We have worked with this amazing jewelry store before when we needed my wedding ring resized. They…read morewere very polite and accommodating with our needs. We recently revisited to have the same ring (10 years later) reshaped into place as it had become warped over time. Within minutes it was back to perfect and the kind gentleman didn't even charge for me for the service. It was unexpected and very generous of them to do. Thank you for being good to us again all these years later!

After going to a few different jewelry stores, we settled on Prestige. Phyllis is absolutely…read moreamazing. I had an exact idea of the ring I wanted. She brought that ring to life. Totally custom-made. It is absolutely stunning and I get compliments on it all the time. I still can't believe she was able to get it so perfect. I was very specific with what I wanted! We will return to this store to get our wedding bands made. The customer service is next level. I would recommend this shop to everyone!

My coworker had an old grandfather clock in a storage unit which had been sitting unused for…read moreseveral decades, and they were giving it away. I was interested in it, but had no idea how to set it up. Eric came by for a very reasonable price, set everything up with care, and helped get me up to speed on how all the mechanisms work and what to pay attention to in order to maintain it. Eric was super friendly, accommodating, and responsive to my requests and able to work with my schedule. The clock works like new and looks great in our space. Highly recommend Eric if you want someone to take good care of your clock for a reasonable price!

Went to get a couple watches fitted and batteries for a few watches. What a fun store, with an…read moreamazing variety of interesting clocks and a great selection of vintage watches. The owner saved me lots of money by recommending I try to recharge my solar batteries for a few days before replacing them as they are very expensive. He was right! Saved me over $200 replacing those batteries. This place has great prices, aand they will do quick work like sizing or simple battery replacement while you wait. I will be taking some of my mechanical and automatic watches here for service in the future. I highly recommend this place!

Short Review: Great service from an indie business owner…read more Long Review: I wanted to go back "old school" and wear non-fitness tracking watches again so I took 5 old watches in to Jewels to get batteries replaced. Sam was great and when I brought in the watches (one of them 40 years old), he took really good care of each of them. If you're looking for the "friendly neighborhood" place to get your watches repaired, look no further.

I was looking around at local jewelry shops to have a custom engagement ring made and was finding…read morethe process very stressful and full of information that contradicted itself. After visiting half a dozen other jewelry shops I walked into Jewels on Lake and I knew that I was in the right hands, and that this is the man who I want to design and make my ring. From the moment I walked in, Sam made me feel at home, he was very confident, professional, and completely transparent about his process from start to finish. I visited his shop five times with questions before I finally gave the go ahead to proceed with a ring design and never once did he make me feel like a burden or that I was wasting his time. The ring that he made was beautiful and my partner loved it. I could not recommend Sam enough and I wish that I went to him first when I began my journey in finding an engagement ring.

I've been moonlighting as a "watch repair guy" these past few months, which basically means I've…read morebeen breaking things and calling it "fixing." It was a total hit or miss--mostly miss. Then I got a new watch and realized what I actually needed wasn't more YouTube tutorials... it was professional help. Enter: Time Essentials! The second I walked in, I was greeted with kindness and service so good I half expected them to offer me snacks too. John (pretty sure he's the owner, but I'm also convinced he might secretly be a time wizard) went above and beyond fixing three of my watches. Prices? Totally fair. Speed? He fixed them in under 10 minutes--faster than it takes me to find the "skip ad" button on YouTube. Safe to say, I'll definitely be coming back. If your watch is broken, don't waste months pretending you're a horologist like I did. Just go to Time Essentials. HIGHLY recommend!

The guy is very good at his job and he is very knowledgeable and very reasonable with his pricing I…read morewould highly recommend this spot!!!! I love to support stores that are great at what they do! This store is worth visiting!!

Fast, friendly and professional. Very professional and affordable service. New strap replaced in…read moreless than 5 minutes for 10 bucks. Awesome!

Initial watch repair mailed and received by Time Tec 12/1/25. Quote of $545 given the following…read moreday, 12/2/25 for overhaul, refinish, gasket, water resistance maintenance and estimate of 2-3 weeks turnaround time. Watch came back after almost 2 months on 1/30/26 with case tool markings and scratches. E/mailed Kevork upset, he responded immediately and apologized for returning the watch with these flaws unnoticed. To his credit, Kevork responds almost immediately to e-mails and is excellent with timely communication. He e-mailed a pre-paid return packing slip, apologized for sending back my watch in such condition, and promised to work on it so it comes back as good as new. Watch was received the second time by Time Tec on 2/5/26. It came back today, 3/9/26 after a little over a month turn around time. Kevork delivered as he promised, the pictures speak for themselves. I would rather he did it right the first time, but I'm really grateful my experience with Kevork and Time Tec ended on a positive note. Bert Baume & Mercier Capeland Chronograph B&M watch box is mine and did not come as a service case from Time Tec

Great people to do business with! I sold them my watch here and the process was as easy as it could…read morehave been. They gave me a number online, and kept to it after seeing the watch in person. Was it all the money for the watch? Probably not, but I understand they need to make a profit and I'm okay with that. Also, beats trying to sell something on your own when you don't feel like dealing with people all day lol Will definitely go to these guys next time I want to move a watch on.

Great experience with Ben and the team! Their selection is very well curated and I would not…read morehesitate to do business with them.

Michael was amazing! Gave me a good deal on a 2021 submariner! Will be coming back! First time here…read moreand was able to buy a watch I've been looking for everywhere! Great variety!

I had been looking for a jeweler to repair some vintage (gifted to me) jewelry for years. Most…read moreturned me away because some of it was classified "too difficult to repair" or as "costume." I read the reviews on Valia and took a chance -- I brought it all in and they could not have been kinder, more professional and honest. Every single piece was fixed within one work week and the price was incredibly reasonable. I will forever be their customer. I also love their jewelry. I wanted to buy several pieces. I took a few pictures and provided to my husband as inspiration for my birthday present. Truly, this is a great shop.

Best watch store in the Pasadena area, hands-down. Super competitive prices, but more than that,…read morethe customer service is awesome. If you are having any trouble at all, and I mean any issue with your watch GO HERE IMMEDIATELY. I've been here twice and they resolved my issue quickly, affordably, and with some of the best overall customer service I've experienced from a Mom and Pop shop in the neighborhood!

This is my go-to watch shop when I need my watches serviced. They've changed the battery for my…read moreTissot powermatic and Cartier Santos Dumont and was quoted around $40 each. I've been charged more at the mall and this place is a certified watch shop. They're also very responsive over Yelp messages. For example, the crown on a Longines Spirit Zulu Time had gotten stuck for a reason I can't remember, I messaged them on yelp and they responded quickly. When I came in person they were able to fix it in under 5 minutes and free of charge. Everyone here is very kind and helpful. I've never purchased a watch here but prices seem very comparable to online and other retailers.