since they failed to document any of complaints and symptoms until about the 4th visit, I wanted to see if they could recall any of the information that I gave them during my earlier appointments. As without any of that documentation my Workmen's Comp. claim would be denied. She stated the medical assistant no longer worked there, and that her previous notes could not be amended. Her solution was for me to see another doctor and "throw her underneath the bus" for not doing her job. 1 week later, during the middle of my treatment, I received a letter from Dr. Svetland. It said that she would no longer be my physician because "there are significant philosophical differences in our views of medical care and treatment. To make a long story short, I have been abandoned by my doctor in the middle of treatment for a serious eye condition. My upcoming appointments have been cancelled and I can only be seen for emergencies. They are refusing to complete any of the requested forms from Workman's comp, and I have been given barely a month to find another doctor. If this is what they consider quality patient care, then we have a problem! I can't be the only patient that has been neglected and tossed aside due to insufficient amount of staffing. I guess we shall soon find out!!!

I have been working with Kwik for several months! Each time I have gone in, they have been…read morewonderful! The Homerglen location is 5 minutes from my house in lemont. The pharmacist is amazing at answering questions, working with variety of my providers, and communicating with me. They make it easy and quick! Even with medication shortages, they have been successful at getting it for me! I highly recommend them. We are lucky to have them in our community! It worth a shot to take a chance on them! A lemont resident! Cristy C!

The pharmacy here used to be good - now it's just pure trash. Waiting days for prescriptions…read morefollowed by 30 minutes in line to pick up. You can't tell me no one has noticed this besides me. Hire more people!!!

A typical small local pharmacy who just happens to hire the best staff. Always friendly, always…read morehelpful.

Run as fast as you can from this discombobulated pharmacy! I asked for a refill on one of my…read morecardiac medications. I gave them the name of my cardiologist. I came back a day later to pick up the prescription. The pharmacist told me that they had no record of a refill request. I gave them the name of the medication. Wjen they checked, she said ok we did get that refill request after all but that my doctor refused to fill it. I asked if they called my cardiologist as I had originally requested. She said no. They called my general practitioner. I returned to the pharmacy to get a different heart medication filled and the pharmacist told me that they had just recently filled that prescription on January 24th. I had indeed received refills on that day but not the one I was currently requesting. They told me I should go home and check. I immediately called my wife who confirmed that I was low on the medication. The pharmacist recommended that i use a different pharmacy! Best advice I have ever gotten from this Osco pharmacy! I recommend that you not use this pharmacy as it could be a matter of life or death for you.

Eileen took care of me at the window and she was an Angel! The prescription was over $100 and she…read morewas able to help me get the price way lower ! She's very good at her job and has great customer service skills! The pharmacist was also very polite and made sure I didn't have any questions. I Highly recommend this pharmacy!!

Thus is a true neighborhood pharmacy. The Orland pharmacists know each of their customers…read moreindividually. Additionally, they seem to have access to medicines that are unavailable at the large pharmacies. I think it's because they exert extra effort to assist their customers.

I've always had competent, kind pharmacists and staff assist me at local Walgreens and CVS. At the…read moresame time, wait times are often brutal and some customer care is lacking (which is usually do to under staffing). Switching to Orland Pharmacy has been such a blessing to my family. Health is everything, and Orland Pharmacy delivers compassionate care with great knowledge. Do yourself a favor, and give them your business.

everyone was really nice except the doctor. I came in yesterday and he rushed me out and wouldn't…read morehelp me. I paid $125 to be seen and $150 for extra testing and when that came back negative he did nothing for me

If the office doesn't want to work until 9 then maybe you should close at 8. Sick people don't want…read moreto deal with staff having attitudes and being difficult for no reason.