they spilled oil all over the motor and windshield somehow and very little effort was made to clean…read moreit up as I watched from the waiting room. I have oil streaks across my windshield as a result. Also my skid plate under my truck was reinstalled with out the washers. Why are parts coming off of vehicle but not going back on? Last time I go to jiffy lube location.

I have gone to this place twice now after using them for an oil change I thought it would be quick…read moreand easy for them to check my tires. The man who came out to my car was extremely condescending towards me and didn't listen to my concerns about my tire that had gone flat two times before even going to get it checked. He glanced at it and said "it looks fine" and told me I only needed air and I asked him to look at it more extensively. He would not. Put air in it and I drove to another tire place that actually wants my business. I won't be going back here because this is the second time he has been rude and condescending towards me and I don't enjoy being treated like an idiot. If you are a woman and have concerns about your car, go somewhere else.

Thorough and attentive. Dependable workers who won't sell you anything but the product you need…read more Been coming for years and never had a problem with both cars.

Since moving to Knoxville, I was worried about finding a new oil change place. However, after my…read moreexperience with Seymour Oil & Lube, all my concerns vanished. From the moment I pulled my car in to the clear explanation of the work to be done, they handled everything efficiently. Their customer service was outstanding, and they completed the job in record time. I've definitely found my new oil change place! Thank you!

My family started going here prior to the new owners, new owners came in and completely kicked out…read morethe employees that were kind & knew how to work on a car. They hired incompetent mechanics who can't even do an oil change and will lie to you. They over-torqued, stripped the plug, and messed up my gasket during an oil change. They also told me I had an issue somewhere else and should get it changed right away, took it another shop to get looked at, there was no issue, and it's been fine. Thanks to their handy work on the oil pan though I had to get it replaced. They also used the cheapest oil filter they could get. So they charged a ridiculous amount for an oil change that they can't even do right and then tried to get more money out of me for a problem that wasn't there. Avoid this place like the plague.

Truck was approaching high heat and making concerning sounds so I brought it in. Was told it was…read morethe radiator and the fan clutch and it would cost nearly 2 grand. I reluctantly agreed because the price was so high but hoped I could walk away with my vehicle in better shape. Man, this place ripped me off. Driving away the sounds were INFINITELY worse and the truck still approaches high heat. Awful diagnosis. I will say that the woman working the front desk was awesome and very kind and helpful but the offer to make the sound go away stunk to high heaven (another $600 at least to do something they "forgot to mention" when I came in the first time, unless i brought my own parts in which they'd only overcharge me to kingdom come for labor after already spending two thousand dollars). I do not trust this place and the mechanic never said a word to me even when he was in the room with me face to face and seemed like a true stick in the mud. I was respectful as possible and even called him sir. I am never coming back ever and will actively discourage everyone I know from ever setting foot in this dump. One star is too high a rating. Wish I could leave the sound my truck's been making ever since going here as the rating instead. Edit, since Yelp offers no way I can tell to comment: It had a rusty radiator and you replaced the very first thing you saw was rusty. It was an expensive and bad diagnosis on your part. The overheating problem was not fixed!! Classy to call me a liar after charging me two grand and putting my truck on death's door. I just wanted to glean whatever info I could outta ya'll the second day I went in so I could take it to a better mechanic I actually trust.

I am from Asheville NC. I drove to Farragut yesterday when I started loosing air pressure in a new…read moretire with no obvious nail. The technician at Free Service demonstrated a leaking valve stem and fixed it in 15 minutes, all at 5 pm. I was one relieved 80 year old.

I drive fleet cars there for service. Absolutely abysmal, 2 hours for a simple oil change is…read moreinsane. If you value your time, I do not recommend.

These guys--I can't say enough about them…read more In a world of "mechanics" who know only how to replace parts, Auto Pro employs true mechanics who know the art automotive repair. More than once, a mechanic here has spent a few hours on my car diagnosing a problem that other garages couldn't detect (even after I described thoroughly) They are honest, capable, and eager to save your money rather than up selling services and repairs that you don't need (unlike most dealerships and chain companies). I tend to avoid small shops--I like to plug into a corporate structure. That said, I trust these guys with my auto when real work is on the table.

DO NOT COME HERE! They will SCAM you!!!…read more I brought my car in to get a diagnostic on the air conditioning not blowing cold at idle. They came back with the quote pretty quickly. Of course I assumed AC work may or may not be expensive depending on the problem and after receiving a high quote I needed to run it by my husband. Also come to find out they charge mostly the labor because we found the parts I needed online for $215. (My quote was almost $1600 not including the money they robbed me of) They said they still needed to charge me ($217) because they topped off (it wasn't empty) and recharge my ac. I didn't ask them to do either of those things, just to run a diagnostic which I would have paid for if there was a cost for that, no problem. I asked the man at the counter if doing those things was going to temporarily help with the cold air and he said yes. A lie. Come to find out because my issue is my compressor, recharging and adding more Freon was a total waste of time and money. That's $217 wasted on something I didn't even ask them to do. I imagine they won't be willing to refund me so all I can do is try to help someone else to STAY AWAY FROM THIS BUSINESS!!!

Had my car breakdown at the red light right next to this Jiffy lube. Team came out to the road to…read morehelp me get my car pushed out of the road. Helped bring me over to the shop, helped me run some diagnosis, and got me back on the road within the hour. Was super thankful for the team. They also didn't try to convince me to get a bunch of other work done to run the price up, which I really appreciated.

Took my car in for an oil change and was met with friendly staff and a quick turn-around! They…read morediscounted an additional part for me as well. would recommend! thanks guys

Fast and friendly service. My brakes were waaaaaaayyy far gone, needed rotors, drums, and pads…read more Finished the job in just s couple of hours even though I didn't have an appointment and worked with me on the price. Also looked at my mom's headlight when I was there for free.

Best One??? No, Absolute Worst One. Despite having two oil changes there within a 6-month period,…read moreand despite my telling them that my car had completely gone dry of oil in recent months (nothing at all on my dipstick), they saw nothing amiss even though I asked them whether my car was leaking oil. Fortunately, I soon took my car elsewhere, where they immediately detected an oil leak. Due to the incompetence and negligence of "Best One" (including their mechanic Scott) my car could have been irrevocably destroyed.

Easy to get an appointment, estimates given before the work is done (and costs are less than…read morefranchises.) You receive great value for the work being done. I've had oil changes, new brakes, struts, tire rods, rotors, and a new AC compressor installed. No complaints. Will return.

Great place. They Found an oil leak on my GMC Acadia. They seem like an honest group of guys.read more