Been here a couple of times for my 2026 Durango. First trip had my wheels replaced and the second…read moretrip some alignment work to accommodate some part replacement I did the other day. Honestly, the price is fair and work performed was solid. Jorden, Savannah and Caleb (Front Desk) were great people work with and kept me updated through out both services. As a previous shop owner, I appreciate a no BS approach and Jorden is that kind of a person. He gives it to you straight and does not try to up sell for the sake of sales but does recommend what is necessary. Savannah has amazing service etiquette and has a very professional approach to how she handles her customers. Caleb also offers amazing customer service and has a very kind / professional approach to his customers. Overall, they took care of me and my vehicle. So 5 stars in my experiences.

Loved my local Big O when I lived in Colorado. Took my car here for a quick oil change and tune-up…read more My battery was acting up in the cold rainy weather and asked them to test it while there. They tried to sell me on a new overpriced alternator installation instead. Luckily I had enough sense to shop around. Had 3 other people look at my battery, none of them confirmed that I needed an alternator, battery just had some corrosion and needed to be cleaned. If I did need an alternator, Big O would have been a major rip off based on their quote. Watch out for these scam artist scumbags.

I had an appointment in the morning to get an oil change and filter. I waited 3 Forking hours just…read moreto get an oil change and filter. When they were done, I got the bill for $193.50. WTF, let me break it down for you. $155.00 for Labor, $100.00 for parts, $15.89 total fees, Subtotal $177.04 and then there's tax of $16.46. Grand total $193.50. Almost $200 for a FORKING oil and filter change. DO NOT GO TO THIS PLACE. They will rip you off. I WILL NEVER GO TO THIS PLACE AGAIN.

Only willing to work on a vehicle if they get to purchase all the parts required for the repair.read more

The staff was efficient, explained everything and showed me filters and actually said they did NOT…read moreneed to be replaced. Checked everything for me and had me out promptly. Definitely be back

If I were you, I would absolutely steer clear away from this particular Valvoline. A bunch of young…read moreemployees not paying attention which resulted in a loss of a car. It was my girlfriend's Subaru Impreza that had no existing issues until it left the Lake Stevens Valvoline a few days after an oil & differential change. Check engine lights, over heating, fluids not at the manufacturers requirement and much more. They had me start the car before the air box was latched down all the way. I had Eric (the manager) come check the car out. He asked if he could test drive the car to see what was going on, and not even 2 seconds into driving, he drives over a curb like the idiot he is and didn't even apologize for it. End result is the motor and possibly the transmission are warped and will cost more to fix than the actual KBB value of the vehicle. And of course they will do whatever it takes to deny a claim for negligence.

I was pressed to have my tires replaced...front and back. Problem is the back tire is 240mm and…read morealot of places won't touch a tire that size unless you bought it from them, or they want you to take the wheels off and bring it to them. We spoke briefly over the phone and they guaranteed me that they could do it. I am always cautious about new shops or people I don't know especially when it comes to wheels and tires. I drove in, they told me about 2 hours, but they were actually done in about an hour. I was amazed. They charge about 50 to 60% LESS than what Harley wanted and Harley wont put any non OEM part on your bike. They even gave me some maintenance info for my bike. These guys are actual certified Harley Mechanics. Between the two of them they have about 45 years of experience. I would definitely trust them with my bike and I will not take my bike to any Harley dealer without calling them first.

From the owner: Master Harley-Davidson technicians by appointmentread more

The nice guys set me up with new TPMS sensors and Re Balenced my tires. Service was speedy and top…read morenotch. We try to shop local small business as much as we can. Especially these days

These guys got me in there same day and offered great pricing. I was so happy with the quality of…read morethe work and the timing. Definitely recommend this low-key tire shop here in Everett.

I just got to chime in here after reading some bad reviews. Scrap metal places often employee…read morerather rude, nasty, and intolerant people. I find Braven to be just the opposite. They help me to make more money by telling me when something will go as aluminum vs just scrap. I find the entire staff to be kind and thoughtful and patient. They have a smooth process and I'm out of there in no time at all. Never had a problem with cashing the checks, my bank takes them just fine.

Good employees the absoulte worst scrap price ever 1345lbs of steel 98lbs clean alum. 8lbs…read more#2copper =54$ the copper price was fine .11cents an lb for clean aium.striaght rip off any where else over 100$ total evey day all day. Do not take your scrap here unless you lube up first

They changed my oil. Gave me the standard maintenance schedule for my vehicle. Honest and pleasant…read moreto work with. Likely to return for service. Eric was great to work with.

Came in for an oil change, left with a 1,700 dollars in damage. 180 dollars for my 535D BMW, yes I…read moreneeded extra oil but usually I get charged 120- 150 at other places. On top of that within driving my car a mile it was smoking and clicking. Turns out my water pump broke and was spraying coolant everywhere. Took it immediately back and they shrugged saying it must have happened in the ONE MILE I drove my car with no previous issues and now have to pay 1,700 dollars for a water new pump system. Similar thing happened to my mom at this location and I'm seeing similar views so I'd personally pick another shop.

Outstanding service truck runs great taking all my vehicles here going forward. Staff was great to…read morework with. Clearly provided what needed to be addressed no hard selling and got work done quickly.

I had a leaking high pressure hose on power steering pump in a 5.0 Chevy pickup. I told Crosson…read morewhat the problem was and also said the pump itself had been recently replaced by another repair shop. Crosson insisted I needed a diagnostic ($295) even though I knew, they knew exactly what was wrong. If I was disabled, that work would have taken a hour or so in my driveway. The steering does work better now. Feels like gouging to charge that kind of extra money for a known, customer specified issue. Be aware, they do this.