This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

Great place. They Found an oil leak on my GMC Acadia. They seem like an honest group of guys.read more

*PLEASE DON'T GO HERE* We took our F-150 to AutoPro Alcoa…read moreon Gill St in March 2025 for warranty repair on a turbo and came out having to tow it to a Ford dealer and needing a new engine! AutoPro had the truck over a month (had to return twice) and following the final pick up, fluid drained everywhere and the engine locked up on the side of the road so we towed it to Ford. Ford claims per the attached invoice this was due to faulty install of the turbo and provided many photos for documentation. AutoPro initially tried to make it right by putting in a new engine and the general manager promised verbally as well as in writing to reimburse our rental car expenses incurred as a result of this mess. Unfortunately, per the attached email chain from AutoPro's general manager, they are now refusing to reimburse our rental car expenses. We are also out another $4,500 as that's what it took Ford to get the vehicle fixed following the new engine install. Shame on AutoPro! They left my family out to dry so we're having to sue following an already 6 months of disruption in our lives! Also, these bullies keep trying to get my reviews taken down but look at the evidence for yourself. The truth prevails. This place sucks.

Terrible service! I took a friend's 1997 4.6L F-150 in for a simple coolant flush. They only vacuum…read moreit, which cannot pull it all out. Then they filled it, and I paid my bill $140. I asked them what temp it tests to now? They looked at me puzzled, so I even had to explain to the tech. Then, they brought out the antifreeze tester, but sorry, it busted - all they could say was bring it back in a week when we have another tester? Seriously, so after I returned and pulled out the photo I had taken right after the engine cooled at my home. I tested with my antifreeze tester. It showed only to 0 degrees F! Showed it to the tech back at Valolene- his only reply was Well, ok, it doesn't get cold around here anyway! I then asked for my money back, but he immediately declined, so I drove to Jiffy Lube down the street. They pulled the upper radiator hose hooked up their PRESSURE machine pushing all coolant through the radiator & heater core and engine - then out the unattached upper radiator hose. This is the only way to throughly replace the old fluid. No vacuum garbage there! I checked the antifreeze before adding it, and yes, good to -35F as it should be when done correctly! Stay far AWAY FROM VALVOLINE as possible , terrible service, extremely ignorant and rude! Cooling systems are only positive pressure, any negative pressure can hurt gaskets within the cooling systems. The staff was very rude and obviously did not care. Terrible service so stay away! I called the V headquarters and registered a complaint, was given a case # and was told I would hear back - well good luck with that, as of today the Aug 24 still waiting- that says something about the company! FYI Below you will see their invoice, then my HOME freez point of theeir service (since they had no instrument to use?) Clearly showed only 0F, then same day over to Jiffy Lube and I checked their work freez point was a good -35F as it should be! FYI BEWARE

I came to Valentino for an oil change and Adam took care of me. He was very friendly, professional,…read moreand really hustled to get the job done quickly without cutting corners. I appreciate that he was straightforward and didn't try to upsell or give me any runaround--just honest work and great service. Definitely recommend this place, especially if Adam is the one helping you out. Dakota.

Out standing service. Pulled in for an oil change and I didn't have to wait. Grover the mechanic…read moretook great care of my vehicle. Recommend this place .

This is a small locally owned business, they were honest, fast, no wait, good price and they have a…read moremechanic at the shop as well.

Extremely good customer service. I'm not sure if their pricing is high because I haven't paid for…read morean oil change through a third-party for a little bit but they did get me in and out in 10 minutes which is worth something!

The process went very smooth and although there was a back up and I had wait the Techs took it in…read morestride and did a great job. Thanks to Quinlin, Fredy, and Pete. See you again in the future.

Car fix has reasonable prices good service And excellent customer service shout out to Andrew for…read moredoing a great job today!

Every time we go in to have a simple maintenance issue like an oil change, they end up telling us…read moreour car needs $1,000 to $2,000 in "must fix immediately" repairs! They told us our perfectly fine car was a death car! They lie about coupons applying to repairs and add extra costs. We do not trust or respect their employees and will never go to Car Fix again.

An oasis of kind competence…read more Over the past few years, I've brought my 10-year-old sedan to Matlock for regular maintenance and one emergency, a gasoline leak. Everyone is always friendly, well informed, and gets the job done. I always felt like I was a real person talking with a real person, rather than a consumer transacting with an institution. I'd give three stars for doing what they promised at the time promised, maybe 4 for being extra personable. What gets them to a strong 5 Stars is what Joey Matlock did when something went wrong. To be brief and intentionally vague, I bought the product they recommended, was unhappy about it, and they replaced it with something better. No argument, no resistance. Just heard me out and did the right thing.

They are very helpful and knowledgeable about what a customer needs. Also they do not up sale…read moreanything. They will inform you what needs to be replaced.

These folks are honest and know what they are doing. Would trust them with any of car repairs.read more

I went in with an issue with the connection to my battery. I have had this issue off and on for…read moreover a year. The technician looked at it and diagnosed it in just a few minutes. A few minutes more and I was already on my way. Friendly and professional service!!! Thanks Auto Physicians.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.