The process is easy and they take care of the rest but they can work on explaining the process to customers. read more

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This crew that was working right now is amazing! Full synthetic oil change, change the filter inspected the wiper blades filled up my washer, fluid corrected my tire, pressure tire rotation, and out the door in six minutes at a cheaper rate than the mom and pop shops within a 50 mile radius of the area exceptional job tremendous professionalism highly recommend recommended read more

The service was quick and efficient. I called ahead to check if they could take care of the work I needed, and they said yes. I was in and out in no time. The dealership had quoted me a much higher price, but this local shop offered a more reasonable rate. Overall, the prices were fair and the experience was smooth. read more

I took my company truck in for an oil change, and they treated it as just that. They stained the roof of the driver's door with oil and also hit my door with the wall by just swinging it wide open carelessly. read more

Jiffy Lube - oil stain marks on inside roof of truck - Auto Repair Near Me - Clovis, California

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Just had my oil changed for the second time at Jiffy Lube on Ashland near the WinCo. I highly recommend this crew. They welcomed me they seemed to be enjoying their work and they made me feel very appreciated. They quickly got the change done and I was on my way. I will definitely be back Next year when it's time to change the oil again. read more

I went on line to get info on oil changes for my BMW X5. I was quoted 135.45 and also got a discount ticket from the Jiffy Lube website for 33.00. When I got to the shop (shortly before closing time) they told me the cost would be 176.00 and that was after they had discounted the 33.00. Not only did I tell them about the estimate I showed them of a copy I had on my phone. Their excuse for all this was "extra cost items" for BMWs. Either way they flat out lied or whoever handled the quote on the phone had no idea of what he was talking about. Either way, they made it quite clear that, regardless of cause, they had no interest in honoring either their quote or the discount certificate. Clearly I'm never going to a Jiffy Lube again and I hope this review will cause to avoid them too. read more

I went in to get a quick and easy oil change. Went to give her the gift card, She told me pay afterwards. I then said thank you. Waited until its service was completed paid with gift cards. Then went to hand remainder in cash. She then rudely said, "I told you beforehand we don't take cash". I replied, I'm sorry, but no one told me beforehand no cash, she replied snarkily. "Yes I did, no cash! It's written right there on the counter". I then paid with my card and left very irritated at the customer service i had just received. The women in your service. Department are outrageously rude. Do not go there if you don't want to be snarked at. read more

I needed a new headlight bulb in my Prius and Toyota said it's typically $100 per bulb!! This jiffy lube did it in front of me in like 6 minutes, and it was $29.99 before tax. I was so thankful ! They were very nice and today (Sunday) there was no line or wait at all. read more

Really bad service . I tried to come in for an oil change today . They had me waiting in my car for like 20 minutes even when the car ahead of me was finished and there was an open spot , but no one assisted me and just stood there and they were just talking amongst each other . Almost as if they didn't want to give me service . Won't be coming back , i will try oil stop instead at least they acknowledge me when I come in for an oil change . These guys didn't even bat an eye . read more

Went there for an oil change first they said I needed a new battery the battery is fine no signs at all of being weak 3 years old and still in good shape then they said needed new engine and cab air filters at 7500 miles they were both a little dirty and still good I told them 15 to 30000 is the recommended time to change they said not in Fresno showed them a few reputable companies saying 10 to 12000 in Fresno they still wouldn't agree also the cab filter was crushed on sides and they needed to replace what they damaged they said it caved in from suction because it was dirty we went to the car and he saw where the sides of the filter holder pushed into it so I let that go overall they seemed very clueless about auto mechanics and manufacturer recommendations it seemed all they cared about was up selling me any way possible time to look somewhere else where honesty and integrity matter also the girl working there was extremely rude when I questioned her about this read more

I've been coming here since I was 16 years old I'm now 40, and man how things have changed I don't know if it's just people don't care anymore or what but not only is it more expensive but the time for waiting sucks there's no urgency in the workplace and the bathrooms are gross. I'll be doing my own oil change from now on. read more

Thanks to Frank and his team on Saturday 11/4/2023!! They took great care of me and even took extra care of me after having some issues with my car I took in. As a girl, I didn't feel like they tried to take advantage of me at all and respected what I wanted to do as far as services receiving were. Thanks again guys! Explained everything in clear detail to me. read more

I've come here a few years in the past and they've always done good work. It's been a couple years since I've been here and I came in for an oil change. After standing around in the lobby for a bit, someone came in to help us. They let us know we needed to park our car in the line and wait to be scanned in, which would take 45 minutes. I really don't think that having people wait 45 minutes in their car to be checked in is an effective use of anyone's time - not including the time the service would take. I decided to leave once I heard that. Typically I'm able to just check in and drop my keys off and get a call once my car is done. If you don't have the time to sit around to be checked in, I'd go somewhere else. read more

Staff is fairly friendly but there has been a serious change in staffing and top offs are not like use to be. We had a Yelp coupon for checking in but the service guy who checked us said could not use as no code after we clicked to use, which could not understand as was linked to the store. And we all know a trip to Jiffy Lube is never a cheap one read more

Jiffy Lube - Screen shot of coupon not allowed to use - Auto Repair Near Me - Clovis, California

AVOID AT ALL COSTS! literally only tell the people you hate to go here because their ENGINE WILL PROBABLY BE RUINED from a simple oil change. I requested them for one thing, an oil change. But of course they had to upsell me on something so they took my air filters out and look (at my pictures attached) how they placed the engine filter back! I am really surprised places like this have not been sued for how they knowingly mismanage, lie to, and manipulate people and their vehicles. In addition, as I drove off I heard my air conditioning making a loud vibrating noise. I immediately drove my truck back got out of the car as one of the mechanics approached me. Before I said anything the mechanic said "is the air conditioning making a noise? Sometimes that happens when the filter is taken out and a leaf can get trapped which can vibrate"...SO BEFORE I CONFRONTED HIM ABOUT THE PROBLEM HE ALREADY KNEW IT. He knew what was wrong with the filter before giving me back my truck but didn't want to fix it because I wasn't going to buy their cheap air filters so he was done with me and wanted to be able to con as many other people as he could that day. This goes to show you what these people really care about day to day. read more

Jiffy Lube - Bent and mismanaged engine air filter. - Auto Repair Near Me - Clovis, California

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I don't mind jiffy Lube as a company for the most part it's fast reliable and friendly service every time I've been... but this location has 3X canceled an appointment WITHOUT informing me (due to staff shortages so I never left a review) but today I pulled in around 940 there was a line but not long so no worries I waited There were 3 lanes all moving smoothly so I figured it would be pretty quick. As my turn approached and the car in front of me left I assumed I should pull forward but instead I was instructed to move back along with the 2 cars behind me because the car to my right would be cutting ahead of me ... although it was next in it's own lane and also had 2 cars behind it when I asked why I was told that he had pulled in before me (like quite literally one second before me AND chose the lane he was in .... WTF) needless to say I left I probably won't return to this exact location but I can't say I'm never returning to any JL as only this one seems to be run on favorites read more

Super friendly and helpful! I admit am farrrr from having any sort of mechanic or car maintenance experience. So its nice being able to go somewhere and not feel like an idiot lol. Very very helpful. And made me feel at ease. Also, they told me I didn't need a particular oil/service because my vehicle was good and it wasn't needed. So very honest! Will be back! read more

Great place to come get an oil change. Nice and friendly staff. I would highly recommend this business to all read more

Jiffy Lube - Auto Repair Near Me - Clovis, California

If I could do a negative review I would. This jiffy lube topped off my trucks transmission fluid however, the following week my transmission started to act up, and my overdrive lights started to flicker. I went to check the level on the transmission fluid and it turns out that when I went to bleed it out there was an additional 7 1/2 quarts of transmission fluid above the fill line. Now my truck is having a ton of transmission problems due to the overfill of transmission fluid and this will be a costly fix. read more

BEST PLACE TO GO TO FOR AN OIL CHANGE/CAR SERVICE!!! Quick, professional, and thorough ALWAYS. I've been coming here for over a year. Would also just love to acknowledge the associate MARY for taking care such great care of me and explaining all that car stuff to me so well every time!!! Jiffy Lube Clovis is the best!! read more

Jiffy Lube - Auto Repair Near Me - Clovis, California

Awesome crew@this location michael was very helpful and Alex was great! Had AC recharged. I checked 5 other places and they didn't work on audi (german cars) was SO happy to find this place! I'll be going back for my brake job soon. Highly recommend. Very clean ALSO saw them wiping doors, chairs, and card machines! read more

Avoid Jiffylube at all costs! They will either lie and say your car is fine when it is not in order to avoid the extra work, or they will say that they did something (again, lie) and still charge you without actually doing anything. Went to have my tire pressure checked and fluids topped off before a three day vacation I had planned. They said all my fluids were at the proper levels except for coolant, which they "topped off" and charged me $8 for. When I came back from my vacation 4 days later, my car started having problems with acceleration and the check engine light came on. Took it to my mechanic, who informed me I was a quart low on not just the coolant, but the oil as well. Had him check for leaks and he said there was no evidence of any leaks, which means my car either burned up a quart of both within three days, or the guys at Jiffylube charged me for absolutely nothing. The worst part is that this is not the first time Jiffylube has done that to me. If it were more than $8, I would probably drive back down there and ask for a refund, but at this point I just should have known better. Seriously, f**k Jiffylube. Did my own research and found that this is so common that they've had multiple investigations into their business practices. They are absolute crooks! How are they able to keep getting away with this? NEVER AGAIN!!! read more

Came in for an oil change and tire rotation. It was a bit of a wait and slightly overpriced but they did a great job and let me know my tires were bad do they removed the charge for the rotation and suggested I get tires. They let me know my battery was low as well and offered a battery but the price was too high, weird, the next day it died lol. read more

I came here last minute from Visalia to complete a ride-share vehicle inspection. They were super helpful and friendly. My wipers were torn (which I had no idea, as I just bought the car a few days ago), and they luckily had some in stock. They ended up not charging me for the inspection since they didn't have the regular wipers in stock, only the upgraded ones (woohoo!). I'm glad I came all the way here, and I'm so thankful I made it in time before they closed! Carson C. Visalia, CA read more

I always had great customer service when I bring my vehicle in for a last min oil change. I usually spend about 30-40 mins at most and then I'm all set to go. The team is really good about letting me know if I wanted things changed such as my cabin air filter or a new windshield wiper replacement. They don't try to get me to buy anything or any services that I don't want. I will be a returning customer to this location always. read more

Bad business they don't know much about what they are doing. After the oil change I have noticed that they closed the hood wrong or with something still inside so now the hood will not open. During the change they called and said I needed new wiper blades so I said Ok change them then when I picked up they said that they didn't know how to change them. Save the trouble and go to a more knowledgeable business. This place is terrible but the people are friendly dumb and friendly read more

This location opens at 8 am and I got here at 8:30am on a Thursday (not even the weekend!). It's currently 10:00AM and they STILL haven't taken me in or talked with me or apologized for the wait. All I need is a simple oil change. There was only 1 car ahead of me when I got here. I have no idea what they have been doing the last hour. All 3 car spots aren't even occupied. Never coming here again. read more

5 employees standing around having a meeting at 3:55pm in afternoon with 4 customers waiting, is there no better way to perform the function of your job; I.e. providing the service you are here to do! read more

I took it to them on a whim b/c they're a chain and they're rated semi-competent. Well, let's just say I learned my lesson. Of the tops offs and service checks they did, my windows are pretty much in the same state the car arrived in when I picked it up and yes it states "windows washed" for some reason although I admit I don't take my car in for windows and oil. The cost of the synthetic blend and oil filter was the same as the cost of labor amounting to somewhere around $75. Seems high to me considering many jobs on their checklist they marked as "not applicable" or not checked altogether. Just go to the guys down the street Oil Changers. You'll pay the same price, you'll get full synthetic, and they are so fast you can actually watch them perform the checks and safeties in front of you, sometimes literally with you as they ask you to turn on your high beams, your brake lights, etc. Will not be returning here nor any jiffy lube. read more

I had to drive out of town this morning and my tire pressure was low so I wanted to stop by this location and have them check my tires. They advertise stop by anytime for a fluid top of and tire pressure check. They opened at 0730. I got there at 0815. There were about 6 cars in line to have their oil changed. Kid came over to me and I told him I just need to have my tire pressure checked. He said that will be about a 2hr wait. I said excuse me! To check my tire pressure??? Needless to say he got his manager and he said the same thing. Is it just me or is that RIDICULOUS? Something that will take 5 minutes and you want me to wait 2hrs? read more

Excellent customer service personnel the receptionist was friendly & helpful. The technicians were honest, that's a huge 5 rating. Thanks for your dedication. read more

Manager is on top of his game! He is so friendly and straight to the point as far as honestly and trust goes. Manager walked me to the lobby and I was offered coffee, water, and even the WIFI access code. I honestly did not mind the wait for the oil change even though it was just below an hour. Besides the fast and affordable oil change I was satisfied with, they also vacuum my truck, and wiped and clean my windows. The whole team communicates well and they all work really hard. My experience here wasn't good, it was GREAT! Good Job Guys! read more

Been here before for an oil change. Customer service was fast and friendly. What I like about coming here is that they check all filters cabin and under the hood...both of mine needed replacing. They also make sure all your lights are working...one side of my license plate lights was out and needed to be replaced too. They really make sure your car is working at it's best and they also saved me from getting a fix it ticket. Great Job Jiffy Lube. read more

Frank went above and beyond. Last time I was here, they misplaced my wheel locks. However, Frank was able to get a replacement set for me and took care of everything. They really care about their customers. Great customer service. read more

Such wonderful people work here! So friendly and efficient service every time I come get my car serviced here. I love that it is in the parking lot of Costco, so I pull up check in and hand over my key then I head and do my shopping while the car is being serviced. Most of the time by the time I am done in Costco the car is done as well! They can be busy on the weekends, but the time goes pretty fast. I moved across town from when I first started going there, but love the employees friendliness so much I drive to this location! read more

They did one oil change on my old car. It took them nearly an hour, even though I pulled the car right into the bay, and while I was waiting they kept interrupting Oprah to tell me that my car's belts and hoses were shot to hell, the transmission really needed to be flushed out, the air filter was in dire need of changing, and I don't remember what all else. I went there for a $19.95 oil change, not a $600 overhaul. Each time I wouldn't fall for their up-sell tactics, the mechanics would shake their heads woefully like they weren't entirely convinced I was going to make it home in a car in such bad shape. Still, they did do the oil change, and it was cheap-ish. read more

I hate having to get an oil change on my car because I always feel like its an inconvenience but when I came to Jiffy Lube....it' was fast and easy! Drove up...they walked me inside...offered me something to drink and shortly after that gave me options to choose from and told me what my car needed. I declined on changing my filter....it wasn't that bad. My car was done in about 20 minutes! I showed them a $5 off coupon on my phone and he took it off. Customer service was great! Frank was able to adjust my monitor on my dash panel and update my maintenance for my tires, oil and filter. I will definitely be back! read more

Slow. Horrible service. I was just here and waited 20 minutes before being greeted. Only when I decided to back out and leave did a lady run to me and acknowledge me. Just to leave me sitting in my car for another 15 minutes without anyone even asking why I was there. When I finally decided to leave the same lady greeted me as if she didn't know I was waiting that whole time. read more

Customer Service A+ I took my vehicle in for an oil change, and I knew my car was past due for many services. However I did not realize all the services they offer. Its a one stop, very quick and professional place. I happened to mention my car needed brakes, routers, battery among many other things who knew they offered those services as well. If I would have taken my into a shop it would have easily been in there 2 days. I took my car in early afternoon and because I was able to have them do everything they stayed open an hour late to be sure everything was complete. Apparently once you take your vehicle in they have 3-4 technicians taking care of different services at once. I highly recommend them. I will most definitely be using them in the future. read more

Pros: Quick, very polite, friendly, many coupons to use, drinks in the lobby, wifi, and magazines to read. There is even a small Thomas The Train track for young children to play with. Cons: I was told by the person who first greeted me that I would get a call when my car was ready because they noticed I was leaving. I never got a call so I just went and my car has been ready for a while. When I mentioned I was told I would get a call they said they don't do calls when cars are ready. For that, I knocked them down a star. Tips: Use coupons available online! read more