Dr. Kondradzhyan is very good, excellent doctor. He understands your concerns and help you for you…read moreto get better in every way. Staff in person visit, they are nice but if you die you can not reach them Over the phone. I called over 50 times today and couldn't get throw. No one answered the phone. I am going to give 5 star for doctor but 0 star for clinic staff being unprofessional. The clinic is not even that busy. They never answered the phones.

I've been with Elevate for years and think Dr Minasian is a great doctor - but for some reason they…read moreNEVER answer messages in the Athena Health patient portal and I mean NEVER. I'm not sure what the point of it is at this point.

Quality care! Wonderful physicians who really provide excellent care. highly recommend them!read more

Great Doctor and his Staff are very Friendly and very professional!…read moreAnd always trying to accommodate the patients to reschedule appointments and such!

I called the office on June 8, 2026. I wanted to make an appointment. I am 80 years old. They do…read morenot take Blue Shield of California PPO, only HMO. WTF?

Fantastic, caring, compassionate doctor. She is my husband's doctor and he really likes her (but he…read moredoesn't like doctors). He trusts her and is willing to follow her advice. Her office runs like a finely oiled machine. She keeps appointment times. Her office staff call you back quickly and they care as much as Dr. Adelman does. Her staff is fabulous just like Dr. Adelman! Dr. Adelman bends over backwards to ensure her patients get the best possible care and in the most timely manner. If I was old enough to see her, I would. I asked, but she only takes geriatric patients and I'm not quite old enough yet. But she helped me find a great doctor in the same network. She cares deeply and she listens. I can't say enough great things about Dr. Adelman and her entire staff. They treat you like family.

I've never felt so heard and seen by a doctor as I did when I met Dr. Sera Ramadan. She is kind,…read moreattentive, and truly listens. I've only been seeing her for a month, and I'm already noticing real improvements in my health -- something I didn't think was possible this quickly. Appointments are efficient and respectful of my time. I've never waited more than five minutes, and the Silver Lake location makes it easy with plenty of parking, so I don't have to miss much work. Everyone in the office is welcoming and helpful, which makes the whole experience stress-free. While there is a fair amount of paperwork, it's all handled online through the Spruce app. That means I have my own record of everything discussed in appointments, prescriptions, and care details -- an invaluable tool for keeping track of my care. Most importantly, Dr. Ramadan has been a light during a very dark time in my life. I'm beyond grateful to have found her and cannot recommend her highly enough.

Dr. Ramadan and her team are amazing! I always feel listened to and well taken care of whenever I…read morecome in for my persistent issues. Everyone working in this office is lovely and helpful, so I always feel welcome. Wait times are always short and it's easy to schedule appointments and follow ups. Medication refills are a breeze. Communication is top notch. Overall, I am very thankful for Dr. Ramadan, PA Noel, and all of the nurses who help me when I visit. They've been wonderful in my journey to better health.

I was seen by Nurse Sela for my supposedly regular check-up and just so happened I had seborrheic…read moredermatitis behind my ear and she immediately booked my visit to a dermatologist right there and then. She has been most comprehensive, detailed and most competent in her examination also very kind in her giving of instructions on what to do next... she wrote everything as to the dates of labs & follow-up consult. I feel very well taken cared of! I am most satisfied with the premium service they give to patients like myself. To add, they have a very nice new office!

For a primary care follow-up focused on cholesterol management, I had some recent lab results…read morereviewed and talked through what they could mean for my overall health. The advice felt practical rather than generic, and the front desk was pleasant and easy to work with.

I have been with Dr. Poladian for several years now, and still continue to get excellent care. I…read moreappreciate her attentiveness to my concerns, her straight forward talk, and her ability to work with me on a plan of action for care. I think it's pretty cool that she has medical students in her practice and she has them come in first to see what's going on, then she comes in with them to teach them, as well as to care for me. (They ask if they can come in prior to doing so, and will respect your request to not come in if you don't want them in the room).

Doctor Poladian is never available. You will always see a nurse practitioner…read more When you call they NEVER answer but you come in and they are all sitting around not on the phone. Returned calls are 2 days later not 24 hours. Appointments are months in advance even tho you won't see the doctor. Now they want to charge you a yearly "membership fee" of $250. See below for email sent. That's insane! These doctor just want your money and insurance money. I left this place for another doctor that's available and the office answers their phone. Beginning February 1, 2026, our practice will implement an annual administrative fee of $250 per calendar year to help offset the cost of certain non-clinical and non-covered administrative services that are not reimbursed by insurance plans.

Very kind doctor Clean office…read moreHelpful staff On time appointment check in Take care if each patient

My interaction with Joe, the office manager, was one of the worst customer service experiences I've…read moreever had. I called to ask a simple question about my insurance after the front desk told me I should speak with him directly. Instead of being helpful, he was incredibly rude and dismissive right from the start. Joe came across like a complete douche -- angry, hostile, and acting like he had a chip on his shoulder for no reason. It honestly felt like he had me confused with someone else because his reaction made no sense for such a straightforward question. I've never dealt with an office manager at a doctor's office who behaved this way. He should not be working at a doctors office where people should be empathetic. He lacks empathy. He speaks as if the patients owe him something and seems critical. When patients are just trying to understand their insurance or get basic information, the least they should receive is professionalism and courtesy. Unfortunately, Joe delivered the exact opposite and left a really terrible impression. This whole office from the doctor to the office manager to the front staff are all horrible and lack customer service. This was the last straw and I stopped going to this god-awful place. There are so many better doctors and their staff out there.

Doctor Garo Karakashian is an amazing, caring, very intelligent doctor . He takes the time to sit…read moredown and talk with you, very knowledgeable, very efficient. Garo Karakashian really makes you feel at home and he really cares for all his patients. A big thank you to him for always taking care of me. Let's not forget the amazing silvana. Everything I walk in Silvana greets me with a smile. She makes sure I'm taken care of throughout my appointment.

If there are a billion stars review, I would rate Doctor Garo that!…read more He is the best Physician in the whole universe! He is the only one that I can trust to take care of my parents. He always go above and beyond in making sure that his patients are safe and healthy. He is easy to talk to because he doesn't only listen but he always speaks from his heart to counsel you for your best interest. He is funny and makes his patients feel comfortable regardless of your age and situation. I trust him because he has proved many many times that he cares and he loves his patients like his own family

BEST. MD. PERIOD! She is totally worth the concierge fee - and u do get great service for that! PS…read moreI only go to female doctors for everything.

In my 65 years of life, I finally found a doctor who is exactly what I have been looking for. She…read moreis perfect! She takes all the time you want to go over ever detail of medications, lab results, general health issues. She is very proactive when it comes to dealing with any issue that you present. The friend who referred me to Dr. Ng literally owes her life to Dr. Ng who diagnosed in very early stages cancer of her kidney, and who is now completely recovered and healthy. You can call her any time of day or night and you get HER, not her exchange. She gives you email and cell phone. The best medical treatment I have ever found. If you go to see her and engage her as your doctor, please tell her that Robert Earhart referred you. And, send me an email at earhartr@aol.com to let me know if you have any questions or how things go. You will do yourself the best favor ever to make Dr. Ng your doctor for life!

GREAT CARE with Dr. Mitropoulos. She listens and cares for you. She takes her time to make sure…read moreyou are comfortable, and you are heard.

The office does not have availability to see their current patients when they need to be seen…read morewithin in a day or two (per the recommendation of an advice nurse). I called to make an appointment for a rash that I had and I was told by the advice nurse to make an in person appointment with MY doctor within 24 hours. I called as soon as the office opened and was told the next available appointment was over 5 days away. The person sent a message to the office to call me back to try and get me in for the next day. I waited 24 hours and never received a call back. I called as soon as the office opened the next day and was told the same thing. Cynthia (the front desk worker) called me back and informed me "All I can tell you is to go to urgent care or the emergency room. We don't have any appointments. I'm not a nurse. Just calling you back to make sure someone called you." The front office staff is extremely rude and this office exhibits horrible patient care.