So I drove to this location since the location at Higley couldn't rotate my tires as their tool was broken so I drove over to the Power and Broadway location so I could get the rotation They tried to up sell me on an a/c filter I just replaced 2 months ago. I did buy the engine air filter which they said was $20 and then the bill was actually $28.99. So when they said it was done he mentioned they vacuumed the car for me.; which they clearly didn't do. they didn't rotate the tires!!! Which is the reason I went to that location. They offer to take the care back in but it would be another 45 min wait. Proceed with caution!!!!! read more

Great service so fast and easy can't wait to come back

Recently visited this location. Very disappointed. Wished I had read the all reviews first. The workers are UNFRIENDLY! And very high pressure and expensive. I urged no one use this jiffy lube. read more

Do not go to this Jiffy lube they tried to force my ignition and then tried to say it was my fault and they sprayed something in my ignition trying to free it up after they jammed it up, my jeep is at the dealership as I type getting a estimate for the two plastic pieces around the ignition replaced. read more

I've had my oil changed here numerous times and even though the pricing is a bit high, I have never had any issues and have always been told how much it was going to cost and any additional things I can add on if I want to (topping off fluids,replacing wipers and things the manufacturer claims are needed at the specified milage) BEFORE they work on the car...They've all been very nice and explained everything well. Thanks! read more

If I could give them zero stars I would. They just scammed my husband out of $500 when it started as $118 on the phone. The tire rotation should have been included with the oil change cost and instead we got charged $20 for that. Then they ripped out the cabin air filter that we were not there for and charge us $43 for that!!! Total scam artists here. Never patronize this business. I'm telling all of my friends. read more

Didn't realize I was completely had until afterwards. Get there for a signature oil change an was lured into paying more than I realized and agreed to with "free" stuff. I needed (according to the mechanic): a new radiator cap new license plate lights a new air filter They charged 25 dollars for 2 little light bulbs on your license plate and I mysteriously had a extra $6.50 "bulk" charge on my oil even though I already had been billed for it. The mechanic I spoke to told me he would throw in a free radiator cap and air filter but in fact just punched in a Fry's discount (which I didn't have) for $30 off which didn't cover the cost of the 40 dollars for the air filter and cap. If you go here, expect to be lied to and manipulated into paying more than you need. Check your bill, or better yet...completely avoid the place altogether. I have been to other Jiffy Lube's and had exceptional service but I will never again go to this one. read more

Pricey, 50% higher than other places. Had an oil change from Walmart on a diesel truck that was less, and they both got synthetic and the truck gets 4 times as much read more

Beware of this establishment. Today my husband took my vehicle to have an oil change to Jiffy Lube. Came home said wow, it cost 90 some for your oil change. I was in shock as I have had the oil changed two other times at two other companies which used pure synthetic and I was charged 65.00 both times. When I call this Jiffy Lu e and spoke with the mgr (Chris) , I was told he did not have time to talk to me and if my husband would have said something about the price he could have given him a coupon lowering the cost.. This is just wrong after the fact. Now I am very concerned if the oil used was pure synthetic and done correctly. I will be visiting my mechanic asap to have it checked out. Another concern I have is that this location is in the area where there are many seniors and winter visitors. They are probably being ripped off too. Those that have had good customer service does not mean that you have not been taken advantage of.. BEWARE OF THIS ESTABLISHMENT !! read more

Tried changing $79 for a synthetic oil change... Outrageous, considering the dealership is charging $35.99.

These guys are a joke. My wife took the car in for an oil change yesterday before we go on a road trip to california. When she got home we noticed oil leaking under her car in the garage. popped the hood and the oil cap was nowhere to be found. Luckily if had not all spilled out yet and she didnt drive with no oil in it. The whole undercarriage was covered in oil. I spent a few hours cleaning it up and went out and bought another cap from autozone. my wife had to work early in the morning and we needed it running. new cap and topped oil off before she went to work. after she gets off work, she went to get her money back from a botched oil change and they not only refused her but called her a liar. she immediately called me to come down there. after i arrived i asked to speak with the manager. Unfortunately the manager was a jerk right feom the get-go and said he gets swindled all the time and didnt believe us. He proceeded to be a total jerk and even threatened me. The whole time another employee that they said was "off the clock" was taking video with his cell phone joking around. These guys are all a bunch of wannabe mechanics. Its sad to see such immature behavior from a grown man that is supposed to be a manager. All we wanted was our money back from a oil change they fucked up. At $46 you think they would have just apologized and refunded our money. I guess they dont care about our future business. I have never been so disrespected by a business as a paying customer. The lost our business from this point on. Negligent, immature, petty wannabe mechanics. STAY AWAY FROM HERE. They treat their customers like criminals. read more

Won't be back, oily hand prints on steering wheel , shifter, radio knob, door handle inside and out, oily foot prints. No consideration for peoples vehicles read more

took my 2015 jeep renegade to get the oil changed, some how they locked up the ignition so I had to leave the jeep there overnight I come back in the morning and I had to call the tow truck to get it towed in the morning to a dealership the tow truck driver pushed a release and unlocked the ignition I pull the jeep out and then I see the plastic is all discolored where they sprayed oil of some kind into the ignition, Im buying new plastic pieces for around the ignition and they are paying for it or my next stop is small claims court and 3 on your side. read more

I was in for an oil change and in their inspection, they told me my rear brakes were going bad and needed to be replaced soon. They were happy to do the work then and there. I try not to make those kinds of decisions in haste so said I would think about it. I took the car to a Midas shop and was told the brakes were fine and I had at least a year before they could become problematic. I won't be back - even for an oil change. read more

Great brakes service- correctly diagnosed and fixed a problem that had been misdone elsewhere, showed me exactly what was wrong, and what needed done now and what could wait. Competitive prices for brakes. Free brake checks. read more

The story started with my truck needing and oil change obviously so I decided to stop in here. I get there and was in and out so I thought man this was a good choice to stop here. I then drive home and go to bed when I wake up I walk out side and for some reason I check under my truck before I drive off thank god because there's a huge puddle of oil under my truck. I crawl under to inspect and it looks like it's coming from my oil filter so I grab it to check and see if it's tight and the thing practically falls of in my hand so I tighten it. I check the oil and it's over a quart low so I borrow my room mates truck and drive down there to get more oil the guy was cool about it so I get the oil and come home to fill it up. When I pop the hood this time I was really inspecting everything I knew that they touched so I look at my brake fluid cap and it's half off then I look at the fuse box (which I don't even understand why the would need to look at that) anyways the lid on the fuse cap is completely off and I just got lucky enough that it got caught between the fuse box and the firewall so I didn't lose it. Then the manage wants me to jump through hoops to get my money back after they obviously have no clue what they are doing. Long story short I will never take my truck or any vehicle back to this store and any point I would not recommend this place to anyone. I wish I could rate it a zero stars but unfortunately I can't. read more

What a horrible experience. We took our dodge diesel 3500 truck in for an oil change prior to leaving on our vacation. All services were checked and cleared. We drove to Ventura Ca. And found a very large oil leak from under our truck. We took the truck to a local Jiffy Lupe and they inspected the truck and said the Jiffy Lube in Mesa had overfilled the oil by 1 to 2 quarts. They changed the oil and we continued on our vacation. We called Mesa Jiffy Lube on Power Rd. We filed a damage report and we where contacted by a Jody from corporate who took our report and after a very long Labor Day Weekend she returned our call and said that the orter Jiffy Lube said it was only one half quart over filled and that it would not cause all the oil damage. When we called the other Jiffy Lube and talked to the manager he said he did not say anything about the oil over fill amount because the tech who changed the oil was no working that day and to call the next day to talk with the tech who did check the oil. Basically she lied to us .We continued on our way home and ended up I Oceanside Ca. The truck was still leaking so we took the Dodge to a dealer and they said the truck had blown a rear main seal and that it was a result of over filling the oil. You cannot overfill a diesel truck. Anyway Jody sent a inspector to the Dodge Dealer and told us it was not their fault because there was an existing oil leak, but guess what that truck never had an oil leak. So they won't pay. Basically we are up the creek. Please people take you vehicle to a reputable dearler or a trusted mechanic. DO NOT USE ANY JIFFY LUBE. read more