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    Pep Boys

    3.7 (6 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    5 months ago

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    9 months ago

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    Cedar Bluff Auto Care

    Cedar Bluff Auto Care

    3.6
    (24 reviews)

    I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

    My SUV barely rolled in and died due to a transmission failure in front of their shop. I took a…read morechance on replacing the part and doing service with them and have nothing but praises to say. Owner, Patrick, as well as rest of staff communicated very well throughout the process- in fact better than salvage company and even found a better deal on the part. The process took longer than expected solely due to salvage company delays. Service Street was on their game every time I called for updates and helped expedite the process faster than other locations might have. I will be back as I appreciated the staffs ability to communicate service without hesitation or attempt to upsell or find additional problems.

    Midas

    Midas

    4.0
    (46 reviews)

    Was in Knoxville to visit my UTK child and my serpentine belt shredded due to a failed pulley and…read moretensioner. By pure luck, the Midas on Kingston Pike was closest to my hotel. Every single person, from the lady at the desk to the mechanics could NOT have been more professional, expedient and helpful. The car was fixed quickly and for a great price. The level of customer service was excellent and above and beyond anything I've experienced in the last decade. Whether you live in Knoxville or are traveling through and in need of a good repair shop, I highly recommend Midas!

    I went to perform a balancing of 4 wheels + alignment on our car. (The car still vibrates at…read morehighway speed after the balancing, it's better than it was but still not good.) I waited in their waiting room, the work was done surprisingly fast, when i talked to Isaiah the manager to pay i asked for the alignment report. He said they were out of ink, and couldn't provide one. After more talking back and forth he went to the bay where the work was performed, and came back with a cellphone image of the alignment that had been performed. I took a picture of the report he showed me. The next day i decided to actually look closer on the report on my phone, zoomed in and now i noticed that the vehicle on this report is a Chevy Truck, and the date was 4/21/2026. I was there on the 4/27th. The only reasonable conclusion i can come up with is, the alignment on my vehicle was probably never done, he had this picture on his phone taken almost a week earlier, to show possible inquiring customers as 'proof' that the work had been done on their vehicles. The text was so small that i could not make that out initially when he showed me the report on his phone. I want back and showed Isaiah the receipt i have, not matching the work that was supposedly done and asked for a refund for the alignment. He refused to give a refund and was instead offering to put the car back on the lift and redo it or somehow show that the work had been done, which I in turn declined. I don't trust these people at this point, and there is no way for him to show after the fact, that any alignment work was actually performed. No honest self respecting business would come up with a Mickey Mouse reason of having no ink, and then show a fraudulent 'proof' of work cell-phone image. I can only imagine how many of these happy customers on these reviews were actually charged for work never performed. I won't be back!

    Pep Boys - tires - Updated June 2026

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