Be sure to set aside 2 hours or more for a simple car inspection (required by state law.) I thought it would be 30 mins, 45 mins tops, especially after the law change that made the inspections even shorter than they were. Silly me. read more

This location saved my rear by actually having technicians that are certified to conduct the state emission test that's still mandatory in several Texas counties! And it was faster than the old places we used to go to when it was mandated. Thanks guys! read more

Went to my usual Jiffy Lube on 2222 for an Emissions Inspection and Oil change, but was told they no longer do inspections at this location (should probably stop listing that as a service on the website). So they told me to go other Jiffy Lube's nearby, this is the one i chose first. 6 miles early afternoon traffic later finally pull into a not-too-busy locations only to be told that their one and only Emissions tester is out that day. What is the point of offering services if you lack the ability to perform them? This led me to a third Jiffy Lube where their Tester was also out. In short, i have literally nothing but hard evidence that Jiffy Lube, as a company, simply is incapable of providing basic services like State Mandated Emissions testing due to their incompetency with staffing personnel. 81 minutes, 32 miles, ZERO services done by 3 different brands of the same chain. read more

Fast friendly service. Jack was honest and explained what services were needed. I've been coming to this location for the past couple of years. read more

This was my GO TO Jiffy Lube but they just really tried to play me. Friday I noticed my left headlight was out. I bought a new bulb but every place I went, was having trouble getting the old bulb out. My 3rd stop was this Jiffy Lube today. One of the male employees tried to get the bulb out but he was unsuccessful. He said his hands were too big. He called his female coworker over for help but she was also unsuccessful. She then scanned my car and went to asked the manager (I think she said he was the manager) for help. I asked if she was scanning my car to figure out how to get the bulb out and her reply was, basically. After speaking with the manager, she came back and told me they'd be able to change my headlight but because of the type of car I have they'd have to hook it up to some machine and that would cost me $60.......I did mention I had my own bulb right? ......Oh and I drive a 2018 Ford EcoSport. Nothing fancy, nothing special, nothing advanced enough to have to be placed on a machine to change a headlight. I went up the street to Lambs. They came out to my car and changed the bulb in less than 5 minutes FOR FREE. GO UP THE STREET TO LAMBS AND SEE CRAIG AND KEVIN FOR YOUR CAR NEEDS. STAY AWAY FROM THIS MONEY HUNGRY ASS JIFFY LUBE. read more

This location really looks after their customers! Thank you so much to Erik and Ben for looking out for this girl.! I told them that I'm going on a long business trip and thought it would be best to get my tires rotated and brakes checked. Well turned out Erik highly suggested that I get new brakes for my front tires. He even brought out a little dodad to show me how my brakes are compared to how brakes should be! (Thank you so much for that! It helped a clueless one understand the "how come?"). I couldn't be more happier with my decision honestly! I feel beyond safe now going on that long trip! Thank you Jiffy again so much! P.S. I will return to get my oil change with ya'll..! You 100% have a loyal customer here! read more

Fast, courteous, friendly, and efficient. Got the job done. Didn't try to upsell me with stuff or services i didn't need or ask for. Not much else to say. read more

Jack and Yasir were quick but efficient technicians. They have a very approachable attitude so that I could ask any questions. Above and beyond the level of service I expected. Every time I come here, this place never disappoints. read more

Very courteous staff, very fast, very courteous and helpful. The location is aslo very helpful.

I know you hear lots of stories about jiffy lube, but this location is great. They were quick, didn't try and upsell me, and double and triple checked all their work. I'll keep coming back. read more

I went to Jiffy Lube on 620, this morning, because my car was not cooling down. Ben took great care of me!!!! He showed me my filthy filter AND the new one that he was going to put in, by the time he was done, my car was like a meat locker!! It blew out COLD air! I am do pleased, and Ben was so nice and informative. I will definitely go back to them! read more

Martin was outstanding, So refreshing to have a complicated AC issue resolved in a small amount of time. Martin needs a raise. read more

Overflowing trash. Employees standing around idle. Wait exceeds 30 minutes to even get in, then another 40 for an oil change! read more

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Amazing team here customer service is very good when they aren't too busy I always come here for inspections

Lunch time, in a bit of a hurry. Only 2 employees. 1st employee asked me to pull into bay 2. About 1/2 way in, I suppose the other employee, below, told him to have me pull behind the vehicle in bay 1. The 1st employee told at least 2 other people there is a long wait, someone is on break. Those people left. After 15 minutes, 2nd employee asked me to pull into bay 2. Then he asked me what kind of oil. I advised him the sticker is in the car. He came to the waiting area to tell me "you're not really due for an oil change". I don't drive much, so I only change it about every 5-6k miles. I said, it's close, less than 1000 miles to my next recommnded change. Do you want my business? Then he got snotty about what kind of oil. This is the worst jiffy lube I've ever been to. I definitely won't use this one again. The whole process took 1 hour!!! Ridiculous! Lastly, the employee who "helped" me barely acknowledged me. Walked outside while I was paying. So I went to my car. He yelled from below a bay, I need to give you a receipt. I went back in & said thank you. His only response was, you're welcome. read more

The drudgery that is car inspection is fixed at this place! Went first to a non-jiffy location and was standing outside (sunburn style) for about 20 minutes before someone else in line noticed this place! Hop in car and drive over to be amazed by their kindness and efficiency with accurate results in less than 20 minutes and no high-pressure upsales for any other service (even though captive customers would be an excellent mark). Also, while you're there, check out the impressive basement level below where all the recycled oil goes but watch your step and stay safe! Will return to get my headlamps repaired soon since they are both faded out and don't want to sandpaper or shellac on own with help from YouTube. Peace out in a Jiffy and keep up the kind and careful work. This might be a thankless job, but y'all save the day for us non-mechanic doobs every dang day so don't forget it!!!! read more

They act like they don't want customers. Klingemanns on 1431 is no more expensive and way better.

Total lack of organization. No one communicates with anyone else. Never will go to any location ever again.

This Jiffy lube location is the BEST!! I've been going to them for over a year and have never had a bad experience. I need to take a moment to mention the whole staff that helped me today and give them a thank you for welcoming me with a smile and being thorough and efficient. So thank you Jordan A., Bradley, Victor, Steve, Titus, and Thibauit. I'll be back... and to everyone else I highly recommend this location. read more

Guy working there was really nice and happy to be there. Big step up from what you usually get at auto places. I got a full synthetic oil change and was able to stay in my car and finished within 20. This will be my go to! read more

Martin was super professional, highly recommended. I will be coming back here next time I need my oil done.

I really like this location. My wife and I take our cars here for oil changes and inspections. They value military service with their discounts - are friendly- and do not push unneeded upcharges. I went there yesterday and this morning I noticed oil on the floor of my garage. I was nervous about driving it so I called. Jonathan, one of the managers gave me his personal cell phone and had me call him when it was convienent to me. He then drove out to my house to look and found that oil had pooled and dripped during the change - but all in all seemed fine. Just in case he had me drive to the shop where he took a more thorough look at my vehicle to ensure all was fine. That is great service ! I will always come back to places like this who have people who car about their customers. read more

Very nice guys and very quick efficient service. In & out in a half hour for a state inspection. These people work in the heat and it would really pay for us customers to be a little nicer. read more

Exceptional service from Stephan and Bobby, very patient and extremely welcoming. Don't usually leave reviews but these guys deserve the credit. Thank you Guys! read more

Highly recommend! Not only was my oil change incredibly fast, the employees are efficient, knowledgeable and personable. Miguel offered a special service to restore my headlights. I was floored when he was done. The headlights look brand new! I am definitely coming back here again! read more

Jiffy Lube - After - Oil Change Stations Near Me - Austin, Texas

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The guy they always have outside has the best attitude!!! He turns a mundane job into something that makes people smile. I literally had the worst day today & his positivity helped to turn my day around. There's also a guy name Jose that works there & he's great! Super helpful, straight forward and doesn't try to sell you random crap your car doesn't need. Ladies you can trust this place!!!! read more

Jiffy Lube Austin, Texas 78726 (620 @ Anderson Mill). Believe it or not I had a blast at Jiffy Lube this morning. Jonathan and Justin were incredibly nice and honest. Jonathan provided info about why my car was "acting up" and explained that is has a certain type of engine that eats oil. The guys were quick to fix and took coupons which made my total significantly less that it would have been. The best part? I was cracking them up the whole time. Thanks Jonathan! Thanks Justin! Thanks Jiffy Lube! read more

Highly recommend this location. Staff was pleasant and oil change was completed in just a few minutes.

Fast State inspection service. Triy had the manners of a Southern gentleman.

Came in for an oil change and there were a few cars ahead of me, but I wasn't in a hurry. I was in and out in less than 15 minutes, it was amazing. Bradley, Joey and thibault were super helpful and friendly! I appreciate you guys and stay hydrated in this heat !! read more

Yesterday, my Mom was ready to drive 300 miles back to S. Texas and noticed her oil light flashed on then off. She is due to get service and an inspection with her local mechanic on her return. I checked her oil and it looked low. So we went to my local (and fav) Jiffy Lube @620 near Anderson Mill. I've always had customer friendly and professional service at this Jiffy Lube. And yesterday was no exception. Ryan, the tech that helped us, checked and Mom's car and found it was about 1.5 qts low. We let him know my Mom had a long drive ahead and I wanted her to be safe on the road. He checked car fluids as well as topping up her oil the 1.5 qts. I was ready to pay Ryan, he said to put my cc away. He was happy to help and wished my Mom safe travels. Customer service and care were 5 star - thank you for the peace of mind Ryan! read more

The staff was incredibly kind, knowledgeable and quick. They were kind and respectful to one another so it was enjoyable to hear and see them interact with each other as they worked. We'll definitely go back to this location for our next oil change. read more

Just brought my 2021 Dodge Durango for a quick oil change because I didn't have all day to wait at the dealership. Ryan at Jiffy Lube met me at my vehicle as soon as I pulled up and said there was 1 car in front of me. After that car was completed he completed my oil change in about 10 mins. Entire visit was less than 30 mins. Definitely would recommend this location and special shout out to Ryan for his Great Customer Service !!!! read more

I haven't been to a Jiffy Lube in about 10 years because I hated being treated like an imbecile because I'm female. I detest being upsold crap I don't need. This location gets 5 stars today because they were quick, courteous, clean, and they didn't try to sell me anything but the oil change and inspection I asked for. All of the techs were interacting with each other professionally and were very conscientious. The operation seemed to run like a well oiled machine, pun intended. I'll come by here again for sure! read more

I was late in renewing my registration yet again, and have found Jiffy Lube to be the quickest option for getting inspection. Took 5 min, great service, polite staff. read more

Jiffy Lube - Oil Change Stations Near Me - Austin, Texas

Fast, courteous and COVID conscious service! I came in for an oil change and tire rotation today. I was in and out in 20 minutes! Ryan and Jonathan were great and helped me get back on the road quickly. They were both wearing masks the whole time and I stayed in the vehicle while it got service. I always come back to this Jiffy Lube and highly recommend to everyone! read more

Free Netflix. That's right folks, no need to subscribe to Netflix when you can see comedy in real time at this Juffy Lube. 1) No employees (only one, and minimum of two required to do any work). Still, they had a filter for my car. 2) The Jiffy Lube a mile away had three employees, but no filter for my...no not a 1959 Nash...no, not a Russian Yugo: a standard, run of the mill 2014 Toyota. D'ya think one could have called the other, and, oh, I don't know, something silly like transfer a filter...or transfer an employee... Hollywood could not do any better writing a comedy script for these clowns at Jiffy Lube on Ranch Road 620 on either side of Anderson Mill Road. read more

Supposedly they close at 6 PM. I arrived at 5:34 PM, and was told by the employee they could not change my oil because they close at 6 PM. When I pointed out that it was only 5:34 PM, his next excuse was that they had already shut down the computers and it would take too long to reboot. Apparently the managers there do not care about profitability or customer service. I drove home and took the time to post this and it is still not 6:00 PM. read more

Jiffy Lube - Oil Change Stations Near Me - Austin, Texas

Great service, great staff at this location. I went to get an oil change and within 10 min it was finished. They didn't try to sell me anything but what I asked for and for that and there quick friendly service they get 5 stars! I'll definitely be coming back! (Store #3038) Brandon H. is the guy to see! read more

Awesome crew! Friendly and helpful. They were derailed with my services. In and out! Definitely recommend