WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

What a waste ! Placed an order for a 2025 Yukon Denali Ultimate in May, 2025. Five months later…read morethey get an allocation and then start to change not only my trade in value by 15%, but also the new car price. Don't think because you have something in writing that they will stand by it... Bottom line - I walked away.

I know that I can always count on Giovannis to gve me a great price and solution. Doesnt try to…read moresell you fixes you dont need. Lets you know if repairs can wait or should be done now. Have had many cars fixed there. Highly recommend

Some of the nicest people I have ever met! I was 1.5 hours away from home and still 2 hours from my…read moredestination when my engine started over heating. This was the nearest town from the interstate and Gio got me right in for my car emergency. I was back on the road in 3 hours and safely got to my destination. He and his team were extremely thorough with my car and walked me through everything he was doing/what was wrong. Pricing was extremely fair and their hospitality was unmatched, as I was stuck in their lobby the whole time. They were so sweet to check in on me and offer me food and water. Would recommend to anyone!

Everyone is very kind and friendly, they do their jobs quickly, and go above and beyond. I got an…read moreoil change and the next day something sounded funny, so I went back. They helped look and gave me suggestions on what I should do. The only thing I would have to say that's negative is there is not enough staff. These kids are doing the best they can with what they're given.

DO NOT COME HERE FOR ANYTHING!!!!…read more One of the associates sold me on a radiator flush on my 07 Ford Expedition and I ended up blowing the seal out of my water pump they told me because of the age of the vehicle it was probably leaking already. Well it wasn't pulled into Home Depot which was right across the street ran in bought something came out and I had a puddle of antifreeze underneath my vehicle they don't have a clue on what they're doing there . Friend of mine blew up as engine because they did not tighten the oil filter up and leaked oil all the way home by the time he was half way home, witch was only about a 2 mile drive his engine seized up!!!

Zig goes out of his way to make every visit a pleasant experience. From the moment I walk in, until…read morethe moment I leave, I'm treated with kindness and respect and they answer every question I have. They also respect my time and I'm usually in and out in no time.

Fair and honest shop didn't give my wife the run around or try to get extra out of her like some…read moreplaces do, was pleased with their work snd would definitely go there with and auto repair issues

Great place, as long as you don't like a nice waiting room (I don't). 2026, the owner may be…read moregetting ready to retire. As long as he is there, it is a great place for tires at least. I also had them check the alignment after I did some work and another place said I needed a tie rod. THis was after the other place originally said ball joints are needed for the alignment, which I then replaced. Since the other place did not say I also needed a tie rod originally, I took it to King for a second opinion. 5 minutes after they took my truck, they came out and said the same. I asked them to show me (so I could learn) and they were more than happy to do so. Very fair in what they charge.

exceptional customer service, knowledgeable, compassionate group of hard workers whether it's…read morelast-minute emergencies or scheduled appointments highly recommend they've never let me down. I can always count on them.

If you have a problem with your vehicle these guys are ready to help you out. They go out the way…read moreto get you back on the road.

On a cross country trip we had a fairly heavy transmission leak. Called 3 places either didn't…read moreanswer or didn't want my business. Called Boudie's auto and they said "sure bring it in, we can at least diagnose it and go from there." Took it in and 15 minutes later they had it on the hoist and had figured a ruptured transmission cooler line. Located the part and installed it immediately. Start to finish less than 3hrs and we were on our way. Great customer service. Really good guys. Would give them 6 stars if possible

My partner and I were on a road trip & started having car problems around Dixon. After calling 4…read moredifferent local auto shops listed by Apple maps with no answer, Breedlove's picked up almost immediately and was able to give us excellent advice on what to do to get back on the road. We are happily on our way and are so grateful to the gentleman who answered!! Thank you!!

The best automotive shop in the Sauk Valley Area! Honest and good prices. They make sure to not…read moreoverlook anything showing how much they care about their customers safety!! Thank you!

I got a brake and rotor repair job! The customer service was amazing and I felt all my questions…read morewere answered. Price point was very fair he did both of my front pads and rotors for 110 dollars labor. And I got an amazing discount and offered a free oil change!!