Fast and great customer service, free tire repair was great. Will come back for other fixes!

Yesterday my car battery died, so I had a new one delivered and installed. Because it's a Volkswagen, the system needed to be reset so the car would recognize the new battery. The technician didn't have the correct scanner and told me to drive to the shop. My car was running perfectly on the way there. I parked, went inside to pay, and while I was in there the mechanic tried to clear the codes. When I came back out, I was told none of their scanners would work, so they didn't charge me for that part. However, when I got back in my car, there were no codes showing--meaning something had been cleared. As soon as I started driving, my exhaust was pouring smoke and the car was making clicking noises when I accelerated. I pulled into a gas station across the street and called them. They told me it wasn't their problem. I attempted to drive home slowly since I was only five minutes away, but my check engine light came on and the car started shaking. I had to get it towed home. This "service" cost me $500 for the battery and an additional $189 for the tow, and I'm now left with a car that is worse than it was before I brought it in. read more

Came in today around 3:45. I had ran over a tow strap on W Mukilteo Blvd. I came in and within 30 minutes my tire was patched and fixed. The lobby is very clean and spacious, great customer service and short wait time. Definitely will be returning if needed. Thanks you guys! read more

Team members were incredibly fast and helpful when I needed a tire patched . They are honest and trustful staff who helped me and my fiance when we got the tire puncher read more

My car hit an object on I-5 near Everett an blew the right rear tire. I pulled off and found Les Schwab and pulled in around 5:40, right before their closing time. The fellow at the desk was very service oriented and quickly had the car being diagnosed. Unfortunately the rim was cracked so they couldn't make an immediate repair. While we didn't buy a tire, the service and attitude of their team was fantastic. They offered to let me hang in the showroom while I waited for the AAA tow truck to arrive. Thanks guys! read more

Service tech was unaware of factory recommended jacking points and was argumentative when I requested he not damage the vehicle by jacking incorrectly. read more

My "friends" over at Honda told me I had a nail in my tire that is unrepairable. So I took my car to les Schwab for their business because they always fill air into my tires for free. I came in fully expecting to spend at least $600 on new tires, but the wonderful people were able to fix the "unrepairable" tire and they fixed it for free as well. Such honest people and I will always take my tire needs to them! read more

What a disappointment. The normally very responsive, less Schwab tire Center had really bad service this morning. I've sat here for 20 minutes waiting for air in my tires, after checking in at the front desk . They are not very busy. I'm not sure what the problem is. read more

Everyone at this Les Schwab location is always super friendly and super helpful. I always feel confident I'm getting the complete truth and they have my best interests at heart. I always recommend this particular Les Schwab to anyone needing tire and other advice. read more

They started working on my tire / lug nut right away, it wouldn't come off and my tire was flat, they charged me nothing for that even though it wasn't easy getting the lugnut off, also the y ordered a stud for my missing stud on other tire and installed that next week, they put new lug nuts on all my tires , got rid of those decorative ones that freeze on the studs , thanks guys I appreciate you'all read more

JJ has got to be one of the very best people I met in this type of industry! I was driving my 70 cougar when I realized that my fuel filter was spewing fuel, so I pulled over to the nearest area which happens to be les Schwab. I open my hood and JJ walked up and asked if I needed any help, I said yes! A brand new fuel filter was available at O'reilys but I was too scared to drive my car around so JJ asked his boss if he could take me to o'reilys and his manager said yes! He drove to O'reilys and drove back, he even installed it for me and did it all out of the kindness of his heart, no charges! Thank you again JJ read more

Exceptional customer service! Fast, friendly, and honest!!! Thank you, Gary, and everyone at Mill Creek Les Schwab!

Today we needed tire repair and immediately went to the Les Schwab at the Everett Avenue/Walnut location. We always receive prompt, professional, and friendly service at this particular center. In addition, we can trust advice and what is done. Today was no different. Xander exhibited all the positive qualities stated above. We've also purchased tires here in the past. Time was taken to advise us on the choices that might suit our specific needs at a price point we could afford. In emergency situations we have gone to other centers, and found not all Les Schwab Tire Centers are created equal. This one is definitely a cut above the rest. Thank You! read more

I am truly impressed with the friendly, helpful service I received trying to buy tire chains in Whitefish. They were out of my size, but called the Columbia Falls store to hold a set for me. The bag holding the chains was slightly damaged, so they threw in a set of tensioners. Service! read more

I made an appointment to have my truck aligned, and when I went to pick it up I asked the man how it had went. He said "It was fine except your truck is a G** D*** rust bucket!" So. First of all, extremely rude. I just bought my VERY NICE truck from a man who had lived in Nebraska, where they salted the roads, and there is rust underneath. I have been slowly, as time allows, getting it all fixed, but even with surface rust UNDERNEATH I have a VERY NICE TRUCK. Completely unprofessional. I am paying you money to do a job, not express your unsolicited opinion on my vehicle that I saved up for and am spending considerable energy working on. Also, only one employee was wearing a mask. Whatever your viewpoint on masks is, your policy states you will all be wearing them. read more

So I go into this place ,and told to wait. SO I'm waiting ,I go sit down like 5 /8 minutes. I Go back to Counter 5 people standing there NO BODY will make eye contact with me. And im STARING at these peeple, One guy on computer gives me Nod no Words ,just back on Computer. I wait at counter ANOTHER 5 minutes.... I start looking around NOTHING BUT White Folks working here and BEING WAITED ON. And as I was pulling out the Guy who told me to Wait ,and he would help me, was OUTSIDE Putting air in some ladies tire n She wasn't even here when I pulled up. And he just looks at me, like I'm stupid. Doesn't say nothing. I'm drive by him super slow with my window down. NOTHING... just told me to Wait n never acknowledged again...oh yeah I bought OVER $ 700 DOLLARS IN TIRES ,at ANOTHER Les Schwab in Marrysville 2yrs ago ,and I WAS TRYING to get my WARRANTY PROMISE. read more

Scheduled an appointment online to get an alignment done and when I got there at the exact time and date as my appointment they informed me that my appointment was scheduled for a different time and day and I had to reschedule again so I didn't get my alignment done that day. The lady at the desk was nice but it was super frustrating. Ended up going elsewhere. read more

Brought in a commercial vehicle to get 2 trailer flats fixed. They didn't even try to fix it just said they can not work on it. So we left with 2 tires almost off the bead because we had no other option. Manager just ran his mouth and was rude read more

Awesome Service!!! Brought my car in for a tire inspection. They helped me get back on the road!! Thank you SO much!!!

Just to follow up on my last review, I did reach out to this Les Schwab on Walnut Street a second time, after being encouraged to do so by customer service. The manager and owner were not concerned with my loss of brakes on the freeway after an inspection at their shop the week before. They said the loose caliper that fell off would not have been caught by their "visual inspection." Once again, just want others to be aware of this shop's lack of accountability. Disappointing that Les Schwab isn't the company it used to be I guess. read more

I got a flat & when I went to put donut on it was also flat Not the way I like to start my day So I called my insurance co."Thank god for roadside assistance"They sent a tow truck and had it towed to Les Schwab tire center I did not have to wait long & talked to three or four of the staff which were all very pleasant & helpful.I was out of there with my car tire and donut full of air within an hour I would definitely recommend Les Schwab on Walnut Street Everett,Wa. for any of the services they offer Thank you y'all for making the end of my day much better than the beginning read more

This Les Schwab store is the best! I came in today for my regular rotation, and mentioned that one tire had been little low (only 5#), and that I'd pumped it up. They did a water test and didn't see anything, but offered to take it off the rim, just to be sure. Glad they did, because they found a screw sticking through from the inside (not obvious form the outside). They fixed it right away and sent me on my way happy. My other reason for really liking them happened last year. I'd asked them to do a safety check, since my wife was taking the car (a Prius) on a 600 mile trip the next day. Just as they were finishing up, one of them sat in front to get the OD reading, and thought he had to step on the brake while pushing the Start button to display it . [note: you only need to put your foot on the brake to START the Prius] Alas, he didn't realize that another team member had a brake drum off, so his act popped the end of the cylinder off. When they reassembled the brakes, they were presented with one of the Prius's many computer error codes, and the car would not start. They got just about everyone at the shop looking at it, and called other shops for help. So far, to no avail. An hour and a half later, I realized that I would not be able to make it to my evening kayak race, and that my wife's road trip vehicle was in serious trouble. So why am I happy with these folks? Here's what they did: They rented me a car. They helped me to safely store my 22 foot long racing kayak in their back room (it was on the top of my Prius rack). 20 minutes later, as I was starting home, they called to say they had fixed it. They had worked with Toyota, got diagnostic tools and other experts, and completely did it right. When the mistake happened, they didn't beat up or yell at the guy who erred. Instead they worked as a team to figure out what happened and to make it right. They added Prius training to their regular curriculum. They reviewed it at their daily meeting and figured out other ways to improve their processes. They treated me with respect, were honest about what was going on the whole time, and let me in on the decision making process. Of course I was bummed that it happened (And that I missed my race), but their integrity and determination to provide stellar service really shined through. So, heck yes, I think this is a good place, They know how to make lemonade out of lemons! Oh yeah, and their tires are stellar. I've been buying Les Schwab tires for about 20 years for several cars - I figured out that my current set is probably the 10th or 11th set of their tires. I wrote a nice letter to their corporate folks, too. read more

I have been researching the new tire pricing from Costco, Les Swab and Hyundai dealer for replacing the original factory tires, which had 63,387 miles on the tires. Yesterday, I finally bought 4 Reputation tires from Kurt (manager) of Everett Les Swab for my 2016 Hyundai Sonata. We had a flat at the right front tire during the Oregon trip 3 years ago. Les Swab at Vancouver WA did the repairs without a single charge. Due to the aging of tires, the same tire had a flat again. Les Swab gave me a discount which $80 above Costco (Toyo) and $200 above Hyundai dealer (Kumho Solis). I'm OK with The original Kumbo tires (noisy) which have reached over to factory suggested 60,000 miles (was my choice). The reputation tires have exceeded my expectations (nice rides, quiet and performance). The other reason was Kurt and the crews are honestly, hardworking, dedication, quality, and just-in-time support. Yes, I support local shops! Hope all the tires are made in local residents and that would help our communities. Good job Kurt (great leader) and teams from Les Swab! May God blesses you all abundantly! Frank read more

Great and fast service. Got me in right after work and was able to figure out the problem with my tires. Found a nail. They patched the problem and didn't have to pay since I've purchased tires from them in the past! Spectacular!!! read more

I have bought 7 sets of tires here for my personal and commercial vehicles. I really don't know what has happened to this place the customer service is terrible now. I came in to have my tires rotated there was only a couple of people there so it shouldn't have taken to long I thought but I sat there for an hour and half while they serviced others vehicles that came it after mine. I think they were not in the a rush to do my vehicle since this was a free service. My wife went in with a leaky tire that they would not fix because "it doesn't have enough tread on it". Really they only have 20,000 miles on it and a 40,000 mile warranty on it. They wouldn't warranty the tire because they said they had not been properly rotated. They were happy to provide a quote on new tires. So my wife asked to have the spare put on and after waiting over an hour for it she went out and did it herself in the parking lot. NEVER AGAIN Mike Stephenson Les Schwab Update: Once again poor customer service. I Emailed the person below from Les Schwab that asked me to and never heard back from them. Sounds like poor customer service goes deep into this company. read more

Had an issue with a tire: Picked up a nail. Thank you so much for helping me today with tires. Great service and very timely.

If you value your life, do not go to this Les Schwab. They neglected to tighten my lug nuts after a mount/balance and my whole rim and tire almost fell off while I was on the highway. It was only a few rotations from completely coming off. I have a plate that covers my lug nuts so I didn't check them, but who thinks of checking that kind of thing when that's their specialty. I can't wait until they open on Monday. My kids could have been in the car with us!! read more

Les Schwab Tire Center - My lug nuts that Les Sxhwab only finger tightened. - Tires Near Me - Everett, Washington

I've put 30,000 miles on my car since.the beginning of covid and this location has some of the very best & most helpful people! Every time I've had a problem they have saved me.... read more

I made an appointment for this morning online which included a price for the tires I was going to buy. I came in and they give me a quote that's over $150 more than the quote online for two tires. No thanks. read more

Had my car towed here late one afternoon for a pesky flat tire. I had previously been told that my locking lug was stripped and would require drilling and shop time ($$$), fearing the worst I put my trust in Kurt and his crew. I made phone contact with the staff no less than six times and each time I was greeted with a friendly voice and promises to get right on it first thing in the morning. I called the following morning an hour before they opened and Kurt assured me my car was first in line for repair. Within an hour of opening I revived a call from Jeff The Mechanic and he told me to give them 10 more minutes and the car would be finished. I returned to the establishment and finally met Kurt face to face where he handed me my keys, said it was no trouble at all and they weren't charging me. Customer service at Les Schwab keeps me coming back time and time again. Thanks guys!! read more

Had a slow leak in a tire that I didn't even buy from Les Schwab. Brought my car in and in 30 minutes they had removed it, found the sneaky little vampire nail that was sucking the life out of my tire, fixed it and put the tire back on. For Free. Yeah. Free. When its time for me to get my next set of tires I will be coming here first. - Thanks guys! read more

We were traveling through Seattle when a Good Samaritan saw one of our trailer tires were low, then he followed us off the exit and told us about Les Swabb. I called they where about to close and they stayed open for us!!! What nice people they even sent someone to a warehouse for our size tires. Thank you Les Swabb for everything!!!! read more

Chris at Les Schwab was so helpful! My car died in the middle of an intersection on 4/14 and he was able to see me same day and I was in and out within 30 minutes!! Very appreciative of how informative and kind he was. Thank you thank you! My car is very happy now. read more

I started my Friday morning off with a flat tire, and luckily got off the freeway right by the Les Schwab off Walnut. I got over to their parking lot 15-20 minutes before they opened and walked to their door to ask if they could repair a flat when they opened. The gentlemen at the door said of course and not even 8am rolls around and they are grabbing my keys and fixing my tire. They were quick and professional and very kind and it saved my Friday. Thank you guys! read more

DONT WASTE THE EXTRA FEW HUNDRED DOLLARS FOR" Les Schwab service" it is customer serve us! GO TO DISCOUNT TIRE! I was a lifetime LS customer, I purchased my last set at discount tire and had no problems with them. It had been so long since I shopped for tires, I asked 2 friends to help me. They both said LS may cost more but the service is better, discount now has hidden fees etc. So, on I went to LS, after being sent to multiple locations, I ended up at an Everett location, they put tires on my car for 850.00 they put all the paperwork in someone else's name and handed it to me in the LS package as they were closing and we headed out the door. I opened my paperwork and noticed they put put it on someone else's acct. I went back in, they were closed. It took a few hours of phone calls the next day and speaking to regional manager to get ppwk in my name. Today my rear tire is wabbling, called LS, busy for an hr so I drove in. They can get me in December 23rd! I called NG discount and they said come in we will take care of it today at no charge even though they are LS tires. DON'T WASTE YOUR MONEY! GO TO DISCOUNT! read more

Today pulling out of the shell on Everett Ave my Husband and I heard this tick coming from the driver's side tire so we pulled into Les Schwab!! Right as we pulled in we were welcomed by a nice employee who took one look at are new car and said we had a screw in are tire. Even tho they were busy they took the time to pull us in and fix are tire without any cost. I wish they could of taken a tip. A few employee's even said my Husbands car was beautiful and one said he has nice tire's lol read more

What an amazing experience. I had a flat tire and was slightly freaking out. Standing in the rain after work in the dark, and I make the call. Cameron assured me Richard was on his way. 30 min. Later I was already back at their store! Not only was the experience quick and painless, Cameron fixed my flat and made sure my other tires were good to go. No charge either! What a great experience. I need new tires. Heading back to Cameron ASAP! I recommend this location 100%. read more

Don't let them rip you off!! Go somewhere else!!! We've been getting our tires here for almost as long as we've lived in Everett(10yrs). Almost a year ago we had all the tires replaced there. About a month later there was a grinding sound that started in the back of the car. We took it to our trusted mechanic to see what was going on. Turned out there was a problem with the wheel bearing arm that our mechanic said "doesn't just happen" someone had to have done something to it for this problem to happen. The fix cost us $400 and it was only so little because our mechanic doesn't charge as much as most places do. I can only imagine how much it would have cost us if we had gone back to Les Schwab or some other place. Well today the hubby pulled all the wheels off to replace the calipers and wheel bearings. When he pulled the front wheels off he found that one bolt from each of the front calipers was missing!! Again that's not something that just happens, Someone took them out. They don't just fall out on the own and the last time the tires where off was at Les Schwab. That is just wrong!!! Replacing tires does not require anyone to touch your calipers or rotors!! Someone just lost our business!!! Don't let them rip you off!! Go somewhere else!!! read more

Guys are nice here.... but the was a problem... We came to fix a tire (had a nail in it.). They damaged the tire when unmounting it, so they offered to us to buy a new one, because they disagreed to put old tire back on: "tire is in undrivable condition" Really ???!!! They said the damage was already there, somebody did that who mounted the tire on prior. Another thing they didn't had the same tire in stock and could't find one around by calling to other companies. We been told we have to leave property!!!! How to do that with no tire on. "Call towing company, or we can do that for you" How nice is that ! We ended up by getting old, used different tire just to get out of there (free of charge). .. Manager and corp. are useless... read more

I had a valve go bad on my new 2017 F350 dually with less than 25,000 miles. I pulled into this Les Schwab to get it fixed. I have the OE polished aluminum wheels on the truck. And, they scratched the face of the wheel up pretty good. When I brought it back to discuss the issue with the "manager" he said that they didn't do it of course. I told him they are the only people to have removed a wheel on this truck since I bought it. It doesn't even have 25,000 miles on it. He told me the wheels had been off this truck before. So, not only did they not take responsibility for their mistake. But, he called me a liar as well. This is a franchise owned location. I recommend staying away from this location and sticking to just the corporate owned stores. read more