I was there with my daughter today, she was getting an oil change and a few other simple repairs…read more Technicians were polite, friendly and worked well as a team.

I'm very pleased with Valvoline Instant Bill Change in Fredericksburg. I have three vehicles…read more Yesterday I took my Lexus 200 H, (Hybrid) in for an oil change and asked about having the transmission oil changed, They do that. In so doing they reported damage that must have occurred with the former owner. I enjoy watching them move precision from the comfort of my driver's seat.

Went in for an estimate for a minor collision repair, 2 days later came out with a like new quarter…read morepanel. Very solid customer service, all funny and caring folks. They'll work with you to satisfy as much as they can. The pricing wasn't bad at all. After stopping by a few other body shop locations in the Fredericksburg area, I decided with these guys strictly for their attitude, care to attention, and super reasonable pricing compared to others. If you're in the look for body work service, at least give these guys a look. I promise you won't be disappointed. Ask for Mike!

What a wonderful experience. My 2026 Volvo was hit in a parking lot and of course no one stayed…read more The car had 1000 miles on it! Got a couple of quotes but ended up here. While they are a used car lot, their body shop was amazing. Mario did a great job fixing up my baby and got the scratches out. Delivered it back to me sparkly clean! Thank you!

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

Took my vehicle in for an oil change and state auto inspection and we had great service. The man…read morewho checked me in was very polite and friendly. Prices are fair and service was great. I will be returning for my future auto needs. I chose to drop off my vehicle instead of waiting, but I did notice that there is a waiting area with coffee and water. When I picked up my vehicle the man who helped me was also very nice and friendly. Overall, I had great experience and would highly recommend Express Auto Service.

You try to make it convenient for all by setting a 0800 appointment and bring your car in the day…read morebefore to ensure it is done the next day. Well I normally get a call about an hour after my appointment at most places. Well after getting busy at work, I called them and it was apparent that they forgot about my car. So now they are shifting it back at me that this issue is hard to correct. If they started at 0800, they would have gotten it done. I would highly recommend another place for car maintenance or issues. Look, if someone makes it that perfect for y'all, take advantage of it and try to make some customers happy, not make them wait two days for their car.

Won't push you to add on extra services, fast and quality service, clean waiting room and best…read morevalue in the area

I had a great experience at Little Tire. The staff was friendly, helpful, and very professional…read more They worked quickly but didn't rush the job, and they made sure everything was done right. The pricing was fair, and there were no surprises. My car is running perfectly now. I really appreciate the excellent customer service and attention to detail. Thank you, Little Tire!

Had to leave a review on the excellent service I received at Crown Auto! Got my A/C cold again!…read moreThank you!

I so much wanted to support this business, not only because it's a small business but because I…read morefelt I could trust the owners of Crown Auto. I first made contact with Crown Auto when my vehicle developed an interior cabin leak. The owner suggested it may be due to a clogged sunroof drain tube which he cleared using an air pump at no charge. Granted, the process took less than 5 minutes. So when I took my vehicle to AAA car care in Fredericksburg for an inspection only to receive a quote for $1,970 in repairs, I returned to Crown Auto with the expectation that not only would it would cost less, but that I was dealing with a honest and trusted business. Boy! Was I in for a rude awakening!!! Crown Auto initially charged me $1,700 for LESS THAN HALF of the expensive repairs AAA was going to do. AAA was going to replace the two front headlights ($985), spark plugs, front and rear engine mount, a missing exhaust bolt, brake system service, and a 1 year alignment warranty. I only had Crown Auto work on the front and rear exhaust mount, exhaust bolt, and brake system service. Crown Auto kept my vehicle overnight even though the work took less than 2 hours (I took my vehicle in at 12PM, Crown Auto called me around 4PM with a quote. Crown Auto said nothing about keeping my vehicle overnight! When I did not hear from them at 5PM, I called and it went to voicemail, so I left a message. When I called again around 11AM then next day since no one bothered to return my call, I was told that my vehicle was ready). Crown Auto charged me $830 for 2 hours of labor and $100 in shop fees. AAA's shop fees were only $40 and labor cost was $1,150 even though AAA would have spent 2 hours or more replacing just the headlights. Added to all of this, Crown Auto is no AAA in terms of environment, amenities and location.

Nelson and Carlos are great to work with. They work on my fleet of vehicles and have done several…read moreproject rebuilds for my older Ford OBS. Couldn't recommend any place any more then these guys

Absolutely disgusting... I got my oil change here about 3 months ago.... now I need a new oil pan…read moreas they stripped my old drain plug. Customer service is terrible- just say 20 mins turns into 4 hours. Never again...

Had my oil change here today, Nathin did an amazing job explaining different options while not…read moretrying to sell anything beyond what I needed. Great personality, quick work, he and his team really took great care of my vehicle. Might have to make this my go to Jiffy Lube!!! Thanks Guys!

I was traveling through Virginia and staying in Fredricksburg for a night and I saw there was a…read moreFirestone shop three minutes from my hotel. This local Firestone had good reviews, so I made an appointment on the app for four services to be done the next morning. On my arrival, I identified myself and requested the four services. Two hours later, my car was ready and we continued on our six hour ride home. Later in the afternoon we stopped in Baltimore for gas and that's when I noticed an annoying scratch on the rim closest to the fuel filler cap. This scratch appeared 3-4 weeks ago and I don't know how it happened, but it bugs me because I see it every time I gas up. But now seeing that scratch on the same wheel location as before I got the tire rotation means that the Firestone mechanic failed to rotate that wheel. I was furious. I called the shop and spoke with Mark, the manager on duty. I explained the situation and how his mechanic didn't rotate my tires. But did he rotate or not rotate the other side?? Mark looked over my work order and saw how the original service advisor noted the tire rotation from my app request, but he didn't request the service to be performed. He acknowledge the failure, owned up to the failure and repeatedly apologized. He wanted me to come back so they could perform the work, but as mentioned earlier, I live six hours away. Also, FWIW, I have "lifetime" alignment, rotation and balancing, so there was no direct financial loss to me. Mark expertly defused my anger. Instead of BSing me, he owned up to the mistake and wanted to fix it. I understand that mistakes happen. I appreciate his honesty and the way he handled me as a poorly serviced customer. For that reason, this Firestone gets five stars from me.

Walked in and instead of simply saying "we don't have the availability today" I got a head shake…read more When she saw my confused look, she then stated "Not Today". All I can say is, do better