I went to Jiffy Lube of off Rosecranes today and was pleasantly surprised by their service. Patrick took down my car info and let me know the price each step of the way. The crew was very detailed and thorough. They have my highest recommendation. read more

Jiffy Lube - Dirty filter they inspected, that I ended up replacing. - Oil Change Stations Near Me - San Diego, California

Jiffy lube is a nice place to go when you want a quick oil change. The mechanics were friendly and I was able to get helped right away. I asked if they would also check my air pressure, air filter, and anything else they thought was important to check. They were nice enough to check all those things and fill up my air. They let me know my belt was needing to be changed and I asked if they would show me. He walked me through all the different things in my engine and told me what to look for. I thought it was really nice that he took the time to do that. Oil change was a little more than I was hoping for but I think that's just the normal cost of oil changes these days. I mentioned I had AAA and was able to get $20 off so that was nice! read more

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Great service! There was no line. The guy who helped me was very polite and professional. I would recommend coming here anytime.

Really disappointed. This Jiffy Lube ended up costing me $633. I went in for a simple oil change. During the service, they removed my air filter and asked to replace it (I declined). Unfortunately, it was reinstalled incorrectly. This caused physical damage to the filter, allowed debris (including a rock) to get in, and ultimately blocked my MAF sensor. Not long after, my car stalled on the freeway and the check engine light came on. What should have been a routine, quick service turned into a stressful and expensive repair. This experience was super frustrating and honestly unacceptable for something so preventable. I strongly recommend double-checking their work or considering other businesses for basic maintenance read more

Great friendly professional service. Process was nice and smooth. Thank you to the team

Super nice workers, but an oil change and tire rotation took 45 minutes. Mainly leaving a review because there was a bee locked in my car once the service was done and I am allergic read more

Mario helped answer questions that I had...great customer service. ONLY JIFFY LUBE for me!! Great team of guys working there!!! read more

I was SO happy with this location when they did my oil change. I decided to take my car back in because the manager told me they could do a simple transmission fluid change. When I took it in, the manager came to me with a picture and said "we have a problem". He showed me a picture of what he said was a "broken bolt" and he had no idea how it happened. He told me that it was damaged when they opened it up (this has never been opened since the car was built). He then called the manager of the shop next door. He came and gave me a price of $175 to fix the damaged bolt and then $199 to do the transmission fluid change. Luckily, I didn't feel right about the whole thing and went to a transmission specialist to see what had been "damaged". What Jiffy Lube and their scam shop next door were showing me was a part in the case half that covers the transmission - there is NO BOLT THERE; it's molded into the case and initially had a small piece in the center which apparently looked as though it could have been opened by a tool, and then broke off. So, Jiffy Lube tried to remove a bolt which was just a part of the case half. The bolt that released the transmission fluid was there, as plain as I could see, perfectly fine. Jiffy Lube chose the wrong "bolt" to remove. Luckily, there was no damage to the case, and the bolt/plug holding the transmission fluid was easily removed and replaced (I watched the whole thing). RUN from this place. They do not know what they are doing and they almost cost me an additional $175 and God knows how much more if they found more fake or shop-caused "issues". UPDATE: Jiffy Lube asked me for my contact information, and we went back and forth a few times. They seemed concerned about this. Then, they had the manager from the location that provided the bad service call me and refer to the "damaged part on my car". I messaged Jiffy Lube back and asked them to NOT have the manager call me, there was no damaged part, they just didn't know what they were doing. I've not heard back. read more

Jiffy Lube - Where they thought they could remove the "plug" - there isn't one here. - Oil Change Stations Near Me - San Diego, California

Super fast service!! Mario was great and so helpful! Would recommend going right when they open!

Oil change. Easy to get in without appt. $133. Extensive check list that they list as completed but don't seem to check. Easy ones to verify are wiper blades checked and exterior front window cleaned. Neither were done leaving everything else questionable. The only evidence the oil was changed was that it leaked all over my driveway when I got home. Maybe they just drained it all over the bottom engine plate and it is still dripping off or maybe drain plug was misthreaded. We will see. Bad value at jiffylube in any case. read more

These guys always take good care of my car and work with me on the price when possible. I recommend them.

Oh my goodness!! I went to this particular Jiffy Lube today with intentions to get some photos for my review. However, I got so excited about responsive/instant service this shop's staff provided that I totally forgot to take photos and do a check-in and never realized it until I got home!!! LOL! Seriously! Well, I want to say that I always thought that Jiffy was about oil changes only for the most part. But not I have learned that the company has morphed into other important areas of auto maintenance and care. For instance, changing burned out lights on motor vehicles. After contacting a few places - well, as usual the Meineke on Damon Road wasn't answering its phone - even the NEX Autoport quote seemed to be a ripoff, or just high dollar Cali normal. Jiffy on the phone quote was by far the best - this particular Jiffy Lube, that is. Well, I thought about going to one closer to home, but something inside me said to head to this one, so I did. I was greeted instantly by an attendant named Adam and let him know that I needed a couple of brake light bulbs changed. He instantly pulled a bulb and looked for a replacement pair. (When one brake light goes out, I always get both replaced, as the second one usually burns out not long after the first if you don't) Two were found, replaced, all done in probably less than 15 minutes! This Jiffy Lube shop has very high ratings on Google and certainly it's also high on Yelp as well. I'm not surprised at all! They do give military discounts - and note, I've never had my oil changed at Jiffy, I am only speaking for the service I had today on my taillights. I would encourage people to look up Jiffy on the Internet and see what they offer, as you may just save yourself some good money. Today I was blessed to have done very well. I thank Noah and Adam (names of biblical proportions!) for stepping up and caring for this customer in stellar fashion! Well, regarding those photos, I plan to go back and get a few! Stay tuned! Recommend: VERY HIGH read more

This is a grade A shop with quality, care and value. I got an oil change and couldn't ask to be cared for better. The team is so loyal and hard working. They treat you like family and look for ways to help you genuinely. No need to return to instant oil change after coming here. Samuel is the man. read more

This was an excellent experience - great customer service and fast! I came in for an oil change, but they also went above and beyond in replacing a headlight as well. They did a great job and I was in and out in no time, for a lot less $$$ than I thought it would be. I will definitely be going back. read more

Very impressed with my recent visit. They got me in right away. Took care of my oil change, wipers and both air filters. Thanks Brian, Ernest, and Augustine! Ernest took time to explain to me and show me about my air filters. read more

Jiffy Lube - Team pitching in to get the job done. - Oil Change Stations Near Me - San Diego, California

Great customer service. Wonderful staff, finished in less than 20 min! Tire rotation, and oil change. Got the fluids topped off as well. No pressure to add anything, they inform and explain everything with detail. Not sales people, really just trying to help and make sure you're driving safely. Thank you Jiffy Lub! Way better than the dealerships! read more

Really fast, professional, and friendly service! Billy helped me and was excellent! Full service offered, but I came in for a quick state inspection for Lyft and I was in and out in 10 minutes for a great price. read more

Jiffy Lube - Oil Change Stations Near Me - San Diego, California

Mario, Salvador & Sam had me in out of there for an oil change in 20 minutes tops! Everything went so smoothly and they were so kind and respectful! I'll always be going here for an oil change! Never disappointed! read more

Super quick, super helpful, didn't feel like they were trying to charge me for things I didn't need, love. Adrian was so so so so so so so nice, amazing incredible, love. read more

Mario was very helpful and the other team members that were there! I had some lights on my dashboard that were causing me issues and he immediately helped me and was very pleasant. I recommend this jiffy lube! read more

Excellent service! Arrived early AM and was finished in 30 minutes. Highly recommended.

Used to be great, now horrible. I asked about any active coupons when I drove up, was told no were running. I found one online and asked if I could share the code, manager said he had it memorized and would enter it for me?! That's petty crummy, no sure why he get the need to lie. Service also sucks. My hood has grease fingerprints, nobody checked on the tire pressure or other fluids like I'm used to getting here. This place has changed for the worse. read more

Amazing service! Was recommended to visit Mario for my oil change and check up. They were thorough and explained everything to me. Trustworthy and fast service, I will be back! read more

Great guys great service when in for and oil change and they took care of me and my car. And the coupons are a plus!! Yea buddy

Bored and indifferent staff steadfastly ignore you as you pull in and wait for someone to direct you to a bay. They don't even look up from whatever it is they're doing - despite them obviously knowing that you are there. I understand that they hate their jobs, but if it's that bad, try working in some other industry, where it's OK to give people a total lack of Customer Service. Maybe the government? Going to this place is more like a sociology experiment than getting a service. It gives you an opportunity to see how the chronically malcontent behave ! There's plenty of other oil change places - find one! read more

Mario and the rest of the crew was great. I was in and out in just a few minutes. They were all very friendly and helpful. 10/10 recommend.

Quality and fast service! Didn't try to up charge or upsell me on anything that was not needed. I definitely will come back here!

Personnel were very customer service oriented and helpful answered my questions and took care of my 2007 automobile. I was very pleased with the work and the Customer Service a we go again definitely read more

Jiffy Lube responded that they wanted to help fix the mistakes they had made. I followed the steps exactly how they told me. It has been almost a month and I have heard nothing from Jiffy Lube. It feels like they want to put a good face on Yelp so they don't look bad in the reviews, but don't care about their customers and fixing their mistakes. read more

Best car oil change experience of my life! Highly recommend the place and the staff for the most effective service! Special shout-out to the manager Noah for his amazing customer service skills and going above and beyond with my situation. Definitely got a loyal customer :) read more

I have been going to this jiffy lube for about 4 years now for my oil change and they are great! The workers are always nice, helpful & get the job done quickly. read more

Fantastic service from Adrian and the rest of the Jiffy Lube team! Quick, efficient, and made the whole process easy and effortless for me. I came in for an oil change and they also helped replace my air filter which hadn't been touched in years. Huge thank you to Adrian and the Jiffy Lube team - will definitely be back! read more

Love love love Jiffy Lube! HATE HATE HATE this location. They did not tighten the oil drain screw on my ride... all the oil leaked out... I did not realize it for 2 days. Leaked all over the drive way, and may have seriously damaged my engine. They promised to clean my drive way... They never showed. I called them, they said it was too big of a job and needed to have a professional come. They never showed. I called them, (a month later) manager said he was on vacation and will get to it. They never showed. I called them... the manager said we paid someone to do it, must've went to the wrong house... we will look into it. They never did. I showed up in person. The manager got loud and aggressive telling me he we get to it when he can. I felt intimidated and decided that yelping is my best form of recourse. I have since moved, and had to battle my landlord over the oil spill... my car is burning oil. And I caution anyone against patronizing this place. read more

Jiffy Lube - BAD BUSINESS - Oil Change Stations Near Me - San Diego, California

Mario and Billy were super friendly and informative. Stopped by for an oil change and he gave me suggestions of what else was needed but didn't pressure me at all. I'll keep coming back ! read more

Came in for oil change, on collection I was told I also need a transmission oil change that takes 15 minutes. What they didn't say was that they charge $300 for that. When I queried it I was told the dealers charge double. 4 quarts of oil at $15 means they're charging about $800/ hour for changing it. I called the dealer and they quoted $130+ tax. When I questioned it and they immediately gave me a $65 refund. But I'm still being ripped off. Watch out for this kind of upselling scam. read more

Mario and team were friendly and very helpful. Out of all of my local jiffy lube stores, this is the one I would recommend the most. I came to the store with a damaged oil filter cap (verified the damage myself, with photos, BEFORE I ever came to this location) and Mario's team helped me carefully replace the damaged part, changed my oil, and got me going in less than 20 minutes. Thanks again guys! read more

I was helped today by Billy and Anthony for my oil change, they were very kind, helpful, and friendly. They went above and beyond for my car and i left very happy with the service of my car. And I definitely recommend them. The price was also amazing as well very affordable. read more

I came in here last minute before a long road trip. Mario was incredibly helpful, topped off my oil, checked my tire pressure, and helped me with my battery, all within 15 minutes. Cannot recommend his services enough. read more

Oil change here was quick, price effective and car is happy. Nice staff let me know I needed to replace the windshield wipers.

I'd like to start off by saying. The jiffy lube manager "Mario" and his team at the rosecrans location went above and beyond to correct an issue I had. The downtown location off of the 163 freeway exit performed an oil change and unfortunately over torqued my oil pan gasket which caused it to leak all over my driveway. I tried to contact the downtown location and was placed on a 15min live hold and was never helped out. I could hear everything that was going on at the store and the issue was never addressed. I called around to some of other locations and got a hold of Mario who went above and beyond to make sure I was taken care of. He was able to come out to my house to address the issue. Unfortunately it was not an onsite repairable issue. So he took my company truck back to there location and fixed and returned the truck in good order. For this reason I will return to jiffy lube for further oil changes. CUSTOMER SERVICE is everything to me. Thank you Mario and team for making this right. read more