Set up an appointment a couple weeks in advance, which was fine. Then day before showing up says…read morethey can't be there due to a technician being out. Said, fine, let me know what works. Asked on Monday for any day that would work, gave days, nothing back after 24 hours. Too many other businesses were willing to help out.

Hired the company to install 6 Fujitsu split AC units in my house for a total cost of 25K…read more Installation was uneventful. One of the outdoor units was installed in a way that it encroached on a walkway and I questioned Keith the owner, he was not very friendly and was not willing to discuss. A year later, one of the ACs stopped working and I requested they check it out. The service person came and couldn't figure out what was wrong. He was on the phone with the mother company for 4 hours and eventually determined that a mouse had eaten through the wires. He replaced the part and I was charged $700 right on the spot. I asked if I could pay this later and he said no. 2 years later, the same unit stopped blasting cool air. I requested they send someone hoping this would be covered by the warranty. They determined the unit was low on the Freon due to possible leak. I told them that a leak should be covered by the warranty since its a fairly new unit and they were the only ones that had serviced it. He said it was not his problem and I was asked to pay $740 on the spot again for 35 minute visit, telling me it took him two hours to get to the house because of traffic and its on me! I am filing a complaint with Fujitsu about the Freon issue. I hope I don't have to use NV Heating and Air Conditioning again. They definitely gouge with their service fees.

The employees showed up on time. They were very professional & informative. They even showed us…read morehow to alleviate a problem should it arise again. Highly recommend.

Our airco upstairs stopped working last night. We were very lucky that JV had an opening. All fixed…read morefor the hot days to come. Very friendly and professional mechanics. Thank you!

Mr. Kejdi was very profesional. He came over the morning after the blizzard and repaired my…read morefurnace. He also gave us valuable tips on how to avoid having that same issues again. I will recommend him to my family and friends and I will definitely call him again for my HVAC needs.

From the owner: For reliable comfort year-round, call Kejdi HVAC, your trusted HVAC contractor in Webster, MA. Let…read moreour team provide the quality service we are known for. * HVAC Contractor * HVAC Systems * HVAC Services * HVAC Maintenance * HVAC Repair * Central Air Conditioner Installation * Central Air Conditioner Repair * Air Conditioning Units Installation * Air Conditioning Units Repair * Heat Pump Installation * Heating System Installation * Ventilation Services * Heating Contractor * Furnace Installation Services * Furnace Repair Services * Condenser Install Services * Condenser Repair Services * Condenser Replace Services

I hired Dan to install 2 Senville Aura 48K condensers with 8 split ductless heads (4 18K, 4 9K)…read more Dan charged me less than half of what it was going to cost to go with the other option I was looking at. Dan spent 5 days doing the install with his helper, he took whatever time was needed to do the job and make it look as good as possible on the exterior and interior including the work required to process my incentive rebates through my local utility, which unfortunately are only $2,000 vs. some of the larger incentives available from other larger utilities. Before I found Dan just by chance through his FB advertisement, I received quotes from 3 other companies to add Mitsubishi HyperHeat (and non-HyperHeat) AC/Heat to my home (no existing ductwork). Immediately I had sticker shock, I knew prices had gone up over the years, but the prices were through the roof expensive and way outside of my budget for the project. Before getting prices for the job, I envisioned that I was going to be eco-friendly -- turn my perfectly functioning gas boiler and baseboard into a dinosaur and move over to using air source heat pump (ASHP) split ductless units exclusively. This felt good until I realized how much it was going to cost to install those units and did the math to compare my electric vs. gas rates and efficiency in both cold and frigid temps for the Mitsubishi HyperHeat. Not only would it cost me more money to heat my house than my existing gas boiler, but the install cost was way too much. For those with oil, propane or electric baseboard heat, ASHP will cost you less money to heat your home than your existing heating system, so at least you have some ROI to work with. The things I really liked about Dan from the second I found his FB page was how proud he was of his work, I could tell from the second I saw all of the pictures he took, just how hard he worked to do a quality install. Meeting him in person was no different, he had to drive far to get here, and he took a very long time going through the rooms and outside of the house to come up with a plan that wouldn't look like spaghetti on the outside. Additionally, I asked a ton of questions before I had him come out, and he took every one of my questions seriously and ensured I had answers. Unlike a big company install where the person coming out to do an estimate is not the installer and you have no idea who will do the installation and how good they'll be, with Dan, you get Dan, he's the same guy doing the estimate and the same guy doing the install (perhaps with a helper if it's a big job like mine). I highly recommend Dan The Super Contractor HVAC for your ASHP heating/cooling needs. He will do a great job installing your system and will save you a boat load of money over the name brand big HVAC company alternative. Dan does not have a website, but you can find his work on his FB page "DanTheSuperContractorHVAC".

Working with Diana and all of a sudden she ghosted us. No reports to texts or phone calls. Can't…read moreeven send a msg thru their website. Would not recommend them.

We are out thousands of dollars due to this company's mistake. They did not take ownership of the…read moreissue and are leaving us to fight for our money back alone, even after they claimed to "have our back". As senior citizens on a fixed income, we trusted them to lead us in the right direction. Unfortunately that did not happen. They are unknowledgeable, misleading and down right lie to your face.

Polar installed a new Hvac unit for $6,000 last fall. They…read morenow refuse to connect it to the condenser saying it wasn't part of the job. If you hire this contractor, get EVERYTHING in writing. Very disappointed and now have to hire another company before weather warms up for more$$$.

Beware of this contractor and get every detail in writing. They installed a new HVAC unit last fall…read moreand will not return to connect the unit to the compressor despite numerous requests. Job was paid in full.

Excellent service. Reasonable pricing. I would highly recommend. He was able to make the repairs in…read moreone visit and responded right away.

From the owner: As a family-owned and operated company, we understand how important customer experience is. This is…read morewhy we treat our customers like family. We know that our customers are the most important aspect of our business. We strongly believe that everything we do and every choice we make must stem from that point. When we make recommendations, they're the same recommendations we would make to our families and friends. Additionally, we believe that everyone has a right to straightforward, upfront pricing.