Great interaction with the father and son team. I had a different company come out and they gave me a ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy. read more

Father and son team are great and personable. They were on time and very efficient. They left no loose ends.

John gave me a reasonable quote and came by quickly and replaced my water heater. I highly recommend Sostilio and Sons!

Amazing service! I called on the weekend when these guys are closed because my basement flooded and they are my trusted plumbers . They called back within 10 min, diagnosed the issue, and referred me to someone great who could come out to address the issue. These guys provide great service, are very responsive, honest, and fair prices! read more

Great all around: service, price, value. Just nice guys! They make an unfortunate situation stress free.

We had been putting off replacing our tankless water heater and hot water tank for a few years but didn't want to risk it this winter, so we reached out to Sostilio & Sons because we had a positive experience with them for other plumbing issues at another time. John and Mike came out, reviewed the situation, and made a proposal that was reasonable for a system that offered the right level of performance for our needs. But what really sets Sostilio & Sons apart is their commitment to customer service and satisfaction. Our system was challenging to install and required a few customizations after the fact to achieve peak performance Mike didn't rest until those customizations were made and the system was perfect, and he didn't charge us for the extra trips because he wanted us to be happy with our investment. He was always professional, with a smile on his face, and he clearly takes pride in his work. I highly recommend Sostilio & Sons and will definitely use them again for future plumbing needs. Well done! read more

I have had these guys do several plumbing projects for me and all have been done on time and on budget. It's a family run business and they are clean and do great work. You also get what you pay for as plumbing and all trades are expensive but they're very fair with their pricing. I would highly recommend them. read more

These people are great. Very good work done quickly and efficiently. I recommend this company to anyone who needs plumbing and heating work.

We hired Sostilio and Sons to replace our boiler and water heater. John Sostilio and his sons are the most knowledgeable, professional, friendly and respectful vendor I have had the pleasure to work with. They responded to my first call with in 24 hours. The work was done on time, and at a competitive price. We are already planning to hire this company again to do more work on our home. I would recommend them to anyone and everyone looking for a plumber. read more

Sostilio and Sons Plumbing and Heating - Heating & Air Conditioning/HVAC Near Me - Framingham, Massachusetts

Sostilio and Sons are the best plumbers in Metrowest. We have been dissatisfied with so many different plumbers over the years because of bad service, poor pricing, or lax communication. Sostilio and Sons is prompt, courteous, knowledgeable, and the prices are great. They are the only plumber we use! Highly recommended! read more

Highly recommend Sostilio and Sons! Contacted them last Friday and they were here this morning to fix our problem. Mike was polite, professional, and took his time to explain what the issue was and how he was going to fix it. Left the area cleaner than when he got there as well. Definitely will be contacting them again for any future plumbing our house needs. read more

I reached out to Sostilio and Sons based on the Yelp reviews. John responded quickly and was able to squeeze me into his schedule. I needed a new bathroom faucet installed and the old shut off valves to the sink rebuilt. John and his son took care of it and charged me a fair price. I am pleased with their service and their work and will certainly reach out to them in the future! read more

Always professional John and his son are always polite and thorough. Great work fair prices

Update after business owner's response: There's nothing wrong with a customer asking for your business license # to verify you're actually licensed. If you read any decent article on how to hire contractors or tradespeople it says customers should ask. I have a right to know if a business owner is licensed and insured before I go the bother of setting aside my time for an appt. or have you enter my home. As anyone familiar with the construction and rehab industry knows there are many unlicensed tradespeople doing work in people's homes. A reputable business would not freak out by being asked if they are licensed and insured, especially if it is required. You should be happy to share that info with prospective customers because it sounds shady when you want to hide it. ------------------------------------------------------------------- The son called me back today after sending a Yelp message to set up an appointment. When I asked if they were licensed and insured as a company he sounded unsure. When I asked him to repeat the business license # so I could write it down he sounded nervous and then claimed they were "too busy to take on work" and promptly hung up on me! If you were too busy to take on work then why did you call me to set up an appointment? Then he sent me a Yelp message saying they won't work with me because I am a real estate company (I'm not). I was just seeking services for my personal residence. Gee, I thought it was because you were "too busy." Can't even keep the lies straight. Rude and unprofessional. read more

I needed a kitchen faucet replaced asap they were able to come the same day and were very professional and nice and helped me quickly with getting my sink back, definitely would recommend and use again! read more

Great service! Highly recommend Joe. He is friendly, responsive and performs great work!

im a single woman who lives alone and needed some plumbing work done. I figured it would cost $350-450, but for 3.5 hrs it was $750! I can't even believe that they change $300/hr. They're really nice and do a grea job..IF you can afford them. read more

I called John with Sostilio & Sons on Monday for a quote to replace my exciting water heater tank with a tankless water heater. John was very responsive and from the several places I called, he was the only one who offered to come look at it first and give me an estimate. John works with his two sons (family owned business) and they certainly were very professional. They were able to schedule the work in a couple of days. The work they did was very clean and net. They showed up on time and were able to get it all done within 5-6hrs. Both John and his sons were very friendly and answered any question I had both regarding the new unit and other plumbing related projects I was thinking to do around the house. If I ever need a plumber in the future, they sure will be my first and only call. Highly recommended!! read more

Sostilio and Sons Plumbing and Heating - Heating & Air Conditioning/HVAC Near Me - Framingham, Massachusetts

They came over the same day I contacted them. Mike was very nice. He was Covid-compliant the whole time. He even made a recommendation of another worker in the area for another project. They did a great job. read more

Hired Mike to fix a leaking baseboard pipe and replace a 5 foot portion of the baseboard. He came on time to give the estimate and then again on time to do the actual work. Did a quality job! Understood the whole heating system, purged, repaired. No complaints! read more

We have a 150+ year old house with many quirks and we have used Sostilio and Sons to resolve all of our plumbing and heating issues, big and small. They recently completely fixed a bathroom that was messed up by a contractor (I will not make the mistake of letting a contractor use their own plumber again...). They are responsive, timely, clean and professional. I am grateful for their straight forward approach. It is truly refreshing to be able to trust the work that is being done in your house. Highly recommend. read more

Super nice. Super quick service. Super effective. Not cheap but reasonable price for great work.

We hired Sostilio and Sons to do the conversion of our oil boiler to gas boiler and water heater. They were efficient and courteous and did a great job with the install. There were multiple issues at the end of the job due to errors by the utility company and local inspector that would havr left our family with young children without hot water for quite some time. Mike went above and beyond to make sure we had hot water and that he could test the new system even though it interfered with his scheduled vacation. We will definitely use Sostilio and Sons for any future needs as they cared for our situation when the utility company and town did not. read more

I can't say enough about this father son duo. I am grateful they came to hook up my gas stove. Then, I showed them 3 other plumbing jobs I needed done. They scheduled me for the following week, came did a great job, explained everything and were extremely fair with pricing. I feel confident in recommending these guys! read more

My shower shutoff was having issues and was slipping so that it was upside down in the off position. After taking it apart myself, I couldn't tell what was wrong. I called John, he came out that day and fixed it with a new valve which now works great. My original thought was that I didn't want to bother them for something small like this, but I am glad I did. The old valve that was part of the shower kit was mostly plastic and destroyed. We put the new shower in about 5 or 6 years ago so I never thought it would break already. Thanks to John and his son because they saved me from a big problem! I am always happy to share a good experience and confirm their reliability and expertise. read more

Fast response time and did good work, Thanks Mike and Sostilio 's for the quality work fast!

Just good people to do business with. I have used them a number of times and have been very satisfied. read more

I have now hired Sostilio & Sons twice. Each time the work performed was outstanding. They arrived when the said that they would, performed the work as agreed upon and were able to take on additional items that came up during the day. The first call was to install a water softening system and new water heater. In addition, they were able to remove some excess plumbing which made the entire setup more efficient and took up far less space in the basement. The second call was to fix a rather large leak from the 2nd floor washing machine. They found that the emergency drain was in appropriate connected, and resolved that setup. Additionally, they re-balanced the appliances to reduce the vibrations while running, and also addressed a valve problem with our shower. Ultimately, out of both experiences, I came with a comfortable level of trust with Sostilio & Sons, not only in the work performed but with the recommendations provided. I will definitely hire them again, and they will be my first call. read more

We hire Sostilio and Sons to replace toilets at our house. Our experience with Mike and his brother was great from the beginning to end. He gave me a call right after I requested an inquiry. He was able to provide an estimate and his availability right away. Our experience with the company including communication, price and the quality of services was very satisfied! They also kept bathrooms very clean after completing their job, which we really appreciate! read more

Mike was very polite and explained what he was doing very well. I was satisfied with his work. I will call him when I need help next time.

Great experience all around, from initially contacting, scheduling, and great job done. Mike was very professional, answered all questions, and I appreciate wore masks while here. Highly recommend. read more

Sostilio and Sons are my recommend plumber. My experience involved: 1) A team that called back, even on a complex job ask 2) A team that understood the technical plumbing, but also could communicate it with me, the non plumber 3) A team that provided quality work at a fair price 4) A team that shows up to the job on time On a side note, they are extremely friendly to interact with in general. Highly recommend! read more

As good as it gets! We had a broken garbage disposer. Mike was able to schedule us for the same afternoon I called. He arrived within the timeframe he said he would, did his job efficiently, made sure the replaced disposer is working, and cleaned up everything before he left. I highly recommend them! read more

Everything was going great, my partner called and they came out for a quote, which was very reasonable, but it's been weeks since then and we've been calling trying to book and schedule the service. We needed an additional water meter for a sprinkler system and we've had to push back the sprinkler company a few times due to no response on the water meter. Hoping to update this review once we've heard back! read more

Mike and his sons arrived and took care of the diverter within 20 minutes! They were neat and thorough and will pass them along as a good company to call for Plumbing! I would highly recommend them!!! read more

Awesome service! They arrived within the timeframe they said they would, and were easy to work with. Also helps that they're very friendly! I highly recommend and will be using their services in the future if need be. read more

I called Sostilio & Sons as they are now are going to for everything! They've hooked up our new appliances and this week, we asked them to come fix a clog in our sink. Emailed them on Thursday night and they were here on Friday at noon. Fixed! Then they checked our 18 yr old water heater to find it leaking in our basement (in's closet we don't frequent). Sure enough there had been a slow leak and water pooled on Floor. That was Friday and now it's Monday and we have a brand new tankless water heater. They are very kind and professional. Highly recommend! read more

I highly recommend this place!!! I needed some work done with my heating system at home, they came on time and completed the job very professionally! I would definitely hire them again for any other job in the future! Thank you for providing me an amazing service. -Mario read more

Sostilio & sons have done a great job replacing my old toilet. When I was scheduling the appointment, they offered great suggestions about what toilet brand and type to choose and they were very responsive to all my message and inquiries. The removal and installation job is done very smoothly and quickly. They work with courtesy and attention to details. Throughout the entire process, they make sure the job leaves no trace and clean up everything nicely. I would highly recommend S&S to anyone looking for a plumbing service. read more

Fantastic experience, will definitely be calling John and Mike whenever I have plumbing and heating needs! Just bought a house in Hudson and had a quick job: run a couple gas lines so I can install a gas clothes dryer, gas oven/range in the kitchen, and gas grill out back. I called probably a dozen companies and only one called me back, one of the more popular ones in Hudson (to remain nameless). So the guy came out to do an estimate, spent about 2 minutes looking at the current setup in my basement, didn't even look up from the clipboard, didn't talk to me about what was going to happen, refused to give me even a ballpark estimate nor tell me when it could get done, and didn't even shake my hand when he left! A week later, I received an email "estimate" with no detail - it may as well have been handwritten on a napkin. All it said was: "Run gas lines: $$$$$$$$". Needless to say I was not pleased and so made another attempt to find a reputable plumber. Contacted John and Mike on Yelp and within a few hours they had replied and set up a time later in the week to come out for an estimate. When they came out, they spent the time to look everything over, talk to me about what I was trying to do, and even recommended they change up some of the other plumbing to accommodate. Then they gave me the estimate on the spot (1/3 less then the other guy) and said they could come out the following Thursday to get it done. They came back out on the Thursday and ran the lines in about 3-4 hours. Done and done. read more