Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

I was there with my daughter today, she was getting an oil change and a few other simple repairs…read more Technicians were polite, friendly and worked well as a team.

I'm very pleased with Valvoline Instant Bill Change in Fredericksburg. I have three vehicles…read more Yesterday I took my Lexus 200 H, (Hybrid) in for an oil change and asked about having the transmission oil changed, They do that. In so doing they reported damage that must have occurred with the former owner. I enjoy watching them move precision from the comfort of my driver's seat.

I so much wanted to support this business, not only because it's a small business but because I…read morefelt I could trust the owners of Crown Auto. I first made contact with Crown Auto when my vehicle developed an interior cabin leak. The owner suggested it may be due to a clogged sunroof drain tube which he cleared using an air pump at no charge. Granted, the process took less than 5 minutes. So when I took my vehicle to AAA car care in Fredericksburg for an inspection only to receive a quote for $1,970 in repairs, I returned to Crown Auto with the expectation that not only would it would cost less, but that I was dealing with a honest and trusted business. Boy! Was I in for a rude awakening!!! Crown Auto initially charged me $1,700 for LESS THAN HALF of the expensive repairs AAA was going to do. AAA was going to replace the two front headlights ($985), spark plugs, front and rear engine mount, a missing exhaust bolt, brake system service, and a 1 year alignment warranty. I only had Crown Auto work on the front and rear exhaust mount, exhaust bolt, and brake system service. Crown Auto kept my vehicle overnight even though the work took less than 2 hours (I took my vehicle in at 12PM, Crown Auto called me around 4PM with a quote. Crown Auto said nothing about keeping my vehicle overnight! When I did not hear from them at 5PM, I called and it went to voicemail, so I left a message. When I called again around 11AM then next day since no one bothered to return my call, I was told that my vehicle was ready). Crown Auto charged me $830 for 2 hours of labor and $100 in shop fees. AAA's shop fees were only $40 and labor cost was $1,150 even though AAA would have spent 2 hours or more replacing just the headlights. Added to all of this, Crown Auto is no AAA in terms of environment, amenities and location.

Can't express how awesome and amazing Jesse and his wife are at Crown Auto. Jesse has helped us in…read moreso many issues with our one vehicle and was never overpriced. They are straight up and honest and won't have you have more done than you need. If you ever need a mechanic, this one is for you!

Bunch of thieves. $50 oil change magically cost $96. Why, because the did things to the vehicle…read morewithout permission. Also took 50 minutes and pulled right into the bay. 3 workers apparently is not enough.

Only car there took 1 hour 20 minute. two people working but one basically walking around on his…read morephone even sitting In my car on his phone bur didn't have time to vacuum or clean windows wgi was listed as part of the service.

Nelson and Carlos are great to work with. They work on my fleet of vehicles and have done several…read moreproject rebuilds for my older Ford OBS. Couldn't recommend any place any more then these guys

Took my vehicle in for an oil change and state auto inspection and we had great service. The man…read morewho checked me in was very polite and friendly. Prices are fair and service was great. I will be returning for my future auto needs. I chose to drop off my vehicle instead of waiting, but I did notice that there is a waiting area with coffee and water. When I picked up my vehicle the man who helped me was also very nice and friendly. Overall, I had great experience and would highly recommend Express Auto Service.

This company is outstanding from start to finish. They are the kind of high quality neighborhood…read moreauto service shop everybody hopes to find when they move to a new area. I lucked out when my neighbor recommended them Now, I too, recommend them to all who will listen. They have taken very good care of my 2001 Acura for the past several years. Fair prices and excellent service. I have found every member of their staff to be helpful, knowledgeable, courteous, and honest. Thank you Gary, Mark, Roger and Kevin. Keep up the good work. A lot of us out here rely on you!

The quality of the auto repair work was exceptional. April was knowledgeable, responsive, and Gabe…read moretook the time to make sure that everything was completed correctly. I truly appreciated the professionalism and dedication shown throughout my repairs I would absolutely recommend them to anyone needing services. The fortune cookies left in my car was an unexpected treat.

I wouldn't recommend coming to this place. I recently came here and was told there was no wait,…read moreafter waiting 2 hours the man came out with a 4,000$ bill FOR AN INSPECTION. He said all this stuff was wrong with my car I went to a different location today and got my inspection sticker. This place will try to scam you!

Eh.. came in the afternoon. For an oil change. I mean it's valvovine insane oil change. I know it's…read morepart of the job to provide other services, but I felt so pressured to purchase all the quote maintenance end quote services but come on...filter ok I understand. Wipers?? Don't u see autozone next door I'll go there to buy some I don't need them right now as it is sunny. I politely declined, and we continued thanks. Anyways technicaions were super friendly and personable. Had a nice conversation with the 3 gentleman here. Service was quick but beware your vehicle might leave better than you came with!!! Which I suppose is the point...preventative maintenance or CARe Ha! I'll come back just better get my car in better shape before I come thanks!! Can't wait for my next service!!

Aaron and his crew are great! I would absolutely recommend this location for oil change and more.read more