I brought my vehicle here for an axle repair and paid approximately $850. Within three miles of…read moreleaving the shop, the axle locked up while I was driving, creating a serious safety concern and requiring the vehicle to be towed. Since then, I have attempted multiple times to resolve the issue. I called on Friday and again on Monday, spoke with two different individuals, and was told I would receive return calls, which never happened. Due to the lack of follow-up, I had to extend a rental car while waiting for guidance. Being told afterward that the tow would be "covered" did not address the failed repair, the safety risk, or the lack of communication. I expected better quality work and responsiveness for a safety-related repair. Unfortunately, my experience was very disappointing.

We were in town traveling and pumped gas mixed with diesel from a local station. We started…read moremisfiring on the highway home. We called the Auto Clinic and they said they could fit us in. Well... not only did they fit is in but they scanned the car, determined the issue, came up with a game plan, and solved the problem to get is back on the road. Their team even worked through lunch!! We had a two hour drive left and a flight to catch. The office staff gave me a ride to town to get lunch while their mechanic worked tirelessly on his solution. They offered very competitive pricing and worked non stop to deliver my vehicle in a shorter time then planned. They are also helping us to support what happened by documenting what they saw. That is way above what I would have expected.

I can take care of most things on the car, oil changes and other stuff. But I can't rotate my tires…read moreefficiently without a rack, so I made an appointment here. They do it for 6 bucks a tire. Not too bad a price, so I made an appointment. The guys that run the front were perfect gentlemen and took care of new and other customers with respect and professionalism. Overall a great tire rotation experience. Highly recommended.

First time dealing with these guys and I had a much better experience than another business I went…read moreto also in the town of Ottawa. They had a small problem with what I had order and even though I didn't hear from them right away and it took me to call them they were able to fix the issue and took care of me really professionally. The price was really good compared to other places I asked for a quote before. They got my car in and out of the door in a really impressive time frame. Def bringing my business back here for our future needs.

Joe and Dave were awesome; got me right in and out! Very knowledgeable & friendly, and showed me…read morewhat some other places haven't been doing! I would highly recommend these guys!

I strongly recommend Tire Tracks in Mendota. Upon looking at reviews, it should be noted that…read moremanagement has changed at this store. The new store manager is Mitchell. Also, Brian, formally of the Lube Cube is at the front desk as a service writer. I have found both Mitchell and Brian, very respectful and knowledgeable. If you are in need of repair, it never hurts to get a second opinion and see what Tire Tracks in Mendota has to say. I think you will find Tire Tracks will save you money over other repair facilities.

Very friendly attentive courteous did a great job but they charge a 3% rip off fee so you don't get…read morefive stars get rid of that and then you'll be a 5 Star Place! I'll have to shop elsewhere where they don't charge at those places

Great service and quality. By far the best prices around. Needed tires and the next day they were…read moreput on. Very quick highly recommended

I have a 2008 vehicle that in great condition and running well at 96k miles. Recently our check…read moreengine light came on and Jonathan and his team spent hours trying to find the intake problem. Long story short they never gave up and solved our problem for a reasonable cost. We were so pleased we had them throw brakes on and they are going to fix another minor problem. What a great find and would highly recommend them. Five stars from us.

I had been taking three vehicles here for the last 4-5 years, and I have recently taken my…read moremaintenance business elsewhere. I cannot speak badly of the speed of this operation, the convenience aspect of this facility is unmatched by any other local service option. That said, you're paying a hefty price for that convenience and the balance finally tipped for me when a routine oil change/filter crept above $75. The staff is friendly, particularly the new manager. Based on the high staffing turnover at this location I've watched over the years, I wouldn't expect that to remain the case. One thing that could be improved is the computer tracking system. There were multiple times I received notices in the mail referencing my need for an oil change at XXX miles, when in fact my vehicle was three oil changes beyond that mileage number, and all the service was done by them. I also had issue with them showing me a nearly pure white air filter with two Japanese beetles in it and suggesting it was time to replace it. I'd ask when the last time it was replaced, and they had no idea. Again, this service was completed by them previously, and that information should have been at their fingertips. This has happened multiple times, it's not a one-off error. Other reviewers have suggested they don't try and up sell you on things, I don't think that is entirely true in my experience. They aren't rude, but the cash cow air filter / wiper blade sales is obviously something they're happy to make big margins on. I'm sure it's part of the employees mandate. Sell as much of these items as possible, because our profit margins are exceptional, and the physical swap out takes a matter of seconds. It's easy money. Go to one of the four or five auto parts stores within a mile of this location and get the same item for a fraction of the cost. A $20 wiper blade? No thanks. Long story short, their prices are not competitive with other local options and the convenience of the 10-minute oil change is no longer worth the extra $ to me. I'll wait 45 minutes down the road, and get a free tire rotation while I'm at it.

Polite, fast service. Never have to wait too long. Plenty of attendants to service the vehicle…read more Conveniently located on Main. And free water!

Mundelein Tire and Service is the best! My car, while old and still runs good is all types of…read morefunky. I needed to get an oil change and the prices are decent here while the service is pretty good so I knew I wouldn't go anywhere else. While changing my oil, Dan and the tech, Nikolai, were able to find some other issues including my brakes, egr valve gasket and camshaft plug. They were honest with me regarding what they found and gave me a decent price without tryin to run me up which I appreciated. Overall, they did a great job with my car and they didn't try to push unnecessary work to be done on my car. I will continue to use them and I would highly recommend everyone else to as well. Shoutout to Nikolai and Dan--thanks for taking care of my car.

I made an appointment using their on-line service. They tookk me on time and I waited for my two…read moreheadlamps to be replaced. The service was quicker than I expeded and cheaper than I thought it would be. Nice people who want to accomodate your needs. I have found that they will be my service provider of choice.

The owner is shady & unfit to work on a tricycle. Can't understand how he has 2 business. Must be…read morebecause he overcharges for everything. I was warned about going to him but took my chances. Boy, did I make a huge mistake!! He'll ruin your vehicle or say he fixed something that didn't even need fixing & charge you a huge amount. Can't believe he's still in business with all the bad things I've heard & experienced first hand. You're foolish if you go to him for ANYTHING!! I wouldn't trust him to fix a flat tire!

I was cruising back roads and ran over an item that put a hole in my tire. I googled tire repair…read moreand thankfully your shop was near. I was losing air quickly but could drive a few miles. I parked my car just outside your shop. I was not certain that your Gardner Illinois shop worked on cars. I was parked less than two minutes wondering my next move (my tire now flat) when you, Jeff, came outside your shop, walked towards me and said, "I can help you." Even typing those words I can feel all weight lifted from my shoulders. What a gift. Thank you. I said, "How do you know?" and you replied, " You look a bit lost." We chatted, Jeff grabbed a patch kit and he patched that decently sized tire hole. My day was saved. I am grateful for you- the owner- being so observant and breaking from your busy routine to check on a stranger. It has renewed my faith in the kindness of others. Thank you for your instinctually kind self. I bet I could visit 40 different shops and probably never meet the owner, they may not even be in the building. I will share with others about how kind and fair you are, Jeff. I wish you the most wonderful success in your business.

upsale and ignorant. Charged for misdiagnosis and messed my shock up trying to get off. Not only…read moredid they not fix truck in time they fixed other stuff not needed messed up shock and said nothing they could do until next week. So I had hand my truck to another shop to fix. 300$ now turned to 800$