Great customer service!! They greeted us with water & fruit snacks…read more Everyone was very friendly, answered every question we had! Oil change, & new wipers!

I took my car for an oil change and the service was absolutely amazing! The did a full once over on…read moremy car, oil change, checked air filter and everything! Everyone was incredibly nice and informative no complaints there. When I had left the shop my car had a problem where it wouldn't go anymore. It was fully in limp mode. It would start and run but the gas wouldn't rev the engine or anything. I only made it like 150-200ft from the shop. Two very nice construction guys helped me push it out of the way. Anyway, I walked back up to the shop and explained the issue. The staff were very responsive and kind about the situation even though I was visibly frustrated but trying to keep my composure. They immediately jumped under the hood trying to find the issue. We got my car back into the bay and they spent some more time to find out what was wrong. It's still a complete mystery I guess but they replaced my air filter and that seemed to fix the problem (my current one was still good which is why it's a mystery) My car is perfectly fine now there was nothing damaged and they did refund my service for the inconvenience which I did appreciate. The staff handled the entire situation professionally and efficiently so I really don't have anything negative to say about the experience. Things like this happen sometimes but the way it's handled is what really matters.

I simply cannot say enough good things about Accu-Tech. They are my mechanic. From something as…read moresimple as an oil change to a MAJOR repair because I drove 2 flats on the rims of my 2018 Toyota Tacoma. EVERYONE I mention Accu-Tech to has their own great story about them. I trust them implicitly. If you're in the Las Cruces, NM area & in need of GOOD, RELIABLE, HONEST mechanics, call Accu-Tech & make an appointment. You owe it to your vehicle to have it serviced by Accu-Tech! I won't ever go anywhere else!!

Needed master/slave cylinder replaced on clutch on my 2000 F350. Also the AC had vacuum line and…read moreanother issue with the actuator from rodent damage. They had it fixed and ready to go on time. Explained everything. No cost surprises. Over all a great experience. Highly recommend!

Great team at this store. I made my appointment on line was checked in right away and greeted by…read moreIsrael who assisted me and took great care of my car. Thank you walmart auto team! ‍

I was real iffy about getting new tires put on the car here, but rest assure I had nothing to worry…read moreabout. Excuse me for forgetting names but the two men who helped were very informative in helping me and got the car tires all done pretty fast but correctly without giving me trouble with the tire sensors. Overall professional, fast, very nice, kid friendly, and informative. Thank you

Terrific experience from start to finish.. helpful with a great attitude. I recommend this place…read more%100!

Went to jiffy lube on north main yesterday January 18. While we were inside eating popcorn, the…read moretechs were working on my vehicle. Or that's what I thought. One of them came in and showed me a filthy air filter. He can replace for $49. I said no . Turnsout they are less than $20 at Walmart. I understand you have to make a profit bu t what really upset me was the filthy filter he showed me wasn't mine. My filter is cylinder shape, the one he showed me was flat. So when I checked my oil level, turns out they didn't change my oil.. It was still dirty!! I used to use these guys alot. Never again! FIRED!!!

They left weed and shit in my car, I asked them so they could own up to the weed and they said no…read moreso I know it was there clearly and I don't care but the point of them not owning up to the weed is causing problems for me in my personal life and that shits just fucked up all I needed them to say was "yes I left the weed left overs in there, I am sorry" THATS LITERALLY IT, y'all suck for fucking real and I been there too many times to not be treated with the dignity of just the truth wtfff I spend way too much money for y'all to literally have fucked up my entire day OVER SOME MARIJUANA OMGGG

I ordered a water pump from Ebay motors for my Trax and there was no way me and my friends could…read moreput it in. Roper's quoted me $375 to install because it really is a major pain in the booty to do. When all was said and done they replaced the water pump in about 5 hours and ended up charging me just under $250. I'll be using Roper's for now on when I can't do an install job myself. My car is running great and no longer leaking coolant.

I was in need of an oil change pretty bad, but was upset with the previous locations (local…read moredealerships) that had done my service. They used cheap oil and took extremely long. This place came recommended by a co-worker who informed that a local owned it and had just opened it. She told me they only used Castrol oil and did the full service (checks and top offs included) and even vacuumed your car for you. I decided to try them. They were swift, knowledgeable, and thorough. They addressed my concerns. I noticed thar they treated my vehicle with respect and even offered honest opinions about my next maintenance recommendations. They have earned my business for sure!

Please ask for a written estimate for any repair work. My $550.00 dollar estimate cost me over…read more$900.00. After breaking ABS sensors in Hubs, instead of drilling broken material out and just replacing sensors they replaced perfectly good hubs with new hubs and sensors. This shows me a lack of knowledge of these workers and perhaps no management training. I am a master auto/diesel mechanic with 60 years experience. Being retired I no longer have tools or means to do this type repair. I would also caution leaving anything of value in your vehicle.

I had used this shop previously and had work done without issue, which is why I trusted them with…read moresuch a major repair. Unfortunately, after this experience--and especially after dealing directly with the owner--I will not return and cannot recommend this business to others. The shop was paid approximately $17,000 for the work performed. Despite the owner's response implying otherwise, the attempted credit card dispute was done paying 5,000 on top of the 12,0000 driving the truck home and oil leaking all over my driveway, it was unsuccessful and they received their payment. My original review was actually quite restrained. I didn't detail every issue because my intention wasn't to damage a small business; it was simply to share my experience. The truck was there approximately three months after we were initially told 6-8 weeks, the final cost was significantly higher than the highest amount originally discussed, we experienced repeated delays at pickup, and after driving the truck less than 10 miles home, it had to be returned to the shop. The shop arranged the towing company that damaged our tonneau cover during that return trip. We were promised it would be replaced, and it still has not been. What ultimately changed my opinion of this business was how the situation was handled afterward. Rather than acknowledging that our experience fell short, the owner's public response characterized our expectations as "unrealistic" and disclosed details about our transaction while presenting several events very differently from how they occurred. I don't expect a business to be perfect. I do expect professionalism, communication, accountability, and follow-through--especially after spending approximately $17,000. Based on my experience with both the repair process and the owner afterward, I would not bring another vehicle here, and I would caution others considering a major repair to make sure estimates, authorizations, timelines, and promises are documented in writing.

Abslolute crooks here. Price gouging at its finest. I have 15 years experience as a…read moremechanic/electrionic technician. I cant do most work due to back problems anymore. I took a chance on these guys on what should have been a 500 to 600 dollar repair. The quote was 1350 dollars. The markup was on fees and parts and attempted diagnostic that was not needed in any way.

Apparently you can no longer stay in your vehicle during your oil change which was a downer for me,…read morebut I get it. From the person who welcomed me to the person who checked me out at the end, customer service and professionalism were A+! The lobby was very clean and they had freshly popped corn and a coffee machine for customers - nice touch! I was also able to pull up coupons online from Jiffy Lube which saved me $28. Before Christmas, any savings is great to me! I'll be back in a few thousand miles!

*************************…read more I've been a "car guy" for about 50+ years ... kinda been around the block when it comes to automobiles, airplanes, boats, and motorcycles. Personally, I'd never want to be in the business of retail service in any industry - especially personal automobiles. Too difficult to please everyone. We've serviced three different vehicles here over the past 1.5 years with GREAT SUCCESS. I find the staff to be polite, friendly, capable and skilled. Plain and Simple, my personal experience is ... "these folks know what they are doing." Your own personal expectations may be different than mine. But I believe any "reasonable" "intelligent" and "rational" person will find this shop to be honest, and capable. We have successfully serviced three vehicles with individual values between $22,000 - $212,000 ... with confidence. I've met the manager, Patty, on more than one occasion and appreciate the working environment she cultivates with her staff. So - I trust them to work on my vehicles and highly recommend this shop.

Great service by both Kevin on the phone and Jacob on site. They have always been friendly and…read morevery helpful, and go out of their way to be a good neighbor. Give them your business. You won't regret it.

Took my truck to get the tires balanced due to vibration at 50mph and 80mph. Got tires balanced, i…read moretook it for a test drive but vibration was still there. Immediately took it back and was told tgat they werent balanced correctly and someone else with more experience had re-did it. I took it for another test drive and vibration did gondown by approx 50% but was not completely gone. I immediately took it to another place (discount tire), they checked and stated that not all tires were balanced, one had no weights, one had d weights, one had weights in the wrong place and one had new weights in the right place. I took it back to big O and complained for the poor service. And for claiming to have rebalanced the tires when they didnt do a complete job. I did a test drive with the tech and he confirmed that there was still vibration amd rhat he had only balanced the driver side of my truck and not the passenger side. So he said he would rebalance the passenger side as well. When that was finally done, the vibration was greatly reduced. IT TOOK THREE BALANCING ATTEMPTS TO GET THIS DONE. AND THATS CUZ I TOLD THEM THAT ANOTHER TIRE SHOP CHECKED THEIR WORK AMD CONFIRMED TGAT THEY DID A PISS PORR JOB. This is MOT the first time that ive had problems with This specific Big O Tires location.

This is the absolute worst decision you can make!!!! Do yourself a favor and find a reputable…read morebusiness. We took our truck here for a transmission. After leaving the location and making it only 2,000 miles. Their transmission took a s@&$ . We took it to a transmission repair place in our hometown of MT .. only because there are no Aamco transmission in Montana. The Aamco transmission was still under warranty. A warranty they gave with the transmission. Aamco will not honor it. After only 2,000 miles on their transmission they refused to honor their warranty. We need a whole new transmission. This place is a scam and their warranty isn't worth the paper it's printed on. Do yourself a favor go somewhere else . Anywhere else would be better. We are seeking legal remedies but it's shouldn't have ever come to this. also, I have one star but I would have given none if it were an option

Couldn't have been better! Had to tow my car to them, tranny issues. Kaitlyn Called when it…read morearrived, how much each repair would cost BEFORE it was done, even stowed away a fairly expensive toolbox I accidentally left in my car. Tie Rod end, Control arm needed replacement, so took care of that also. I was a Private home care aide, Customer service, soI KNOW Respect, Communication Are CornerStones to service & I DON'T Play games. there's a Good Reason this place has had the same Owner for Two generations.