This Jiffy Lube has undergone management changes lately (July 2014) and I can tell you that I've always had my service here because of convenience but the newest management change is by far the best. I was really thinking about not coming back to this location after an experience I had earlier in 2014, but was pleased to find out there were new folks around there. I was in and out in about 25 mins with my SUV. I was so happy with that service I returned with my daughters car a few days later and I was done in about 10 mins. I would say anyone that had a bad experience before needs to give them a try now, to see how they hold up. The guys worked hard, no pressure on the add-ons. All I wanted was a simple oil change and that's what I got. Kudos to the new management. read more

You have a young name Ray that is incredible! From the moment I call , the uplifting in her voice . I was in the automotive field for 20 years and if I were to start that again , I would hire Ray instantly!!!! Professional, courteous , friendly, has a smile on her face, you have the perfect employee for the job she does !!! I highly recommend to give her the props I just gave you she is your perfect Jiffy Lube employee thank you for her service and thank Jupiter jiffy Lube!!!!!' read more

They were wonderful with my car and service! I had a problem with my hood not latching and thought it was a completely different issue. I was quoted a fix for 400$ but they fixed it for free during my oil change! The tech realized it was a simple fix and even showed me how to fix it myself if the issue were to arise again. They walked me though all my issues and did a WONDERFUL job on my car! I always come here now! They also have great deals and do great fluid top offs! read more

My visit with Jiffy Lube was absolutely fantastic I needed an oil change but I also needed new windshield wipers new light bulbs I also even needed a new part for my windshield washer fluid and they ordered it had it brought in along with my oil filter and installed it for free. The manager there was very helpful very kind and in a positive attitude I cannot remember his name I think it was Michael read more

I came into Jiffylube for an oil change and fuel filter and was greeted by another new manager. Upon speaking with him and understanding his knowledge of cars and seeing the way he carries himself put me at ease knowing he was the store manager even though there has been so many at the Mchenry location. He was very friendly, knowledgeable and presented himself in a professional manner read more

i went to jiffylube and the speed and service was Excellent. i used to go to jiffylube a year ago and left due to being told my vehicle could not be serviced. the Manager at this location was the best and apologized for the previous visit and made sure my vehicle was taken care of. fresh coffee, and a clean waiting area with friendly staff saying Hi as they walked by read more

the oil change was fast and the wait was short.they always seem to need to up sell with extra service. i usually go the my dealer for major repairs. i have been going to jiffy lube for years but now i will be looking for another oil change shop. jiffy lube is getting too pricey. last time i paid $37 for a simple oil change. even my car dealer charges less. read more

I was late getting off work and arrived on what I thought was plenty of time, but with the cars in front of me, realized it would be after closing. I offered to come back another time, but they stayed the extra time and helped me. You don't see service like that since the lock down affected people's attitudes. Would give a 10 star rating if I could. read more

Great Team, Josh, Jo, Matt. Excellent service. Manager Josh is very pleasant to talk to and explains and breaks down the job services clearly. Jo, is super knowledgable and clearly an asset- safety minded in the service bay. Matt took the time to update me on undercarriage issues I asked about. He also suggested services the cover when needed. read more

I came in for an oil change and I was told it would be about a 30min wait before I got inside and before I knew my car was inside and my whole service was completed in less then 30min. Very efficient and fast and reliable. If you need an oil change in a crunch, my recommendation is to wait the time frame and they will get you in and out fast read more

The guys at Jiffy Lube in McHenry are always fast and always answer all questions I have about servicing my vehicle. The building is well maintained and they have great customer service. I've never had any problems and always leave feeling satisfied and knowing exactly what has been done with my car. 5/5 read more

The mchenry location was so helpful and kind when I showed up with an issue with my car close to closing time. I was absolutely desperate for help and they didn't bat an eye regarding the time. They made sure my car was in a good and safe condition before letting me leave with it. read more

Do NOT even think of going to this Den of Thieves! If you have anything of value in your car they will steal it. And then the manager will try to cover it up. The police know this place like the back of their hand and will gladly tell you not to go here. read more

Was given a 15 minute wait time until i was going to be brought in, and when i was brought inside they had fresh coffee and next thing i look in the shop and they had my car in the shop. FAST knowledgeable and very friendly staff!!! read more

these guys are awesome. big shout out to moe, wes and clint! they were very professional, got me in and out, and were just a pleasure to do business with. management- give these guys a raise or bonus! read more

the service was excellent. the people were very nice and helped me out a lot. i wouldnt go to any other jiffy lube!! the new manager is doing a wonderful job with the changes there read more

Went in for an oil change and loved how upbeat and genuinely happy the guys were. They were super efficient and most importantly, I love that they didn't try to upsell me on anything! read more

No BS. No up-sell. Just solid information, great service and respect. I love the crew at Jiffy Lube in McHenry. In case you were wondering, yes. It is under new management. read more

I highly recommend McHenry Jiffy lube for your oil changes. They make sure to go over everything with you before starting any work. Friendly staff, great customer service! read more