UPDATE: after multiple requests for repayment in the $200 or just some kind of work - they have not responded at all. I have contacted and notified enough people to ensure that money burns a hole in their pocket.
I would give them negative stars if I could. They're a scam and basically stole $600 from us. We engaged them back in September-ish to give us an estimate for some work we wanted. Mark, who is a con artist, came to meet with me and I walked him around the property to talk about what I ideally wanted. He said it sounds like you could benefit from our landscape architect, let me come back with him and let's talk through this. He cane back - I walked the other guy through the same plans and they said they could get us something planned out. Mark said that the plan would be a total of $400 but that $200 would go back to any work we would get done. He wanted $200 up front. We wrote a check. It felt a bit weird bc we didn't have anything in writing and we were really stupid to do that but we did. They came back with a plan - literally a drawing with what could be. The guy said he put in more work than expected so they now wanted $400 and we talked about this plan being a multi year thing and if we never get to do it we could always give plans to future owners of the house. So...now we're down $600...but $200 is supposed to get back to us in work so the plan is to cost us $400...well this didn't sit well with me. I wrote a curt email to Mark and he responded apologizing about the misunderstanding and I'm sure we can work something out and he reminded us $200 would be back to us and in that email eluded to possibly giving us more back in the works they would do. So we contacted them back recently bc since the winter our family was sick and we were being cautious bc of COVID and Mark came out 2.5 weeks ago to take measurements and give us a quote. I told Mark that we were not in a position to implement the plan yet but we still wanted him to remove some of the bushes we talked about, mulch, and clear out the beds for us. He was fine with it - went and about 4 days passed and he hadn't emailed with a quote so I followed up. Nothing..a woman named Joanne wrote back to say he was busy. I asked when we could expect a response bc we wanted this work down fairly soon if the price would be right. She told me he was very busy and we should go with someone else if it didn't meet our time frame. I said no we would like to use our $200 credit so I'd prefer using them. No response. I followe up again bc many days passed - going into two weeks. No response. Then I got the response from Mark that you see here. Telling me he didn't like my tone! My tone is one of frustration and anger at this point bc I have never ever jn my entire life been robbed like this before. They were a wreck feom the beginning and we should've realized but we're way too kind and think others are too. DO NOT ENGAGE THEM! In fact, If you see them in your neighborhood, report them. They are thieves. Liars. And crooks. I am appalled at the treatment we've gotten. And I am also reporting them to thr BBB for mistreatment of clientele.
I wrote Mark back asking for at least my $200 back given they still owe us although it should be $400 given we were verbally promised the plan would only cost us $200. And guess what? The con artist still hasn't emailed me back after days! Seriously people...RUN! They are the worst kind of human out there. read more