A rave to Midas Westbank. Just had an oil change and safety inspection on my vehicle (taking…read moreadvantage of their current special). Was very pleased with the service done by Courtney and appreciative of her observations. I am very happy with the feedback on the safety inspection. This was presented as genuine concern for my vehicle and not just an opportunity to upsell as I have experienced with Mr. Lube. I give my experience at this centre a 5 star rating.

wow! didn't have to wait long... truck was up and inspected. Parts called and delivered. Brake…read moretechnician cleaned & sanded any rust and/or dirt before installing new pads & rotors... I was out within a hours time. No more squeaking. Thank you!!

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

This location is engaging in predatory upselling to vulnerable individuals. My daughter brought…read moreher car in after 2000 kilometers service. The manager, a Mr. Harsh Singh insisted that not only did she need an oil change, he upsold her on a "fuel system flush," which consisted of them dumping a bottle of fuel conditioner in her tank and charging her 79 dollars for an item that I can purchase at my local auto supply store for no more than 10-20 dollars. This fine gentleman told her that the 79 dollars was half price. This vehicle has 34000 kilometers on the clock. Avoid this location and probably the company at all costs. They also refused to give my daughter a detailed invoice in an attempt to cover up their dishonest business practices.

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

I recently had my summer tire change over done at Max Performance. While it was there I asked Brad…read moreto also do an oil change and look into why my "check engine" light was on. Brad called me within a couple of hours of dropping off the vehicle to explain I needed a new O2 sensor and gave me the price for the part & labour separately so I could understand the value. I gave him the go ahead and it was all wrapped up the same day. When I arrived to pick up my vehicle, Brad went over his findings of what needs attention and how soon I need to deal with the items. What I really appreciated about Brad & Max Performance is they didn't try to up sell me on the phone to get more repairs done that day. He waited until we were face to face and could go over list. Brad Thank you

Being a few hundred kilometres away, I needed someone to inspect a truck I was looking to purchase…read morethrough private sale. I called Max Performance and arrange the inspection through Brad. I liked that Brad took his time, listened and asked questions, he put effort into understanding what I wanted. That is where all good Custer service starts. The rest followed smoothly. The inspection was thorough, looked at what I wanted to know, cost a reasonable amount, and was done quickly and efficiently . Brad phoned me report, emailed me a report and provided 15 photos of the vehicle that I had not even requested. From my experience this is a place that takes pride in doing a good job.

Brought our Tacoma to these chaps and had an excellent experience. We thought we had a starter…read moreissue and were prepared to shell out $500+ to get it replaced. The techs at Cavell did some poking around and suggested we switch out the alternator instead. We went ahead with the repair and the truck's been running like a top ever since. Thanks Cavell! We'll be back.

This is definitely the only place I would send my car. Not Canadian Tire, my dealership, or that…read morebuddy that you know. The staff at Cavell are helpful, thoughtful and genuinely care about their customers. I have to say - this is the only place that I walk into and I don't feel like I'm about to get robbed or swindled. Hard to say that about other auto service centers. And this is the only place (outside of dealerships) that have a courtesy vehicle to transport you to your place of work etc. Huge fan - keep up the great work.

I had a squeal when starting my car, and sometimes afterwards. I was worried, I thought it was…read moreprobably my belt but it could be other problems. JFC Downtown Autopro was recommended and I am very happy I took the advice. I called in, got an appointment. Greg was very friendly and professional. He listened well and explained everything very clearly. He gave a free checkup to assess possible other problems. Afterwards he showed photos and explained issues that would require follow-up in the future, a photo showed the serpentine belt in good condition, but it had required a tension adjustment by changing the angle of the alternator. The wiper fluid was replaced. I'm very pleased with the results, the reasonable charge, and learning what to pay attention to in the future. A Very pleasant experience.

Shawn and the whole team were very friendly and helpful about the issues I was experiencing and…read moremade time to diagnose and fix my truck quickly and efficiently. It was a very pleasant experience all around and I appreciate their professionalism and customer care. Glad to be back on the road again with the peace of mind that I had quality service and knowledgable staff to help me when I really needed it!

If you are going in for an oil change, be sure that you request they check the manufacturer's…read morerequirements for frequency. Mr Lube automatically has everyone coming back in 5,000 km (NOT miles) which is likely twice as often than necessary. This is just greedy! Do better, especially in the car service business.

Cole was a friendly and very helpful man during my oil change. He new what was wrong with my car…read moreand said they could fix it. Great customer service. 5 thumbs up

I've been taking both my personal and business vehicles to Integra Tire for years, and I can't…read morerecommend them enough. Honest, reliable, and always go above and beyond to make sure everything runs smoothly. Whether it's routine maintenance or bigger repairs, I know I'm in good hands. It's rare to find a mechanic you can truly trust--these folks are it.

Our axel broke on our boat trailer in kelowna, thankfully we were half a block from integra tire…read more The guys were amazing, jacked up the trailer and took off the tire. They then let us keep it there while we waited for a welder to show up. We had an amazing day on the water with family thanks to the fellas at Integra. Amazing service, friendly staff, and no charge, you guys rock!!