newer truck now leaking oil and the protective plate had only one bolt put back in. Got to take it back. Very Bad Experience! read more

Jiffy Lube - Newer truck leaking oil and protective plate missing bolt! Terrible job - Auto Repair Near Me - Canon City, Colorado

This Jiffy Lube is an absolute rip off. The manager assured me that the pricing was average for the area. $224 for a 6.6l Duramax oil change no additional service. I called Big O tire and the dealership and they were both about $100 cheaper than this location. The service manager also tried to tell me that she was certain that the big tire did not offer diesel oil changes. I would avoid this place like the plague. If I could give zero stars, I definitely would. It's a shame too because Jiffy Lube is usually a good chain to work with. I will never be visiting another Jiffy Lube as long as I can. read more

Was a little nervous bringing in my 85 year old Mom's car since the dealership she usually uses was too busy to take care of an oil change. This Jiffy Lube in Canon City got me right in and immediately addressed my concerns. From the technicians to the mechanics to the young lady who finalized the paper work, I was treated with respect, informed of every issue, allowed to choose services as I saw fit and they even assisted me with a coupon. Very impressed with their professionalism. Will definitely be back with my car as well! read more

I take issue with the unethical sales behaviors exhibited by the manager at this location, Tabitha. I waited over 2 weeks to write this review after 2 calls to Jiffy Lube corporate and guarantees I would get a call from the district manager to discuss, but I did not even get that. Oh and Tabitha refused to give me their corporate number and claimed she did not have a district manager which was an absolute lie. She was obviously scared I would report her behavior. This review is from the perspective of a previous sales manager that believes in an ethical sales approach. I pull up and I am greeted by Tabitha. I open my window and say to her "Hello, I just need an oil change." She said ok great, and then proceeded to say that she would also check my fluids, battery, etc. She was talking very fast, and was leading me into the office to show me where things were, etc. Again, I said "I just need an oil change", did not agree to anything else. She never asked me if I wanted all those additional things done for MORE money, she just took it upon herself to tell me what was going to happen. I have never been here so I just figured that's a part of the service. So, I'm waiting for quite some time while other cars are getting completed, and then I inform one of the workers that I have a coupon after noticing their sign to inform them of coupons prior to service. The coupon was never checked, no one knew what coupon I had. So at this point I said nothing about this "signature service" I was conned into, as I said in the beginning "I just need an oil change." Tabitha comes in after they inspect the vehicle etc. and it is then, that I present her with a coupon for which I thought was just an oil change. It is a whopping $60+ dollars! I am floored, as this was conventional oil, and I have never seen a price this high. The work is already being done, and it's at this point I look online at reviews and realize she charged me for this "signature service". So I wait for the work to complete, and as a courteous customer I step into the bay where they are working AWAY from their customers to express my discontent with the situation. I asked Tabitha the manager if there was such thing as a simple oil change or was the signature service their base service? I literally had to ask this 5 times to get a straight answer out of her. Her first excuse was that the coupon I had was for the signature service, so that's why they did it. Well Tabitha, that's a blatant lie which adds to your unethical behavior and poor customer service as you decided to give me the signature service as soon as I pulled up without asking me, as I did not present the coupon until after they pulled my car in, approximately 25 minutes later. Then another worker tells me, "It's only 10 dollars cheaper for the regular oil change since you had the coupon". Um still not the point? They don't grasp still that I'm upset at the service not the dollar amount. So after finally getting it out of Tabitha that she misled me (no apology was given at all mind you), and that there is indeed a regular oil change just as I asked for, she proceeds to ring me up, and acts like nothing happened. She acted like I was going to come back for my next oil change. No empathy, very confusing. As a customer, all I wanted was an apology, an acknowledgment of her mistake, something that showed me she was willing to take responsibility for her unethical actions and treat me with a little respect. I did not get that at all. Tabitha, here's what you can do if you want to blur the ethical lines of pushing the signature service on people. You can say to the customer, "Ok we will do an oil change, and check this, that etc." And then ASK the customer, does that sound ok? Or is that alright with you? All you need is the customer to agree to the services you said you'd perform. If I agreed to that I wouldn't have an issue, my issue is that I never did agree, and you upsold me without even asking or getting my approval, did not offer any apology, charged me for the exorbitant amount of the signature service, and didn't offer me the customer any way to make it better. If you were my employee, you'd be demoted or fired. Big O is so much cheaper, and much more professional. read more

Oil issues aside,I drove into the Canon City Jiffy Lube for headlight treatment. The technician on staff refused to do this as "it might rain." Why do I care if the car is kept in the garage? They did not even ask and there was no other customers waiting. read more

Stopped through here on a trip and had some trouble with my car. They were able to diagnose me in less than 10 minutes for free ans direct me to a place to get it fixed for no charge. Recommend this if you have a similar issue. read more

The most amazing team that made me feel like the most important customer. They took care of me right away.

I mostly only come here for an oil change, so with the other reviewers I won't take heed. I don't ask for anything other than an oil change like stated above in part because I get coupons and they fo a good job. Haven't had issues. My husband also comes here because for a well known chain. I actually enjoy coming here as it's in middle of town and can easily be a quick stop. read more

Never again... One of the first things I said to the guy who took my keys, "Make sure they check all the grease zerks, some look like they have never been greased." I also said I wanted 30lbs in the tires. After pulling it out the first time I looked under the vehicle and I told the tech, "It doesn't look like it's been lubed", his exact reply was, "Oh, I forgot" Then, after they pulled it in a second time, they missed some zerks in the front again. I had to point them out... They were not hidden cause you can see them from the front of the vehicle. After getting the vehicle home I checked the tire pressure. Front and rear on the driver side was 32psi (I asked for 30) Front and rear on the passenger side was 38... It's not rocket science people. I also paid for synthetic, what do ya want to bet I got regular? Never again at this location! read more

I saw that this place only had two reviews and they were both 1 star, but my experience was great. I got an oil change and the next day I had to come in again because my headlight went out, both times they were super friendly and as far as basic maintenance goes they seem like they know what they're doing. Don't let yelp get u down ;)) read more

Highly recommend never coming here. Told them not to put a certain type of oil in my car. They drained my oil and went ahead and put the oil i did NOT want in. read more

Pulled up to this jiffy lube and was helped right away. Super nice mechanics, quick oil change, very informative & helpful! (: this is the place to stop. read more

23 June 18, about 9:30am, I brought my truck in for an oil change. I was greeted in front of an empty bay by two attendants, who informed me it may be 20-30 minutes since a radiator flush was being performed in the first bay. I believe it was a training session, so I opted to wait. I was escorted to the waiting area, and watched my truck being driven into the bay. A few minutes later, the attendant who drove my vehicle 20 feet into the bay came in and asked me if there was anything wrong with my truck, some grinding noise? I advised her I had my brakes done the day before, that all four rotors and pads had been replaced, but otherwise no. She kept insisting on something grinding, transmission maybe? I said there were issues with the A/C and heater air vents where they would knock intermittently, but there were no issues I was aware of. She then said her manager said there was 'something wrong' with the truck, and he said they could not service it. I was then escorted out to my truck, which had been backed up to where I left it. The manager never looked my way or attempted to explain his amazing diagnosis when I went to retrieve my truck. I removed the well-worn paper floor guard which had been left in my truck, and put it in the bucket with the rest. I did not attempt to talk to him and left promptly because of the ill-feeling that I had from this experience. The full-service dealer who performed my brake work the day prior did not mention any noises which indicated service needed to be performed. I do not recommend this location, and have filed a complaint with Jiffy Lube corporate. read more

Do not EVER let these people molest your vehicle! They could not handle the oil filter cover on my Corolla, which is known to be tricky but is not rocket science for anyone who knows what they're doing. They over-filled my tires to 40 psi, and worst of all they used the wrong oil, which I specifically told them NOT to do, which caused the engine to make a nasty ticking noise that had us very worried for quite a while. These people are incompetent. I wish I had read previous reviews before coming here, but NEVER AGAIN! read more

It was my last time getting my oil changed at this Jiffy Lube. I've had my vehicles done there three times in the last 2 years. I had new tires installed the week prior to the oil change. All were 40+. The floor technician said every tire was at 32. The floor manager tried to talk me into topping up my coolant for 10 bucks. This is a shady place to get your oil changed. I won't be back. I know Jiffy lube has standards... This one is a mess. read more