People, LISTEN up! If you need anything done (and I mean anything) with your vehicle - in a hurry,…read moresee Austin and crew at this Valvoline drive through. Tips not solicited, legally, theses guys changed all the fluids in an old truck for me in 2 hours time, thought it was funny that it was raining fluids underneath, got me 1/2 price discounts, and tolerated my silly sense of humor the whole time. Go there, NoW, I Mean NOW!!

I used to have great experiences at the Valvoline on Plank Road in Fredericksburg. The staff was…read morefriendly, quick, and professional. However, since new management took over, the location no longer honors Groupons, which I had purchased in good faith before the change in ownership. When I went to use my Groupon, I was told it could not be accepted due to the new management, even though it was still valid and listed for this specific location. Now, unless I want to drive 45 minutes away, I can't use what I already paid for. While I understand new ownership can bring new policies, this change leaves loyal customers stuck with unusable purchases. It would be great if Valvoline corporate or the new management could honor existing Groupons purchased before the transition or provide a credit/refund option

I recently had an oil change and other mileage service performed. Drop off and pick up went well…read moreand price was fair. I was referred to a dealer for a more complex issue which was totally appropriate and appreciated.

My go-to place to get stuff done to my cars. I get emissions done here quickly. I have not had a…read morebad experience here. I recommend this place. The really tall guy at the front is very polite and explains things very well.

I'm a single mom with a special needs child. I took my vehicle to Toyota for an oil change and they…read morerecommended over $8000 in repairs!!! THANK GOD I went to Roses for a second opinion. Aric was wonderful he gave me an HONEST and fair assessment literally saving me thousands! If you're a single woman like me looking for a mechanic you can actually TRUST I highly recommend Roses.

rip off artist at best acoid theae clowns at all cost. told them what was wrong and EXACTLY what i…read morewanted fixed. they fix aomething else and xhafed me 5 times what i expected ans gave me a broken xar vack in return

SCAMMERS. I came in for an ABS issue, but the owner recommended I change the water pump. They did…read morenot address the ABS issue. One month later, my engine is overheating and the heat isn't working. I tow the car on Thursday but they dragged their feet to diagnose the issue. On Saturday, they said they wouldn't be able to look at it until Monday. Then they told my dad they found $350 more work to be done, not related to the ABS or the water pump. This shop overbooks and acts more like a parking lot than a repair shop. There is no urgency and they're untrustworthy when it comes to honoring warranties. I got the car towed to another shop who only took 1 day to see the water pump was improperly installed, a bolt was broken and the thermometer wasn't properly sealed, leaving me with zero coolant. DO NOT PATRON THIS ESTABLISHMENT

I want to thank co-owner Mike and Old Town Auto Repair employee Bre for the excellent service I…read morereceived earlier this week. Unfortunately, my vehicle broke down on Sunday evening on Caroline Street. I called Old Town Auto Repair on Monday morning, and Mike quickly arranged for my vehicle to be towed to the shop before 11:00 AM to avoid a parking ticket. Not only was the situation handled promptly, but the repair itself was reasonably priced for the new starter that was needed. This was my first experience with the business, which is under new management, and I couldn't be more impressed with the service I received. Highly recommend!

My vehicle to get checked out the fan was not turned on long story short when driving home…read morenotice the front bumper moving when arrived at my home I lifted up the hood it seem the mechanic placed screws back with out the backing so it just sitting in there and he didn't clip back clips I am very disappointed have use they service before never had issue

Do not use this location ! If they damage your car they will not correct the problem. I came to…read morethis location to get a nail removed from my tire. I ended up having to replace two rear tires in order to match the tread depth. The initial employee I worked with (Drew) was very knowledgeable and helpful. Unfortunately when I returned at 5pm to have the tires installed he was no longer there. Another employee was in a rush to install the tires and ended up damaging my wheels. He half heartedly apologized and said if I wanted to get the wheels refinished or repainted they would help with covering the cost. As I drove away I noticed that my low tire pressure light was on. The recommended PSI for my particular tire is 42. Not only did they damage my wheel they didn't put enough air in the tires. Both rear tires were only inflated to 30psi. My car is practically brand new, well it's a year old but still fairly new with no issues, dents, scratches or blemishes. Now I have damage to the wheels and Tires Plus expects me to pay over a $800 to replace the rear wheel. I attempted to speak with the store manager and he offered to have the wheel repainted and stated that structurally the wheel is fine. I'm not sure how he can tell that without removing the tire but ok. He further said "this is why I'm not comfortable working on Tesla's with this size wheel/tire". Well if you aren't comfortable doing the work why not tell the customer that and they can go elsewhere ? Not a big deal... but now I have a damaged wheel that I'll have to replace out of pocket because no, no I do not want to have a painted wheel that may or may not match the OEM wheels in the car. Sorry for the long post but I 100% would NOT recommend this location.

A plate under our car had come loose and was scraping the road. We had another two hours to go to…read moreget to our destination on a Friday afternoon and needed help to fix it. Potomac Creek was the closest repair shop and we were so lucky to find it! Kelsey was so kind, immediately understood our problem and found a technician to help. We were bolted up snd good to go within 15 minutes!

Only people I trust with my car. Very thorough and informative team of professionals.read more

Great guys today checked out some issues with my last oil change at another location. They accessed…read morethe situation quickly. Jerimiah and another tech. Very happy with their service and knowledge. Got me back on the road safely.

Well I wish I had read the reviews , I showed up no one in front of me sat there for 15 minutes…read morewhile the guys came to my car , they told me they didn't have an oil filter in stock and tried an alternative and it didn't fit, 5 minutes? When they scanned my vehicle they could have told me, and then asked if I went and got a filter they would install it for 20 dollars off , now I would spend an hour for an oil change , change your name to take an hour. Time is money and I believed in you guys at first for the Vets, but this service was a -0 I just can't pick that ...prove me wrong, I believe in second chances and forgiveness but get it together please good business model no results . I did get a free water for my wait so thanks

Walked into the shop and felt like I'd wandered into a farmhouse café parked right on Route 66…read more Barn‑wood walls, cozy chairs, and a vibe that whispers "Stay awhile... your car's in good hands, partner." Marcy answers the phone like she's running a roadside diner where everyone's a regular. Bill at the desk has that calm, "I've seen every rattle this side of Amarillo" energy. They're honest, friendly, and so fast I barely had time to admire the décor or wonder why I suddenly wanted a slice of pie and a souvenir license plate with my name on it. Progressive Auto & Tire: Where your car gets fixed, your stress evaporates, and the waiting room makes you feel like you're about to star in a road‑trip movie with a surprisingly wholesome soundtrack.

I had a very disappointing experience with Progressive Automotive and Tire Shop…read more I brought my car in for an ABS sensor issue and was charged $720 for what ended up being an oil filter housing gasket replacement. Considering the gasket itself costs around $30, the final bill felt extremely overpriced, especially since I was never given a clear breakdown that justified the cost. What concerns me even more is that I was told this repair was related to fixing my ABS sensor problem. After scanning the vehicle, I don't understand how an oil filter housing gasket would reasonably be diagnosed as the cause of an ABS warning issue. The repair did not fix the ABS problem at all. I was upfront that my main request was to have the work completed within 24 hours. I was informed there would be a $100 rush fee, which I accepted. However, I'm still left wondering where the remaining $620 in charges came from and why the pricing was so high for the work performed. I understand that labor and diagnostics cost money, but customers deserve transparent explanations, accurate diagnoses, and fair pricing. Unfortunately, I did not feel that was the case here. Based on my experience, I would recommend that anyone considering this shop ask for a detailed estimate and explanation of the diagnosis before approving repairs.