speedy, nice people, quality service for watch repair and adjustments. recommend this place for any…read morewatch needs!

I needed a few watch bracelets adjusted for size. Ruvim was quick, friendly and knowledgeable, and…read morehe gave me a good deal. I will be taking my watches here for service in the future.

Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.

My boyfriend and I have been really disappointed in the service we received at Sarah O. Our…read moreappointment space was claustrophobic and we were rushed discussing a custom ring. We were required to submit a $200 non refundable deposit before even seeing the design of the ring, which I thought was ridiculous. The biggest red flag was the price. With a simple custom design using a 1.5ct lab grown diamond and yellow gold we were quoted near $11,000. The stone itself was quoted at $2,000 which is insane for a lab grown diamond. We went somewhere else for comparison, and learned their price to create an even more customized ring with a larger 3ct lab diamond the cost was only $3,500. Sarah O has some beautiful pieces and most of the staff are so nice, but our experience made us wary and I wanted to share our experience to make sure other couples consider their options for comparison before paying potentially unnecessary premium prices. Do your research for fair prices for the center stones you want. Every person's experience is unique to them, I hope this was helpful!

Such a nice place! I love supporting mom and pop's businesses. They create amazing custom jewelry.read more

Thank you fir sizing my jewelry, ring & bracelets. Also sold gold for a fair price. Owners care…read moreabout their customers.​

Master of what, Indeed a Master of not listening. Provided photos of the desired design. Asked for…read morea bezel received a pronged setting. Asked for a matching set. Received ill fitting set that clashed. Cast metal totally different, Sharp edges, prongs catch snags on everything, design is top heavy lopsided that twists and flops causes the piece to hammer on the flesh. Painful. Tight in all the wrong places caused nerve damage. Radiates pain constantly. The gem point was set too low and digs into flesh, bloody wound. Steve said "oh you will get used to it." Product is completely different than what was originally agreed upon. Then the Gem fell out of setting. Clearly It was not set properly. What was supposed to be a joyful moment turned into the Worst painful experience. Painful nerve damage Unable to wear. Steve blamed it all on me. Terrible customer service. Worst experience.

I've used Steve Parks Goldsmith for several years now, from custom jewelry design to watch repair…read moreand service. When our son was born I wanted to get my wife something special that had both of our children's birthstones in it. Jan helped me pick out the design and Steven made something that can only be described as a priceless work of art. It will become a family heirloom I am sure. On top of that, my mother-in-law had some old family rings that need repair and TLC. Because of their age and pricelessness, the mainstream jewelry stores wouldn't touch them. I took them to Steven and he flawlessly fixed the rings and made them look new. Their work speaks for itself, whenever we look to buy jewelry or need the expert craft of Steven, this is the place we go without hesitation. They will certainly surpass your expectations.

I really wish I had a better experience here, because I had heard good things and genuinely really…read moreliked all of the ladies when we first met to discuss my wedding ring. I agree with another review on Balefire that I never really felt like I knew what was going on in the design process, it sometimes felt like I was expected to be a gemologist/jeweler and to know much more than the average person would about the steps in designing a ring. When I went in to pick up my ring, the sapphires we selected were not green at all, and the amount of stones didn't really look right on the band. I wished I could have seen a 3D mockup of this so I would have really known what to expect rather than a drawing that quite frankly looked like it was done in MS Paint. I left the store and held the ring up in the daylight and almost none of the color in the sapphires was visible, which was the entire point of what we discussed with Balefire. I reached out to them and they told me that sapphires change a lot in the light (would have been good to know that ahead of time) but kindly offered to fix it for me with colored diamonds that would be more saturated. I pick up the ring for a second time and have to say that it was odd to be ignored by the owner and only spoken to by another woman who works there, who was incredibly nice and helpful, but it was bizarre to have the owner 3 feet away typing on a laptop acting like I didn't exist. It seemed like poor customer service to not even check in and see how things were going with the ring that we had talked so much about. After less than a month of having the wedding ring, a stone fell out while I was out at dinner with my family in Kentucky. These stones are really small and hard to keep track of, for one, and for two, now I'm away from home for a long period of time without my wedding ring that i JUST got. I couldn't and still don't understand why this ring didn't even last a month and how I'm supposed to have faith that it will hold up for the rest of my life. Once I took pictures of the ring to send to Balefire and zoomed in on the settings and the poor job that had been done, I understood why the stone fell out. I contacted the jewelers and just said frankly that I am done, do not want this ring, have no faith in Balefire that this ring will hold up for years to come, and just wanted to return it to them for a refund. This process is something that was supposed to be so fun and special and instead has been incredibly stressful and sad. I feel taken advantage of by Balefire as this ring was $3k and it didn't even last a month without an issue. Of course they refused my efforts to return the ring but did offer to fix it yet again. I am pursuing other options but truly wish I never went here in the first place.

Title: BaleFIRED…read more TLDR - Thallot is more efficient, less expensive and provides vastly better quality. You can also cast the metal for the ring yourself. Check them out instead. Our experience with Balefire Jewelry -- and Jamie in particular -- was deeply frustrating and disappointing. What started as a promising interaction quickly soured into one of the most stressful parts of our engagement planning. Jamie initially came off as personable, but any attempt to ask questions about design possibilities or explore small adjustments quickly revealed her impatience and intolerance for feedback. The moment we began to engage thoughtfully with the design process, her demeanor turned dismissive and rude. Her inability to produce a very basic, elegant ring -- something understated and timeless -- was shocking given her branding. She outsources her CAD renderings, which means she couldn't respond quickly or accurately to design questions, and there was a constant lag in communication and clarity. She gave up on the project just a month before the timeline we'd agreed on, leaving us scrambling to find someone new -- during what should have been a joyful, meaningful milestone. It's also worth mentioning that her diamond pricing is significantly above market. Like $1K over the same lab made diamond from Thallot (same ca, color etc). She insists it's because of "sourcing standards," yet never discloses what those standards are, leaving clients like us with a vague explanation and inflated prices. If you're considering Balefire, we strongly suggest zooming in on the photos on their Instagram page. You'll notice bands that appear bulky, inconsistent, or unfinished -- thin, elegant bands in particular seem to be a challenge. There's a roughness to the designs that lacks the crispness we saw from other jewelers. Thankfully, we found Thallot, who saved the day. Their team was professional, kind, and fast. They produced beautiful, detailed CAD renderings quickly and involved us in the process in a way that felt collaborative and respectful. Thallot also let me participate in making the ring by melting and pouring through gold for the band (they call this their "Pour Your Heart Into It" program and it's free!) what an awesome thing to take part in! We'll be returning to Thallot for our wedding bands without hesitation. Balefire may look appealing at first glance, but our experience was a letdown from start to finish. For something as important as an engagement ring, go where your vision is respected and your time (and money) is valued.

Such a wonderful business run by the sweetest couple! Anthony worked with my fiancé to design my…read moreengagement ring, and it turned out absolutely gorgeous- I truly couldn't have asked for anything better. After the proposal, we had a few minor hiccups with sizing and some additions, with small gems, we wanted to make. Tony and his wife handled everything so kindly and professionally. They made it right without hesitation and even went above and beyond by offering store credit for future use along with a cleaning kit. They are incredibly honest and trustworthy-qualities that can feel rare in the jewelry world. We're so grateful for their care and integrity and will absolutely be recommending them to others in the future!

Longtime friendly and knowledgeable jeweler in Wheat Ridge. Prices are not exorbitant and they also…read morebuy gold. I had my wedding ring sized down approx. 2 years ago and they replaced a baguette. They did a nice job but recently another diamond fell out (this is an old ring) and I got them to run a quote and they noticed the shank has a crack so not sure if "took a hit" as they said, when I was wearing it or if it was from the jeweler sizing it. They also sized down another of my rings and it was great. Would still recommend.

Courtney the owner is so kind and knowledgeable! Always open to helping when you need advice…read more Love this shop!

Courtney is amazing! Great source of knowledge and such a pleasure to work with, go stop in and…read morecheck out Stone Stop!

oh Peter!! you are missed so much. You were such a good buddy. We would spend hours talking about…read moreeverything. you loved your family so much. Im so very sorry for this senseless tragedy. He will get his. until we meet again,, heres to you, Sir!

So, i spoke to a friend and wondered where i could find an honest jeweler. Peter Damion was…read morerecommended as being friendly and fair. I have never met a guy like him before. He is extremely knowledgeable on many things and his prices are more than fair. I took my friend granny there and he took the time to explain her items and gave her good money for her jewelry. We will definitely go back to do more business. Thank you for running a good clean shop. Too many people take advantage of the elderly these days, not here. Thanks a million Pete.

I was selling a ring and we needed a jeweler who could resize it ASAP for the buyer. Other local…read moreand chain stores told us they were 3 weeks out. He said he could do it the same day. It cost $120 to increase the white gold ring 1 size. Nice to know how fast he can work!

Tan is gifted and does incredible work. He is meticulous and is a true craftsman. He helped me…read morecreate a custom diamond ring. He matched diamonds perfectly and created a new band to complete the look I wanted to spoil myself for my milestone birthday. You can trust him with your special pieces. He's transparent and honest. Thank you, Tan!

Took FOREVER to repair a ring which never really looked right again - I had to take it to another…read morejeweler to have it repaired professionally. Will NEVER use her services again. Other customer's jewelry awaiting repair carelessly laying on counter. Would have been easy to steal if I was a thief. I'm not - but she is. Do NOT recommend.

OMG - seriously Kat is a genius and superhuman :-) My…read moreheirloom wedding ring was a total mess! Many of the prongs were broken and bent. She replaced several of them thing is amazing! She is so nice and professional and I truly value her service. She is extremely busy so you may have to wait a bit but she gets the job done an adult very fair price. So happy to have found this place:)